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The News Release
in the Social Media Era
      Shel Holtz, ABC
  IABC World Conference
       June 9, 2009
Get this presentation
• PDF:
  http://www.holtz.com/iabc09
• Audio and Slideshare:
  http://www.forimmediaterelease.biz
Agenda
• Is the press release really dead?
• SEO and the news release
• The social media release
The most basic purpose of the machinery of
press releases is the identity authentication
that wire services provide. We can replace
that with something more open, less oligarchic,
and more 21st century. The rest of the junk
surrounding press releases is just that: junk.
Fake quotes (or even real ones, pulled from
context), a disembodied third person voice,
and a sensationalist, superlative-dripping
style: let's please drop the whole edifice,
fix the identity verification issue, and move on.
Press releases are nearly useless. They typically
       start with a tremendous amount of top-spin,
          they contain pat-on-the-back phrases and
        meaningless quotes. Often they will contain
        quotes from C-level executives praising their
     customer focus. They often contain praise from
     analysts, (who are almost always paid or have a
                 customer relationship.) And so on...
   Press releases are created by committees, edited
     by lawyers, and then sent out at great expense
  through Businesswire or PRnewswire to reach the
               digital and physical trash bins of tens
                          of thousands of journalists.
This madness has to end. It is wasted time and effort
         by hundreds of thousands of professionals.
Traditional press releases
•   Written for print
•   Distributed over wires
•   Mainly for compliance
•   Have they run their course?
Previously, the SEC held that corporate
websites could only be used as part of
the disclosure process, but with the new
guidance corporate websites or blogs can
now be the sole means of disclosure.
So why bother?
Mainstream media still matters
• Newspapers, TV news still highly credible
Online, press releases deliver
•   Increased visibility and credibility
•   Reach customers/consumers directly
•   Ready access to online content
•   Reach bloggers
•   Enhance thought leadership
                             -- SNCR/Vocus study:
                               ROI of Online Press Releases
Evaluating online press releases
Online press release tactics
Use new media to raise awareness
• Mayo Clinic News Blog
Use new media to raise awareness
• Mayo Clinic News Blog
• USDOL on Twitter
SEO and press releases
•   Descriptive headline containing key words
•   Link key words to relevant web pages
•   Incorporate multimedia
•   Avoid jargon
•   Focus on first 250 words and optimize
•   Add tracking links to unique pages
•   Test your press releases
And they work!
• Southwest Airlines had previously only
  optimized releases around corporate
  nickname “Southwest”. Upon optimizing for
  “Southwest Airlines”, and implementing
  tracking pages, they were able to account for
  approximately $2.5 million in ticket sales.
                           -- Online Marketing Blog
So what’s the Social Media Release?
• An ongoing effort
  – Started with Tom Foremski’s post
  – Todd Defren developed a template
  – Chris Heuer started a working group
    (through Social Media Club)
So what’s the Social Media Release?
• An IABC initiative
  – Sponsors the working group
  – Working group membership includes
     •   All major wire services
     •   Representatives from PR agencies
     •   Journalists
     •   Technical experts
  – IABC announced involvement with a Social Media
    Release!
So what’s the Social Media Release?
• A source of much controversy
Core ideas
• One stop shopping for info, resources,
  and digital assets related to news
  and announcements
• Simplify online reporting process
• Augments but does not replace a traditional
  release
• Published to the Web rather than distributed
  – Linked from traditional release, other locations
Social Media Releases
• Geared to online reporters
  – Journalists
  – Bloggers
  – Whatever
• Make it easy to tell your story
  – Cherry-pick content
Social Media Releases
• Should contain everything necessary to share
  and discover a story in a way that is
  complementary to your original intent
                                -- Brian Solis
Core Facts
Multimedia
Quotes
Research Aids
Contact Info
Boilerplates
Links to Sharing Sites
But wait! There’s more!
•   Tag clouds
•   RSS feeds
•   Comments
•   Downloadable documents
The hRelease Tag Structure
• Tags are machine-readable
• SMR uses XHTML schema hRelease
• Goal: Tags built into all SMR utilities
   – A consistent approach to finding and using
     content from social media releases
Examples of tags
•   Location
•   Contacts
•   Created and Expires
•   Dates
•   Places
•   Quotes
•   News-body
•   Quotes
•   Multimedia
How might it work?
• hRelease is for bloggers and the media
   – Identify and pull only what is needed.
• hRelease is for consumers
   – Modern tagging structure enables browser and
     desktop tool integration.
• hRelease is for release distributors
   – The release contains meta-data (information about
     itself) – (Example: geocode for applicable regions)
   – Import and transfer release data based on a common
     format.
hRelease is for bloggers and the media
New tools help authors find exactly what they need.
The release “parts” have been predefined.
hRelease is for consumers




• The code behind the release identifies actionable items.
     •Schedule an event.
     •Call a contact.
•The consumer’s computer reads the release code and picks the right tool (Google,
Outlook, Lotus Notes, etc.).
hRelease is for release distributors


A release can be reformatted to
meet the needs of specific
distribution points using templates.

