Shipra Batra has over 13 years of experience in human resources. She currently works as a Business cum Generalist HR Manager at Click Perfect, where she handles recruitment, training, employee engagement, and other HR functions. Previously, she worked at VFS Global Services for over 6 years as an Assistant Manager, where she managed HR operations across multiple locations in North India. She holds an MBA in Human Resources.

1. SHIPRA BATRA
(MBA, HUMAN RESOURCE)
E- mail: shipra_batra@yahoo.com /Shiprab.hr@gmail.com Mobile
no: 098118- 58232 Blog :: http://shipra-forhr.blogspot.com/
Objective
To get a fulfilling career which can make best use of my Potential Managerial Qualities .
Brief Overview
Astute & result oriented professional with 6 years + of experience
DOJ :: 15th March 09 to Till Date
Company :: Click Prefect
About the Company :: The company is into Digital Marketing .
Role :: Business cum Generalist HR Manager
Profile :: Actively handled whole setup for the company and helped them in establishing
the Business as Generalist Manager .
Doing employee engagement , recruitment , Training , DBMgt , Report generation ,
induction and orientation of the new staff and coordinating .
Detailed JD ::
Same as below except satellite visits .
DOJ :: 7th June2006 ---March 09 .
Company: VFS Global Services Pvt Ltd. [A Flagship of KUONI Travels]
About The Company: VFS is into the business of Outsourcing all administrative & Non
–judgmental tasks for its various Embassies & Consulates. Its core business is to help &

2. facilitate people process their Visas for countries like US, UK, Schengen, Canada,
Thailand, Dubai and many more. It has got its presence in more than 40 countries as of
Now and is expanding its Business by Leaps & Bounds.
Designation: Assistant Manager –North (Delhi, Chandigarh & Jallandhar)
Profile: Good Exposure handling the HR Generalist Profile.
Job Description:
Recruitment ::
 Handled Grassroot level , Middle level & Senior Level Recruitment for the region
standalone .
 Hired Mass recruitment numbers during season time along with the Business
Managers .
 Conducting Preliminary Rounds , Explaining the Job Description and taking the
process to closure by final selection of candidates .
 Managing numbers keeping the TAT to the minimum .
 Matching JD with the candidate to a “T “ .
 Joining And Exit Formalities for staff ( On roll) in North
 Back ground Verification Formalities and reference checks for the new staff .
 Completing IAF after the Interview process .
 Coordinating with vendors for the candidates
 Conducting Campus Placements with the Team
 Maintaining database & MIS of the selected candidates and the probable
candidates .
 Updating the new hires in the HRIS .
 Promoting the referral schemes while carrying out the Recruitment Drive to
motivate the staff .
 Selecting at the end :: ”Right Candidate for the Right Job! ” .
Induction & Orientation ::
 Induction & Orientation of New Joinees in North
 Giving Presentation about Company to the new hire
 Explaining the HR Related Policies to he new hire .
 Arranging and coordinating for the I Card, Access Card, Uniform , Access Card ,
Bank Account of the new joinee .
 Giving Induction Lunch to the new joinee
 Making arrangements for his smooth settling in the company.
 Making an INDUCTION SCHEDULE for the new hire.

3.  Joining Kit completion by the new hire.
 Regularly being in touch with new hire for any kind of needed by him .
Training Programs ::
 Organizing Breakfast Meetings (a Knowledge Sharing Platform) for all Managers
in North & East.
 Coordinating and Making Arrangements for QSS (Quality Service Skill)
Trainings
 Identifying and Analyzing the Training Needs of the staff (TNI) .
 Organizing various Training Programs in the region.
 Liasioning with In house and External Training vendors.
 Evaluating the Training feedback in the region.
 Making Participants list for the training program.
 Making Arrangements like hotel , stationary , Projector , food and other related
 Arrangements for conducting smooth Training Programs.
 Making smooth arrangements for the Trainer
 Conducting KIRKPATRIK’s feedback exercise with the Participants after the
Training.
Employment Engagement Activity ::
 Organizing various Employee Engagement activities Every Quarter for the
Northern Staff.
 Framing and finalizing Employee Engagement calendar for the staff .
 Arranging skip level meetings for the staff .
 Conducting E-Sat or Gallup surveys .
 Finalizing Employee Engagement Calendar for the region.
 Coordinating with Staff Welfare committee in North.
 Arranging CSR Activities in the region .
 Warm Welcoming the new joinee with the Joinee Lunch
 Employee Engagement Activity Identification .
 Arranging Birthday Cards , Birthday Bash and Celebrations for the staff .
 Organizing various Picnics and Get together activities for the staff .
 Organizing various Informal Meetings with the staff .
 Arranging staff accommodation in Company’s Guest House for an outstation
candidate .
 Arranging various sports activities to improve Employee Morale & involvement .
 Ensuring full participation of the employees in the activities organized for them .
 Grienvance Handling of the employees by regular meetings and open houses .

