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Skeeve Stevens
CEO Director
Social MediaTrends
and the
Network
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
WHO IS EINTELLEGO
❖ Specialist integrator designing, building and managing the infrastructure of ISPs
and Enterprises (with ISP-like networks)
❖ Multi-vendor specialist - focusing on Juniper, Cisco, HP Networking with
certified engineers for all vendors - some Brocade, Extreme, F5 and others
❖ Design of CDN, IPTV, etc solutions
❖ IPv6 Consulting/Design/Implementation for Service Providers, Enterprises,
Integrators & Government Departments (all over Asia Pacific region)
❖ Bump-up’ training for network engineers (one on one/few) in IPv6, Peering,
new techniques and cutting edge networking, cross-vendors bump
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
WHAT ISTHISTALK ABOUT?
Social Media is fast becoming one of the largest
uses of bandwidth on the Internet.
Why is this the case?... where did it come from? and
where is it going?
It is important to understand Social media if they
are going to architect their networks appropriately
over the next 3-5 years
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
WHAT ISTHIS SOCIAL MEDIA?
Social Media is an umbrella term that defines the
various activities that integrate technology, social
interaction, and the construction of words,
pictures, videos and audio.
(Wikipedia)
Social Media is a ‘two-way’ medium. It is people having
conversations online - It cannot happen in a one-way mediums.
i.e.TV, Radio, Newspapers, etc
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
CULTURE OR GEOGRAPHICAL?
It is my personal belief that Social Media, its
trends, the issues it faces and the contents of this
presentation are relevant EVERYWHERE.
The only difference is WHEN, not ‘if’ it will happen
in your country, local area, age demographic or
language.
*Most facts in this presentation are US/Western based
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
TIMELINE OF SOCIAL MEDIA
Google +
2011
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOCIAL MEDIA IN GENERAL
• What took so long?
• Social Media lives and breathes with the Internet
• Computers were expensive, large, uncommon
• Netbooks are now <US$250 retail price
• Online Social activities (chat) were for geeks and nerds
• Was only for the young (universities drove growth of Internet)
• The iPad is almost 1.5 yo (3/10), the iPhone - just over 4yo
(6/07), Galaxy Tab is now 1yo (9/10)
• What will come next? iPhone5 this week? iPad3? Samsung?
• In 2007 Time reported that Social Media overtook Porn as the #1
most popular activity on the Internet
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOME AMAZING FACTS
• In 2008, 1 out of 8 couples who married met via Social Media - 2011 is (?)1 in 5
• If Facebook were a country it would be the 3rd largest in the world after China
(1.33b) and India (1.21b) - now with more than 750 million users (July 2011)
• The fastest growing segment on Facebook is 55-65 year old females
• 95% of companies used LinkedIn as a tool to find/check-out employees
• GenerationY and Z consider e-mail passé…In 2009 Boston College stopped
distributing e-mail addresses to incoming freshmen
• More than 80% of Twitter usage is from outside of Twitter - 40% using apps and 40%
using mobile devices
• More than 1.5 million pieces of content are added to Facebook - daily
• There are over 200 million blogs
• YouTube has over 100 million videos (1.2b streams per day [2009].. now?)
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
TIMETO REACH 50 MILLION USERS
Radio - 38 years
TV - 13 years
Internet - 4 years
iPod - 3 years
Facebook - 100million users in 9 months and
200million 8 months later
iPhone Apps - 1billion in 9 months
Google+ - 25 million in 6 weeks (est. 6 months to
reach 100 million [Beta Launched end of June, figures as of mid-Aug]
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOCIAL MEDIA SECURITY
The emergence of social media and proliferation of mobile devices have
provided new avenues for malware and different forms of cyber attacks, a
new report from an Internet security firm has found.
The findings were contained in Symantec’s Internet Security Threat
Report,Volume 16, which showed a massive threat volume of more than
286 million new threats last year, accompanied by several new
megatrends in the threat landscape.
A large spam attack hit Facebook in the last week ‘ LIKE Spam’ - now
referred to as ‘LikeJacking’ - mostly annoyance but could be a serious
threat depending on the information they can access.
