an overview of the way that we work with you to create sustainable change and growth

1. Overview of GCC Services

3. A specific project – “We just want a succession plan created.”; “We just want to improve our communications.”

4. A workshop,

5. pre-packaged Shirlaws workshop e.ga leadership programme, master class etc

7. Coaching Programme To clarify the question that is being asked about what needs to be done. And then providing a solution to the questions: I want to achieve Growth but I’m not sure how. Business used to be fun – now it’s hard work. Client benefits An initial Fact Find to identify key areas for growth/ development. A comprehensive Coaching Program that identifies the milestones and specific measures for both Cultural and Commercial success. Unlimited access to the Coach/member of the Coaching Team by telephone and e-mail. Frameworks and materials to help build your business. Networking opportunities with other Shirlaws’ clients. Follow-up support to integrate the learning into other areas of your business. Free participation at select workshops and regional events where you can meet other clients, network, and access our latest research and gain additional skills. Feelings of satisfaction and pride at realizing your Vision for your business and for your life. Duration Clients undertake coaching anywhere from 12–18 months through to 5 years+. Ongoing support is available, including participation at our other Workshops or Annual Client Conference.

8. Business Projects Project types – diverse range of support: Strategic direction Board – design and implementation of board process and business support Functionality – growth and turnaround operational structures design and implementation support Capacity – strategic model for managing resource, design and implementation support Sales strategy and skills – design and implementation support Marketing – strategic positioning and implementation support , design and implementation support Culture – design and implementation Communications training Customer service strategy and implementation Business structures – design Valuation / Vision – design and implementation support Client Benefits A fact find related to your specific project area. A comprehensive implementation program to implement your project. The support of an Implementation team (depending upon the size of the project/ business). Access to your Implementation team by telephone or e-mail during the life of the project. Provision of the Frameworks and materials related to your specific project. Solid measures for both Cultural and Commercial success of your project. Feelings of being re-energized about your business – problem solved! Duration Projects differ in size depending upon the measures for success and the size of the business; however, most clients complete their project within four to six months depending upon the scope of the project. Ongoing support is available, including participation at our other Workshops or Annual Client Conference.

9. Workshops Shirlaws GCC offer a variety of workshops that are open to clients and non-clients alike. To quickly gain training in a new skill or to gain ongoing Leadership support (depending upon the workshop chosen). Training workshops of varying duration, outside the office, in which to invest in you, your own skills, your own professional development. To support ongoing coaching. To refresh the skills of Alumni Clients. To network with other clients and acquire thought leadership on business issues (Leadership Program, primarily). Client benefits Rapidly gain new business skills in a specific area – these skills can immediately be put to work back in the office. Program materials related to the workshop. New business connections with other workshop participants. Feelings of confidence and satisfaction in learning immediately useable new skills. Duration This depends on the program. Most paid workshops are one or two days in length.

10. Interim Placements Shirlaws GCC offer to source interim placements with specific capabilities Fill a capability gap left by someone’s departure To provide clients with capability for which they currently have a need As a stepping stone to a permanent solution To experience a higher calibre of person before committing full time To support the increased capability of the company To help drive the company to the next level of success To manage the cost of hiring expensive full time resource in a more manageable way Client benefits To provide that capability quickly Only a short term commitment Interim placement can refine the specific role and support the recruitment of their full time replacement Duration This depends on the requirements of the ‘employing’ company. It is anticipated that ‘full time’ engagements will last for between 3 and 6 months. We also anticipate that where a company cannot justify a full time engagement, a specific number of days a month will form the basis of the engagement.