1. ERP - For
MANUFACTURING INDUSTRY
VELCOM ERP IT SOURCING PVT LTD
An Independent ERP Consulting & Talent Sourcing Company
1
MAY’2010 VELCOM
Exceed Expectation
2. AGENDA
VELCOM – Introduction
ERP – Introduction & Modules
ERP Relevance to Manufacturing Industry
ROI / TCO
ERP Project Phases
Success Stories
Question Hour
2 VELCOM
Exceed Expectation
3. ABOUT VELCOM
An Independent ERP Consulting & Talent Sourcing Company
VELCOM do not sell or implement any particular ERP and provides neutral &
objective consulting to its customers
More than 1000 person months experience in the ERP related areas
Project Audit, Program Management, Project Management, Functional &
Technical Consulting, Talent Sourcing
Expertise in various leading International players like SAP, Oracle, PeopleSoft, JD
Edwards, Microsoft among others
An extended IT arm for its customers
Help them build their IT roadmap for their long term business objectives
Implement projects in a phased manner based on their business priorities
Board of Advisors from leading Tier I Organizations like IBM, HCL
3 VELCOM
Exceed Expectation
4. ERP CONSULTING PRACTICE - SERVICES
Readiness Audit:
First step in the ERP Project Initiative and includes People Readiness (Management,
Business & IT); Process Readiness (Business Requirements & Data); System
Readiness (Software, Hardware, Bandwidth & others).
Goal Setting & Budget Planning:
Help to set the objectives & have a budget planned, to realize the complete benefits
from the ERP Investment. This includes Project Roadmap & Goals; Business
Requirement Identification; Total Cost of Ownership Planning.
Product & Vendor Selection:
Includes Product & Vendor - Evaluation & Selection; Contract Management
(including Scope, Schedule, Deliverables, TCO).
Project Orientation Workshop:
Workshop would highlight the benefits that can be achieved by the organization by
successful ERP Implementation and detail the challenges that needs to be managed
during the ERP Project Implementation.
4 VELCOM
Exceed Expectation
5. ERP CONSULTING PRACTICE - SERVICES
Program Management:
Ensure that the Client & Vendor teams function together to achieve the project
objectives. This includes Project Contract Review; Set project objectives; Freeze key
ERP Business Requirements; Review Project Progress and set Action Plan to ensure
Project completion on time & budget; Project Sign-off once the project is
completed
Post-Implementation Audit:
Help to understand the ERP Implementation benefits realized. This includes Review
project Objectives (Plan & Achievement); Audit the Utilization Level of the ERP
(Functional, Technical & MIS Fitment; People Usage Level); Draft the Action Plan to
realize complete benefits of their ERP Investment.
Business Process Re-Engineering:
Aims at improving the efficiency & effectiveness of the processes that exist within &
across organizations. This includes Process — Identify; As-Is (Review, Analyze &
Update); To-Be (Design, Test & Implement).
5 VELCOM
Exceed Expectation
6. What is Enterprise Resource Planning (ERP)?
ERP is an integrated computer-based system used to manage internal & external resources including
tangible assets, financial resources, materials & human resources of an organization
6 VELCOM
Exceed Expectation
11. MANUFACTURING INDUSTRY – KEY CHALLENGES
Achieving Growth & Profitability while meeting customer expectations against
competition
Continually strive for following to grow & be profitable
Reduce Production & Supply chain costs
Improve Process efficiencies & Product quality
Satisfy an avalanche of Customer demands & Regulatory requirements
Drive to optimize manufacturing processes in order to increase agility & to
ride the efficiency curve to serve the customer better
Other Key Challenges
Better Customer Service
Business Integration
On-time Delivery
11 VELCOM
Exceed Expectation
12. ERP BENEFITS
Automate & Streamline Business Processes with Greater Adaptability
Align key business processes in planning, design, development, procurement, inventory,
manufacturing, sales & delivery
Match overall supply with demand and manage all resources & assets along the entire value chain
Respond quickly to Changing market conditions
Use integrated, real-time sales & operational information to accurately anticipate, plan for & respond
to orders and new demand, as well as reduce forecasting errors
Model production capabilities, quickly share engineering information & adjust product mix for
changes in demand to capitalize on new opportunities
