The document outlines best practices for university and college libraries to enhance user satisfaction and academic potential. Some suggested practices include developing library brochures and information packs; conducting feedback surveys biannually; compiling and displaying student attendance statistics; providing communication of current awareness to users; offering information literacy programs at the beginning of term and periodically for specific groups; creating digital repositories for articles, publications, question papers, and courseware; displaying new arrivals and circulating lists to departments; having a suggestion box and timely responses; computerizing the library; including library information in college prospectuses; displaying newspaper clippings; offering career and employment services; providing internet access; and conducting user surveys periodically.