SlideShare ist ein Scribd-Unternehmen logo
1 von 22
Downloaden Sie, um offline zu lesen
Aun Falestien Faletehan
15 May 2007
by
Emotional Intelligence for Leaders
Which a leader do you like ?
an emotionally intelligent leaderan emotional leader
Leading workers with
Emotional Intelligence
Contents
 Introduction
 What is leadership ?
 The History of Emotional Intelligence
 How to lead people with Emotional Intelligence ?
 Conclusion
 The process of
influencing the activities
of an organised group
toward goal achievement
 Doing jobs through other
people
Emotional Intelligence (EI)
“Emotional intelligence is
the capacity for
recognizing our own
feelings and those of
others, for motivating
ourselves, and for
managing emotions well in
ourselves and in our
relationships” (Goleman)
The History of EI
 In 1990, an article which
comprises some ideas
called „emotional
intelligence‟ was published
by Peter Salovey of Yale
and John Mayer of the
University of New
Hampshire.
 It was Daniel Goleman who
popularised the term of
Emotional Intelligence (EI)
to communities in 1995 by
his famous book with the
same name
The comparison of EI with the other …
Five Components of EI
 Self-awareness
 Self-regulation
 Motivation
 Empathy
 Social skill
„Intrapersonal
Intelligence‟
„Interpersonal
Intelligence‟
Self-Awareness
 Having a deep
understanding of
our emotions,
strengths, weakness,
needs, and drives
 Being honest with
ourselves and the
others
Who am I ?
Leaders with Self-Awareness
 not taking actions which are
unsuitable with organisation‟s
capabilities
 encourages to enhance the
assets in order to succeed in
obtaining the better results
 Self-confidence about anything
(e.g. speaking in public)
Self-Regulation
 Controlling our feeling, moods and
emotional impulses
 Having adaptability and flexibility with
challenges
“Take responsibility for your life. If you can't control what
happens, you can at least control how you respond.”
(Sanborn)
Leaders with Self-Regulation
 Think first before
taking an action
 Not easy in getting
angry and panic
 React to any
condition with a
smile
Motivation
 Drives which attempt to achieve beyond
expectations
 A strong desire to attain goals with energy and
determination
“Nothing great was ever achieved without enthusiasm”
(Emerson)
Emotional Intelligence for Leaders
Leaders with Motivation
 Self-motivation
 Be optimistic in
responding the result
whether it is bad or
good
 Remain hopeful and
overcome failure
without frustration
Empathy
 Understanding others
and taking active
interest in their
concerns
 Being sensitive to the
diversity about what
the others feel
Leaders with Empathy
 Understanding what workers feel and what they
want by being aware of their needs, perspectives,
feelings, concerns, and senses of the
developmental needs of them
 Behaving carefully in terms of instructing the
staff
 Becoming a good listener to employees‟ initiation
without interruption
Social Skill
 Ability in managing
relationship (no work
will be done alone)
 Sociability and
cooperation with a
purpose and moving
people to the desired
direction
Leaders with Social Skill
 Working together with
the subordinates
 Not only just socialising
with the followers but
also developing them
 Being supportive and
having ability to
communicate as well as
inspire people
 A proficiency in resolving
conflicts, collaboration
and forming a good team
work
Conclusion
“Emotional Intelligence is a way of
recognising, understanding, and choosing
how we think, feel, and act.
It defines how and what we learn;
it allows us to set priorities; it determines
the majority of our daily actions.
It shapes leaders‟ interactions with
the subordinates and
understanding of themselves.”
It doesn't matter who you are, where
you come from. The ability to triumph
begins with you. Always.
__ Oprah Winfrey

Weitere ähnliche Inhalte

Was ist angesagt?

