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What	
  is	
  Facebook?	
  
One	
  of	
  the	
  most	
  popular	
  websites	
  in	
  the	
  world,	
  Facebook	
  is	
  the	
  preferred	
  social	
  media	
  
network	
  of	
  millions.	
  	
  Over	
  460,000,000	
  people	
  have	
  created	
  Facebook	
  profiles,	
  and	
  people	
  
spend	
  over	
  500	
  billion	
  minutes	
  per	
  month	
  on	
  Facebook	
  connecting	
  with	
  friends,	
  sharing	
  
information	
  (web	
  links,	
  news	
  stories,	
  photo	
  albums,	
  notes,	
  etc.)	
  and	
  interacting	
  with	
  their	
  
favorite	
  companies,	
  brands	
  and	
  personalities.	
  	
  Facebook	
  users	
  can	
  send	
  messages	
  to	
  one	
  
another	
  and	
  provide	
  their	
  friends	
  with	
  “status	
  updates”	
  or	
  short	
  posts	
  about	
  what	
  they	
  are	
  
doing,	
  thinking,	
  feeling,	
  reading,	
  etc.	
  Initially	
  created	
  as	
  a	
  network	
  for	
  college	
  students,	
  
today	
  Facebook	
  welcomes	
  anyone	
  over	
  the	
  age	
  of	
  13	
  with	
  a	
  valid	
  email	
  address.	
  
	
  
Demographics	
  
While	
  many	
  view	
  Facebook	
  as	
  a	
  site	
  that	
  caters	
  specifically	
  to	
  young	
  adults,	
  the	
  highest	
  
growth	
  rate	
  among	
  Facebook	
  users	
  is	
  with	
  the	
  55+	
  age	
  range.	
  
	
  

                                                Age	
  Distribution	
  (United	
  States)	
  
        35,000,000	
  
        30,000,000	
  
        25,000,000	
  
        20,000,000	
  
        15,000,000	
  
        10,000,000	
  
         5,000,000	
  
                     0	
  
                                  13-­‐17	
                18-­‐24	
                    25-­‐34	
        35-­‐54	
           55+	
  

                                                                   Jan	
  2009	
       Jan	
  2010	
  
                                                                                                                                                	
  
	
  
Nearly	
  56%	
  of	
  Facebook	
  users	
  
are	
  female.	
  	
  Users	
  can	
  also	
                                   Gender	
  Distribution	
  (United	
  States)	
  
indicate	
  relationship	
  status,	
  
family	
  connections,	
  education	
  
level,	
  employer(s),	
  and	
  other	
  
pertinent	
  interests	
  such	
  as	
  
music,	
  books,	
  movies,	
  television	
  
and	
  activities.	
  	
  Visibility	
  to	
  these	
                                                       54,270,540	
  
attributes	
  can	
  be	
  controlled	
  by	
  
the	
  individual	
  with	
  privacy	
                                                68,488,260	
  
settings.	
  	
  Advertisers	
  can	
  select	
  
specific	
  demographics	
  and	
                                                                                                 Male	
  
interests	
  when	
  purchasing	
  
Facebook	
  advertising.	
  	
  	
                                                                                                Female	
  


                                                                                                                                             1	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 

About	
  70%	
  of	
  Facebook	
  users	
  are	
  outside	
  the	
  United	
  States.	
  	
  More	
  than	
  70	
  translations	
  are	
  
available	
  on	
  the	
  site.	
  	
  	
  

                                                                                   Global	
  Audience	
  
        200,000,000	
  
        180,000,000	
          125,097,300	
  

        160,000,000	
  




                                                                                                                                                                                                           176,161,100	
  
        140,000,000	
  
        120,000,000	
  
        100,000,000	
  
                                                 25,909,280	
  


                                                                  24,583,860	
  

         80,000,000	
                                                               22,176,640	
  


                                                                                                     18,701,820	
  


                                                                                                                      16,859,560	
  


                                                                                                                                       15,247,240	
  


                                                                                                                                                        13,903,460	
  


                                                                                                                                                                         11,792,360	
  


                                                                                                                                                                                          10,489,480	
  
         60,000,000	
  
         40,000,000	
  
         20,000,000	
  
                       0	
  




                                                                                                                                                                                                                                	
  
	
  
How	
  to	
  Create	
  a	
  Facebook	
  Profile	
  
Creating	
  a	
  Facebook	
  account	
  
takes	
  seconds.	
  	
  All	
  that	
  are	
  
required	
  include	
  first	
  name,	
  last	
  
name,	
  email	
  address,	
  account	
  
passwords	
  and	
  date	
  of	
  birth.	
  	
  
Once	
  this	
  information	
  has	
  been	
  
provided,	
  Facebook	
  will	
  invite	
  
you	
  to	
  find	
  friends	
  based	
  on	
  
contacts	
  you	
  already	
  have	
  via	
  
your	
  existing	
  email	
  account.	
  	
  You	
  
can	
  also	
  list	
  your	
  high	
  school,	
  
college/university	
  and	
  current	
  
employer	
  so	
  that	
  Facebook	
  can	
  
match	
  you	
  up	
  with	
  others	
  from	
  
your	
  alma	
  mater	
  and	
  workplace.	
  	
  
Finally,	
  upload	
  a	
  picture	
  to	
  
initiate	
  your	
  profile.	
  	
  Each	
  step	
  
after	
  the	
  initial	
  name,	
  email	
  and	
  date	
  of	
  birth	
  can	
  be	
  skipped	
  and	
  modified	
  later.	
  
	
  

                                                                                                                                                                                                                             2	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 


Facebook	
  Home	
  Page	
  /	
  Wall	
  
Once	
  your	
  account	
  is	
  created	
  and	
  
confirmed	
  at	
  the	
  email	
  address	
  provided,	
  
you	
  are	
  redirected	
  to	
  your	
  Home	
  page	
  
(also	
  known	
  as	
  your	
  Wall).	
  	
  Here	
  is	
  where	
  
you	
  can	
  view	
  content	
  from	
  friends	
  and	
  the	
  
companies/communities	
  you	
  like.	
  	
  To	
  
start,	
  your	
  Home	
  page	
  will	
  provide	
  basic	
  
information	
  to	
  get	
  started	
  in	
  building	
  your	
  
profile.	
  
	
  
In	
  addition	
  to	
  1)	
  helping	
  you	
  find	
  friends	
  
from	
  your	
  email	
  address	
  contacts,	
  
Facebook	
  provides	
  detailed	
  information	
  
about:	
  	
  
2)	
  filling	
  out	
  your	
  profile	
  information	
  
including	
  interests	
  and	
  preferences	
  so	
  that	
  
your	
  friends	
  can	
  learn	
  more	
  about	
  you,	
  	
  	
  
3)	
  activating	
  your	
  mobile	
  phone	
  to	
  send	
  
and	
  receive	
  updates	
  from	
  Facebook,	
  
4)	
  finding	
  people	
  you	
  may	
  know	
  by	
  
searching	
  by	
  name	
  or	
  email	
  address,	
  and	
  	
  
5)	
  controlling	
  the	
  information	
  that	
  is	
  shared	
  by	
  adjusting	
  your	
  privacy	
  settings.	
  
