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Retaining and Cultivating Leadership in
                         Diverse Talent
Juris Doctorate
Case Western Reserve University
(Cleveland, OH)



Bachelor of Arts
Hampton University
(Hampton, VA)


Diversity Coordinator
Cleveland Metropolitan Bar Association



Recruiter
Case Western Reserve University School of Law
Moving Beyond The Workshops
Groups are ready to
                               be viewed as an asset.

   Organizational
                                                             Diversity is prepared
structures will adapt
                                                             to impact corporate
    to maximize
                                                                objectives and
   diversity's asset
                                                                  priorities
       impact

                                                               Diversity groups are
 Diversity will
                                                                    capable of
 demonstrate
                                                                 leveraging their
  tactical and
                                                                   strength and
strategic value.
                                                                     influence


      Executives will invest
                                                         Diversity will be
           in diversity,
                                                        measured by asset-
      commensurate with
                                                        oriented criterion
          contribution
2. Creating a    1.Creating a
   culture of       culture of
 leadership on    transparency
   every level


           3. Creating a
             culture of
             constant
             evolution




Talent Retention Through
    Corporate Loyalty
WEBSITE   TWITTER   FACEBOOK   LINKEDIN




          ”
 USING YOUR WEBSITE         USING FACEBOOK TO
 TO ACTIVELY RECRUIT          ATTRACT CANDIDATES
    News Blog                 Facebook

    Employee Profiles         Marketplace (FREE)
    Job Search Engines        Facebook Ads

    Online Town Halls         (Targeted)

    Twitter/LinkedIn          Facebook   Pages
     Integration               (Potential Recruits)
Fostering Retention from an HR
          Prospective

                 Non-Traditional
                Benefit Structures




 Emphasizing             HR is the foundation
  Culturally
   Literate
                        that supports a diverse
Communication             workforce through,
                        cultural understanding
                          in communication,
                         benefit programs that
                           promote work-life
                              balance, and
                        performance structures
                       that provide clear insight
                            into leadership.
FOSTERING RETENTION FROM AN
                         HR PROSPECTIVE




                                             Team Building
                                                                       Communication
                                         (flexibility, problem
                                                                       Training (verbal/
                                            solving, talent               nonverbal)
                                             recognition)



  Staff Training that Focuses on
    Intercultural Competence
The more knowledge that exists about                   Sensitivity Training
    diverse groups, the more likely is            (generational gaps, situational
     an increased sensitivity for the                       sensitivity)
   individualities and particularities
            of the work force
• Standardized tests seem to predict

Tests ≠          performance on traditional academic
                 tasks better than they predict
                 performance on everyday, real-world

Success          tasks or on unusual, multifaceted
                 problems that are likely to arise in the
                 business world



               • Intelligence does play an important
 GPA≠            role in school achievement, but many
                 other factors—motivation, quality of

Success          instruction, resources, support, peer
                 group expectations—are also involved.




Scores ≠       • Standardized scores do a reasonable
                 job of predicting achievement for a
                 short period— the following year or
                 two. They are less useful in predicting
Success          achievement over the long run,




      J.E. Ormrod, IQ and School Achievement, Educational Psychology: Developing Learners, (2007)
Female Employees
            ≠
 Work/Life Balance Issues
The labor-market participation
 rate for women 25 to 44 years of
  age - the average child bearing
  years - rose from less than 20%
 to more than 75% between 1900
              and 1999
                