Emotional Intelligence Presentation (Preeti)
Emotional Intelligence Presentation (Preeti)Emotional Intelligence Presentation (Preeti)
Emotional Intelligence Presentation (Preeti)preetisirohi16
 
Effective Leadership with Emotional Intelligence
Effective Leadership with Emotional IntelligenceEffective Leadership with Emotional Intelligence
Effective Leadership with Emotional IntelligenceNaveen Dandge
 
emotional intelligence
 emotional intelligence emotional intelligence
emotional intelligenceRajpal Aulakh
 
Keys To Success Effective Leadership
Keys To Success Effective  LeadershipKeys To Success Effective  Leadership
Keys To Success Effective LeadershipDivaone
 
Leadership Principles
Leadership PrinciplesLeadership Principles
Leadership PrinciplesManie Bosman
 
My leader ship
My leader shipMy leader ship
My leader shipchamreth
 
Leadership ppt
Leadership pptLeadership ppt
Leadership pptDivya Rani
 
Leadership Style, Theory & Qualities
Leadership Style, Theory & QualitiesLeadership Style, Theory & Qualities
Leadership Style, Theory & QualitiesBivas Joydhar
 
Emotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership DevelopmentEmotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership DevelopmentTrainOurTroops.org
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligenceoyestontech
 
Emotional Intelligence Presentation
Emotional Intelligence Presentation Emotional Intelligence Presentation
Emotional Intelligence Presentation BIrandaHart
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelliganceMohamed ELBaz
 
A study of Emotional intelligence and Leadership
A study of Emotional intelligence and LeadershipA study of Emotional intelligence and Leadership
A study of Emotional intelligence and LeadershipAnuj Suneja
 
Emotional Intelligence, the future of working
Emotional Intelligence, the future of workingEmotional Intelligence, the future of working
Emotional Intelligence, the future of workingThe Chazin Group LLC
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional IntelligenceGREESHMAPR
 

Was ist angesagt? (20)

Emotional Intelligence Presentation (Preeti)
Emotional Intelligence Presentation (Preeti)Emotional Intelligence Presentation (Preeti)
Emotional Intelligence Presentation (Preeti)
 
Effective Leadership with Emotional Intelligence
Effective Leadership with Emotional IntelligenceEffective Leadership with Emotional Intelligence
Effective Leadership with Emotional Intelligence
 
Emotional Intelligence For Leadership
Emotional Intelligence For LeadershipEmotional Intelligence For Leadership
Emotional Intelligence For Leadership
 
emotional intelligence
 emotional intelligence emotional intelligence
emotional intelligence
 
Keys To Success Effective Leadership
Keys To Success Effective  LeadershipKeys To Success Effective  Leadership
Keys To Success Effective Leadership
 
Leadership Principles
Leadership PrinciplesLeadership Principles
Leadership Principles
 
My leader ship
My leader shipMy leader ship
My leader ship
 
Leadership ppt
Leadership pptLeadership ppt
Leadership ppt
 
Leadership Style, Theory & Qualities
Leadership Style, Theory & QualitiesLeadership Style, Theory & Qualities
Leadership Style, Theory & Qualities
 
Emotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership DevelopmentEmotional Intelligence (EI) in Leadership Development
Emotional Intelligence (EI) in Leadership Development
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Emotional Intelligence Presentation
Emotional Intelligence Presentation Emotional Intelligence Presentation
Emotional Intelligence Presentation
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Ppt on leadership
Ppt on leadershipPpt on leadership
Ppt on leadership
 
Emotional intelligance
Emotional intelliganceEmotional intelligance
Emotional intelligance
 
A study of Emotional intelligence and Leadership
A study of Emotional intelligence and LeadershipA study of Emotional intelligence and Leadership
A study of Emotional intelligence and Leadership
 
Leadership Fundamentals
Leadership FundamentalsLeadership Fundamentals
Leadership Fundamentals
 
Leadership
LeadershipLeadership
Leadership
 
Emotional Intelligence, the future of working
Emotional Intelligence, the future of workingEmotional Intelligence, the future of working
Emotional Intelligence, the future of working
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 

Andere mochten auch

Why we do what we do by Tony Robbins
Why we do what we do by Tony RobbinsWhy we do what we do by Tony Robbins
Why we do what we do by Tony RobbinsSameer Mathur
 
Learning Theory And Practice
Learning Theory And PracticeLearning Theory And Practice
Learning Theory And Practicejohncleveland
 