Support compliance with regulatory requirements, including safety & environmental regulations, by
quickly validating manufacturing processes while conforming to individual markets requirements
Decision Making on Strategic Business Insight
Rich out-of-the-box analytical performance measurement tools hone the strategic planning &
monitor the overall health of the organization
360-degree visibility on accurate forecasts, effective budgets, proper resource allocation & goals
Combine operation & financial analyses to optimize day-to-day operation
12 VELCOM
Exceed Expectation
13. ERP BENEFITS
Enhance Customer Satisfaction
Delivering products on time with high quality
Faster time to market, higher-quality products & accurate information provided to customers
Improve Productivity
Collaborate across business functions to consolidate information, align strategies & standardize
operational processes
Increase information worker productivity through realistic, appropriate business roles
Increase adaptability to process changes by enhancing existing skills & assets with real-time
information
Fuel efficiency & Reduce risk across the entire organization
Standardize processes & easily share best practices
Support multiple manufacturing modes & a hybrid or mixed-mode environment
Reduce time across the Order Process Cycle (Quote-Order-Delivery) there by reducing the loss risk
Gain insight into Costs & Process efficiency
Analyze & manage production schedules with reporting tools & “what-if” scenarios, including capacity
loading, shop floor activities & production costs
View real time client, contract & project details for an accurate accounting of profitability
13 VELCOM
Exceed Expectation
14. ERP BENEFITS
Manage Demand Pro-actively
Trace expected to actual sales & forecast future sales while taking into account seasonal &
promotional effects
Use simulations, demand models & error analysis to determine optimal stock levels for better
profit & operations margins
Expand Sales Success
Monitor market demand & meet margin objectives through effective promotions
Increase capacity to evaluate product turnover in response to campaign & align production &
inventory accordingly
Improve Customer Service
Enhance the security & reliability of deliveries with the global available-to-promise (ATP) view,
which provides delivery alternatives in the event of unexpected disruptions
Automate sales & purchasing processes, track & locate inventory items quickly & help ensure
accurate pricing & discounts to improve customer satisfaction
Deep visibility & control over the supply chain, increase order fill rates, reduce risk of stock out or
inventory excess & enhance overall responsiveness to customers
14 VELCOM
Exceed Expectation
15. ERP BENEFITS
Increase Revenue
Higher profit margins by automating & streamlining all business processes resulting in reduced
operations costs through adherence to better business practices
Improved cash flow by more efficient & accurate billing procedures, lower inventory levels & quick
turnaround
New opportunities identified through continuous, real-time monitoring of KPIs
Opening up new sales channels like e-commerce
Reduce Operating Costs
Decreased overall operating costs by converting time-consuming manual processes into
automated, streamlined, real-time business process management
Lower transportation costs through consolidated orders & combined shipments
Reduced warehouse costs from optimized utilization of resources & assets
Reduced cost of sales from use of profitable sales interaction channels
Sustained cost savings for all spend categories due to a standard approach to both strategic &
operational procurement
Reduced IT costs because administration & usability have been improved, fewer interfaces are
used & IT resources have been freed up to focus on value-adding strategic projects
Lowered TCO (total cost of ownership) by leveraging technology for facilitated exchange &
interoperability with non-ERP systems
15 VELCOM
Exceed Expectation
16. ERP BENEFITS
Increase Visibility & Simplify across the Supply Chain Process
Empower users with real-time data through a user-friendly interface & Role centre that provides
access to tasks & critical Business Intelligence data such as KPIs & custom reports
Exchange data across multiple systems & gain visibility into business processes to improve decision
making & control at every level of the supply chain
Connect inventory, production, purchasing & sales processes to gain accurate, real-time view of
the entire supply chain.