	
  
On	
  the	
  left-­‐hand	
  side	
  of	
  your	
  Wall	
  you	
  will	
  find	
  a	
  
number	
  of	
  links.	
  	
  These	
  are	
  native	
  to	
  every	
  Home	
  
page	
  and	
  can	
  be	
  edited	
  based	
  on	
  personal	
  preference.	
  
	
  
1. News	
  Feed	
  –	
  a	
  listing	
  of	
  status	
  updates	
  and	
  recent	
  
       information	
  from	
  your	
  friends	
  and	
  the	
  
       pages/groups	
  you	
  like.	
  
2. Messages	
  –	
  Direct	
  messages	
  sent	
  to	
  you	
  from	
  
       others	
  on	
  Facebook	
  (most	
  often	
  your	
  friends).	
  	
  
       Messages	
  cannot	
  be	
  viewed	
  by	
  anyone	
  else	
  on	
  
       Facebook	
  and	
  are	
  similar	
  in	
  format	
  and	
  privacy	
  to	
  
       an	
  email	
  message.	
  
3. Events	
  –	
  A	
  list	
  of	
  events	
  which	
  you	
  plan	
  to	
  attend	
  
       or	
  those	
  to	
  which	
  you	
  have	
  been	
  invited.	
  	
  
       Facebook	
  users	
  can	
  create	
  events	
  and	
  invite	
  their	
  
       friends	
  to	
  attend.	
  	
  	
  Keep	
  track	
  of	
  birthdays	
  and	
  
       special	
  occasions,	
  and	
  access	
  a	
  record	
  of	
  past	
  
       events	
  with	
  this	
  feature.	
  
4. Photos	
  –	
  A	
  collection	
  of	
  photo	
  albums	
  and	
  videos	
  
       posted	
  by	
  you	
  or	
  your	
  friends.	
  	
  Here	
  you	
  have	
  the	
  ability	
  to	
  upload	
  new	
  photos	
  or	
  video	
  


                                                                                                                                                   3	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 

   to	
  Facebook	
  and	
  share	
  with	
  friends.	
  
5. Friends	
  –	
  A	
  record	
  of	
  your	
  current	
  friends	
  list	
  with	
  recommendations	
  on	
  how	
  to	
  find	
  
   more	
  based	
  on	
  your	
  friends’	
  connections.	
  
6. Applications	
  –	
  A	
  listing	
  of	
  available	
  applications	
  and	
  utilities	
  on	
  Facebook	
  that	
  you	
  can	
  
   use	
  to	
  simply	
  pass	
  the	
  time	
  or	
  accomplish	
  important	
  tasks.	
  	
  Sample	
  applications	
  include	
  
   horoscopes,	
  family	
  tree	
  tools,	
  quizzes	
  and	
  popular	
  Facebook	
  games	
  like	
  Mafia	
  Wars	
  and	
  
   Farmville.	
  Applications	
  are	
  organized	
  by	
  category	
  and	
  by	
  clicking	
  on	
  a	
  specific	
  
   application,	
  you	
  can	
  learn	
  more	
  about	
  how	
  to	
  interact	
  with	
  it.	
  




                                                                                                                                                      	
  
7. Games	
  –	
  Similar	
  to	
  the	
  games	
  available	
  under	
  the	
  applications	
  link,	
  Facebook	
  provides	
  a	
  
    number	
  of	
  word	
  games,	
  card	
  games,	
  arcade	
  games	
  and	
  puzzles.	
  	
  Facebook	
  users	
  can	
  
    play	
  games	
  online	
  and	
  then	
  share	
  and	
  compare	
  results	
  with	
  friends.	
  
8. Groups	
  –	
  These	
  are	
  collections	
  of	
  people	
  on	
  Facebook	
  who	
  have	
  common	
  interests	
  in	
  a	
  
    certain	
  topic,	
  place	
  or	
  activity.	
  	
  For	
  example,	
  there	
  are	
  groups	
  that	
  support	
  political	
  
    parties,	
  professional	
  sports	
  teams,	
  and	
  various	
  causes.	
  	
  Groups	
  allow	
  people	
  to	
  post	
  
    thoughts	
  and	
  comments,	
  upload	
  relevant	
  photos	
  and	
  videos	
  and	
  share	
  in	
  a	
  discussion	
  
    about	
  a	
  specific	
  interest	
  similar	
  to	
  a	
  forum	
  or	
  online	
  message	
  board.	
  
9. Notes	
  –	
  When	
  you	
  or	
  your	
  friends	
  want	
  to	
  share	
  a	
  viewpoint,	
  personal	
  story	
  or	
  review	
  
    with	
  each	
  other	
  in	
  a	
  format	
  similar	
  to	
  a	
  post	
  or	
  short	
  article,	
  you	
  can	
  create	
  a	
  note.	
  	
  
    Notes	
  provide	
  ample	
  room	
  to	
  offer	
  greater	
  detail	
  than	
  is	
  allowed	
  in	
  a	
  typical	
  status	
  
    update.	
  	
  Notes	
  are	
  shared	
  with	
  friends	
  and	
  others	
  can	
  comment	
  on	
  a	
  note	
  that	
  has	
  been	
  
    created	
  just	
  like	
  a	
  blog	
  post.	
  
10. Links	
  –	
  When	
  Facebook	
  users	
  create	
  a	
  status	
  update,	
  they	
  have	
  the	
  ability	
  to	
  attach	
  a	
  
    photo/video	
  or	
  reference	
  an	
  event,	
  cause	
  or	
  web	
  link	
  (see	
  below).	
  	
  The	
  links	
  page	
  
    provides	
  a	
  collection	
  of	
  all	
  the	
  recent	
  status	
  updates	
  from	
  you	
  and	
  your	
  friends	
  that	
  
    have	
  included	
  links.	
  	
  	
  




                                                                                                                                                          	
  

                                                                                                                                                      4	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 

More	
  on	
  the	
  News	
  Feed	
  
Facebook	
  users	
  have	
  the	
  option	
  of	
  viewing	
  status	
  updates	
  from	
  friends	
  and	
  
pages/communities	
  they	
  like	
  in	
  one	
  of	
  two	
  ways:	
  	
  
	
  
     A. Top	
  News	
  –	
  Top	
  news	
  is	
  a	
  collection	
  of	
  status	
  updates	
  from	
  your	
  friends	
  that	
  are	
  
         arranged	
  based	
  on	
  your	
  level	
  over	
  interaction	
  with	
  those	
  specific	
  individuals.	
  	
