Cutting Cost with BizTalk Server

Microsoft BizTalk Server:
Spotlight on Cost Savings

Name: Sudhir Hasbe
Title: Sr. Product Manager
Microsoft Corporation

Agenda
• Challenges Facing Businesses
• What Is BizTalk Server?
• How to Cut Costs with BizTalk Server
− Maximize Long-Term ROI
− Drive Business Efficiency
− Extract More Value from Investments
− Boost Business Agility

Challenges Facing Businesses
• Maximize value
from existing
investments
• New investments
must bring tangible
returns and save
money

… in short, do more
with less

BizTalk Server Overview
Integrate Connect Analyze
• The Glue that binds • The Bridge that connects •The pair of Binoculars that
your systems together. provide visibility into your
you and your business
partners. business.

Cutting costs with BizTalk
1. Drive Business Efficiency B2B
Integrations

2. Increase Productivity of IT
Organization Business Business
Activity Rules
Monitoring Engine
Reliable
Messaging/
3. Extract Value from Existing IT Orchestration

Investments
Line of RFID &
Lowest Total Cost of Business Sensor
Connectivity Platform

Ownership(TCO)

Enterprise Statistics for BizTalk Server
8,500 global customers – 83% of Global 2000 customers

90% of Global 100 customers are running Microsoft® BizTalk® Server

23 of the 27 EU member governments use BizTalk Server to provide government services

6 of the 8 largest U.S. pharmaceutical companies use BizTalk Server

4 of the 5 largest U.S. electronics parts manufacturers use BizTalk Server

9 of the 10 largest U.S. telecommunications companies use BizTalk Server

9 of the 10 largest U.S. aerospace and defense companies run BizTalk Server

5 of the 8 largest U.S. chemical companies run BizTalk Server

4 of the 5 largest U.S. railroads run BizTalk Server

9 of the 10 largest insurance companies in the world run BizTalk Server

Cut Costs with BizTalk Server
Maximize Long-Term ROI

• Lowest cost in industry – Upfront cost is
often less than annual maintenance cost for
competition
• Continual innovation – Releases every
two years delivers value for Software
Assurance customers
• Breadth of functionality – Single package
includes B2B, RFID, EDI, BAM, industry
accelerators, and adapters

Innovate every 2 – 3 years V6
BizTalk
Server
V5
2009
BizTalk
V4
Server
BizTalk
V3
• ESB(2.0)
2006 R2
Server
BizTalk
V2 • BPM
2006
V1 Server
BizTalk • Extend
• SOA/ESB
Microsoft® 2004
Server • SOA/ESB B2B
BizTalk® • BPM
2002
• Adapters • BAM+
Server • Extend
• BPM
2000 in Box • ALM
B2B
• Partner
• EAI • Host Support
(+EDI/AS2)
Adapters
(partner Integration • RFID
• XML • RFID
adapters)
Mobile and
• B2B • Vertical Standard
B2B Pack
• New
Adapters
• Update
7,000 8,000
4,000
2,000
500
Customers Customers Swift
Customers Customers Customers

Adapter Supported Versions Adapter Supported Versions
SAP R/3 4.x, R/3 6.20 (Enterprise), and SAP ECC WebSphere MQ (Client 5.3 with Fix Pack 10 or higher and 6.0 with
SAP
6.0 Based) Fix Pack 1.1 or higher
PeopleTools Versions 8.17.02, 8.43, 8.45, 8.46, 5.3 with Fix Pack 10 or higher and 6.0 with
PeopleSoft Enterprise WebSphere MQ
8.47, 8.48, and 9.0 Fix Pack 1 or higher
JD Edwards PeopleTools Versions 8.17.02, 8.43, 8.45, 8.46,
MSMQ 2.0 and 3.0
OneWorld XE 8.47, 8.48, and 9.0
JD Edwards 8.10, and 8.11, and 8.12 with Tools Release 8.93,
FILE Not applicable
EnterpriseOne 8.94, 8.95 and 8.96