Improve collaboration with trading partners with support for a wide range of predefined XML
business documents
Reduce Cost by optimizing supply chain processes
Improve productivity, adapt internal processes quickly to meet new demands & optimize
processes across sites in the supply chain
Better Collaboration with all Supply Chain Partners
Enhance collaboration among departments, customers, suppliers, business partners for a
significant improvement
Integrate partners of all sizes to release data throughout the chain that’s accurate, complete &
available up to the minute
Costs reduced, processes speed up & smooth flowing operations throughout the supply chain
16 VELCOM
Exceed Expectation
17. ERP BENEFITS
Demand Driven Supply Chain Approach can help
Maintain competitive edge
Integration of supply chain processes with other business processes e.g. Sales & Operations
Respond effectively with a comprehensive, cross-functional view of the company, better
understanding of customer needs through downstream data analysis & effective collaboration
between trading partners
Control & Streamline Inventory
Use powerful inventory management tools to improve forecasting & planning, match supply with
customer demand
Create sales & purchasing forecasts based on specific items & time periods
Meet Complex Inventory requirements
Create multi-dimensional inventory records & track items throughout the supply chain for online
& accurate inventory status
Enhance Material & Product Traceability
Implement effective recall procedures & maintain complete forward & backward traceability
of any material
Track materials from purchase through production & sale with lot & location control
17 VELCOM
Exceed Expectation
18. ERP BENEFITS
Integrate Design innovation into Manufacturing
Shorten time to market for product innovation by integrating design & manufacturing processes &
collaborating effectively with suppliers, partners & customers
Support a wide range of Manufacturing processes & Business models
Tailor the solution to serve make-to-stock, make-to-order, assemble-to-order, configure-to-order,
& engineer-to-order environments
Manage items from design through assembly, testing, shipping, installation & maintenance
Meet specific customer needs by configuring build-to-order items easily & effectively
Help efficiently produce & deliver products that follow custom formulas or recipes & take full
advantage of manufacturing & supply chain capabilities
Empower to streamline, monitor & control the entire production cycle
Improve Project management for customized orders
Create estimates & quotes quickly & accurately
Forecast machine & resource requirements for strategic scheduling & precise delivery times by
analyzing project cost & order processing time
18 VELCOM
Exceed Expectation
19. ERP BENEFITS
Increase Productivity with a Role-Based Solution & Centralized Information
Provide empowering self-service & role-specific information that increase user productivity
Personalize portal to meet business users specific needs
Manage centrally the critical documents (e.g.) BOM, routing data, CAD designs, recipes, project
plans & item information
Streamline Integration with Web services
Improve integration within & Outside the organization by using a flexible Web services framework
Maintain high production levels & on-time delivery rates by sharing portal-based, real-time
information about specifications, order status & quality control testing among key departments &
trading partners
19 VELCOM
Exceed Expectation
20. ERP – CONSTRAINTS
ERP Customization is limited or expensive
Business Process Re-engineering to fit the "industry standard" prescribed
by the ERP may lead to a loss of competitive advantage
ERP is sometimes too rigid or difficult to adapt to the specific workflow &
business processes
Many integrated links need high accuracy in other applications to work
effectively. This should be done on a phased manner for smooth transition.
Once established, ERP switching costs are very high
Resistance in sharing sensitive internal information between departments
can reduce the effectiveness of ERP
ERP once implemented is the lifeline of the business and downtime costs
are very high & impact the business critically
20 VELCOM
Exceed Expectation
21. NUCLEUS RESEARCH – ERP ROI SURVEY
PARAMATER SAP ORACLE MICROSOFT AX
Customers Surveyed 21 22 16
Customers % achieved positive 43% - 65% - 75% -
ROI within the payback period 34 months 37 months 23 months
Deployment Size 2-5000 Users 20-3400 Users 35-800 Users
Reduced staff cost or 50% 48% 56%
Improved productivity
Improved operation management 30% 39% 75%
Reduced IT cost - 26% 44%
Person-months of internal team 372 81 52
required to deploy ERP
Person-hours of training per user 49 27 29
Average FTEs required for support 33.6 9 2.4
Benefits include Direct cost saving, Productivity & Indirect
ROI = (Year1, Year2, Year3)/3
benefits. Costs include Software, Hardware, Personnel,
Initial Cost
Consulting & Training.
21 VELCOM
Exceed Expectation
23. ERP IMPLEMENTATION – KEY SUCCESS FACTORS
Top Management Commitment
Clear Goal Setting & Budget Planning (TCO)
Business Process Re-Engineering
Change Management
Effective Project Management
Good Project Team - Client & Vendor
High Communication Standards
Scope Creep Management
Data & Approvals on Time
Education & Training
23 VELCOM
Exceed Expectation
24. ERP PROJECT – PRE IMPLEMENTATION PHASE
Organization Readiness Audit
Key Business Requirement Identification
Project Roadmap - Present & Future
Project Goals
Return On Investment Plan
Total Cost of Ownership Plan
Software & Vendor Selection
Contract Management
24 VELCOM
Exceed Expectation
25. ERP PROJECT – IMPLEMENTATION PHASE
Program Management
Project Planning, Staffing & Deliverables
Communication Mechanism
Business Requirement Finalization
Training & Documentation
User Acceptance Testing
Project Sign-off
25 VELCOM
Exceed Expectation
26. ERP PROJECT – POST IMPLEMENTATION PHASE
Post-Implementation Review
Action Plan for the Project Implementation done
Plan for Next Project Implementation
26 VELCOM
Exceed Expectation