  
         Facebook	
  has	
  created	
  an	
  algorithm	
  that	
  measures	
  your	
  unique	
  behaviors	
  (likes,	
  
         comments)	
  in	
  relation	
  to	
  your	
  friends	
  on	
  Facebook	
  or	
  the	
  pages	
  and	
  communities	
  
         you	
  like.	
  	
  If	
  you	
  tend	
  to	
  comment	
  or	
  like	
  a	
  specific	
  person’s	
  status	
  updates	
  more	
  than	
  
         some	
  of	
  your	
  other	
  friends,	
  that	
  person’s	
  updates	
  are	
  more	
  likely	
  to	
  show	
  up	
  in	
  your	
  
         Top	
  News	
  feed.	
  	
  Those	
  friends	
  and	
  pages	
  with	
  which	
  you	
  do	
  not	
  interact	
  regularly	
  
         are	
  less	
  likely	
  to	
  appear	
  in	
  your	
  Top	
  News	
  feed.	
  
     B. Most	
  Recent	
  –	
  This	
  is	
  simply	
  a	
  chronological	
  list	
  of	
  updates	
  from	
  your	
  friends	
  and	
  
         the	
  pages	
  you	
  like.	
  	
  Updates	
  appear	
  as	
  they	
  are	
  posted.	
  
	
  


                                                                                                                                                      	
  
	
  
Privacy	
  Settings	
  
At	
  any	
  time,	
  Facebook	
  users	
  can	
  update	
  “Privacy	
  Settings”	
  by	
  selecting	
  the	
  “Account”	
  tab	
  in	
  
the	
  upper	
  right-­‐hand	
  corner	
  on	
  Facebook.	
  	
  
	
  
Only	
  name,	
  profile	
  picture,	
  
networks	
  and	
  gender	
  must	
  be	
  
visible	
  to	
  everyone. Here	
  are	
  a	
  
few	
  key	
  attributes	
  of	
  the	
  
Facebook	
  Privacy	
  Settings.	
  
1. Basic	
  information:	
  Update	
  
       name,	
  profile	
  picture	
  and	
  
       networks.	
  
2. Sharing	
  on	
  Facebook:	
  
       Controls	
  for	
  what	
  
       information	
  is	
  shared	
  with	
  
       friends,	
  friends	
  of	
  friends	
  
       and	
  everyone	
  else.	
  	
  The	
  
       option	
  to	
  customize	
  these	
  
       settings	
  is	
  available.	
  
3. Applications	
  &	
  Websites:	
  Adjust	
  the	
  information	
  that	
  is	
  shared	
  about	
  you	
  on	
  applications	
  
       and	
  third	
  party	
  websites.	
  	
  Users	
  can	
  opt	
  out	
  of	
  sharing	
  information	
  outside	
  of	
  Facebook	
  
       (e.g.	
  pages	
  you	
  like,	
  articles	
  you	
  share,	
  content	
  you	
  recommend) with	
  a	
  single	
  click.	
  	
  
4. Block	
  Lists:	
  Select	
  individuals	
  with	
  whom	
  you	
  would	
  like	
  no	
  interaction	
  on	
  Facebook.	
  	
  
       Once	
  someone	
  is	
  added	
  to	
  your	
  block	
  list,	
  that	
  person	
  cannot	
  see	
  any	
  of	
  your	
  
       information.	
  
	
  

                                                                                                                                                5	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 

Status	
  Update	
  Anatomy	
  
The	
  following	
  update	
  was	
  made	
  by	
  a	
  Facebook	
  page	
  owner.	
  	
  This	
  is	
  how	
  it	
  appears	
  in	
  the	
  
news	
  feed.	
  	
  Status	
  updates	
  from	
  individual	
  profiles	
  are	
  very	
  similar.	
  
	
  




                                                                                                                                                       	
  
	
  
1.  Profile/Page	
  Image	
  
2.  Profile/Page	
  Name	
  
3.  Post	
  Text	
  
4.  Web	
  Link	
  Image	
  –	
  When	
  posting	
  web	
  links,	
  images	
  from	
  those	
  web	
  pages	
  referenced	
  in	
  
    the	
  link	
  can	
  be	
  selected	
  and	
  shown	
  in	
  the	
  status	
  update	
  
5. Web	
  Link	
  Title	
  &	
  Description	
  –	
  Photos,	
  videos,	
  events,	
  etc	
  can	
  also	
  be	
  posted	
  as	
  part	
  of	
  a	
  
    status	
  update	
  
6. Post	
  Time	
  Stamp	
  
7. Social	
  Links	
  –	
  Choose	
  to	
  like,	
  comment	
  and/or	
  share	
  the	
  status	
  update	
  
8. Like	
  Tally	
  –	
  Includes	
  link	
  option	
  to	
  view	
  all	
  those	
  who	
  liked	
  
9. Comment	
  Tally	
  –	
  Includes	
  link	
  option	
  to	
  view	
  all	
  comments	
  
10. Sample	
  Comments	
  
11. Comment	
  Field	
  –	
  An	
  area	
  to	
  submit	
  your	
  own	
  comment	
  for	
  this	
  status	
  update	
  
	
  
	
  
	
  



                                                                                                                                                 6	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 


Facebook	
  Groups	
  &	
  Causes	
  
Groups	
  and	
  Causes	
  represent	
  two	
  ways	
  to	
  share	
  information	
  about	
  specific	
  subject	
  matter	
  
with	
  like-­‐minded	
  individuals.	
  	
  In	
  both	
  instances,	
  conversations	
  and	
  discussions	
  take	
  place	
  
apart	
  from	
  status	
  updates	
  and	
  Wall	
  posts.	
  
	
  
Groups	
  
Most	
  information	
  that	
  is	
  posted	
  on	
  Facebook	
  is	
  shared	
  with	
  one’s	
  friends	
  and	
  connections.	
  	
  
For	
  topical	
  updates,	
  questions,	
  discussion	
  and	
  debates	
  for	
  smaller	
  segments	
  of	
  the	
  
Facebook	
  population,	
  there	
  are	
  Groups.	
  Facebook	
  Groups	
  allow	
  you	
  to	
  share	
  thoughts	
  and	
  
ideas	
  with	
  people	
  often	
  outside	
  your	
  circle	
  of	
  friends	
  in	
  the	
  context	
  of	
  a	
  single	
  topic.	
  	
  
Primarily	
  centered	
  around	
  common	
  interests	
  such	
  as	
  knitting,	
  photography	
  or	
  tattoos,	
  
several	
  Group	
  pages	
  exist	
  for	
  the	
  purpose	
  of	
  discussing	
  business	
  interests,	
  arts	
  and	
  
entertainment	
  genres,	
  politics	
  or	
  unique	
  sports	
  and	
  recreation	
  activities.	
  	
  Facebook	
  users	
  
can	
  search	
  and	
  find	
  groups	
  according	
  to	
  their	
  interests,	
  join	
  groups	
  and	
  create	
  new	
  groups.	
  