ODBC Adapter for 8.10, and 8.11, and 8.12 with Tools Release 8.93, FTP Not applicable
Oracle Database 8.94, 8.95 and 8.96
HTTP Not applicable
Siebel eBusiness
Oracle 8i (8.1.6.0), 9i (9.2.0.1), or 10g
Applications
POP3 Not applicable
TIBCO Rendezvous 7.0, 7.5.*, 7.7.*, and 7.8.*
SMTP Not applicable
TIBCO Enterprise
7.3, 7.5.4, 8.1.1
Message Service
SOAP Not applicable
PeopleSoft Enterprise 4.3, 4.4.3, 5.0
SQL Not applicable
IBM CICS TS for VSE/ESA V2R3
IBM CICS TS for z/OS V2.2, V2.3, V3.1
Windows® Communication
Host Applications
Microsoft .NET Framework 3.5
IBM IMS V8.1 with IMS Connect 2.1, 2.2
Foundation (WCF)
IBM OS/400 V5R2, OS/400 V5R3, i5/OS V5R4
Windows SharePoint®
Windows SharePoint Services 3.0
IBM DB2 V7 and V8 for z/OS
Services
IBM DB2
IBM DB2 UDB for Windows, Linux, AIX, Solaris
V7.2, V8.2, V9
IBM DFM V1R4, V1R5, V1R6, V1R7
Host Files


―To automate this process from scratch ―We were able to deliver a lot of
functionality very quickly. There’s no way
would have cost us millions. In other
words, without BizTalk Server, we would not we could have accomplished so much in
have been able to achieve this such a short period of time—and at such
solution, because the costs would have been low development costs—with any other
application platform. ―
too prohibitive.‖

~ Ralph Osburn, Technology Manager, A-dec ~ David Stefanich, CIO, Accuride

Drive Business Efficiency

• Automate business
processes and
eliminate manual
processes
• Take advantage of
RFID technology for
real-time visibility
• Measure process
efficiency with BAM

Manufacturing, Hospitality,
Financial Public/
Horizontal Distribution, an Airlines, and
Services Healthcare
d Retail Oil and Gas

Improvements in
Payments
Extended supply
Citizen service
customer loyalty
Supply-chain processing
chain
and e-forms
programs
execution (SWIFT B2B
integration)
Audit and controls Reduced labor
costs in resorts Reduced in errors
with self-service in healthcare
Insurance value
Plant operations service delivery
chain
Employee self-
service Consolidation of
payment
Electronic health
processing
records and
IT provisioning
Branch connected health
Multichannel retail
integration
Reduced lost
baggage
Sales analytics Health
information
networks and
Store systems Improvements in
Channel renewal clinical
and point of sale maintenance and
Customer service governance
repair of assets


―In the past, our sales and service ―We would need as many as 20 additional
representatives were encumbered by employees to complete the same amount
customer support issues and inquiries. They of work that this one automated system is
were spending a significant amount of time performing.‖
reconciling customer, benefits, and
accounting information from various systems. ~ Chris Etzel, Manufacturing Engineer, A-
This reconciliation is now handled by Simply dec
Unum, enabling our sales representatives to
focus on sales, and our service
representatives to focus on customer
service.‖

~ Mike Mason, Director of Enterprise
Architecture, Unum

Extract More Value from Investments
• Avoid rip-and-replace
situations by
connecting to legacy
systems
• Safely eliminate high-
cost B2B/EDI
infrastructure
• Use virtualization to
reduce the cost of
infrastructure

Extract More Value from Investments
―BizTalk Server R2 fits into important IT
―Microsoft tools and techniques also help us
architectural principles, particularly reusing
to integrate with non-Microsoft
existing technology while reducing the
technologies, so we can use the software that
complexity of systems. It helps the IT department
best aligns with our business strategy.‖
deliver solutions cheaper and faster and get
more reuse out of our older systems. BizTalk
~ Jeremy Lock, Head of IT, British Energy
Server 2006 R2 helps breathe new life into old
applications and can be used as a vehicle for
delivering new solutions.‖

~ Chris Robb, Practice Manager of Share
Services, ASB

Boost Business Agility

• Respond to
business requests
faster
• Composite applications
• Industry accelerators
• Integrate newly
acquired systems
• Take advantage of
existing IT skills


