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Thailand
Mobile Market 2013
Think you know Thailand?
Just tourism and rice fields? Wrong!
Population:
66 million
Internet users 2012:
20,100,00
Internet penetration:
30%
Mobile internet penetration:
26%
Social network users:
18 million
Thailand online population
Thailand e/m/commerce
GDP per capita:
$4,962
Retail:
$95B
Mobile traffic on e-commerce:
25-30%
M-commerce share:
11%
Sources: The World Bank, Economist Intelligence Unit, Rakuten Tarad.com
eCommerce challenges
• Shopping culture
• Consumer trust
• Logistics infrastructure
• Slow credit card adoption
• BUT increasingly banks make debit cards
valid for online payments
Number of cards
(in millions)
0
12.5
25
37.5
50
2010 2011 2012 2013
41
37
34
30
1516
1819
17
151413
Credit cards ATM cards Debit cards
Source: The Bank of Thailand
Social networks
Source: ZocialRank
Mobile users
Other: 8.3%
Mobile subscriptions Q1/2013 Growth Rate
Total 87,445,730 4.10%
Postpaid 10,937,063 11.8%
41.5% 29.5% 20.7%
Source: nbtc.go.th
0
50
100
Q4/09 Q4/10 Q4/11 Q3/12
24.02%18.97%16.08%15.53%
24.02%18.97%15.25%13.4%
63.28%
67.21%68.67%71.07%
Voice revenue Non-voice revenue Other revenue
Revenue from
data services is growing
Source: nbtc.go.th
Smartphones
Sales forecast for 2013:
7.5 million units
Android: 68% share
iOS 18%
Windows Phone and Blackberry around 10% combined
Mobile internet users
* Internet users who only visit internet from their mobile device.
Source: TNS Mobile Life, On Device Research
Penetration:
26%
Growth:
30% year-on-year
Mobile-only*:
32%
Thailand Market Situation
• Improving internet access, especially with
3G and 4G LTE from mobile operators
• Mobile internet users will overtake PC users
• Reducing digital divide
• Rise of e-commerce and m-commerce
• Always on, always in the pocket
• Works on any device - smartphone,
feature phone, tablet
• Most cost effective method in
growth and emerging markets
The fastest and most cost effective way of
researching Thai consumers is with mobile
surveys.
Ansr.io offers access to profiled consumer
panels of smartphone, feature phone and
tablet users.
Understand Thailand
mobile consumers
www.ansr.io
More info and pricing calculator at
Thanks to @mimee & @tiwa for
the inspiration and data
Photos credit: Mark Fisher, Mike Behnken and Riza Nugraha,
Anyone hungry yet? ;)

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Thailand Mobile Market 2013

  • 2. Think you know Thailand? Just tourism and rice fields? Wrong!
  • 3. Population: 66 million Internet users 2012: 20,100,00 Internet penetration: 30% Mobile internet penetration: 26% Social network users: 18 million Thailand online population
  • 4. Thailand e/m/commerce GDP per capita: $4,962 Retail: $95B Mobile traffic on e-commerce: 25-30% M-commerce share: 11% Sources: The World Bank, Economist Intelligence Unit, Rakuten Tarad.com
  • 5. eCommerce challenges • Shopping culture • Consumer trust • Logistics infrastructure • Slow credit card adoption • BUT increasingly banks make debit cards valid for online payments
  • 6. Number of cards (in millions) 0 12.5 25 37.5 50 2010 2011 2012 2013 41 37 34 30 1516 1819 17 151413 Credit cards ATM cards Debit cards Source: The Bank of Thailand
  • 8. Mobile users Other: 8.3% Mobile subscriptions Q1/2013 Growth Rate Total 87,445,730 4.10% Postpaid 10,937,063 11.8% 41.5% 29.5% 20.7% Source: nbtc.go.th
  • 9. 0 50 100 Q4/09 Q4/10 Q4/11 Q3/12 24.02%18.97%16.08%15.53% 24.02%18.97%15.25%13.4% 63.28% 67.21%68.67%71.07% Voice revenue Non-voice revenue Other revenue Revenue from data services is growing Source: nbtc.go.th
  • 10. Smartphones Sales forecast for 2013: 7.5 million units Android: 68% share iOS 18% Windows Phone and Blackberry around 10% combined
  • 11. Mobile internet users * Internet users who only visit internet from their mobile device. Source: TNS Mobile Life, On Device Research Penetration: 26% Growth: 30% year-on-year Mobile-only*: 32%
  • 12. Thailand Market Situation • Improving internet access, especially with 3G and 4G LTE from mobile operators • Mobile internet users will overtake PC users • Reducing digital divide • Rise of e-commerce and m-commerce
  • 13. • Always on, always in the pocket • Works on any device - smartphone, feature phone, tablet • Most cost effective method in growth and emerging markets The fastest and most cost effective way of researching Thai consumers is with mobile surveys. Ansr.io offers access to profiled consumer panels of smartphone, feature phone and tablet users. Understand Thailand mobile consumers
  • 14. www.ansr.io More info and pricing calculator at
  • 15. Thanks to @mimee & @tiwa for the inspiration and data Photos credit: Mark Fisher, Mike Behnken and Riza Nugraha, Anyone hungry yet? ;)