	
  
Causes	
  
Facebook	
  Causes	
  provide	
  non-­‐profit	
  organizations	
  and	
  individuals	
  looking	
  to	
  raise	
  
awareness	
  and	
  funds	
  for	
  an	
  issue	
  with	
  a	
  platform	
  to	
  educate	
  the	
  public,	
  garner	
  support	
  and	
  
identify	
  potential	
  influencers.	
  	
  There	
  are	
  hundreds	
  of	
  Causes	
  currently	
  on	
  Facebook	
  that	
  
are	
  organized	
  into	
  categories	
  like	
  Animals,	
  Education,	
  Health,	
  Public	
  Advocacy,	
  etc.	
  
Facebook	
  users	
  can	
  “Join”	
  a	
  cause	
  by	
  showing	
  support	
  and	
  sharing	
  information	
  with	
  their	
  
friends.	
  	
  Certain	
  causes	
  also	
  allow	
  for	
  donations	
  in	
  which	
  transactions	
  take	
  place	
  online	
  
	
  




                                                                                                                                           7	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 


Facebook	
  Pages	
  
In	
  addition	
  to	
  personal	
  profiles,	
  businesses	
  owners	
  and	
  managers	
  can	
  create	
  Facebook	
  
pages.	
  	
  Pages	
  are	
  designated	
  for	
  businesses,	
  organizations,	
  brands,	
  products,	
  artists	
  and	
  
public	
  figures.	
  	
  They	
  allow	
  companies	
  and	
  brands	
  to	
  communicate	
  and	
  share	
  information	
  
back	
  and	
  forth	
  with	
  customers	
  and	
  fans.	
  	
  Many	
  page	
  administrators	
  share	
  information	
  on	
  
Facebook	
  pages	
  such	
  as	
  news	
  announcements,	
  event	
  invitations,	
  special	
  discounts	
  or	
  
coupons	
  and	
  company-­‐specific	
  photos	
  and	
  video.	
  
	
  
Prior	
  to	
  mid-­‐April	
  of	
  this	
  year,	
  individuals	
  could	
  “Become	
  a	
  Fan”	
  of	
  a	
  page.	
  	
  Currently,	
  
Facebook	
  users	
  can	
  “Like”	
  a	
  page	
  to	
  become	
  connected	
  with	
  it	
  and	
  receive	
  updates	
  from	
  the	
  
Page	
  in	
  their	
  news	
  feeds.	
  
	
  
There	
  are	
  two	
  kinds	
  of	
  Facebook	
  pages:	
  Official	
  Pages	
  and	
  Community	
  Pages.	
  
	
  
Official	
  Pages	
  –	
  Created	
  by	
  representatives	
  of	
  a	
  business,	
  product	
  or	
  brand,	
  official	
  pages	
  
are	
  available	
  to	
  corporate	
  entities,	
  artists	
  and	
  public	
  figures	
  with	
  notoriety.	
  	
  Facebook	
  has	
  
developed	
  the	
  “Official	
  Page”	
  title	
  because	
  at	
  one	
  time,	
  there	
  were	
  several	
  unofficial	
  pages	
  
created	
  by	
  fans	
  that	
  would	
  take	
  on	
  a	
  mistaken	
  corporate	
  identity.	
  	
  	
  
	
  
Community	
  Pages	
  –	
  Facebook	
  users	
  can	
  also	
  create	
  community	
  pages	
  to	
  support	
  a	
  
particular	
  activity,	
  cause	
  or	
  ideal.	
  	
  Community	
  pages	
  can	
  be	
  created	
  manually	
  be	
  Facebook	
  
users,	
  but	
  others	
  are	
  created	
  as	
  an	
  aggregator	
  of	
  conversation	
  about	
  a	
  specific	
  topic.	
  	
  
Facebook	
  users	
  can	
  “Like”	
  these	
  pages	
  and	
  participate	
  in	
  discussion.	
  	
  	
  
	
  
To	
  explain	
  the	
  difference	
  further,	
  “Sony	
  Playstation”	
  has	
  an	
  official	
  page.	
  	
  	
  Meanwhile,	
  there	
  
is	
  a	
  community	
  page	
  for	
  “playing	
  Playstation”	
  in	
  which	
  different	
  games,	
  relevant	
  content	
  
and	
  the	
  simple	
  act	
  of	
  “playing	
  
Playstation”	
  are	
  discussed.	
  	
  When	
  
a	
  Facebook	
  user	
  likes	
  the	
  official	
  
page,	
  page	
  updates	
  like	
  the	
  one	
  on	
  
the	
  right	
  will	
  show	
  up	
  in	
  her	
  news	
  
feed.	
  	
  If	
  that	
  same	
  user	
  likes	
  the	
  
community	
  page,	
  that	
  activity	
  will	
  
appear	
  in	
  her	
  “likes	
  and	
  interests”	
  
in	
  her	
  public	
  profile	
  (see	
  below).	
  
	
  




                                                                                                                                             	
  
	
  
	
  



                                                                                                                                         8	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 

To	
  create	
  a	
  Facebook	
  page,	
  go	
  to	
  http://www.facebook.com/pages/create.php.	
  	
  
	
  




                                                                                                                                                            	
  
	
  
Customizing	
  Your	
  Page	
  
After	
  choosing	
  which	
  kind	
  of	
  page	
  to	
  create,	
  you	
  can	
  begin	
  customizing	
  your	
  page	
  with	
  a	
  
logo,	
  information,	
  photos,	
  video,	
  links	
  and	
  custom	
  tabs	
  developed	
  with	
  Facebook’s	
  own	
  
coding	
  language.	
  	
  	
  
	
  
Primary	
  Image/Logo	
  
Facebook	
  defaults	
  to	
  a	
  question	
  mark	
  as	
  your	
  page’s	
  first	
  picture.	
  	
  To	
  change	
  this,	
  simply	
  
hover	
  your	
  mouse	
  over	
  the	
  question	
  mark	
  and	
  a	
  “Change	
  Picture”	
  link	
  will	
  appear	
  (1).	
  	
  
When	
  you	
  click	
  that	
  link,	
  you	
  will	
  be	
  given	
  the	
  option	
  to	
  upload	
  a	
  picture,	
  take	
  a	
  picture	
  
with	
  a	
  webcam	
  if	
  available,	
  or	
  choose	
  a	
  picture	
  from	
  an	
  album	
  (2).	
  	
  	
  Select	
  the	
  option	
  that	
  
works	
  best	
  for	
  your	
  page.	
  




                                                      	
  	
  	
  
Page	
  Description	
  &	
  Info	
  
Once	
  you	
  have	
  selected	
  and/or	
  uploaded	
  your	
  page	
  image	
  or	
  logo,	
  you	
  can	
  add	
  some	
  
additional	
  information	
  about	
  your	
  page.	
  	
  There	
  are	
  several	
  areas	
  to	
  do	
  so.	
  	