      Women today are leaving the corporate sector in vast numbers-twice the
       rate of men. They are not leaving to tend to their families but rather to
       seek positions that are more satisfying and rewarding or start up their
        own business. According to a study released last year by the National
     Foundation for Women Business Owners, women own approximately 7.7
                    million firms; an increase of 43% since 1990.
      Women are forming new businesses at double the rate of men. In turn,
     big companies are losing valuable players. This loss is becoming more and
      more costly to organizations that have invested time and money in their
      employees. It would serve both organizations and women to reexamine
     the obstacles that prevent females from advancing and from being valued
                                  in the workplace Mauricio Velasquez
                                                    , Shattering the Glass Ceiling: A Strategy for Survival
Generation
 Values drive behavior, often                       Born:                  Age Now:
 in ways that we don’t even                         Boomers 1940–60           52–72
           notice.                                  Generation X 1960–80       32–52
                                                    Generation Y 1980–2000       <32
   When people are working
side-by-side and have largely
different values, conflicts tend
      to erupt, hampering
  productivity and morale in
      workplace settings.
                                                                • Health and wellness
 Add to that the observation                        Baby        • Personal growth

     that our workplace is                        Boomers       • Work

dominated by two generations
                                                                •   Balance
  (Boomers and Generation                        Generation X   •   Techno-literacy
X)— one of whom tends to be                                     •   Informality
   supervising the other—                                       •   Thinking Globally

generationally based conflicts                                  •   Civic duty
                                                 Generation Y   •   Achievement
 are going to attract attention
                                                                •   Sociability
   Jamie Notter, Generational Diversity In the                  •   Diversity
   Workplace (2002)
Open Doors that Are Really
          Open
   Establishing Mechanisms to
    Handle Conflict
       A diverse organization is more
        likely to face internal conflicts
        between the employees or between
        employees and management.
        Therefore, an effective conflict
        management system should be
        evolved between the HR
        department and senior
        management for swift
        and efficient resolution of such
        conflicts.
   Quality Evaluations
       employees of color are often given
        vague performance evaluations that
        give no indication of what they
        need to work on. Next thing they
        know, they've been passed over for a
        promotion for no apparent reason
   Having an Inclusive Promotion
    Strategy
       Support continuing education and
        be sure that promotion
        opportunities are transparent and       •George Thompson, Strategies for Recruiting a Diverse Staff,
        open to diverse applicants.             Diversity Council.org
        Demonstrate that diversity is           •Vikas Vij , 10 Ways for Managing Diverse Employeees,
        welcome in all levels of the business   BrightHub.com
        or organization.
                                                •Carmen Van Kerckhove , After Decades, Little Progress, Crains
                                                Business NY June 2008
When mentors build
                              trusting, open relationships
                              with minority protégés,
                              companies gain an important
                              window on leadership talent
                              that is often hidden from
                              view. Mentors can actively
                              engage their protégés in
                              discussions about their
Executive Level Opportunity   outside roles and work with
                              them to apply and enhance
                              those skills in their everyday
                              jobs.
Enhancement of Skills and
        Roles                 Leadership in Your Midst: Tapping the Hidden
                              Strengths of Minority Executives,"
                              Harvard Business Review, Vol. 83, No. 11, November
                              2005



Active Mentorship Programs
             "
Allowing employees to set aside time for
 A large number of minority                                                        volunteer activities—even a few hours a
                                                                                     month—would send a message that
professionals do not feel that                                                      employers recognize and value social
        their roles and                                                            outreach and community involvement.
 responsibilities outside the
workplace are recognized or
     understood by their
          employers.                                                               Companies could even take an active role
                                                                                   in helping young minority professionals
  Minority women in larger                                                          access nonprofit boards, thereby giving
                                                                                     them an early opportunity to develop
   companies (56 percent),                                                          leadership skills they can bring back to
  young women of color (50                                                                     their workplaces
 percent), and Asian women
  (49 percent) are the most
 likely to feel that their lives
    are "invisible" to their                                                        An overwhelming majority of our survey
          employers.                                                               participants would welcome training from
                                                                                       their companies in fundraising for
                                                                                               volunteer activities.