A massive attack could have a profound impact on the network
infrastructure of ISPs, IXs and so on. Think of a Social Media platform
with an ‘app’ getting hacked and having hundreds of millions of PC’s
participate in an attack... ? ouch.Think of half a billion phones attacking?
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOCIAL MEDIA IN A CRISIS
Japan
• Disseminating news
• Capturing news - unprecedented eyewitness videos
• Skype,Twitter, Facebook and Mixi used to tell their whereabouts and status
• Within 1 hour of the earthquake 1,200 tweets per minute were from Tokyo
• By the end of the day, 240,000 tweets had the hashtag #earthquakeinjapan
• In 1 day, 4.5 million people changed their status on Facebook to include:
Earthquake, Japan or Tsunami
• Google setup “Person Finder” web app - over 620,000 records
• Mayor Katsunobu Sakurai of Minami Soma City
plead for help onYouTube. As of April 10 the video
has been watched 330,000 times
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
AFFECTING POLITICAL CHANGE
Tunisia
• Citizens discovered the revolution via Social Media
• They informed one another of updates, meetings, rally points, etc
• They mobilised using Social Media - co-ordinated
• SMS (Text Messages) and Twitter the most used
• Al Jazeera recognised the coming revolution by reading blogs, following tweets and
other social media avenues
“I am certain its (the revolution’s) success is entirely correlated to
the ubiquity of the mobile phone and the Internet,” blogged Aly-Khan
Saatchu, an investments banker based in Nairobi.
• Egypt, Lybia, Syria, China (tried to - but authorities were ready!) Others will come
•
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOCIAL MEDIA ON MOBILES
• Social Media did not really exist on early mobile phones
• Early phones did not have the ‘app’ capabilities - or were too weak
• Small screens, low-res graphics, pre-color
• WAP didn’t cut it - not media rich enough, transactional
• Smart Phones are the #1 reason for the growth
• Provided the ability for Apps
• Hi-res graphics
• Real Internet connection
• New Tablets will enable richer content creation while on the move
• Mobile Providers using free traffic to SM as incentives
• Will video ever be popular? TV, Video Calls, Skype, Facetime, etc... weak uptake
From Low-End Basic Phones... ...to Feature Phones... ...to High-End Smartphones
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOCIAL MEDIA ON MOBILES
• Mobile networks changing - 4G.... what’s next?
• How fast do we need? What will it give us?
• Social Media appliances -YouTube cameras, Flip, etc
• Mobile doesn’t have to be live - feature for later download
• Cheaper smart phones will accelerate demand in many Asian countries
• If a cheap handset appeared - hundreds of millions would start using
Social Media online in a very short period of time (update to this)
• Would the Telco’s actually be ready for that number of people?
• Handset subsidies could help - Telco orVendor - contracts a problem
in Asia
• Android is assisting the take up of smart phones - free to
manufacturers and developers.
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
PSYCHOLOGY OF SOCIAL MEDIA
We’re desperate to communicate - always have been, always will be
We’re social creatures by nature - age, race, social demographics don’t matter anymore
Classic media is ‘one-way’ - TV will change, radio will change - maybe movies will change?
Socially Influenced TV? Many shows showing #hashtag for social interaction between viewers?
I’ve seen interesting examples of social media TV in Hong Kong
Advertisers are desperate to be relevant - but are terrified of consumers who talk back
I have something to say and I WILL be heard
We are starting to tolerate deception by advertising much less - tell me the truth
Social Activism - Online tsunami can mean an offline response
More about the mind and less about the physical - Social Media is removing classic barriers of
beauty, fashion, age and sex - which is why online dating is so popular - get to know before
physical judgement
Millennials (born 1999>) are now 11-12 years old - they LIVE and breathe Social Media - 96%
Social Media will target younger and young... remember Tamagotchi.. today 76million
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
SOCIAL MEDIA & PEERING
• Why Peer?
• Free (?) Traffic
• A significant amount of consumer ISP’s transit is Social related
• Video/Skype
• Photo’s
• Faster than transit (you hope)
• Allows for marketing uses - engineering assisting in economics
• Quickly respond to peering demands
• G+ was massive in weeks... but what is next?