Emotional intelligence & leadership presentation,
Emotional intelligence & leadership presentation,Emotional intelligence & leadership presentation,
Emotional intelligence & leadership presentation,Keith Miller
 
Emotional Intelligence Pre-Work 2014
Emotional Intelligence Pre-Work 2014Emotional Intelligence Pre-Work 2014
Emotional Intelligence Pre-Work 2014Libby Spears
 
Goleman's emotional intelligence
Goleman's emotional intelligenceGoleman's emotional intelligence
Goleman's emotional intelligenceblessedjena
 
What Is Emotional Intelligence?
What Is Emotional Intelligence?What Is Emotional Intelligence?
What Is Emotional Intelligence?taylor_keele
 

Andere mochten auch (11)

Six human needs
Six human needsSix human needs
Six human needs
 
Why we do what we do by Tony Robbins
Why we do what we do by Tony RobbinsWhy we do what we do by Tony Robbins
Why we do what we do by Tony Robbins
 
Learning Theory And Practice
Learning Theory And PracticeLearning Theory And Practice
Learning Theory And Practice
 
Emotional Intelligence
Emotional Intelligence Emotional Intelligence
Emotional Intelligence
 
Emotional intelligence & leadership presentation,
Emotional intelligence & leadership presentation,Emotional intelligence & leadership presentation,
Emotional intelligence & leadership presentation,
 
Emotional Intelligence Pre-Work 2014
Emotional Intelligence Pre-Work 2014Emotional Intelligence Pre-Work 2014
Emotional Intelligence Pre-Work 2014
 
Emotional intelligence at Work
Emotional intelligence at WorkEmotional intelligence at Work
Emotional intelligence at Work
 
Emotional intelligence
Emotional intelligenceEmotional intelligence
Emotional intelligence
 
Goleman's emotional intelligence
Goleman's emotional intelligenceGoleman's emotional intelligence
Goleman's emotional intelligence
 
What Is Emotional Intelligence?
What Is Emotional Intelligence?What Is Emotional Intelligence?
What Is Emotional Intelligence?
 
Interpersonal skills
Interpersonal skillsInterpersonal skills
Interpersonal skills
 

Ähnlich wie Emotional Intelligence for Leaders

Emotional Intelligence & Team Building
Emotional Intelligence & Team BuildingEmotional Intelligence & Team Building
Emotional Intelligence & Team BuildingWorking Resources
 
Emotional intelligence-presentation-1218088598374872-8
Emotional intelligence-presentation-1218088598374872-8Emotional intelligence-presentation-1218088598374872-8
Emotional intelligence-presentation-1218088598374872-8غلآ رؤحي
 
Emotional Intelligence Presentation
Emotional Intelligence PresentationEmotional Intelligence Presentation
Emotional Intelligence PresentationJan Richards
 
DipOL - Final Project
DipOL - Final ProjectDipOL - Final Project
DipOL - Final Projectmfehrn
 
Managerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleManagerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleAdetoun Omole
 
Plastic Surgical Nursing www.psnjournalonline.com 55 Lead.docx
Plastic Surgical Nursing www.psnjournalonline.com 55  Lead.docxPlastic Surgical Nursing www.psnjournalonline.com 55  Lead.docx
Plastic Surgical Nursing www.psnjournalonline.com 55 Lead.docxrandymartin91030
 
EMOTIONAL INTELLIGENCE(EI).pptx
EMOTIONAL INTELLIGENCE(EI).pptxEMOTIONAL INTELLIGENCE(EI).pptx
EMOTIONAL INTELLIGENCE(EI).pptxDevarajuBn
 
Emotional Intelligence Report
Emotional Intelligence  ReportEmotional Intelligence  Report
Emotional Intelligence Reportiqra university
 
Emotional Intelligence by Dr.Shazia Zamir
Emotional Intelligence by Dr.Shazia ZamirEmotional Intelligence by Dr.Shazia Zamir
Emotional Intelligence by Dr.Shazia ZamirDr.Shazia Zamir
 
Emotional Intelligence Workshop
Emotional Intelligence WorkshopEmotional Intelligence Workshop
Emotional Intelligence WorkshopWorking Resources
 