"Leadership in Your Midst: Tapping the Hidden Strengths of Minority Executives,"
Harvard Business Review, Vol. 83, No. 11, November 2005
Unilever introduced its
                                                                                   Getting into the Skin program
                                                                                   as a key part of the company's
                                                                                      leadership development
                                                                                     asking selected groups of
                                                                                   current and future leaders to
                                                                                   spend time abroad in service
                                                                                              projects .

                        Company initiatives that
                         "widen the tent," such as
                        employee benefits that go                                       Time Warner extended its
                                                                                       employee assistance program
   Employers           beyond the nuclear family.                                      (which includes, for example,
    should              Nearly three-quarters (74                                       access to child care referral
                      percent) want help paying for         Support                 services and company scholarship
recognize and
                        health insurance for up to       diverse social              programs) to other reliant family
     value                two members of their                                        members (perhaps an aunt or
                                                         organizations
  community           extended families. Many (72                                     uncle) "In the last five months,
 involvement           percent) want a few days of                                 there's been a 200 percent increase
                                                                                                 in uptake
                      annual leave for the purpose
                        of elder care or extended-
                               family care.

                                                                                   Pitney Bowes has continued to
                                                                                     support Delta Sigma Theta
                                                                                        (an African-American
                                                                                    Sorority) in many ways, from
                                                                                    purchasing advertising space
                                                                                       in fundraising souvenir
                                                                                         journals to matching
                                                                                        charitable donations.
"Leadership in Your Midst: Tapping the Hidden Strengths of Minority Executives,"
Harvard Business Review, Vol. 83, No. 11, November 2005
• DIVERSITY IS AN ASSET WITH MONETARY AND STRATEGIC VALUE
             • EACH ORGANIZATION MUST DO AN INTERNAL EVALUATION TO
               DETERMINE WHAT THEIR DIVERSE NEEDS ARE
FOUNDATION




              • EFFECTIVE USE OF SOCIAL MEDIA CAN INCREASE THE SIZE AND QUALITY
                OF CANDIDATE POOLS EXPONENTIALLY WITH LITTLE BUDGET IMPACT
  GETTING     • CULTURE AND MESSAGE BRANDING ONLINE WILL CREATE COMPANY
THE RIGHT FIT   TRANSPARENCY AND ATTRACT CANDIDATES TO YOUR ORGANIZATION



             • DON’T MISS OUT ON GREAT CANDIDATES BY FOCUSING ON SCORES AND
               GPA LOOK FOR A TOTAL PACKAGE
DEBUNKING    • ADDRESS NONTRADITIONAL FORMS OF DIVERSITY WITH A FOCUS ON
  MYTHS        COMMUNICATION THROUGH CULTURAL LITERACY



             • ENCOURAGE COMMUNITY LEADERSHIP AND SOCIAL INVOLVEMENT
             • FOSTER MENTORSHIPS TO ENHANCE SKILLS AND UNCOVER POTENTIAL
 ENSURING
               LEADERS
  SUCCESS
EMAIL:
SLAWSON@ADVOCATELAWGROUP.CO

