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Successfully Use EQ to Identify “A-Players,”  Keep Them and  Achieve Personal Excellence Eli University – March 2010 “ There are no secrets to success.  It is the result of preparation, hard work,  and learning from failure.” -- General Colin Powell Retired 4 Star General
What Does  EI  Stand For? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Emotional  Intelligence
What Does EQ Stand For? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Emotional  Quotient (a measurement of Emotional Intelligence)
What is EQ? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Which Plays a Bigger Role in Your Personal and Business Success? ,[object Object],[object Object]
[object Object],IQ gets you through your education whereas EQ gets you through your life.   ,[object Object],[object Object]
The IQ/EQ Facts: ,[object Object],[object Object],[object Object],[object Object],[object Object]
Boost Your EQ for a Happier  More Successful Life “ Excellence is an art won by training and habituation. We are what we repeatedly do. Excellence, then, is not an act, but a habit” -- Aristotle
Remember:  EVERY decision is triggered by an  Event  and made based on an emotional response
Personal Effectiveness: ,[object Object],[object Object],[object Object],[object Object],What are you  making up,  or choosing to believe  about the event?  Pay particular attention to feelings that are different than positive or neutral Are you getting the results you want?  If not, what response do you have to change to get different results?  What interpretation do you have to change to get a difference response. Decision for fight or flight happens at the Events stage Result Response in feelings and behavior Interpretations Event
Events and “Fight or Flight”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Conquer Your Subconscious with EQ
Fill Your Vacant Seats  on the Bus with  “A Players” Every Time “ If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well.” -- Martin Luther King, Jr., (1929-1968)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Know WHO You Are Looking For
Plan Your Interview ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Skill  Questions? 1. Question? Candidate Answer from interview. Ranking #______ 2. Question? Candidate Answer from interview. Ranking #______
EQ Interview Tips ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EQ Interview Questions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Note: After each question and candidate response, ask “Can you give me an example?” or “Why”
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Note: After each questions and candidate response, ask “Can you give me an example?” or “Why” EQ Interview Questions continued…
Harnessing  EQ to  Keep Your “A Players”  Starts With You  “ You don’t lead by hitting people over the head – that’s assault, not leadership.” Dwight D. Eisenhower 34 th  President of the United States
Your Role in Keeping “A players” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Company’s Role in Keeping “A Players” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Employee Engagement Questions: Responses:  1. Strongly disagree; 2. Disagree; 3. Neither Agree or Disagree; 4. agree; 5. Strongly Agree.  Question Response I know what is expected of me at work. I have the materials and equipment I need to do my work correctly. At work, I have the opportunity to do what I do best everyday In the last seven days, I have received recognition or praise for doing good work. My supervisor, or someone at work, seems to care about me. There is someone at work who encourages my development. At work, my opinions seem to count. The mission/purpose of my company makes me feel my job is important. My fellow Associates are committed to doing quality work. In the last six months, someone has talked to me about my progress. This last year, I have had opportunities to learn and grow.
[object Object],[object Object],[object Object]
The Cut Or Coach Model  5 Critical Components of Behavioral Change  ,[object Object],[object Object],[object Object],[object Object],[object Object],**If any of these are missing, you won’t be able to coaching/influence effectively. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Diagnosis of Problem
"75% of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust."   -- The Center for Creative Leadership, 1994 “… many exceptionally intelligent leaders try to be the smartest person in the room and impose their views. They don’t get the best out of their people. Leadership is about much more than IQ, and requires you to develop yourself through the mosaic of all your experiences.” -- Dick Kovacevich, Retired Chairman of the Board - Wells Fargo
[object Object],[object Object],[object Object],[object Object],Things you can do:  “ Because of the furious pace of change in business today, difficult to manage relationships sabotage more business than anything else—it is not a question of strategy that gets us into trouble, it is a question of emotions.” John Kotter, Harvard Business School
EQ Definitions  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EQ Definitions continued…  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
EQ Definitions continued…  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Eq 3 11 10

  • 1. Successfully Use EQ to Identify “A-Players,” Keep Them and Achieve Personal Excellence Eli University – March 2010 “ There are no secrets to success. It is the result of preparation, hard work, and learning from failure.” -- General Colin Powell Retired 4 Star General
  • 2.
  • 4.
  • 5. Emotional Quotient (a measurement of Emotional Intelligence)
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. Boost Your EQ for a Happier More Successful Life “ Excellence is an art won by training and habituation. We are what we repeatedly do. Excellence, then, is not an act, but a habit” -- Aristotle
  • 11. Remember: EVERY decision is triggered by an Event and made based on an emotional response
  • 12.
  • 13. Events and “Fight or Flight”
  • 14.
  • 15. Fill Your Vacant Seats on the Bus with “A Players” Every Time “ If a man is called to be a street sweeper, he should sweep streets even as Michelangelo painted, or Beethoven composed music, or Shakespeare wrote poetry. He should sweep streets so well that all the hosts of heaven and earth will pause to say, here lived a great street sweeper who did his job well.” -- Martin Luther King, Jr., (1929-1968)
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. Harnessing EQ to Keep Your “A Players” Starts With You “ You don’t lead by hitting people over the head – that’s assault, not leadership.” Dwight D. Eisenhower 34 th President of the United States
  • 23.
  • 24.
  • 25. Employee Engagement Questions: Responses: 1. Strongly disagree; 2. Disagree; 3. Neither Agree or Disagree; 4. agree; 5. Strongly Agree. Question Response I know what is expected of me at work. I have the materials and equipment I need to do my work correctly. At work, I have the opportunity to do what I do best everyday In the last seven days, I have received recognition or praise for doing good work. My supervisor, or someone at work, seems to care about me. There is someone at work who encourages my development. At work, my opinions seem to count. The mission/purpose of my company makes me feel my job is important. My fellow Associates are committed to doing quality work. In the last six months, someone has talked to me about my progress. This last year, I have had opportunities to learn and grow.
  • 26.
  • 27.
  • 28. "75% of careers are derailed for reasons related to emotional competencies, including inability to handle interpersonal problems; unsatisfactory team leadership during times of difficulty or conflict; or inability to adapt to change or elicit trust."  -- The Center for Creative Leadership, 1994 “… many exceptionally intelligent leaders try to be the smartest person in the room and impose their views. They don’t get the best out of their people. Leadership is about much more than IQ, and requires you to develop yourself through the mosaic of all your experiences.” -- Dick Kovacevich, Retired Chairman of the Board - Wells Fargo
  • 29.
  • 30.
  • 31.
  • 32.