4. Hands On Experience working on HRIS Portal .
 Recording & Updating all Information in the database related to increments ,
CTC changes , level changes or any other personal details
 Generating Reports from HRIS
 Overall responsibility for data management for North India .
 Hands on Updation in the system regularly .
 Updating the Full & Final Settlement & Exit Interview for employees in the
system .
 Updating the Payroll input based on number of resignees in the region .
 Updating headcount numbers , Transfers , Promotions , change in Addresses(if
any) of the staff from time to time .
Coordination ::
 Coordinating with Outsourcing Vendors on a daily basis.
 Conducting and Facilitating Gallup Survey For whole of North Region
 Arranging & Facilitating Corporate Functions (e.g. centenary celebrations) in
North
 Coordinating and implementing various HR Roll-outs in the region from time to
time in coordination with Mumbai Head –Office.
 Coordinating with Statutory Bodies like of various Statutory Compliances –
ESIC, Gratuity & PF.
 Processing of the Reimbursement benefits for Employees on a monthly basis.
 Coordinating with various Units(17) across North on a Day-to-Day basis.
 Liasioning with the Support Depts. of the company
 Interacting with Line managers and staff on day to day basis.
 Conducting Open Houses for staff.
 Initiating and hosting HR Meetings.
 Making Official Trips to Satellite Units in Chandigarh & Jallander.
 Delivering various Presentations to the staff .
Other HR Chores ::
 Assisted in making HR policies ,Manuals and Employee Handbook
 Detailed Knowledge of On-Roll & Outsourced Work Processes .
 Collation of Attendance data along with Inputs of Entire staff for North .
 Maintaining HR MIS .
 Making and analyzing various Monthly& Weekly HR Reports.
 Studying Attrition figures on monthly, Quarterly and Yearly Basis.
 Driving the Exercise of Balanced Score Card in North .
 Conducting and Arranging various HR Meetings with the Managers .
 Maintaining good performance data for effective career Planning and Succesion
Planning in North .

5.  Conducting the Employee Satisfaction Survey for North Region (conducted once
a year ) .
Also Handled East India HR Functions @ VFS Global Services for a period of May 2007
till Oct 2008.
May 2005 –May 2006
IANT
Senior HR Executive cum Soft skills Trainer .
Job Description
 Handling Recruitments, Payroll, PF, Induction, Orientation, and Overall
placements of the Employees,
 Organized and actively Participated in Various Campus Placements of the
Company.
 Special Exposure into IT RECRUITMENTS as worked with IT Industry.
Recruitment and Selection
 Conducting the preliminary rounds of interview
 Conducted walk – in interview
 Salary Negotiation.
Joining Formalities
 Preparing and issuing offer letters.
 Facilitating in filling up personal dossier.
 Preparing and issuing appointment letters.
Induction & Exit
 Coordinating with HOD for the Induction Schedule.
 Collecting Feedbacks and preparing the Analysis.
 Maintaining HR database.
 Conducting Exit Interviews and Full and Final Settlement
Training and Development
 Conducted training programs for the employees.
 Identifying training needs.

6.  Creating training calendar.
 Imparted soft skills to the employees & students.
Alcatel Development India
Duration: 2 months
Worked as “HR Executive”
Nirvana Services Pvt Ltd ::
Worked as HR Associate for the period of May 2001 till June 2003 .
Academia
 MBA ( 71%) in Human Resource from B.V.D.U (Bharati Vidyapeeth’s IMED,
PUNE) 2005.
 B.com ( 55 % ) from Maitreyi college , Delhi University in 1999- 2001
 Higher Secondary (CBSE) – 82% from Oxford Sr. Sec. School in 1997 - 1998.
 Senior Secondary (CBSE) – 78 % from Oxford Sr. Sec. School in 1995-1996.
Computer Literacy
• DNIIT (Diploma in computers) from NIIT.
• DIPLOMA from NIS (National Institute of Sales).
• MCP in VB6.0 from MICROSOFT
• Delivered Efficiently Various ECPD Sessions at IANT.
Field Visit & Assignment
• Field visit to study the HR practice at Sun & Sand, Pune.
• Field visit to study labor law at labor comm. office in Pune.
Winter Project
Name of the organization : BSES LTD, DELHI
(A unit of RELIANCE Group)

7. Project Title : Training & Development
Duration of Project: : 1 Month
Project Description : Became acquainted with methods of training &
development
in the organization specializing in consumer grievance
Department & corporate
Communication department.
Summer Project
Name of the organization : HINDUSTAN TIMES MEDIA LTD, Delhi
Project Title : PERFORMANCE MANAGEMENT SYSTEM
Duration of Project : 6 weeks
Project Description : Carried out the Performance Review of the Employees at
HT Media Limited and also surveyed The PMS System of other Media Companies.
Co-curricular Activities
• Coordinator of ET (Economic Times) CLUB in the college.
• Hosted many functions in the college.
Strengths
• Positive Attitude
• High Energy Level
• Good coordination Skills
• Good at building Professional Relations
• Learning Attitude towards life
• Pleasing Personality
Traveling

8. Very comfortable in handling assignments which involves Travelling . Have travelled to
Mumbai , Kolkatta , Chandigarh , Jallandhar , Pune and Thailand
.
Hobbies/Interest
 Reading/Watching news & weekly magazines.
 Net surfing, Working out and Eating out.
 Music and Watching TV.
 Long Drives.
 Playing Badminton
 Exploring new restaurants in the city.
 Facebooking
 Blogging
Date of Birth: 6th January , 1981