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Presented by: Noah Elkin Principal Analyst #eMwebinar @noahelkin J U N E  0 8,  2 0 1 1 Mobile, Social and Geolocation—Key Trends for Marketers Sponsored   by:
Agenda  ,[object Object],[object Object],[object Object],[object Object],[object Object]
Context: Mobile and Social Converge
Smartphone usage remains the  growth engine  of the US mobile market Twitter: #eMwebinar @noahelkin
The US is driving the  majority of near-term tablet  demand
Social networking now reaches  nearly   half  of the entire US population
Twitter: #eMwebinar @noahelkin Much of this activity is concentrated in a single network:  Facebook
Mobile Communication Evolves
“ My sense is that mobile devices are inherently social… .” — Bret Taylor, CTO, Facebook, speaking at the Inside Social Apps conference, Jan 25, 2011
Communication  has likewise evolved
Forget about post-PC. Welcome to the  post-phone era Activities ,[object Object],[object Object],[object Object],[object Object],Platforms Devices
Mobile and web are becoming  synonymous…
Twitter: #eMwebinar @noahelkin … as internet access from mobile devices  expands
Mobile social network usage will  more than double  between 2010 and 2015
Social networking is a  core mobile activity
Growth in mobile social networking activity is similarly  concentrated
Smartphone users gravitate to  social sites
Social networking is also a key part of the  larger media ecosystem  smartphone buyers deem essential
Tablets have quickly become  daily fixtures  for many activities
Larger screens mean  more satisfied users Image courtesy of  The New Yorker Twitter: #eMwebinar @noahelkin
Location Is More Than Just a Check-In
Location-based services  have surged, but have yet to break through to the mainstream
Twitter: #eMwebinar @noahelkin Many marketers also  remain on the sidelines
Interest in location-specific services  beyond the check-in  is growing
Usage is most developed  in the US…
… and users tend to be in the  vanguard Twitter: #eMwebinar @noahelkin
Geolocation apps serve several  key niches Gaming Deals Communication & Community
Use case:  USA Networks checks in with  ‘Psych’ fans on GetGlue
Checking in is motivated by the prospect of value exchange:  obtaining useful information  and  finding deals
Use case:  JetBlue goes places with Facebook
Focus is shifting  from the check-in…
… to the  checkout
[object Object],[object Object],[object Object],The next wave in location revolves around  enabling commerce Twitter: #eMwebinar @noahelkin
Best practices:  Location-based marketing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Privacy Concerns  Re-emerge
Big Brother  is tracking you
Half of social network users express  privacy   concerns Source: Marist Institute, July 2010
Similar issues persist among  geolocation users…
… but results  vary by demographic
[object Object],[object Object],[object Object],[object Object],Key takeaways
introducing ShopAlerts ™  by AT&T
ShopAlerts  is an opt-in, location-based mobile marketing solution that delivers highly relevant SMS messages customized for each user based on location, time, user preferences, and CRM data.  It’s the next generation of mobile marketing.   Introducing ShopAlerts ™  by AT&T ,[object Object],[object Object],[object Object],[object Object]
ShopAlerts ™  by AT&T User Experience 1 Consumer opts-in  to the ShopAlerts program via AT&T subscriber SMS and email invitations, AT&T display properties, or the AT&T Facebook page 2 Consumer enters the designated geo-fence area,  pre-set by the brand 3 Consumer receives an SMS alert  on mobile phone presenting a personalized offer, promotion, sponsorship, reminder, etc… SALE TODAY… YOU’RE INVITED… DID YOU KNOW…
A geo-fence is a dynamically generated virtual perimeter for a real-world geographic area – for example, around a store, event, or point location. geo-fencing Geo-fence surrounding  Garden State Plaza Mall  1 Garden State Plaza, Paramus, NJ Geo-fence surrounding  Cowboys Stadium  925 North Collins Street, Arlington, TX With ShopAlerts, you can create a geo-fence anywhere, anytime.
ShopAlerts ™  Key Benefits Audience Reach:  Use   AT&T’s database to reach audience in relevant contexts and locations Simplicity:  Messages delivered via SMS - no applications to download or activate to participate Customization:  Virtual geo-fences can be created for ANY geographical or physical location  Device Independence:  Works on any AT&T mobile handset Effectiveness:  Redemption rates from  24% - 65% * *Placecast 2010. Data based on historical campaign performance. Performance is not guaranteed.