Uncoordinated, Managed IT Managed and Fully automated
manual infrastructure consolidated IT management,
infrastructure with limited infrastructure dynamic resource
automation with maximum usage, business-
linked SLAs
automation

Cost Center More Efficient Business Strategic
Cost Center Enabler Asset


―As Microsoft continues to extend the ―Our IT department is under pressure to get
integration capabilities of BizTalk Server to more projects done, faster and with fewer
support new standards, we’ll be able to resources. We don’t have the luxury of
easily take advantage of those capabilities allowing projects to take weeks or months
without having to learn any new anymore; we must finish them in days or
technologies or tools.‖ even hours. BizTalk Server 2006 R2
supports an IT model that makes this speed
~ Matt Dewig, Manager of Web Applications, and agility possible.‖
Accuride
~ Mike Sorrells, Infrastructure Analyst III,
Scana

© 2009 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.
The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market
conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation.
MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

“Not only have we taken IT out of supporting daily
business processes, but we’ve also streamlined those
processes and given customers visibility into the value
we provide within the procurement cycle.”
David Stefanich, Chief Information Officer, Accuride

Vehicle Parts Manufacturer Streamlines Production
And Delivers New Customer Value

Accuride’s IBM The company used More predictable
  

iSeries–based the Microsoft® factory operations
Electronic Data application platform to
Improved developer

Interchange (EDI) deliver a solution that
productivity
solution made it streamlines
difficult to correct integration, improves Complete customer

errors, was hard to factory operations and visibility into the
maintain, and costly to production manufacturing
operate and support. planning, and process
provides customers
Rapid, cost-effective
with full visibility into 

implementation
the status of work
done on their behalf.

“The efficiency of how we deal with patients has
improved remarkably and the scalability of the solution
means we can continue to grow for the foreseeable
future—and this at a low cost.”
Mikko Rotonen, Development Director, HUS ICT and Medical Engineering

Hospital District Connects Systems, Improves
Communications

Wide range of third- Microsoft® BizTalk® Collaborate faster
  

party applications Server is providing district, departments,
the standardized hospitals, and
Exchange of

environment HUS healthcare services
information across
needs and easily
hospitals is a challenge Orchestrate all its

integrates with a third-party
Cost efficiency and

variety of essential applications
ensuring critical applications and
systems did not suffer 28 percent higher

software that are
downtime throughput
critical to the
Limited scalability and Cost-effective IT
operation of its
 

inefficient collaboration infrastructure
hospitals.

“BizTalk RFID Mobile, delivered with S3Edge RTVS, will
help us serve many more stores for about the same cost
that we have now. Saving the cost of adding even 10
employees will return my investment.”
Seshu Guddanti, Managing Director, RiteCare Pharmacy

Pharmacy Chain Cuts Order Turnaround Time in
Half with Mobile RFID Workflow Solution

RiteCare wanted to Deployed the S3Edge Order-fulfillment time
  

scale its warehouse RTVS™ solution suite cut in half
operations to for warehouse visibility
Warehouse inventory

accommodate a rapid 

Uses RFID technology reduced by 60

increase in stores
in Microsoft® BizTalk® percent
without significantly
RFID Mobile and
increasing overhead Scalability increased

BizTalk 2006 R2 to
It also wanted to give warehouse Implementation


reduce order managers a real-time expedited
turnaround time and view of warehouse
Operations visibility
improve order operations 

enhanced
accuracy

“Our maintenance and quality control personnel find that
the solution built on BizTalk RFID Mobile has accelerated
inspections by 5 to 15 percent.”
Andrew Stephen, Works Manager, Score Group plc

Engineering Firm Uses Radio Frequency
Identification (RFID) to Automate Inspections

Streamline onshore Engaged IDBLUE to Sped valve
  

and offshore valve deploy an automated inspections up to 15
inspections valve-inspection percent
solution built with
Facilitate data Improved data