Emotional literacy workshop final
Emotional literacy workshop finalEmotional literacy workshop final
Emotional literacy workshop finalSheraz Pervaiz
 
Personal Statement On Emotional Intelligence
Personal Statement On Emotional IntelligencePersonal Statement On Emotional Intelligence
Personal Statement On Emotional IntelligenceBuy College Papers Lorman
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligencekasbill
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligenceclaudiopesenti
 
Emotional Intelligence Key To Stress Management
Emotional Intelligence  Key To Stress ManagementEmotional Intelligence  Key To Stress Management
Emotional Intelligence Key To Stress Managementkumar mahi
 

Ähnlich wie Emotional Intelligence for Leaders (20)

Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence and Leadership by Ms. Natasha Fernandes
Emotional Intelligence and Leadership by Ms. Natasha FernandesEmotional Intelligence and Leadership by Ms. Natasha Fernandes
Emotional Intelligence and Leadership by Ms. Natasha Fernandes
 
Emotional Intelligence & Team Building
Emotional Intelligence & Team BuildingEmotional Intelligence & Team Building
Emotional Intelligence & Team Building
 
Emotional Intelligence Paper
Emotional Intelligence PaperEmotional Intelligence Paper
Emotional Intelligence Paper
 
Emotional intelligence-presentation-1218088598374872-8
Emotional intelligence-presentation-1218088598374872-8Emotional intelligence-presentation-1218088598374872-8
Emotional intelligence-presentation-1218088598374872-8
 
Emotional Intelligence Presentation
Emotional Intelligence PresentationEmotional Intelligence Presentation
Emotional Intelligence Presentation
 
DipOL - Final Project
DipOL - Final ProjectDipOL - Final Project
DipOL - Final Project
 
Managerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun OmoleManagerial Emotional Intelligence by Adetoun Omole
Managerial Emotional Intelligence by Adetoun Omole
 
Plastic Surgical Nursing www.psnjournalonline.com 55 Lead.docx
Plastic Surgical Nursing www.psnjournalonline.com 55  Lead.docxPlastic Surgical Nursing www.psnjournalonline.com 55  Lead.docx
Plastic Surgical Nursing www.psnjournalonline.com 55 Lead.docx
 
EMOTIONAL INTELLIGENCE(EI).pptx
EMOTIONAL INTELLIGENCE(EI).pptxEMOTIONAL INTELLIGENCE(EI).pptx
EMOTIONAL INTELLIGENCE(EI).pptx
 
Emotional Intelligence Report
Emotional Intelligence  ReportEmotional Intelligence  Report
Emotional Intelligence Report
 
Emotional Intelligence by Dr.Shazia Zamir
Emotional Intelligence by Dr.Shazia ZamirEmotional Intelligence by Dr.Shazia Zamir
Emotional Intelligence by Dr.Shazia Zamir
 
Emotional Intelligence Workshop
Emotional Intelligence WorkshopEmotional Intelligence Workshop
Emotional Intelligence Workshop
 
Emotional literacy workshop final
Emotional literacy workshop finalEmotional literacy workshop final
Emotional literacy workshop final
 
Personal Statement On Emotional Intelligence
Personal Statement On Emotional IntelligencePersonal Statement On Emotional Intelligence
Personal Statement On Emotional Intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence
Emotional IntelligenceEmotional Intelligence
Emotional Intelligence
 
Emotional Intelligence Key To Stress Management
Emotional Intelligence  Key To Stress ManagementEmotional Intelligence  Key To Stress Management
Emotional Intelligence Key To Stress Management
 
EQ for everyone
EQ for everyoneEQ for everyone
EQ for everyone
 
Examples Of Emotional Intelligence
Examples Of Emotional IntelligenceExamples Of Emotional Intelligence
Examples Of Emotional Intelligence
 

Mehr von Aun Falestien Faletehan

Pelatihan riset: Pendampingan perubahan sosial berbasis data
Pelatihan riset: Pendampingan perubahan sosial berbasis dataPelatihan riset: Pendampingan perubahan sosial berbasis data
Pelatihan riset: Pendampingan perubahan sosial berbasis dataAun Falestien Faletehan
 
