Basic information about the Library at the University of East London for New Students

1. Books
Electronic Books
Online journals
Study spaces
Silent and group study spaces
Helpful Staff
Chat service
Help desks
One to one support

2.  UEL has 3 Library and
Learning Centres
 Docklands
 Stratford
 Duncan House
 Students and staff can use
any of the Libraries to borrow
and return items.
 Resources are available in a
variety of format – Print and e-
books, Print and electronic
journals.

3.   Your UEL ID card is also your
Library card
 You need your ID card:
 To enter any of our libraries
 To borrow books
 To print
 It will cost £10 to replace a lost
ID card
 Look after your ID card
 Do not let anyone use it
 You are responsible for
everything taken out on your
card

4. The three Libraries are different from
one another.
 The most important thing is that
there are staff to help you when
you come to the Library.
 Docklands Library – On two
floors
 Stratford Library – On one floor
 Duncan HSE Library – On one
floor

5.  The library is open 24 hours
7 days a week during term time
 Monday to Friday staffed
9am to 9pm
 Saturday and Sunday staffed
10am to 5pm.
 Self Service is available 24 hours

6.  Staff and students can borrow up to 15 items.
 These can be books and audio visual materials
 Print journal articles can only be read in the Library and can be
photocopied
 There are reference resources like dictionaries to be read in the
Library
 Our vast and increasing digital library is
available on and off campus.

7.  Books can be borrowed for:
 4 weeks
 One week
 Short loans
 Students with known disability
can keep books longer –

8. What happens if l return items
late?
 If items are returned late, you will pay the following fines:
4 week Loan - 10p per day -
 One week Loan - 30p per day -
 Short/24 Hour Loan - 50p per hr/part hour -
 You cannot borrow if your fines get up to £25 .
 Fines can be paid in a number of ways:
 Via Chip and Pin at the Counter
 Via cash payment at the Counter
 Via Telephone payment when off campus
 Via self service fine payment machine on Campus, using coins

9.  The Library will automatically renew your books just before
the due date. Email will be sent to tell you.
 Books will not be renewed automatically:
 If the item has been reserved by another user.
 In that case, you need to bring the books back
Check if your items have been renewed as follows:
 By signing in to the Library Search

10.  Using the Library
Search, you can search
for :
 books, DVDs, and e-
books
 Reserve books
 Search for Journal
articles
 Request Interlibrary
Loans
 Locate items on the
shelf
 Search for digitised
resources

11. Log to check your
account, to reserve or make
Interlibrary Loans
Search by title, author
or keyword

15. Self service machine enables you
to:
 Borrow, return and renew
books/DVDs.
 Pay fines
 You need a PIN to take books
out.
 Initially your PIN is 0000 –
ask Library staff to change
PIN.
 You can also change your PIN
by Signing
 Into the Library Search and Close your account and print out a
selecting my account.
 To take books out, swipe your
receipt of your transaction.
ID card
 Type your PIN Keep receipts for your record.
 Pass your books through the
laser.
All our Libraries have self service
machines.

16.  There are a number of opportunities to help yourself:
 Harvard referencing – It is important that you get to grips
with this in the early stages of your stay at this university
 Plagiarism - become aware of what the issues are and
learn as much as you can
 Library on the go- information you can download to listen
to on the go
 Cite them right – the electronic book is accessible via
UEL Plus

17. Access to other Libraries/
 Access to the resources of other universities is possible through:
 SCONUL Access – This enables staff, Part time, Distance
Learners, Students on placement and Full time Post graduate
students to borrow or use the resources of participating
universities.
 Full time undergraduates can have reference access to the
resources of participating Libraries.
 Ask at any of our Library Help desks for a SCONUL form
 Distance Learners can send a signed form to their Subject
Librarian or to me
 British Library – Books and journal articles not available in UEL
libraries can be requested via Interlibrary
 EDUROAM – allows you to access your University network when
visiting other Universities

18.  Access to electronic journals
VIA
 Find an e journal
 A-z Database Listing
 Access to e-books
 The Library has a growing
collection of e books which
ATHENS Account – the only way to
 Can be read on and off
access electronic resources off and in
campus.
some cases on campus.
 You need Athens account to
read e books Check your webmail for your account
details

19. ECDL
ECDL is an internationally recognised IT qualification…
 promotes employability….
Sign up for ECDL with the Library. More details can be found
on the ECDL web page
Self paced:
IT, Using the Computer
Managing files, Word processing
Spreadsheets, Databases
Information and Communication

20. Disability, Dyslexia and
Access Support
All our Libraries has assistive technology software for staff and students
with a disability
Specialist equipment for visually impaired and dyslexic students available
in each library.
Hardware such as Reading Edge.
Software packages such as UK Supernova and Inspiration.
Students have extended loan periods.
A dedicated Support Assistant to help you as well as other members of
Library staff

21.  Students can print their assignments
in all of our Libraries.
 To do that, there needs to be enough
money on your ID card.
 Credit your ID card
 Online via UEL Direct
 Via coin loader machine.
 Price:
 5p – A4 Black & White
 10p – A3 Black & White
 25p – A4 Coloured
 50p – A3 Coloured

22. PHOTOCOPYING:
 There are photocopying
machines in all of our
Libraries.
 You need to purchase a
separate card from a
dispensing machine available
in all the Libraries.
 Pay attention to the copy right
notices displayed near the
photocopiers..
BINDING:
 All Libraries sell binding
equipment and other
stationeries.
 You can bind your projects
using our heat binding
equipment.
 They are easy to use and staff
will be there to help you.

23. •Ask a Librarian is an online enquiry service. Use this to send us
queries about using resources and Library services.
•You can also chat live to a Librarian between 1-7pm Mon – Friday
and 11-5pm Sat & Sunday, during term time.
•Your Feedback- Tell us what you think good or bad. Your feedback
is valued.
•There are Group and silent study places in our Libraries. Ask staff
for more details.
•Laptops - can be loaned for one week at a time although this is
very limited

24.  The first point of contact
for advice and guidance
is the Help desks
staffed 9-9pm Monday
to Friday and 10-5pm
Saturday & Sunday
during term time
 Library staff are happy
to help so ask for help.
Our job is to make sure
you are making effective
use of the Library.

25.  Helpful staff:
 Subject Librarian – every School has a Subject
Librarian who will help you find resources for your
assignments. You can book a one to one with them
 OR any member of staff.
 We have a very diverse staff who come from varying
backgrounds and countries.
 All our staff are friendly and willing to help you.
 Ask for all the help you need.

26. There are toilets in all our Libraries which are accessible by
Wheelchair users.
Enjoy the library facilities and be part of a positive
Community of learners

27.  Other mobile:
 Library website - your gateway  Ask A Librarian
to good quality free information  Our Library catalogue
 EBSCO
 Info skills – take some time out
to go through this important
resources developed for you to
make the most of the library as
well as enhance your research
skills
 Mobile Library:
 Follow our updates on:
 Facebook – join us on Facebook
 Blogs – by your Subject
Librarian
 Twitter

28.  Quiet Discussion
 Switch mobiles to silent
 Music/audio clips must be inaudible
 Children must be quiet and supervised
 No food or hot drinks

29. You can contact me or your Subject Librarian
Simone Ngozi Okolo
Academic Services and Skills Manager
Docklands Library and Learning Centre
University Way
London E16 2RD
s.n.okolo@uel.ac.uk