SlideShare a Scribd company logo
1 of 27
Competing Through Quality  Presented by Shammi Weerasinghe (CB 002207) Yasas Kodituwakku (CB 002250) Rusira Sampath (CB 002220)
QUALITY ,[object Object]
Introduction- Toyota ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 01   TOYOTA GUIDING PRINCIPALS  Management principle no 01 Management principle no 02 Management principle no 08
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 02   TOYOTA GUIDING PRINCIPALS  Management principle no 01, 05, 06, 07, 08.
[object Object],[object Object],[object Object],Feigenbaums’ 8th principal - Quality is what customers want.  ,[object Object],[object Object],[object Object],[object Object],Principal 03   TOYOTA GUIDING PRINCIPALS  Management principle no 05 Management principle no 08 Management principle no 13 Management principle no 01
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 04   TOYOTA GUIDING PRINCIPALS  Management principle no 12, 7, 9,10 & 14
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 05   TOYOTA GUIDING PRINCIPALS  Management principle no 05,08 &13.
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 05   TOYOTA GUIDING PRINCIPALS  Management principle no 12,7,9,10,14
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 06   TOYOTA GUIDING PRINCIPALS
[object Object],[object Object],[object Object],[object Object],[object Object],Principal 06   TOYOTA GUIDING PRINCIPALS  Management principle no 05, 13
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Principal 07 TOYOTA GUIDING PRINCIPALS  Management principle no 11
Toyota - Competitive advantage
Competitive advantages ,[object Object],[object Object],[object Object],[object Object],[object Object]
Maersk Line ,[object Object],[object Object],[object Object]
Competitive advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Philip Morris ,[object Object],[object Object],[object Object]
Competitive advantages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Competitive advantages ,[object Object],[object Object]
[object Object],[object Object],[object Object],TOYOTA CONCLUSION  ,[object Object],[object Object]
The more the industry becomes competitive and environment becomes volatile companies find it difficult to sustain more than one competitive advantage one strong competitive advantage and integrating it through out the value chain and thereby enhancing their ability to out perform competitors Sustainable Competitive Advantage
Sustainable Competitive Advantage PHILIP MORRIS MAERSK LINE TOYOTA
In a global context automobile industry has almost reached to the climax of inter rivalry leading to a hypercompetitive market with giants like GM and Ford “ Innovation linked with the Superior Technology which influence continues improvement” It is unique and cannot be matched in the near future.  Toyota will become the largest automobile manufacturer beating the US giant General Motors. TOYOTA Sustainable Competitive Advantage
Operating in an extremely controversial industry Philip Morris - market leadership since its inception  Leverage on the consolidated product portfolio whilst BAT is leveraging on their widely spread product portfolio Strategy is reaching wear out with the global trend Gain the edge over BAT - reducing their operational cost through out the value chain due to the limited product portfolio.  BAT is currently behind Philip Morris due to their inability in managing the cost structure - strategy is very much futuristic Focus on Global Presence  Philip Morris Sustainable Competitive Advantage
Rapid speed of globalization; the necessity for countries to connect across geographical destinations is crucial - international logistics management Offer a fully integrated solution to a selected set of customers keeping a higher margin.  NYK on the other hand caters to the mass market gaining an edge over cost through gaining economies of scale. In a position to further strengthen their market position by leveraging on the existing competitive advantage to adopt a market development strategy and cater to the mass market  Maersk Line Sustainable Competitive Advantage
Thank You……………

More Related Content

What's hot

Toyota and component suppliers
Toyota and component suppliersToyota and component suppliers
Toyota and component suppliers
Razata Razata
 
Quality Improvement in Service Industry
Quality Improvement in Service IndustryQuality Improvement in Service Industry
Quality Improvement in Service Industry
prinsond
 
46130579 final-pel
46130579 final-pel46130579 final-pel
46130579 final-pel
chill431
 
MBA Operations Management Assignment
MBA Operations Management AssignmentMBA Operations Management Assignment
MBA Operations Management Assignment
bntripathy85
 

What's hot (20)

Deming prize
Deming prizeDeming prize
Deming prize
 
Tqm presentation
Tqm presentationTqm presentation
Tqm presentation
 
Mahesh Resume
Mahesh ResumeMahesh Resume
Mahesh Resume
 
Mma6e chapter-20 final
Mma6e chapter-20 finalMma6e chapter-20 final
Mma6e chapter-20 final
 
My ch01
My ch01My ch01
My ch01
 
Toyota and component suppliers
Toyota and component suppliersToyota and component suppliers
Toyota and component suppliers
 