LINKEDIN:
SHERONDA “SHAY” LAWSON ESQ

TWITTER:
@SHAYMLAWSON

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The Next Step 2.0

  • 1. Retaining and Cultivating Leadership in Diverse Talent
  • 2. Juris Doctorate Case Western Reserve University (Cleveland, OH) Bachelor of Arts Hampton University (Hampton, VA) Diversity Coordinator Cleveland Metropolitan Bar Association Recruiter Case Western Reserve University School of Law
  • 3. Moving Beyond The Workshops
  • 4. Groups are ready to be viewed as an asset. Organizational Diversity is prepared structures will adapt to impact corporate to maximize objectives and diversity's asset priorities impact Diversity groups are Diversity will capable of demonstrate leveraging their tactical and strength and strategic value. influence Executives will invest Diversity will be in diversity, measured by asset- commensurate with oriented criterion contribution
  • 5. 2. Creating a 1.Creating a culture of culture of leadership on transparency every level 3. Creating a culture of constant evolution Talent Retention Through Corporate Loyalty
  • 6. WEBSITE TWITTER FACEBOOK LINKEDIN ”
  • 7.  USING YOUR WEBSITE  USING FACEBOOK TO TO ACTIVELY RECRUIT ATTRACT CANDIDATES  News Blog  Facebook  Employee Profiles Marketplace (FREE)  Job Search Engines  Facebook Ads  Online Town Halls (Targeted)  Twitter/LinkedIn  Facebook Pages Integration (Potential Recruits)
  • 8. Fostering Retention from an HR Prospective Non-Traditional Benefit Structures Emphasizing HR is the foundation Culturally Literate that supports a diverse Communication workforce through, cultural understanding in communication, benefit programs that promote work-life balance, and performance structures that provide clear insight into leadership.
  • 9. FOSTERING RETENTION FROM AN HR PROSPECTIVE Team Building Communication (flexibility, problem Training (verbal/ solving, talent nonverbal) recognition) Staff Training that Focuses on Intercultural Competence The more knowledge that exists about Sensitivity Training diverse groups, the more likely is (generational gaps, situational an increased sensitivity for the sensitivity) individualities and particularities of the work force
  • 10. • Standardized tests seem to predict Tests ≠ performance on traditional academic tasks better than they predict performance on everyday, real-world Success tasks or on unusual, multifaceted problems that are likely to arise in the business world • Intelligence does play an important GPA≠ role in school achievement, but many other factors—motivation, quality of Success instruction, resources, support, peer group expectations—are also involved. Scores ≠ • Standardized scores do a reasonable job of predicting achievement for a short period— the following year or two. They are less useful in predicting Success achievement over the long run, J.E. Ormrod, IQ and School Achievement, Educational Psychology: Developing Learners, (2007)
  • 11. Female Employees ≠ Work/Life Balance Issues The labor-market participation rate for women 25 to 44 years of age - the average child bearing years - rose from less than 20% to more than 75% between 1900 and 1999  Women today are leaving the corporate sector in vast numbers-twice the rate of men. They are not leaving to tend to their families but rather to seek positions that are more satisfying and rewarding or start up their own business. According to a study released last year by the National Foundation for Women Business Owners, women own approximately 7.7 million firms; an increase of 43% since 1990. Women are forming new businesses at double the rate of men. In turn, big companies are losing valuable players. This loss is becoming more and more costly to organizations that have invested time and money in their employees. It would serve both organizations and women to reexamine the obstacles that prevent females from advancing and from being valued in the workplace Mauricio Velasquez , Shattering the Glass Ceiling: A Strategy for Survival
  • 12. Generation Values drive behavior, often Born: Age Now: in ways that we don’t even Boomers 1940–60 52–72 notice. Generation X 1960–80 32–52 Generation Y 1980–2000 <32 When people are working side-by-side and have largely different values, conflicts tend to erupt, hampering productivity and morale in workplace settings. • Health and wellness Add to that the observation Baby • Personal growth that our workplace is Boomers • Work dominated by two generations • Balance (Boomers and Generation Generation X • Techno-literacy X)— one of whom tends to be • Informality supervising the other— • Thinking Globally generationally based conflicts • Civic duty Generation Y • Achievement are going to attract attention • Sociability Jamie Notter, Generational Diversity In the • Diversity Workplace (2002)