• Social Media bursts and attacks - who is growing today?
• iCloud.What will it be able to do... will you be ready?
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
FUTURE OF SOCIAL MEDIA
Smaller, Cheaper Netbooks, Smarter Phones,Tablet revolution, Combo devices (Phone,
Smart Phone, Game Console in one) will create a richer experience with more creative
implementations
What is a smart ‘device’? A watch, jewellery, accessories and even clothing will become
smart - what will be the next big thing?
Consumers will dominate - the importance of advertising will fade - that my friends,
friends friends friends like it will be good enough for me!
What is next? Microsoft has to enter the SM war (Skype?)
Social Media will become war of the retailers vs consumers - ‘you suck!’ ‘no I don’t!’
A new role for small business - Reputation Managers. Social Media will separate from
advertising and Marketing. Do I hear a CSO (Chief Social Officer) position coming?
Social Incentives (Bribery) will explode - ala FourSquare - COME TO ME INSTEAD!
Social Media will create a richer, tailored ‘off-line’ experience
Social Media specific devices? Facebook Phone? TwitterPager? Exclusive features?
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
INFINITE MONKEYTHEOREM
A million monkeys hitting keys at
random on a typewriter for an infinite
period will eventually produce the
entire works of shakespeare.
The Internet has proven this wrong!
Social Media is proving it wrong every second
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
THANKYOU
Social Media on Mobiles
Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011
CONNECT WITH ME
Email~ skeeve@eintellego.asia
Web~ www.eintellego.asia
Cell~ +614 14 753 383
Facebook~ facebook.com/skeeve - skeeve@facebook.com
Skype~ skeeve
LinkedIn~ linkedin.com/in/skeeve
FourSquare~ “Skeeve Stevens”
Twitter~ @skeevestevens @eintellego @networkceoau
CEO Blog~ www.network-ceo.net
BBM~ 22BAB5C6
Real World~ PO BOX 7726, Baulkham Hills, NSW, 1755 Australia

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Social Media Trends and the Network

  • 1. Skeeve Stevens CEO Director Social MediaTrends and the Network
  • 2. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 WHO IS EINTELLEGO ❖ Specialist integrator designing, building and managing the infrastructure of ISPs and Enterprises (with ISP-like networks) ❖ Multi-vendor specialist - focusing on Juniper, Cisco, HP Networking with certified engineers for all vendors - some Brocade, Extreme, F5 and others ❖ Design of CDN, IPTV, etc solutions ❖ IPv6 Consulting/Design/Implementation for Service Providers, Enterprises, Integrators & Government Departments (all over Asia Pacific region) ❖ Bump-up’ training for network engineers (one on one/few) in IPv6, Peering, new techniques and cutting edge networking, cross-vendors bump
  • 3. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 WHAT ISTHISTALK ABOUT? Social Media is fast becoming one of the largest uses of bandwidth on the Internet. Why is this the case?... where did it come from? and where is it going? It is important to understand Social media if they are going to architect their networks appropriately over the next 3-5 years
  • 4. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 WHAT ISTHIS SOCIAL MEDIA? Social Media is an umbrella term that defines the various activities that integrate technology, social interaction, and the construction of words, pictures, videos and audio. (Wikipedia) Social Media is a ‘two-way’ medium. It is people having conversations online - It cannot happen in a one-way mediums. i.e.TV, Radio, Newspapers, etc
  • 5. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 CULTURE OR GEOGRAPHICAL? It is my personal belief that Social Media, its trends, the issues it faces and the contents of this presentation are relevant EVERYWHERE. The only difference is WHEN, not ‘if’ it will happen in your country, local area, age demographic or language. *Most facts in this presentation are US/Western based
  • 6. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 TIMELINE OF SOCIAL MEDIA Google + 2011
  • 7. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOCIAL MEDIA IN GENERAL • What took so long? • Social Media lives and breathes with the Internet • Computers were expensive, large, uncommon • Netbooks are now <US$250 retail price • Online Social activities (chat) were for geeks and nerds • Was only for the young (universities drove growth of Internet) • The iPad is almost 1.5 yo (3/10), the iPhone - just over 4yo (6/07), Galaxy Tab is now 1yo (9/10) • What will come next? iPhone5 this week? iPad3? Samsung? • In 2007 Time reported that Social Media overtook Porn as the #1 most popular activity on the Internet
  • 8. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOME AMAZING FACTS • In 2008, 1 out of 8 couples who married met via Social Media - 2011 is (?)1 in 5 • If Facebook were a country it would be the 3rd largest in the world after China (1.33b) and India (1.21b) - now with more than 750 million users (July 2011) • The fastest growing segment on Facebook is 55-65 year old females • 95% of companies used LinkedIn as a tool to find/check-out employees • GenerationY and Z consider e-mail passé…In 2009 Boston College stopped distributing e-mail addresses to incoming freshmen • More than 80% of Twitter usage is from outside of Twitter - 40% using apps and 40% using mobile devices • More than 1.5 million pieces of content are added to Facebook - daily • There are over 200 million blogs • YouTube has over 100 million videos (1.2b streams per day [2009].. now?)