Laxminarayan-Highlights
Laxminarayan-HighlightsLaxminarayan-Highlights
Laxminarayan-Highlights
 
Strategic Managment at PEL
Strategic Managment at PELStrategic Managment at PEL
Strategic Managment at PEL
 
Teleflex Canada: A Strategy Business Case - Yolanda Williams
Teleflex Canada: A Strategy Business Case - Yolanda WilliamsTeleflex Canada: A Strategy Business Case - Yolanda Williams
Teleflex Canada: A Strategy Business Case - Yolanda Williams
 
Deming Prize
Deming PrizeDeming Prize
Deming Prize
 
Complete information abount Pak Elekron Limited (PEL )
Complete information abount Pak Elekron Limited (PEL ) Complete information abount Pak Elekron Limited (PEL )
Complete information abount Pak Elekron Limited (PEL )
 
QUALITY AWARD ASSIGNMENT
QUALITY AWARD ASSIGNMENTQUALITY AWARD ASSIGNMENT
QUALITY AWARD ASSIGNMENT
 
Lean Manufacturing Research
Lean Manufacturing ResearchLean Manufacturing Research
Lean Manufacturing Research
 
Sm case study
Sm case studySm case study
Sm case study
 
Quality Improvement in Service Industry
Quality Improvement in Service IndustryQuality Improvement in Service Industry
Quality Improvement in Service Industry
 
46130579 final-pel
46130579 final-pel46130579 final-pel
46130579 final-pel
 
National quality award 2014
National quality award 2014National quality award 2014
National quality award 2014
 
Managerial control ITC casestudy
Managerial control ITC casestudyManagerial control ITC casestudy
Managerial control ITC casestudy
 
Total quality Management
Total quality ManagementTotal quality Management
Total quality Management
 
MBA Operations Management Assignment
MBA Operations Management AssignmentMBA Operations Management Assignment
MBA Operations Management Assignment
 

Similar to Ctq Final Final

Toyota Way Fieldbook
Toyota Way FieldbookToyota Way Fieldbook
Toyota Way Fieldbook
Shahzad Khan
 
TQM - Total Quality Managemet
TQM - Total Quality ManagemetTQM - Total Quality Managemet
TQM - Total Quality Managemet
Abhishek Shinde
 
Presentación actividad 2
Presentación actividad 2Presentación actividad 2
Presentación actividad 2
tatyanasaltos
 
Total Quality Management (TQM) Frameworks by Operational Excellence Consulting
Total Quality Management (TQM) Frameworks by Operational Excellence ConsultingTotal Quality Management (TQM) Frameworks by Operational Excellence Consulting
Total Quality Management (TQM) Frameworks by Operational Excellence Consulting
Operational Excellence Consulting
 
Communicating Carbon Footprints: Product Labelling
Communicating Carbon Footprints: Product LabellingCommunicating Carbon Footprints: Product Labelling
Communicating Carbon Footprints: Product Labelling
c3ventures
 
Chandrashekar_ Resume - U
Chandrashekar_ Resume - UChandrashekar_ Resume - U
Chandrashekar_ Resume - U
chandrashekar B
 

Similar to Ctq Final Final (20)

Toyota Way Fieldbook
Toyota Way FieldbookToyota Way Fieldbook
Toyota Way Fieldbook
 
Ctrm lean
Ctrm leanCtrm lean
Ctrm lean
 
TQM - Total Quality Managemet
TQM - Total Quality ManagemetTQM - Total Quality Managemet
TQM - Total Quality Managemet
 
Case Study Of LRQA
Case Study Of LRQACase Study Of LRQA
Case Study Of LRQA
 
BUS 51 - Mosley7e ch14
BUS 51 - Mosley7e ch14BUS 51 - Mosley7e ch14
BUS 51 - Mosley7e ch14
 
Saltos.tatyana.ppp activity 2
Saltos.tatyana.ppp activity 2Saltos.tatyana.ppp activity 2
Saltos.tatyana.ppp activity 2
 
Presentación actividad 2
Presentación actividad 2Presentación actividad 2
Presentación actividad 2
 
Business excellences through quality
Business excellences through qualityBusiness excellences through quality
Business excellences through quality
 
Tqm in Toyota
Tqm in ToyotaTqm in Toyota
Tqm in Toyota
 
Chapter 11_ The role of quality in performance management.pdf
Chapter 11_ The role of quality in performance management.pdfChapter 11_ The role of quality in performance management.pdf
Chapter 11_ The role of quality in performance management.pdf
 
