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Peak + Skift Present:
The Rise of
Experiential Travel
If you have any questions about
the report, please contact
trends@skift.com.
Skift Team + Peak Adventure Travel Group
WWW.SKIFT.COM WWW.PEAKDMC.COM
Intense global demand for travel experiences that resonate on a
deeper emotional level is driving travel brands to develop product
that is more adventurous, more personalized, and more attuned to
local culture, inspiring consumers toward a path of self discovery.
Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014
2
PEAK DMC is a global network of local expert teams delivering the
best travel experience to the Industry.
Our experienced local teams, utilising our company-wide operating
standards deliver innovative, competitive, low-risk and high-quality
travel products to retailers, wholesalers and operators.
PEAK DMC have years of experience in trusted business to business
relationships representing consumer brands locally on the ground.
We use our local expert operating businesses, while our partners re-
tain customer and brand loyalty under their own consumer brands.
PEAK DMC ’s unique P>O>P proprietary process allows us to create
innovative manufactured product for you. You receive the benefit of
our global standards and operating network but retain your brand;
your client and your brand equity. You can be confident that PEAK
DMC can deliver the best travel experience every day for your cli-
ents, while bringing you a financially stable, secure and innovative
partner.
Our PEAK Philosophy of Passion, Excellence, Adventure and
Knowledge (PEAK) is delivered in every service and product we offer
and has been engrained in over 25 years of operational expertise.
If you’re the type of business that aims to own unique product with
a client focus on Sustainable Experience Rich Travel then PEAK
DMC’s range of exotic destinations, active holidays, nature based
holidays, cultural journeys, ground services, bespoke and tailor
made holidays as well as group adventures is the solution for you.
Contact our team at PEAK DMC so we can help you with local
knowledgeable, expert advice and the best travel
experience – everyday!
About us
Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014
3
Few phrases in the history of tourism have been co-opted by travel
brands as much as “experiential travel.” Seemingly every company
today operating in the hospitality and tourism sector is marketing it-
self as an experience versus a product, based on rising demand from
consumers for more authentic and engaging travel experiences.
This report examines how top travel brands are developing their services
to answer that demand, and how that’s driving the evolution of adven-
ture/active travel and rampant interest in local cultural immersion.
Underpinning all of this, technology has created an environment
where we can watch people in our social networks visiting amazing
places around the globe every minute of every day. For many travel-
ers, seeing so many other people
accomplish their travel goals, it
inspires them to imagine and
purchase their own travel experi-
ences often aligned with those of
their network peers.
This social media envy, some-
times referred to as the “Ins-
tagram Effect,” has a powerful
impact on travel consumer behavior that travel marketers are trying
to understand and exploit with increasingly sophisticated strategies.
As technology evolves and networks grow in widening circles,
there’s also a qualitative shift happening where it’s no longer just
about trekking to Buddhist monasteries in Bhutan or sipping Malbec
in Mendoza. It’s about how we experience those places viscerally,
and how they change us when a monk or winemaker provides a
new way to understand our world.
The most forward-thinking travel brands are delivering those types
of experiences by focusing on three things above all else: inspira-
tion, personalization and a path toward self-discovery. Travelers
Executive summary
“It’s about how we ex-
perience those places
viscerally, and how they
change us when a monk
or winemaker provides
a new way to understand
our world.”
Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014
4
in this seamlessly connected era, from backpackers to billionaires,
want to feel inspired by the places they visit and the people they
meet, while pushing past preconceived notions of different cultures,
both near and far, to become more dynamic and informed citizens.
Equally paramount, today’s most savvy travelers of all ages want to
experience that transformative journey in a way that is wholly their
own. In the end we are all searching for something. We’re all seek-
ing our monk, and experiential travel is becoming a preferred road
to the monastery.
Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014
5

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Skift + Peak FREE REPORT: The Rise of Experiential Travel

  • 1. Peak + Skift Present: The Rise of Experiential Travel If you have any questions about the report, please contact trends@skift.com. Skift Team + Peak Adventure Travel Group WWW.SKIFT.COM WWW.PEAKDMC.COM Intense global demand for travel experiences that resonate on a deeper emotional level is driving travel brands to develop product that is more adventurous, more personalized, and more attuned to local culture, inspiring consumers toward a path of self discovery.
  • 2. Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014 2
  • 3. PEAK DMC is a global network of local expert teams delivering the best travel experience to the Industry. Our experienced local teams, utilising our company-wide operating standards deliver innovative, competitive, low-risk and high-quality travel products to retailers, wholesalers and operators. PEAK DMC have years of experience in trusted business to business relationships representing consumer brands locally on the ground. We use our local expert operating businesses, while our partners re- tain customer and brand loyalty under their own consumer brands. PEAK DMC ’s unique P>O>P proprietary process allows us to create innovative manufactured product for you. You receive the benefit of our global standards and operating network but retain your brand; your client and your brand equity. You can be confident that PEAK DMC can deliver the best travel experience every day for your cli- ents, while bringing you a financially stable, secure and innovative partner. Our PEAK Philosophy of Passion, Excellence, Adventure and Knowledge (PEAK) is delivered in every service and product we offer and has been engrained in over 25 years of operational expertise. If you’re the type of business that aims to own unique product with a client focus on Sustainable Experience Rich Travel then PEAK DMC’s range of exotic destinations, active holidays, nature based holidays, cultural journeys, ground services, bespoke and tailor made holidays as well as group adventures is the solution for you. Contact our team at PEAK DMC so we can help you with local knowledgeable, expert advice and the best travel experience – everyday! About us Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014 3
  • 4. Few phrases in the history of tourism have been co-opted by travel brands as much as “experiential travel.” Seemingly every company today operating in the hospitality and tourism sector is marketing it- self as an experience versus a product, based on rising demand from consumers for more authentic and engaging travel experiences. This report examines how top travel brands are developing their services to answer that demand, and how that’s driving the evolution of adven- ture/active travel and rampant interest in local cultural immersion. Underpinning all of this, technology has created an environment where we can watch people in our social networks visiting amazing places around the globe every minute of every day. For many travel- ers, seeing so many other people accomplish their travel goals, it inspires them to imagine and purchase their own travel experi- ences often aligned with those of their network peers. This social media envy, some- times referred to as the “Ins- tagram Effect,” has a powerful impact on travel consumer behavior that travel marketers are trying to understand and exploit with increasingly sophisticated strategies. As technology evolves and networks grow in widening circles, there’s also a qualitative shift happening where it’s no longer just about trekking to Buddhist monasteries in Bhutan or sipping Malbec in Mendoza. It’s about how we experience those places viscerally, and how they change us when a monk or winemaker provides a new way to understand our world. The most forward-thinking travel brands are delivering those types of experiences by focusing on three things above all else: inspira- tion, personalization and a path toward self-discovery. Travelers Executive summary “It’s about how we ex- perience those places viscerally, and how they change us when a monk or winemaker provides a new way to understand our world.” Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014 4
  • 5. in this seamlessly connected era, from backpackers to billionaires, want to feel inspired by the places they visit and the people they meet, while pushing past preconceived notions of different cultures, both near and far, to become more dynamic and informed citizens. Equally paramount, today’s most savvy travelers of all ages want to experience that transformative journey in a way that is wholly their own. In the end we are all searching for something. We’re all seek- ing our monk, and experiential travel is becoming a preferred road to the monastery. Peak + Skift The Rise of Experiential Travel SKIFT REPORT 2014 5