  • 9. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 TIMETO REACH 50 MILLION USERS Radio - 38 years TV - 13 years Internet - 4 years iPod - 3 years Facebook - 100million users in 9 months and 200million 8 months later iPhone Apps - 1billion in 9 months Google+ - 25 million in 6 weeks (est. 6 months to reach 100 million [Beta Launched end of June, figures as of mid-Aug]
  • 10. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOCIAL MEDIA SECURITY The emergence of social media and proliferation of mobile devices have provided new avenues for malware and different forms of cyber attacks, a new report from an Internet security firm has found. The findings were contained in Symantec’s Internet Security Threat Report,Volume 16, which showed a massive threat volume of more than 286 million new threats last year, accompanied by several new megatrends in the threat landscape. A large spam attack hit Facebook in the last week ‘ LIKE Spam’ - now referred to as ‘LikeJacking’ - mostly annoyance but could be a serious threat depending on the information they can access. A massive attack could have a profound impact on the network infrastructure of ISPs, IXs and so on. Think of a Social Media platform with an ‘app’ getting hacked and having hundreds of millions of PC’s participate in an attack... ? ouch.Think of half a billion phones attacking?
  • 11. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOCIAL MEDIA IN A CRISIS Japan • Disseminating news • Capturing news - unprecedented eyewitness videos • Skype,Twitter, Facebook and Mixi used to tell their whereabouts and status • Within 1 hour of the earthquake 1,200 tweets per minute were from Tokyo • By the end of the day, 240,000 tweets had the hashtag #earthquakeinjapan • In 1 day, 4.5 million people changed their status on Facebook to include: Earthquake, Japan or Tsunami • Google setup “Person Finder” web app - over 620,000 records • Mayor Katsunobu Sakurai of Minami Soma City plead for help onYouTube. As of April 10 the video has been watched 330,000 times
  • 12. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 AFFECTING POLITICAL CHANGE Tunisia • Citizens discovered the revolution via Social Media • They informed one another of updates, meetings, rally points, etc • They mobilised using Social Media - co-ordinated • SMS (Text Messages) and Twitter the most used • Al Jazeera recognised the coming revolution by reading blogs, following tweets and other social media avenues “I am certain its (the revolution’s) success is entirely correlated to the ubiquity of the mobile phone and the Internet,” blogged Aly-Khan Saatchu, an investments banker based in Nairobi. • Egypt, Lybia, Syria, China (tried to - but authorities were ready!) Others will come •
  • 13. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOCIAL MEDIA ON MOBILES • Social Media did not really exist on early mobile phones • Early phones did not have the ‘app’ capabilities - or were too weak • Small screens, low-res graphics, pre-color • WAP didn’t cut it - not media rich enough, transactional • Smart Phones are the #1 reason for the growth • Provided the ability for Apps • Hi-res graphics • Real Internet connection • New Tablets will enable richer content creation while on the move • Mobile Providers using free traffic to SM as incentives • Will video ever be popular? TV, Video Calls, Skype, Facetime, etc... weak uptake From Low-End Basic Phones... ...to Feature Phones... ...to High-End Smartphones
  • 14. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOCIAL MEDIA ON MOBILES • Mobile networks changing - 4G.... what’s next? • How fast do we need? What will it give us? • Social Media appliances -YouTube cameras, Flip, etc • Mobile doesn’t have to be live - feature for later download • Cheaper smart phones will accelerate demand in many Asian countries • If a cheap handset appeared - hundreds of millions would start using Social Media online in a very short period of time (update to this) • Would the Telco’s actually be ready for that number of people? • Handset subsidies could help - Telco orVendor - contracts a problem in Asia • Android is assisting the take up of smart phones - free to manufacturers and developers.