The same release – multiple views in
a single mouseclick.
Who’s issuing SMRs?
•   Ford Motor Company
•   Symantec
•   Electrolux
•   Coca-Cola
•   WebEx
•   Nutrisystem
•   Cisco Systems
From Scratch?
Questions?
• Shel Holtz, ABC
  Phone:        415.367.3820
  Email:        shel@holtz.com
  Web:          www.holtz.com
  Blog:         blog.holtz.com
  Podcast:      www.forimmediaterelease.biz
  Skype:        shelholtz
  Twitter:      www.twitter.com/shel
  FriendFeed:   shelholtz
  2nd Life:     Shel Witte
                                 Copyright applies to this document – some rights reserved.
                                           This work is licensed under a Creative Commons
                                         Attribution-non commercial-share alike 3.0 license
                                        http://creativecommons.org/licenses/by-nc-sa/3.0

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The News Release in the Social Media Era

  • 1. The News Release in the Social Media Era Shel Holtz, ABC IABC World Conference June 9, 2009
  • 2. Get this presentation • PDF: http://www.holtz.com/iabc09 • Audio and Slideshare: http://www.forimmediaterelease.biz
  • 3. Agenda • Is the press release really dead? • SEO and the news release • The social media release
  • 4. The most basic purpose of the machinery of press releases is the identity authentication that wire services provide. We can replace that with something more open, less oligarchic, and more 21st century. The rest of the junk surrounding press releases is just that: junk. Fake quotes (or even real ones, pulled from context), a disembodied third person voice, and a sensationalist, superlative-dripping style: let's please drop the whole edifice, fix the identity verification issue, and move on.
  • 5.
  • 6. Press releases are nearly useless. They typically start with a tremendous amount of top-spin, they contain pat-on-the-back phrases and meaningless quotes. Often they will contain quotes from C-level executives praising their customer focus. They often contain praise from analysts, (who are almost always paid or have a customer relationship.) And so on... Press releases are created by committees, edited by lawyers, and then sent out at great expense through Businesswire or PRnewswire to reach the digital and physical trash bins of tens of thousands of journalists. This madness has to end. It is wasted time and effort by hundreds of thousands of professionals.
  • 7. Traditional press releases • Written for print • Distributed over wires • Mainly for compliance • Have they run their course?
  • 8. Previously, the SEC held that corporate websites could only be used as part of the disclosure process, but with the new guidance corporate websites or blogs can now be the sole means of disclosure.
  • 10. Mainstream media still matters • Newspapers, TV news still highly credible
  • 11. Online, press releases deliver • Increased visibility and credibility • Reach customers/consumers directly • Ready access to online content • Reach bloggers • Enhance thought leadership -- SNCR/Vocus study: ROI of Online Press Releases
  • 14. Use new media to raise awareness • Mayo Clinic News Blog
  • 15.
  • 16. Use new media to raise awareness • Mayo Clinic News Blog • USDOL on Twitter
  • 17.
  • 18.
  • 19. SEO and press releases • Descriptive headline containing key words • Link key words to relevant web pages • Incorporate multimedia • Avoid jargon • Focus on first 250 words and optimize • Add tracking links to unique pages • Test your press releases
  • 20.
  • 21.
  • 22. And they work! • Southwest Airlines had previously only optimized releases around corporate nickname “Southwest”. Upon optimizing for “Southwest Airlines”, and implementing tracking pages, they were able to account for approximately $2.5 million in ticket sales. -- Online Marketing Blog
  • 23.
  • 24. So what’s the Social Media Release? • An ongoing effort – Started with Tom Foremski’s post – Todd Defren developed a template – Chris Heuer started a working group (through Social Media Club)
  • 25. So what’s the Social Media Release? • An IABC initiative – Sponsors the working group – Working group membership includes • All major wire services • Representatives from PR agencies • Journalists • Technical experts – IABC announced involvement with a Social Media Release!
  • 26. So what’s the Social Media Release? • A source of much controversy
  • 27. Core ideas • One stop shopping for info, resources, and digital assets related to news and announcements • Simplify online reporting process • Augments but does not replace a traditional release • Published to the Web rather than distributed – Linked from traditional release, other locations
  • 28. Social Media Releases • Geared to online reporters – Journalists – Bloggers – Whatever • Make it easy to tell your story – Cherry-pick content
  • 29. Social Media Releases • Should contain everything necessary to share and discover a story in a way that is complementary to your original intent -- Brian Solis
  • 32.
  • 33.
  • 36.
  • 40. But wait! There’s more! • Tag clouds • RSS feeds • Comments • Downloadable documents
  • 41. The hRelease Tag Structure • Tags are machine-readable • SMR uses XHTML schema hRelease • Goal: Tags built into all SMR utilities – A consistent approach to finding and using content from social media releases
  • 42. Examples of tags • Location • Contacts • Created and Expires • Dates • Places • Quotes • News-body • Quotes • Multimedia
  • 43. How might it work? • hRelease is for bloggers and the media – Identify and pull only what is needed. • hRelease is for consumers – Modern tagging structure enables browser and desktop tool integration. • hRelease is for release distributors – The release contains meta-data (information about itself) – (Example: geocode for applicable regions) – Import and transfer release data based on a common format.
  • 44. hRelease is for bloggers and the media New tools help authors find exactly what they need. The release “parts” have been predefined.
  • 45. hRelease is for consumers • The code behind the release identifies actionable items. •Schedule an event. •Call a contact. •The consumer’s computer reads the release code and picks the right tool (Google, Outlook, Lotus Notes, etc.).
  • 46. hRelease is for release distributors A release can be reformatted to meet the needs of specific distribution points using templates. The same release – multiple views in a single mouseclick.
  • 47. Who’s issuing SMRs? • Ford Motor Company • Symantec • Electrolux • Coca-Cola • WebEx • Nutrisystem • Cisco Systems
  • 48.
  • 49.
  • 50.
  • 52. Questions? • Shel Holtz, ABC Phone: 415.367.3820 Email: shel@holtz.com Web: www.holtz.com Blog: blog.holtz.com Podcast: www.forimmediaterelease.biz Skype: shelholtz Twitter: www.twitter.com/shel FriendFeed: shelholtz 2nd Life: Shel Witte Copyright applies to this document – some rights reserved. This work is licensed under a Creative Commons Attribution-non commercial-share alike 3.0 license http://creativecommons.org/licenses/by-nc-sa/3.0