Assignment # 4 of the Stanford Online: Design Thinking Action Lab course. How Do You Solve Problems? Submission by Shamik Chowdhury

1. Design Thinking Action Lab
Student Locker Re-Design:
A Place to Change?

2. Design
Challenge
Re-design the
student lockers at
a large public
high school

3. Step 1:
Discover
The ultimate
solution to a
problem is
rational; the
process of
finding it is not.

4. To understand
the man, you
must first walk
a mile in his
moccasin.
Analyze (and
empathize with)
the users
Facts
Benefits
Process
Cautions Feelings
Creativity

5. A moment's insight
is sometimes worth
a life's experience.
Access?
Security?Upkeep?
Privacy?
Space?
Anything else?
?
Analyze the
users
Identify current
problem(s)

6. If you don't know
where you're
going, any road
will take you there
Analyze the
users
Define the
problem(s)
Define design
objectives and
goals

7. Step 2:
Design
If the first
idea is not
absurd, then
there is no
hope for it.

8. Brainstorm
design options
The best way
to get a good
idea is to get a
lot of ideas.

9. We are doomed
to make choices.
This is life's
greatest paradox.
Brainstorm
design options
Compare
options - select
the best one

10. Life is "trying
things to see if
they work".
Brainstorm
design options
Compare
options - select
the best one
Check if the
solution works
(prototyping)

11. Step 3:
Develop
and Deploy
The best way to
predict the future is
to create it.

12. A goal without a
plan is just a wish.
Plan the
development

13. A dream doesn't
become reality
through magic;
it takes sweat,
determination, and
hard work.
Plan the
development
Develop the
solution

14. What's good about
deployment?
You get your
butterflies back.
Plan the
development
Develop the
solution
Deploy /
implement the
solution

15. Step 4:
Determine
Success
Strive not to be a
success, but rather
to be of value.

16. Success comes in
cans; failure in
can’ts.
Gather user
feedback

17. What gets
measured gets
done improved.
Gather user
feedback
Measure
effectiveness of
solution

18. It's fine to celebrate
success. But it is more
important to heed the
lessons of failure.
Gather user
feedback
Measure
effectiveness of
solution
Learn, improve,
celebrate

19. One last
time… with
feeling

20. Analyze (and
empathize with)
the users
Identify the
problem(s)
Define design
objectives and
goals
Brainstorm
design options
Compare
options - select
the best one
Verify that the
solution works
(prototyping)
Plan the
development
Develop the
solution
Deploy /
implement the
solution
Gather user
feedback
Measure
effectiveness of
solution
Learn, improve,
celebrate
1. Discover
2. Design
3. Develop
& Deploy
4. Determine
Success

21. Thank You
Design Thinking Action Lab
Shamik Chowdhury All icons courtesy www.iconfinder.com