  • 15. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 PSYCHOLOGY OF SOCIAL MEDIA We’re desperate to communicate - always have been, always will be We’re social creatures by nature - age, race, social demographics don’t matter anymore Classic media is ‘one-way’ - TV will change, radio will change - maybe movies will change? Socially Influenced TV? Many shows showing #hashtag for social interaction between viewers? I’ve seen interesting examples of social media TV in Hong Kong Advertisers are desperate to be relevant - but are terrified of consumers who talk back I have something to say and I WILL be heard We are starting to tolerate deception by advertising much less - tell me the truth Social Activism - Online tsunami can mean an offline response More about the mind and less about the physical - Social Media is removing classic barriers of beauty, fashion, age and sex - which is why online dating is so popular - get to know before physical judgement Millennials (born 1999>) are now 11-12 years old - they LIVE and breathe Social Media - 96% Social Media will target younger and young... remember Tamagotchi.. today 76million
  • 16. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 SOCIAL MEDIA & PEERING • Why Peer? • Free (?) Traffic • A significant amount of consumer ISP’s transit is Social related • Video/Skype • Photo’s • Faster than transit (you hope) • Allows for marketing uses - engineering assisting in economics • Quickly respond to peering demands • G+ was massive in weeks... but what is next? • Social Media bursts and attacks - who is growing today? • iCloud.What will it be able to do... will you be ready?
  • 17. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 FUTURE OF SOCIAL MEDIA Smaller, Cheaper Netbooks, Smarter Phones,Tablet revolution, Combo devices (Phone, Smart Phone, Game Console in one) will create a richer experience with more creative implementations What is a smart ‘device’? A watch, jewellery, accessories and even clothing will become smart - what will be the next big thing? Consumers will dominate - the importance of advertising will fade - that my friends, friends friends friends like it will be good enough for me! What is next? Microsoft has to enter the SM war (Skype?) Social Media will become war of the retailers vs consumers - ‘you suck!’ ‘no I don’t!’ A new role for small business - Reputation Managers. Social Media will separate from advertising and Marketing. Do I hear a CSO (Chief Social Officer) position coming? Social Incentives (Bribery) will explode - ala FourSquare - COME TO ME INSTEAD! Social Media will create a richer, tailored ‘off-line’ experience Social Media specific devices? Facebook Phone? TwitterPager? Exclusive features?
  • 18. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 INFINITE MONKEYTHEOREM A million monkeys hitting keys at random on a typewriter for an infinite period will eventually produce the entire works of shakespeare. The Internet has proven this wrong! Social Media is proving it wrong every second
  • 19. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 THANKYOU
  • 20. Social Media on Mobiles Asia Peering Forum, Ho Chi Minh City, Vietnam - September 2011 CONNECT WITH ME Email~ skeeve@eintellego.asia Web~ www.eintellego.asia Cell~ +614 14 753 383 Facebook~ facebook.com/skeeve - skeeve@facebook.com Skype~ skeeve LinkedIn~ linkedin.com/in/skeeve FourSquare~ “Skeeve Stevens” Twitter~ @skeevestevens @eintellego @networkceoau CEO Blog~ www.network-ceo.net BBM~ 22BAB5C6 Real World~ PO BOX 7726, Baulkham Hills, NSW, 1755 Australia