  • 13. Open Doors that Are Really Open  Establishing Mechanisms to Handle Conflict  A diverse organization is more likely to face internal conflicts between the employees or between employees and management. Therefore, an effective conflict management system should be evolved between the HR department and senior management for swift and efficient resolution of such conflicts.  Quality Evaluations  employees of color are often given vague performance evaluations that give no indication of what they need to work on. Next thing they know, they've been passed over for a promotion for no apparent reason  Having an Inclusive Promotion Strategy  Support continuing education and be sure that promotion opportunities are transparent and •George Thompson, Strategies for Recruiting a Diverse Staff, open to diverse applicants. Diversity Council.org Demonstrate that diversity is •Vikas Vij , 10 Ways for Managing Diverse Employeees, welcome in all levels of the business BrightHub.com or organization. •Carmen Van Kerckhove , After Decades, Little Progress, Crains Business NY June 2008
  • 14. When mentors build trusting, open relationships with minority protégés, companies gain an important window on leadership talent that is often hidden from view. Mentors can actively engage their protégés in discussions about their Executive Level Opportunity outside roles and work with them to apply and enhance those skills in their everyday jobs. Enhancement of Skills and Roles Leadership in Your Midst: Tapping the Hidden Strengths of Minority Executives," Harvard Business Review, Vol. 83, No. 11, November 2005 Active Mentorship Programs "
  • 15. Allowing employees to set aside time for A large number of minority volunteer activities—even a few hours a month—would send a message that professionals do not feel that employers recognize and value social their roles and outreach and community involvement. responsibilities outside the workplace are recognized or understood by their employers. Companies could even take an active role in helping young minority professionals Minority women in larger access nonprofit boards, thereby giving them an early opportunity to develop companies (56 percent), leadership skills they can bring back to young women of color (50 their workplaces percent), and Asian women (49 percent) are the most likely to feel that their lives are "invisible" to their An overwhelming majority of our survey employers. participants would welcome training from their companies in fundraising for volunteer activities. "Leadership in Your Midst: Tapping the Hidden Strengths of Minority Executives," Harvard Business Review, Vol. 83, No. 11, November 2005
  • 16. Unilever introduced its Getting into the Skin program as a key part of the company's leadership development asking selected groups of current and future leaders to spend time abroad in service projects . Company initiatives that "widen the tent," such as employee benefits that go Time Warner extended its employee assistance program Employers beyond the nuclear family. (which includes, for example, should Nearly three-quarters (74 access to child care referral percent) want help paying for Support services and company scholarship recognize and health insurance for up to diverse social programs) to other reliant family value two members of their members (perhaps an aunt or organizations community extended families. Many (72 uncle) "In the last five months, involvement percent) want a few days of there's been a 200 percent increase in uptake annual leave for the purpose of elder care or extended- family care. Pitney Bowes has continued to support Delta Sigma Theta (an African-American Sorority) in many ways, from purchasing advertising space in fundraising souvenir journals to matching charitable donations. "Leadership in Your Midst: Tapping the Hidden Strengths of Minority Executives," Harvard Business Review, Vol. 83, No. 11, November 2005
  • 17. • DIVERSITY IS AN ASSET WITH MONETARY AND STRATEGIC VALUE • EACH ORGANIZATION MUST DO AN INTERNAL EVALUATION TO DETERMINE WHAT THEIR DIVERSE NEEDS ARE FOUNDATION • EFFECTIVE USE OF SOCIAL MEDIA CAN INCREASE THE SIZE AND QUALITY OF CANDIDATE POOLS EXPONENTIALLY WITH LITTLE BUDGET IMPACT GETTING • CULTURE AND MESSAGE BRANDING ONLINE WILL CREATE COMPANY THE RIGHT FIT TRANSPARENCY AND ATTRACT CANDIDATES TO YOUR ORGANIZATION • DON’T MISS OUT ON GREAT CANDIDATES BY FOCUSING ON SCORES AND GPA LOOK FOR A TOTAL PACKAGE DEBUNKING • ADDRESS NONTRADITIONAL FORMS OF DIVERSITY WITH A FOCUS ON MYTHS COMMUNICATION THROUGH CULTURAL LITERACY • ENCOURAGE COMMUNITY LEADERSHIP AND SOCIAL INVOLVEMENT • FOSTER MENTORSHIPS TO ENHANCE SKILLS AND UNCOVER POTENTIAL ENSURING LEADERS SUCCESS