How can Viet Nam take advantage of these mature market requirements and replicate the success of these countries?
Vietnam’s outsourcing sector can benefit from the rising costs and growing problems among the Indian and Chinese business environment.
American firms looking to establish sourcing operations are starting to look towards Vietnam in light of trade tensions between the US and China.
Vietnam has tremendous potential to become an IT outsourcing hot spot.
This presentation will focus on understanding some of the opportunities, challenges and approach’s Viet Nam companies and entrepreneurs have to take to go after this huge and growing opportunity.
Outsourcing Business from USA - Is Viet Nam a sleeping tiger?
1. Outsourcing
Business
from
USA
Is
Viet
Nam
a
sleeping
9ger?
By
Shivaji
(Sam)
Sengupta
me@shivaji.info
www.shivaji.info
www.LinkedIn.com/in/shivaji
www.Twi@er.com/ShivajiSengupta
4. BPO
Maturity
Scale
Integrated
y
rit
u
at
ing
s
a
re
c
In
Ad Hoc
PO
B
M
✪
Defined
Linked
Functional and
Process strong
Functional strong,
Process strong but
with gaps
Functional strong,
Process boundaries
visible
Key:
Functional strong,
Process barely visible
- Process orientation
- Functional orientation