  The	
  first	
  are	
  the	
  
page	
  desicription	
  and	
  info	
  tab.	
  	
  The	
  page	
  description	
  is	
  simply	
  a	
  short,	
  one-­‐line	
  note	
  about	
  


                                                                                                                                                        9	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 

your	
  page	
  and	
  what	
  it	
  is	
  about.	
  	
  	
  The	
  info	
  table	
  allows	
  for	
  greater	
  detail	
  such	
  as	
  address,	
  
telephone	
  number,	
  hours	
  of	
  operation,	
  website	
  link,	
  and	
  parking	
  instructions.	
  	
  As	
  the	
  page	
  
administrator	
  you	
  can	
  choose	
  to	
  fill	
  in	
  as	
  much	
  or	
  as	
  little	
  of	
  this	
  information	
  as	
  you	
  deem	
  
necessary.	
  
	
  




                                                                                                                                                        	
  
	
  	
  
General	
  Settings	
  
Other	
  general	
  page	
  settings	
  can	
  be	
  
adjusted	
  on	
  the	
  Wall	
  tab.	
  	
  Here	
  you	
  can	
  
select	
  the	
  “Settings”	
  (1)	
  and	
  determine	
  
how	
  posts	
  should	
  be	
  presented	
  on	
  your	
  
page’s	
  main	
  Wall.	
  	
  You	
  have	
  the	
  option	
  
of	
  showing	
  just	
  posts	
  from	
  you,	
  or	
  posts	
  
from	
  you	
  and	
  fans	
  of	
  the	
  page.	
  	
  	
  
	
  
Select	
  the	
  large	
  plus	
  sign	
  to	
  the	
  right	
  of	
  
all	
  the	
  tabs	
  (2)	
  on	
  your	
  page	
  to	
  include	
  
more	
  available	
  tabs.	
  	
  You	
  can	
  add	
  tabs	
  
for	
  events,	
  photos,	
  video,	
  links,	
  notes,	
  
discussion	
  or	
  custom	
  tabs	
  with	
  
promotional	
  content.	
  	
  	
  
	
  
                                      Edit	
  Page	
  
                                      To	
  customize	
  your	
  page	
  further,	
  add	
  new	
  page	
  administrators,	
  
                                      designate	
  placement	
  of	
  custom	
  page	
  content	
  and	
  find	
  new	
  page	
  
                                      applications,	
  select	
  the	
  “Edit	
  Page”	
  option	
  under	
  your	
  page’s	
  picture.	
  
                                      	
  
                                      This	
  page	
  will	
  serve	
  as	
  a	
  dashboard	
  for	
  you	
  and	
  other	
  page	
  
                                      administrators	
  where	
  you	
  can	
  access	
  detailed	
  settings,	
  page	
  insights	
  
                                      or	
  usage	
  statistics,	
  additional	
  Like	
  button	
  code	
  for	
  your	
  website	
  and	
  
                                      important	
  links	
  for	
  page	
  guidelines	
  and	
  helpful	
  instruction.	
  

                                                                                                                                                  10	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  
 


Promoting	
  Your	
  Page	
  
Several	
  organizations	
  have	
  utilized	
  a	
  Facebook	
  page	
  to	
  provide	
  customer	
  service,	
  gain	
  
valuable	
  audience	
  research	
  and	
  generate	
  a	
  positive	
  return	
  on	
  investment.	
  	
  To	
  do	
  the	
  same,	
  
your	
  page	
  must	
  have	
  a	
  loyal	
  following.	
  	
  There	
  are	
  three	
  primary	
  ways	
  to	
  promote	
  a	
  page:	
  
suggest	
  it	
  to	
  friends,	
  use	
  social	
  plugins	
  or	
  create	
  a	
  Facebook	
  advertising	
  campaign.	
  	
  
	
  
Suggest	
  to	
  Friends	
  –	
  Page	
  administrators	
  and	
  connections	
  alike	
  
can	
  suggest	
  a	
  page	
  to	
  friends.	
  	
  Simply	
  click	
  the	
  “Suggest	
  to	
  
Friends”	
  link	
  below	
  the	
  company	
  or	
  product	
  logo.	
  	
  A	
  window	
  will	
  
appear	
  that	
  will	
  allow	
  you	
  to	
  select	
  the	
  friends	
  to	
  which	
  you	
  
would	
  like	
  to	
  suggest	
  the	
  page.	
  	
  Each	
  friend	
  selected	
  will	
  receive	
  
a	
  message	
  encouraging	
  them	
  to	
  Like	
  the	
  page.	
  
	
  
Social	
  Plugins	
  –	
  Facebook	
  has	
  developed	
  a	
  number	
  of	
  social	
  
utilities	
  that	
  can	
  be	
  placed	
  on	
  websites	
  other	
  than	
  Facebook.com.	
  	
  
You	
  can	
  view	
  an	
  entire	
  list	
  of	
  available	
  social	
  buttons	
  from	
  
Facebook	
  at	
  http://developers.facebook.com/plugins.	
  Like	
  
buttons,	
  Like	
  boxes	
  and	
  recommendations	
  can	
  be	
  placed	
  on	
  your	
  site.	
  	
  Each	
  of	
  these	
  plugins	
  
is	
  personalized	
  to	
  the	
  individual	
  visitor.	
  	
  When	
  people	
  click	
  on	
  or	
  interact	
  with	
  these	
  
plugins,	
  they	
  automatically	
  update	
  their	
  own	
  status	
  and	
  their	
  friends	
  can	
  view	
  their	
  activity	
  
from	
  Facebook.	
  	
  The	
  Like	
  button	
  alone	
  can	
  be	
  positioned	
  next	
  to	
  a	
  product	
  for	
  sale	
  online,	
  a	
  
news	
  article,	
  a	
  photo	
  gallery,	
  an	
  online	
  video,	
  etc.	
  
	
  
Advertising	
  –	
  Facebook’s	
  primary	
  revenue	
  source	
  is	
  
advertising.	
  	
  Thousands	
  of	
  companies	
  pay	
  per	
  click	
  or	
  on	
  a	
  
per	
  impression	
  basis	
  to	
  show	
  their	
  ads	
  to	
  a	
  targeted	
  
audience.	
  
       • Ads	
  include	
  a	
  headline,	
  text	
  description,	
  image	
  and	
  a	
  
           web	
  link.	
  	
  That	
  link	
  can	
  go	
  to	
  another	
  website	
  or	
  the	
  
           advertiser’s	
  Facebook	
  page.	
  
       • Advertisers	
  can	
  target	
  by	
  location,	
  demographics	
  
           (age,	
  gender,	
  language),	
  education	
  level,	
  workplaces,	
  
           and	
  specific	
  interests/likes.	
  	