Total Quality Management (TQM) Frameworks by Operational Excellence Consulting
Total Quality Management (TQM) Frameworks by Operational Excellence ConsultingTotal Quality Management (TQM) Frameworks by Operational Excellence Consulting
Total Quality Management (TQM) Frameworks by Operational Excellence Consulting
 
Shk toc ppt
Shk toc pptShk toc ppt
Shk toc ppt
 
Ten Key Elements to Sustainable Business Practices in SMEs
Ten Key Elements to Sustainable Business Practices in SMEsTen Key Elements to Sustainable Business Practices in SMEs
Ten Key Elements to Sustainable Business Practices in SMEs
 
Socio educational project
Socio educational projectSocio educational project
Socio educational project
 
TQMI INTRO MAIL
TQMI INTRO MAILTQMI INTRO MAIL
TQMI INTRO MAIL
 
About CAM-I
About CAM-IAbout CAM-I
About CAM-I
 
The Toyota Way
The Toyota WayThe Toyota Way
The Toyota Way
 
Communicating Carbon Footprints: Product Labelling
Communicating Carbon Footprints: Product LabellingCommunicating Carbon Footprints: Product Labelling
Communicating Carbon Footprints: Product Labelling
 
TAF sustainability report 2014
TAF sustainability report 2014TAF sustainability report 2014
TAF sustainability report 2014
 
Chandrashekar_ Resume - U
Chandrashekar_ Resume - UChandrashekar_ Resume - U
Chandrashekar_ Resume - U
 

Recently uploaded

Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
amitlee9823
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
Abortion pills in Kuwait Cytotec pills in Kuwait
 

Recently uploaded (20)

B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptxB.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
B.COM Unit – 4 ( CORPORATE SOCIAL RESPONSIBILITY ( CSR ).pptx
 
M.C Lodges -- Guest House in Jhang.
M.C Lodges --  Guest House in Jhang.M.C Lodges --  Guest House in Jhang.
M.C Lodges -- Guest House in Jhang.
 
Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...Ensure the security of your HCL environment by applying the Zero Trust princi...
Ensure the security of your HCL environment by applying the Zero Trust princi...
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
Call Girls Electronic City Just Call 👗 7737669865 👗 Top Class Call Girl Servi...
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
👉Chandigarh Call Girls 👉9878799926👉Just Call👉Chandigarh Call Girl In Chandiga...
 
John Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdfJohn Halpern sued for sexual assault.pdf
John Halpern sued for sexual assault.pdf
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabiunwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
unwanted pregnancy Kit [+918133066128] Abortion Pills IN Dubai UAE Abudhabi
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 

Ctq Final Final

  • 1. Competing Through Quality Presented by Shammi Weerasinghe (CB 002207) Yasas Kodituwakku (CB 002250) Rusira Sampath (CB 002220)
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13. Toyota - Competitive advantage
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22. The more the industry becomes competitive and environment becomes volatile companies find it difficult to sustain more than one competitive advantage one strong competitive advantage and integrating it through out the value chain and thereby enhancing their ability to out perform competitors Sustainable Competitive Advantage
  • 23. Sustainable Competitive Advantage PHILIP MORRIS MAERSK LINE TOYOTA
  • 24. In a global context automobile industry has almost reached to the climax of inter rivalry leading to a hypercompetitive market with giants like GM and Ford “ Innovation linked with the Superior Technology which influence continues improvement” It is unique and cannot be matched in the near future. Toyota will become the largest automobile manufacturer beating the US giant General Motors. TOYOTA Sustainable Competitive Advantage
  • 25. Operating in an extremely controversial industry Philip Morris - market leadership since its inception Leverage on the consolidated product portfolio whilst BAT is leveraging on their widely spread product portfolio Strategy is reaching wear out with the global trend Gain the edge over BAT - reducing their operational cost through out the value chain due to the limited product portfolio. BAT is currently behind Philip Morris due to their inability in managing the cost structure - strategy is very much futuristic Focus on Global Presence Philip Morris Sustainable Competitive Advantage
  • 26. Rapid speed of globalization; the necessity for countries to connect across geographical destinations is crucial - international logistics management Offer a fully integrated solution to a selected set of customers keeping a higher margin. NYK on the other hand caters to the mass market gaining an edge over cost through gaining economies of scale. In a position to further strengthen their market position by leveraging on the existing competitive advantage to adopt a market development strategy and cater to the mass market Maersk Line Sustainable Competitive Advantage