Microsoft® BizTalk® 

analysis and the accuracy
RFID Mobile and the
exchange of Microsoft .NET Increased office
information for 
Compact Framework productivity 5 to 15
employees and
percent
customers Issued Windows


Mobile® devices to Provided for future
Minimize manual data 

employees innovation
entry

Extract More Value from
Investments

“Simply Unum has been heralded as the largest,
most complex, and most collaborative project
success story in the company’s history. It has become
a model for everything we do.”
Cissy Grebowski, Vice President of the Simply Unum Program, Unum

Insurance Leader to Deliver $700 million in Revenue
With Service-Oriented Architecture

Unum’s roughly 60 U.S.$700 million in
Built and 
 
incremental premium
disconnected legacy implemented an
revenue anticipated
systems were advanced service-
inhibiting the oriented architecture Improved benefits

company’s ability to using Microsoft® administration for
small-business
sell benefits and Visual Studio® 2005
customers
service small- Team Suite and
business customers Microsoft BizTalk® Streamlined

effectively Server 2006 operational efficiency

“We are now increasing the proportion of
business that Visy transacts via e-commerce. We
process a lot more transactions in a lot less time
with fewer resources.”
Jeffrey Rochman, E-Business Manager, Visy Industries

Packaging Company Eliminates E-Commerce Logjam
With Microsoft BizTalk Server

Faster customer
Visy required multiple Implemented 
 
integration into e-
interfaces to conduct Microsoft® BizTalk®
commerce
e-commerce Server 2006 R2
environment
transactions with Integrated all major

clients Improved transaction
customers onto one 
monitoring
Adapting systems to e-commerce platform


new customers took Reduced IT support

too much requirements
time, leaving to Quicker system

bottlenecks. troubleshooting
Transaction


monitoring was poor

“BizTalk Server 2006 could also protect our previous IT
investments because it easily integrates with other
technologies, including Microsoft SQL Server 2005 data
management software and Windows Server 2003 operating
system.”
Faizal Eledath, Chief Information Officer, Dubai Bank

Bank Achieves Fast Time-to-Market, Cuts
Development Work by 70 Percent

Establish a reliable IT Microsoft® BizTalk® Cut development work

 

infrastructure to deliver Server for business by 70 percent
services through new process integration Short time-to-market

delivery channels, such Orchestration helps Easy management


as by Internet and business analysts and
Technology independent
telephone 
developers to
High scalability
The bank found it independently change 


difficult to add new and evolve processes Fast-growing user base

services due to its rigid and application building Enables new services

IT infrastructure blocks, without having
Improved operations
to redesign the entire 

management
solution.

“We don’t have the luxury of allowing projects to take
weeks or months anymore; we must finish them in days
or even hours. BizTalk Server 2006 R2 supports an IT
model that makes this speed and agility possible.”
Mike Sorrells, Infrastructure Analyst III, SCANA

SCANA Streamlines Development, Cuts Costs with
Business Process Management Solution

Needed to better Deployed Microsoft® Streamlines EDI
  

support business BizTalk® Server as business processes
process management part of the Microsoft
Supports an efficient

(BPM) functions, such application platform
multitier IT model
as billing, payroll, and
Used the Microsoft

electronic data Simplifies IT

Visual Studio® 2005
interchange (EDI) management and
Professional Edition
transactions reduces IT costs
development system
Wanted to streamline to create and modify Speeds up


development of BPM BPM applications application
applications development

“Everything we create should be reusable and
available for the next project or business request. We
expect the investment in Microsoft technologies and
strong design patterns to reduce our implementation
costs by around 20 percent.”
Jeremy Lock, Head of IT, British Energy Trading & Sales

British Energy Trading & Sales Supports Integration
With Business Intelligence Tools

BRITISH Energy A service-oriented Adjusts to

 

Trading & Sales was architecture environment
looking for an IT encompassing a new Reduces

environment that Enterprise Service development costs
would effectively Bus based on
Provides business

support its integrated Microsoft® BizTalk®
control
wholesale and retail Server and Microsoft
Supports business
trading divisions with SQL Server®. 

needs
improved business
intelligence
solutions.

Cutting Cost with BizTalk Server

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