13. CUSTOMER RELATIONSHIP BUILDING METER READING REGULAR SAFETY INSPECTION CUSTOMER PURCHASE APPLIANCE INSTALL APPLIANCE REQUEST FOR SERVICE CARRY OUT SERVICE
14.
15. ONE-STOP-SHOP CUSTOMER SERVICE APPOINTMENT BOOKING WORK ORDER DISPATCH CAMPAIGN DESIGN AND EXECUTION TOWNGAS CUSTOMER ORDER COMPLETION PRODUCT AND CUSTOMER ANALYSIS JOB EXECUTION CUSTOMER SERVICE REQUEST APPOINTMENT AND JOB DISPATCH
16.
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18.
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20. TOWNGAS SALES AND MARKETING STRATEGY MARKRT SURVEY PRODUCT AND SERVICE REFINEMENT MARKET PRODUCT DATA MINING CRM LEAD AFTER- SALES SERVICE DATA ANALYSIS PROSPECT TELE MARKETING SALES INQUIRY CUSTOMER SERVICE HOTLINE TELE SALES AND ORDER TAKING