  	
  
       • Advertisers	
  can	
  also	
  choose	
  to	
  target	
  those	
  who	
  
           already	
  like	
  their	
  Facebook	
  page,	
  those	
  who	
  do	
  not	
  
           and	
  those	
  who	
  are	
  friends	
  of	
  people	
  who	
  like	
  the	
  
           page.	
  
       • Ads	
  can	
  be	
  purchased	
  on	
  a	
  cost	
  per	
  click	
  or	
  CPM	
  basis.	
  	
  
           Average	
  cost	
  per	
  click	
  varies	
  between	
  40¢	
  and	
  $3.00	
  depending	
  upon	
  the	
  
           competitive	
  nature	
  of	
  the	
  advertisement	
  and	
  target	
  audience.	
  	
  	
  Advertisers	
  can	
  set	
  a	
  
           daily	
  budget	
  to	
  control	
  click	
  costs.	
  
       • Facebook	
  provides	
  metrics	
  on	
  how	
  many	
  impressions,	
  clicks	
  and	
  actions	
  (new	
  likes)	
  
           each	
  ad	
  produces	
  in	
  a	
  campaign	
  as	
  well	
  as	
  related	
  costs.	
  	
  Campaign	
  creative	
  (text	
  
           and	
  images)	
  can	
  be	
  edited	
  at	
  any	
  time	
  to	
  improve	
  performance.	
  


                                                                                                                                              11	
  
	
  
       ©	
  2010	
  Teach	
  to	
  Fish	
  Digital,	
  LLC	
  

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GenAI and AI GCC State of AI_Object Automation Inc
 