Dinamika tata kelola industri media: Perspektif manajemen dan komunikasi
Dinamika tata kelola industri media: Perspektif manajemen dan komunikasiDinamika tata kelola industri media: Perspektif manajemen dan komunikasi
Dinamika tata kelola industri media: Perspektif manajemen dan komunikasiAun Falestien Faletehan
 
Metafora Downsizing (Pengurangan Jumlah Pegawai)
Metafora Downsizing (Pengurangan Jumlah Pegawai)Metafora Downsizing (Pengurangan Jumlah Pegawai)
Metafora Downsizing (Pengurangan Jumlah Pegawai)Aun Falestien Faletehan
 
Human resource inventory (alat untuk merencanakan SDM)
Human resource inventory (alat untuk merencanakan SDM)Human resource inventory (alat untuk merencanakan SDM)
Human resource inventory (alat untuk merencanakan SDM)Aun Falestien Faletehan
 
Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)
Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)
Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)Aun Falestien Faletehan
 
Karakter dan Analisa Pekerjaan (Job Analysis)
Karakter dan Analisa Pekerjaan (Job Analysis)Karakter dan Analisa Pekerjaan (Job Analysis)
Karakter dan Analisa Pekerjaan (Job Analysis)Aun Falestien Faletehan
 
Organisational Chart (Model Struktur Organisasi)
Organisational Chart (Model Struktur Organisasi)Organisational Chart (Model Struktur Organisasi)
Organisational Chart (Model Struktur Organisasi)Aun Falestien Faletehan
 
Teknik pengumpulan data penelitian kualitatif
Teknik pengumpulan data penelitian kualitatifTeknik pengumpulan data penelitian kualitatif
Teknik pengumpulan data penelitian kualitatifAun Falestien Faletehan
 

Mehr von Aun Falestien Faletehan (20)

Pelatihan riset: Pendampingan perubahan sosial berbasis data
Pelatihan riset: Pendampingan perubahan sosial berbasis dataPelatihan riset: Pendampingan perubahan sosial berbasis data
Pelatihan riset: Pendampingan perubahan sosial berbasis data
 
Dinamika tata kelola industri media: Perspektif manajemen dan komunikasi
Dinamika tata kelola industri media: Perspektif manajemen dan komunikasiDinamika tata kelola industri media: Perspektif manajemen dan komunikasi
Dinamika tata kelola industri media: Perspektif manajemen dan komunikasi
 
Metafora Downsizing (Pengurangan Jumlah Pegawai)
Metafora Downsizing (Pengurangan Jumlah Pegawai)Metafora Downsizing (Pengurangan Jumlah Pegawai)
Metafora Downsizing (Pengurangan Jumlah Pegawai)
 
Tasawuf Modern
Tasawuf ModernTasawuf Modern
Tasawuf Modern
 
Visi Misi Kampus di Indonesia (2012)
Visi Misi Kampus di Indonesia (2012)Visi Misi Kampus di Indonesia (2012)
Visi Misi Kampus di Indonesia (2012)
 
Human resource inventory (alat untuk merencanakan SDM)
Human resource inventory (alat untuk merencanakan SDM)Human resource inventory (alat untuk merencanakan SDM)
Human resource inventory (alat untuk merencanakan SDM)
 
Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)
Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)
Organizational Resources (Jenis-Jenis Sumber Daya Organisasi)
 
Karakter dan Analisa Pekerjaan (Job Analysis)
Karakter dan Analisa Pekerjaan (Job Analysis)Karakter dan Analisa Pekerjaan (Job Analysis)
Karakter dan Analisa Pekerjaan (Job Analysis)
 
Organisational Chart (Model Struktur Organisasi)
Organisational Chart (Model Struktur Organisasi)Organisational Chart (Model Struktur Organisasi)
Organisational Chart (Model Struktur Organisasi)
 
Konsep Dasar Tasawuf
Konsep Dasar TasawufKonsep Dasar Tasawuf
Konsep Dasar Tasawuf
 
Pengantar Etika Islam
Pengantar Etika IslamPengantar Etika Islam
Pengantar Etika Islam
 
Apakah Islam itu?
Apakah Islam itu?Apakah Islam itu?
Apakah Islam itu?
 
