The document discusses how social media is transforming sales and marketing. It notes that customers now own brands through social media comments and shares. Key metrics mentioned include 900 million Facebook users, 150 million tweets per day, and 3 billion YouTube views per day. The presentation emphasizes listening to customers, engaging authentically, and building communities over hard selling. It provides tips for creating a social media launch plan and lists resources for social media training.
17. Rules of Engagement
#1 Stop pitching and start connecting
#2 Doers win in the game of social media
#3 It’s not about you
#4 Be fearless in your contribution to community
#5 Don’t be a social spammer, engage
#6 Be authentic
#7 Be consistent
@ShaneGibson Socialized.me
39. Launch Plan
1. Identify Your Goal
2. Identify Your Target Audience and your Nanotribes
3. Pick the Right Platforms
4. Map out Social Etiquette and Policy (Rules and Tools
Training)
5. Implement Listening and Engagement Strategy
6. Know Core Pains, Dreams and Goals
7. Uniquely Communicate Solutions Mixing Marketing
and Community
@ShaneGibson Socialized.me