Facebook Tutorial

  • 1.   What  is  Facebook?   One  of  the  most  popular  websites  in  the  world,  Facebook  is  the  preferred  social  media   network  of  millions.    Over  460,000,000  people  have  created  Facebook  profiles,  and  people   spend  over  500  billion  minutes  per  month  on  Facebook  connecting  with  friends,  sharing   information  (web  links,  news  stories,  photo  albums,  notes,  etc.)  and  interacting  with  their   favorite  companies,  brands  and  personalities.    Facebook  users  can  send  messages  to  one   another  and  provide  their  friends  with  “status  updates”  or  short  posts  about  what  they  are   doing,  thinking,  feeling,  reading,  etc.  Initially  created  as  a  network  for  college  students,   today  Facebook  welcomes  anyone  over  the  age  of  13  with  a  valid  email  address.     Demographics   While  many  view  Facebook  as  a  site  that  caters  specifically  to  young  adults,  the  highest   growth  rate  among  Facebook  users  is  with  the  55+  age  range.     Age  Distribution  (United  States)   35,000,000   30,000,000   25,000,000   20,000,000   15,000,000   10,000,000   5,000,000   0   13-­‐17   18-­‐24   25-­‐34   35-­‐54   55+   Jan  2009   Jan  2010       Nearly  56%  of  Facebook  users   are  female.    Users  can  also   Gender  Distribution  (United  States)   indicate  relationship  status,   family  connections,  education   level,  employer(s),  and  other   pertinent  interests  such  as   music,  books,  movies,  television   and  activities.    Visibility  to  these   54,270,540   attributes  can  be  controlled  by   the  individual  with  privacy   68,488,260   settings.    Advertisers  can  select   specific  demographics  and   Male   interests  when  purchasing   Facebook  advertising.       Female   1     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 2.   About  70%  of  Facebook  users  are  outside  the  United  States.    More  than  70  translations  are   available  on  the  site.       Global  Audience   200,000,000   180,000,000   125,097,300   160,000,000   176,161,100   140,000,000   120,000,000   100,000,000   25,909,280   24,583,860   80,000,000   22,176,640   18,701,820   16,859,560   15,247,240   13,903,460   11,792,360   10,489,480   60,000,000   40,000,000   20,000,000   0       How  to  Create  a  Facebook  Profile   Creating  a  Facebook  account   takes  seconds.    All  that  are   required  include  first  name,  last   name,  email  address,  account   passwords  and  date  of  birth.     Once  this  information  has  been   provided,  Facebook  will  invite   you  to  find  friends  based  on   contacts  you  already  have  via   your  existing  email  account.    You   can  also  list  your  high  school,   college/university  and  current   employer  so  that  Facebook  can   match  you  up  with  others  from   your  alma  mater  and  workplace.     Finally,  upload  a  picture  to   initiate  your  profile.    Each  step   after  the  initial  name,  email  and  date  of  birth  can  be  skipped  and  modified  later.     2     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 3.   Facebook  Home  Page  /  Wall   Once  your  account  is  created  and   confirmed  at  the  email  address  provided,   you  are  redirected  to  your  Home  page   (also  known  as  your  Wall).    Here  is  where   you  can  view  content  from  friends  and  the   companies/communities  you  like.    To   start,  your  Home  page  will  provide  basic   information  to  get  started  in  building  your   profile.     In  addition  to  1)  helping  you  find  friends   from  your  email  address  contacts,   Facebook  provides  detailed  information   about:     2)  filling  out  your  profile  information   including  interests  and  preferences  so  that   your  friends  can  learn  more  about  you,       3)  activating  your  mobile  phone  to  send   and  receive  updates  from  Facebook,   4)  finding  people  you  may  know  by   searching  by  name  or  email  address,  and     5)  controlling  the  information  that  is  shared  by  adjusting  your  privacy  settings.     On  the  left-­‐hand  side  of  your  Wall  you  will  find  a   number  of  links.    These  are  native  to  every  Home   page  and  can  be  edited  based  on  personal  preference.     1. News  Feed  –  a  listing  of  status  updates  and  recent   information  from  your  friends  and  the   pages/groups  you  like.   2. Messages  –  Direct  messages  sent  to  you  from   others  on  Facebook  (most  often  your  friends).     Messages  cannot  be  viewed  by  anyone  else  on   Facebook  and  are  similar  in  format  and  privacy  to   an  email  message.   3. Events  –  A  list  of  events  which  you  plan  to  attend   or  those  to  which  you  have  been  invited.     Facebook  users  can  create  events  and  invite  their   friends  to  attend.      Keep  track  of  birthdays  and   special  occasions,  and  access  a  record  of  past   events  with  this  feature.   4. Photos  –  A  collection  of  photo  albums  and  videos   posted  by  you  or  your  friends.    Here  you  have  the  ability  to  upload  new  photos  or  video   3     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 4.   to  Facebook  and  share  with  friends.   5. Friends  –  A  record  of  your  current  friends  list  with  recommendations  on  how  to  find   more  based  on  your  friends’  connections.   6. Applications  –  A  listing  of  available  applications  and  utilities  on  Facebook  that  you  can   use  to  simply  pass  the  time  or  accomplish  important  tasks.    Sample  applications  include   horoscopes,  family  tree  tools,  quizzes  and  popular  Facebook  games  like  Mafia  Wars  and   Farmville.  Applications  are  organized  by  category  and  by  clicking  on  a  specific   application,  you  can  learn  more  about  how  to  interact  with  it.     7. Games  –  Similar  to  the  games  available  under  the  applications  link,  Facebook  provides  a   number  of  word  games,  card  games,  arcade  games  and  puzzles.    Facebook  users  can   play  games  online  and  then  share  and  compare  results  with  friends.   8. Groups  –  These  are  collections  of  people  on  Facebook  who  have  common  interests  in  a   certain  topic,  place  or  activity.    For  example,  there  are  groups  that  support  political   parties,  professional  sports  teams,  and  various  causes.    Groups  allow  people  to  post   thoughts  and  comments,  upload  relevant  photos  and  videos  and  share  in  a  discussion   about  a  specific  interest  similar  to  a  forum  or  online  message  board.   9. Notes  –  When  you  or  your  friends  want  to  share  a  viewpoint,  personal  story  or  review   with  each  other  in  a  format  similar  to  a  post  or  short  article,  you  can  create  a  note.     Notes  provide  ample  room  to  offer  greater  detail  than  is  allowed  in  a  typical  status   update.    Notes  are  shared  with  friends  and  others  can  comment  on  a  note  that  has  been   created  just  like  a  blog  post.   10. Links  –  When  Facebook  users  create  a  status  update,  they  have  the  ability  to  attach  a   photo/video  or  reference  an  event,  cause  or  web  link  (see  below).    The  links  page   provides  a  collection  of  all  the  recent  status  updates  from  you  and  your  friends  that   have  included  links.         4     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 5.   More  on  the  News  Feed   Facebook  users  have  the  option  of  viewing  status  updates  from  friends  and   pages/communities  they  like  in  one  of  two  ways:       A. Top  News  –  Top  news  is  a  collection  of  status  updates  from  your  friends  that  are   arranged  based  on  your  level  over  interaction  with  those  specific  individuals.     Facebook  has  created  an  algorithm  that  measures  your  unique  behaviors  (likes,   comments)  in  relation  to  your  friends  on  Facebook  or  the  pages  and  communities   you  like.    If  you  tend  to  comment  or  like  a  specific  person’s  status  updates  more  than   some  of  your  other  friends,  that  person’s  updates  are  more  likely  to  show  up  in  your   Top  News  feed.    Those  friends  and  pages  with  which  you  do  not  interact  regularly   are  less  likely  to  appear  in  your  Top  News  feed.   B. Most  Recent  –  This  is  simply  a  chronological  list  of  updates  from  your  friends  and   the  pages  you  like.    Updates  appear  as  they  are  posted.         Privacy  Settings   At  any  time,  Facebook  users  can  update  “Privacy  Settings”  by  selecting  the  “Account”  tab  in   the  upper  right-­‐hand  corner  on  Facebook.       Only  name,  profile  picture,   networks  and  gender  must  be   visible  to  everyone. Here  are  a   few  key  attributes  of  the   Facebook  Privacy  Settings.   1. Basic  information:  Update   name,  profile  picture  and   networks.   2. Sharing  on  Facebook:   Controls  for  what   information  is  shared  with   friends,  friends  of  friends   and  everyone  else.    The   option  to  customize  these   settings  is  available.   3. Applications  &  Websites:  Adjust  the  information  that  is  shared  about  you  on  applications   and  third  party  websites.    Users  can  opt  out  of  sharing  information  outside  of  Facebook   (e.g.  pages  you  like,  articles  you  share,  content  you  recommend) with  a  single  click.     4. Block  Lists:  Select  individuals  with  whom  you  would  like  no  interaction  on  Facebook.     Once  someone  is  added  to  your  block  list,  that  person  cannot  see  any  of  your   information.     5     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 6.   Status  Update  Anatomy   The  following  update  was  made  by  a  Facebook  page  owner.    This  is  how  it  appears  in  the   news  feed.    Status  updates  from  individual  profiles  are  very  similar.         