Mobile, Social and Geolocatio n —Key Trends for Marketers Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording.  For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions.  To learn about  eMarketer Total  Access  please visit  www.emarketer.com/products or contact us: (800) 405-0844 or  [email_address]   Presented by: Noah Elkin Principal Analyst, eMarketer, Inc. Twitter Hashtag: #eMwebinar Sponsored   by : www.att.com/adworks
eMarketer  Mobile Insights Learn more about mobile marketing with  eMarketer Total Access. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],All reports are available to  Total Access  clients. To learn more, visit:  www.emarketer.com/products Call: 800-405-0844  Email: sales@emarketer.com

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E marketer webinar_mobile_social_geolocation

  • 1. Presented by: Noah Elkin Principal Analyst #eMwebinar @noahelkin J U N E 0 8, 2 0 1 1 Mobile, Social and Geolocation—Key Trends for Marketers Sponsored by:
  • 2.
  • 3. Context: Mobile and Social Converge
  • 4. Smartphone usage remains the growth engine of the US mobile market Twitter: #eMwebinar @noahelkin
  • 5. The US is driving the majority of near-term tablet demand
  • 6. Social networking now reaches nearly half of the entire US population
  • 7. Twitter: #eMwebinar @noahelkin Much of this activity is concentrated in a single network: Facebook
  • 9. “ My sense is that mobile devices are inherently social… .” — Bret Taylor, CTO, Facebook, speaking at the Inside Social Apps conference, Jan 25, 2011
  • 10. Communication has likewise evolved
  • 11.
  • 12. Mobile and web are becoming synonymous…
  • 13. Twitter: #eMwebinar @noahelkin … as internet access from mobile devices expands
  • 14. Mobile social network usage will more than double between 2010 and 2015
  • 15. Social networking is a core mobile activity
  • 16. Growth in mobile social networking activity is similarly concentrated
  • 17. Smartphone users gravitate to social sites
  • 18. Social networking is also a key part of the larger media ecosystem smartphone buyers deem essential
  • 19. Tablets have quickly become daily fixtures for many activities
  • 20. Larger screens mean more satisfied users Image courtesy of The New Yorker Twitter: #eMwebinar @noahelkin
  • 21. Location Is More Than Just a Check-In
  • 22. Location-based services have surged, but have yet to break through to the mainstream
  • 23. Twitter: #eMwebinar @noahelkin Many marketers also remain on the sidelines
  • 24. Interest in location-specific services beyond the check-in is growing
  • 25. Usage is most developed in the US…
  • 26. … and users tend to be in the vanguard Twitter: #eMwebinar @noahelkin
  • 27. Geolocation apps serve several key niches Gaming Deals Communication & Community
  • 28. Use case: USA Networks checks in with ‘Psych’ fans on GetGlue
  • 29. Checking in is motivated by the prospect of value exchange: obtaining useful information and finding deals
  • 30. Use case: JetBlue goes places with Facebook
  • 31. Focus is shifting from the check-in…
  • 32. … to the checkout
  • 33.
  • 34.
  • 35. Privacy Concerns Re-emerge
  • 36. Big Brother is tracking you
  • 37. Half of social network users express privacy concerns Source: Marist Institute, July 2010
  • 38. Similar issues persist among geolocation users…
  • 39. … but results vary by demographic
  • 40.
  • 42.
  • 43. ShopAlerts ™ by AT&T User Experience 1 Consumer opts-in to the ShopAlerts program via AT&T subscriber SMS and email invitations, AT&T display properties, or the AT&T Facebook page 2 Consumer enters the designated geo-fence area, pre-set by the brand 3 Consumer receives an SMS alert on mobile phone presenting a personalized offer, promotion, sponsorship, reminder, etc… SALE TODAY… YOU’RE INVITED… DID YOU KNOW…
  • 44. A geo-fence is a dynamically generated virtual perimeter for a real-world geographic area – for example, around a store, event, or point location. geo-fencing Geo-fence surrounding Garden State Plaza Mall 1 Garden State Plaza, Paramus, NJ Geo-fence surrounding Cowboys Stadium 925 North Collins Street, Arlington, TX With ShopAlerts, you can create a geo-fence anywhere, anytime.
  • 45. ShopAlerts ™ Key Benefits Audience Reach: Use AT&T’s database to reach audience in relevant contexts and locations Simplicity: Messages delivered via SMS - no applications to download or activate to participate Customization: Virtual geo-fences can be created for ANY geographical or physical location Device Independence: Works on any AT&T mobile handset Effectiveness: Redemption rates from 24% - 65% * *Placecast 2010. Data based on historical campaign performance. Performance is not guaranteed.
  • 46. Mobile, Social and Geolocatio n —Key Trends for Marketers Questions & Answers Registrants will receive an email tomorrow that includes a link to view the deck and webinar recording. For more discussion, please join us after the webinar on LinkedIn. Search for the eMarketer Group and click on Discussions. To learn about eMarketer Total Access please visit www.emarketer.com/products or contact us: (800) 405-0844 or [email_address] Presented by: Noah Elkin Principal Analyst, eMarketer, Inc. Twitter Hashtag: #eMwebinar Sponsored by : www.att.com/adworks
  • 47.