Konsep diri dan interaksi sosial
Konsep diri dan interaksi sosialKonsep diri dan interaksi sosial
Konsep diri dan interaksi sosial
 
Pengantar psikologi dakwah
Pengantar psikologi dakwahPengantar psikologi dakwah
Pengantar psikologi dakwah
 
Brosur jurusan Manajemen Dakwah Surabaya
Brosur jurusan Manajemen Dakwah SurabayaBrosur jurusan Manajemen Dakwah Surabaya
Brosur jurusan Manajemen Dakwah Surabaya
 
Landasan Teori Administrasi: Fayol Ideas
Landasan Teori Administrasi: Fayol IdeasLandasan Teori Administrasi: Fayol Ideas
Landasan Teori Administrasi: Fayol Ideas
 
Leader atau Manajer
Leader atau ManajerLeader atau Manajer
Leader atau Manajer
 
Teknik pengumpulan data penelitian kualitatif
Teknik pengumpulan data penelitian kualitatifTeknik pengumpulan data penelitian kualitatif
Teknik pengumpulan data penelitian kualitatif
 
Sampel buat Penelitian Kualitatif
Sampel buat Penelitian KualitatifSampel buat Penelitian Kualitatif
Sampel buat Penelitian Kualitatif
 
Menulis rumusan masalah dalam penelitian
Menulis rumusan masalah dalam penelitianMenulis rumusan masalah dalam penelitian
Menulis rumusan masalah dalam penelitian
 

Kürzlich hochgeladen

Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfCharles Cotter, PhD
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...Brian Solis
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyHanna Klim
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...AustraliaChapterIIBA
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxWorkforce Group
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfHajeJanKamps
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Winbusinessin
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinAnton Skornyakov
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsIntellect Design Arena Ltd
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentationbaron83
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...Khaled Al Awadi
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGlokeshwarmaha
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.ukaroemirsr
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examplesamberjiles31
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023Steve Rader
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhangmcgroupjeya
 

Kürzlich hochgeladen (20)

Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdfTalent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
Talent Management research intelligence_13 paradigm shifts_20 March 2024.pdf
 
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
The End of Business as Usual: Rewire the Way You Work to Succeed in the Consu...
 
Anyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agencyAnyhr.io | Presentation HR&Recruiting agency
Anyhr.io | Presentation HR&Recruiting agency
 
Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024Borderless Access - Global Panel book-unlock 2024
Borderless Access - Global Panel book-unlock 2024
 
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
IIBA® Melbourne - Navigating Business Analysis - Excellence for Career Growth...
 
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptxCracking the ‘Business Process Outsourcing’ Code Main.pptx
Cracking the ‘Business Process Outsourcing’ Code Main.pptx
 
PDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdfPDT 88 - 4 million seed - Seed - Protecto.pdf
PDT 88 - 4 million seed - Seed - Protecto.pdf
 
Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024Ethical stalking by Mark Williams. UpliftLive 2024
Ethical stalking by Mark Williams. UpliftLive 2024
 
Slicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup BerlinSlicing Work on Business Agility Meetup Berlin
Slicing Work on Business Agility Meetup Berlin
 
Upgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking ApplicationsUpgrade Your Banking Experience with Advanced Core Banking Applications
Upgrade Your Banking Experience with Advanced Core Banking Applications
 
MoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor PresentationMoneyBridge Pitch Deck - Investor Presentation
MoneyBridge Pitch Deck - Investor Presentation
 
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...NewBase  25 March  2024  Energy News issue - 1710 by Khaled Al Awadi_compress...
NewBase 25 March 2024 Energy News issue - 1710 by Khaled Al Awadi_compress...
 