1. Profile/Page  Image   2. Profile/Page  Name   3. Post  Text   4. Web  Link  Image  –  When  posting  web  links,  images  from  those  web  pages  referenced  in   the  link  can  be  selected  and  shown  in  the  status  update   5. Web  Link  Title  &  Description  –  Photos,  videos,  events,  etc  can  also  be  posted  as  part  of  a   status  update   6. Post  Time  Stamp   7. Social  Links  –  Choose  to  like,  comment  and/or  share  the  status  update   8. Like  Tally  –  Includes  link  option  to  view  all  those  who  liked   9. Comment  Tally  –  Includes  link  option  to  view  all  comments   10. Sample  Comments   11. Comment  Field  –  An  area  to  submit  your  own  comment  for  this  status  update         6     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 7.   Facebook  Groups  &  Causes   Groups  and  Causes  represent  two  ways  to  share  information  about  specific  subject  matter   with  like-­‐minded  individuals.    In  both  instances,  conversations  and  discussions  take  place   apart  from  status  updates  and  Wall  posts.     Groups   Most  information  that  is  posted  on  Facebook  is  shared  with  one’s  friends  and  connections.     For  topical  updates,  questions,  discussion  and  debates  for  smaller  segments  of  the   Facebook  population,  there  are  Groups.  Facebook  Groups  allow  you  to  share  thoughts  and   ideas  with  people  often  outside  your  circle  of  friends  in  the  context  of  a  single  topic.     Primarily  centered  around  common  interests  such  as  knitting,  photography  or  tattoos,   several  Group  pages  exist  for  the  purpose  of  discussing  business  interests,  arts  and   entertainment  genres,  politics  or  unique  sports  and  recreation  activities.    Facebook  users   can  search  and  find  groups  according  to  their  interests,  join  groups  and  create  new  groups.     Causes   Facebook  Causes  provide  non-­‐profit  organizations  and  individuals  looking  to  raise   awareness  and  funds  for  an  issue  with  a  platform  to  educate  the  public,  garner  support  and   identify  potential  influencers.    There  are  hundreds  of  Causes  currently  on  Facebook  that   are  organized  into  categories  like  Animals,  Education,  Health,  Public  Advocacy,  etc.   Facebook  users  can  “Join”  a  cause  by  showing  support  and  sharing  information  with  their   friends.    Certain  causes  also  allow  for  donations  in  which  transactions  take  place  online     7     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 8.   Facebook  Pages   In  addition  to  personal  profiles,  businesses  owners  and  managers  can  create  Facebook   pages.    Pages  are  designated  for  businesses,  organizations,  brands,  products,  artists  and   public  figures.    They  allow  companies  and  brands  to  communicate  and  share  information   back  and  forth  with  customers  and  fans.    Many  page  administrators  share  information  on   Facebook  pages  such  as  news  announcements,  event  invitations,  special  discounts  or   coupons  and  company-­‐specific  photos  and  video.     Prior  to  mid-­‐April  of  this  year,  individuals  could  “Become  a  Fan”  of  a  page.    Currently,   Facebook  users  can  “Like”  a  page  to  become  connected  with  it  and  receive  updates  from  the   Page  in  their  news  feeds.     There  are  two  kinds  of  Facebook  pages:  Official  Pages  and  Community  Pages.     Official  Pages  –  Created  by  representatives  of  a  business,  product  or  brand,  official  pages   are  available  to  corporate  entities,  artists  and  public  figures  with  notoriety.    Facebook  has   developed  the  “Official  Page”  title  because  at  one  time,  there  were  several  unofficial  pages   created  by  fans  that  would  take  on  a  mistaken  corporate  identity.         Community  Pages  –  Facebook  users  can  also  create  community  pages  to  support  a   particular  activity,  cause  or  ideal.    Community  pages  can  be  created  manually  be  Facebook   users,  but  others  are  created  as  an  aggregator  of  conversation  about  a  specific  topic.     Facebook  users  can  “Like”  these  pages  and  participate  in  discussion.         To  explain  the  difference  further,  “Sony  Playstation”  has  an  official  page.      Meanwhile,  there   is  a  community  page  for  “playing  Playstation”  in  which  different  games,  relevant  content   and  the  simple  act  of  “playing   Playstation”  are  discussed.    When   a  Facebook  user  likes  the  official   page,  page  updates  like  the  one  on   the  right  will  show  up  in  her  news   feed.    If  that  same  user  likes  the   community  page,  that  activity  will   appear  in  her  “likes  and  interests”   in  her  public  profile  (see  below).           8     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 9.   To  create  a  Facebook  page,  go  to  http://www.facebook.com/pages/create.php.           Customizing  Your  Page   After  choosing  which  kind  of  page  to  create,  you  can  begin  customizing  your  page  with  a   logo,  information,  photos,  video,  links  and  custom  tabs  developed  with  Facebook’s  own   coding  language.         Primary  Image/Logo   Facebook  defaults  to  a  question  mark  as  your  page’s  first  picture.    To  change  this,  simply   hover  your  mouse  over  the  question  mark  and  a  “Change  Picture”  link  will  appear  (1).     When  you  click  that  link,  you  will  be  given  the  option  to  upload  a  picture,  take  a  picture   with  a  webcam  if  available,  or  choose  a  picture  from  an  album  (2).      Select  the  option  that   works  best  for  your  page.         Page  Description  &  Info   Once  you  have  selected  and/or  uploaded  your  page  image  or  logo,  you  can  add  some   additional  information  about  your  page.    There  are  several  areas  to  do  so.    The  first  are  the   page  desicription  and  info  tab.    The  page  description  is  simply  a  short,  one-­‐line  note  about   9     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 10.   your  page  and  what  it  is  about.      The  info  table  allows  for  greater  detail  such  as  address,   telephone  number,  hours  of  operation,  website  link,  and  parking  instructions.    As  the  page   administrator  you  can  choose  to  fill  in  as  much  or  as  little  of  this  information  as  you  deem   necessary.           General  Settings   Other  general  page  settings  can  be   adjusted  on  the  Wall  tab.    Here  you  can   select  the  “Settings”  (1)  and  determine   how  posts  should  be  presented  on  your   page’s  main  Wall.    You  have  the  option   of  showing  just  posts  from  you,  or  posts   from  you  and  fans  of  the  page.         Select  the  large  plus  sign  to  the  right  of   all  the  tabs  (2)  on  your  page  to  include   more  available  tabs.    You  can  add  tabs   for  events,  photos,  video,  links,  notes,   discussion  or  custom  tabs  with   promotional  content.         Edit  Page   To  customize  your  page  further,  add  new  page  administrators,   designate  placement  of  custom  page  content  and  find  new  page   applications,  select  the  “Edit  Page”  option  under  your  page’s  picture.     This  page  will  serve  as  a  dashboard  for  you  and  other  page   administrators  where  you  can  access  detailed  settings,  page  insights   or  usage  statistics,  additional  Like  button  code  for  your  website  and   important  links  for  page  guidelines  and  helpful  instruction.   10     ©  2010  Teach  to  Fish  Digital,  LLC  
  • 11.   Promoting  Your  Page   Several  organizations  have  utilized  a  Facebook  page  to  provide  customer  service,  gain   valuable  audience  research  and  generate  a  positive  return  on  investment.    To  do  the  same,   your  page  must  have  a  loyal  following.    There  are  three  primary  ways  to  promote  a  page:   suggest  it  to  friends,  use  social  plugins  or  create  a  Facebook  advertising  campaign.       Suggest  to  Friends  –  Page  administrators  and  connections  alike   can  suggest  a  page  to  friends.    Simply  click  the  “Suggest  to   Friends”  link  below  the  company  or  product  logo.    A  window  will   appear  that  will  allow  you  to  select  the  friends  to  which  you   would  like  to  suggest  the  page.    Each  friend  selected  will  receive   a  message  encouraging  them  to  Like  the  page.     Social  Plugins  –  Facebook  has  developed  a  number  of  social   utilities  that  can  be  placed  on  websites  other  than  Facebook.com.     You  can  view  an  entire  list  of  available  social  buttons  from   Facebook  at  http://developers.facebook.com/plugins.  Like   buttons,  Like  boxes  and  recommendations  can  be  placed  on  your  site.    Each  of  these  plugins   is  personalized  to  the  individual  visitor.    When  people  click  on  or  interact  with  these   plugins,  they  automatically  update  their  own  status  and  their  friends  can  view  their  activity   from  Facebook.    The  Like  button  alone  can  be  positioned  next  to  a  product  for  sale  online,  a   news  article,  a  photo  gallery,  an  online  video,  etc.     Advertising  –  Facebook’s  primary  revenue  source  is   advertising.    Thousands  of  companies  pay  per  click  or  on  a   per  impression  basis  to  show  their  ads  to  a  targeted   audience.   • Ads  include  a  headline,  text  description,  image  and  a   web  link.    That  link  can  go  to  another  website  or  the   advertiser’s  Facebook  page.   • Advertisers  can  target  by  location,  demographics   (age,  gender,  language),  education  level,  workplaces,   and  specific  interests/likes.       • Advertisers  can  also  choose  to  target  those  who   already  like  their  Facebook  page,  those  who  do  not   and  those  who  are  friends  of  people  who  like  the   page.   • Ads  can  be  purchased  on  a  cost  per  click  or  CPM  basis.     Average  cost  per  click  varies  between  40¢  and  $3.00  depending  upon  the   competitive  nature  of  the  advertisement  and  target  audience.      Advertisers  can  set  a   daily  budget  to  control  click  costs.   • Facebook  provides  metrics  on  how  many  impressions,  clicks  and  actions  (new  likes)   each  ad  produces  in  a  campaign  as  well  as  related  costs.    Campaign  creative  (text   and  images)  can  be  edited  at  any  time  to  improve  performance.   11     ©  2010  Teach  to  Fish  Digital,  LLC