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISINGUNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
UNLEASHING THE POWER OF PROGRAMMATIC ADVERTISING
 
WAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdfWAM Corporate Presentation Mar 25 2024.pdf
WAM Corporate Presentation Mar 25 2024.pdf
 
7movierulz.uk
7movierulz.uk7movierulz.uk
7movierulz.uk
 
Intellectual Property Licensing Examples
Intellectual Property Licensing ExamplesIntellectual Property Licensing Examples
Intellectual Property Licensing Examples
 
Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024Borderless Access - Global B2B Panel book-unlock 2024
Borderless Access - Global B2B Panel book-unlock 2024
 
NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023NASA CoCEI Scaling Strategy - November 2023
NASA CoCEI Scaling Strategy - November 2023
 
Sixth Sense Media Portfolio (Eng Ver) PDF
Sixth Sense Media Portfolio (Eng Ver) PDFSixth Sense Media Portfolio (Eng Ver) PDF
Sixth Sense Media Portfolio (Eng Ver) PDF
 
MC Heights construction company in Jhang
MC Heights construction company in JhangMC Heights construction company in Jhang
MC Heights construction company in Jhang
 

Emotional Intelligence for Leaders

  • 1. Aun Falestien Faletehan 15 May 2007 by Emotional Intelligence for Leaders
  • 2. Which a leader do you like ? an emotionally intelligent leaderan emotional leader
  • 4. Contents  Introduction  What is leadership ?  The History of Emotional Intelligence  How to lead people with Emotional Intelligence ?  Conclusion
  • 5.  The process of influencing the activities of an organised group toward goal achievement  Doing jobs through other people
  • 6. Emotional Intelligence (EI) “Emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships” (Goleman)
  • 7. The History of EI  In 1990, an article which comprises some ideas called „emotional intelligence‟ was published by Peter Salovey of Yale and John Mayer of the University of New Hampshire.  It was Daniel Goleman who popularised the term of Emotional Intelligence (EI) to communities in 1995 by his famous book with the same name
  • 8. The comparison of EI with the other …
  • 9. Five Components of EI  Self-awareness  Self-regulation  Motivation  Empathy  Social skill „Intrapersonal Intelligence‟ „Interpersonal Intelligence‟
  • 10. Self-Awareness  Having a deep understanding of our emotions, strengths, weakness, needs, and drives  Being honest with ourselves and the others Who am I ?
  • 11. Leaders with Self-Awareness  not taking actions which are unsuitable with organisation‟s capabilities  encourages to enhance the assets in order to succeed in obtaining the better results  Self-confidence about anything (e.g. speaking in public)
  • 12. Self-Regulation  Controlling our feeling, moods and emotional impulses  Having adaptability and flexibility with challenges “Take responsibility for your life. If you can't control what happens, you can at least control how you respond.” (Sanborn)
  • 13. Leaders with Self-Regulation  Think first before taking an action  Not easy in getting angry and panic  React to any condition with a smile
  • 14. Motivation  Drives which attempt to achieve beyond expectations  A strong desire to attain goals with energy and determination “Nothing great was ever achieved without enthusiasm” (Emerson)
  • 16. Leaders with Motivation  Self-motivation  Be optimistic in responding the result whether it is bad or good  Remain hopeful and overcome failure without frustration
  • 17. Empathy  Understanding others and taking active interest in their concerns  Being sensitive to the diversity about what the others feel
  • 18. Leaders with Empathy  Understanding what workers feel and what they want by being aware of their needs, perspectives, feelings, concerns, and senses of the developmental needs of them  Behaving carefully in terms of instructing the staff  Becoming a good listener to employees‟ initiation without interruption
  • 19. Social Skill  Ability in managing relationship (no work will be done alone)  Sociability and cooperation with a purpose and moving people to the desired direction
  • 20. Leaders with Social Skill  Working together with the subordinates  Not only just socialising with the followers but also developing them  Being supportive and having ability to communicate as well as inspire people  A proficiency in resolving conflicts, collaboration and forming a good team work
  • 21. Conclusion “Emotional Intelligence is a way of recognising, understanding, and choosing how we think, feel, and act. It defines how and what we learn; it allows us to set priorities; it determines the majority of our daily actions. It shapes leaders‟ interactions with the subordinates and understanding of themselves.”
  • 22. It doesn't matter who you are, where you come from. The ability to triumph begins with you. Always. __ Oprah Winfrey