This the presentation about quality of work life in an organization.

2. • BVG India Ltd is a flagship company of the Bharat Vikas Group.
• BVG was established in 1997 by Mr. H.R Gaikwad and Mr. Umesh Mane
and started its operation to cater the cleaning service requirement of a local
industrial establishment.
• Known to be among best facility management brands, having over 45000
employees, BVG family is spread over 70 locations all over India.

3. • 400+ clients in Govt. sector like Parliament House, Prime Minister House
and office as well as private sectors like Tata Motors Ltd, Bajaj, Mahindra,
Accenture, ITC, ONGC, etc.
• BVG offers spectrum of services for upkeep of Residential/Commercial,
Hospitals and High Security Buildings.
• BVG provides varied services and solutions like Mechanized
Housekeeping, Logistic and Transportation, Landscaping and Gardening,
Civil and Electrical, etc.

4. BVG- Vision:
• To emerge as a world class brand excelling in quality and customer
satisfaction.
BVG- Mission:
• To be the most sought after solution provider for all non-core activities
through highest quality services with latest technology, systems and human
resource enabling customers to concentrate on their core business.

5. The main Objective of the project is:
• To find out the quality of working life of the employees in BVG.
• To help the organization know the level of job satisfaction of the workers
and executives.
• To review the working conditions including total environment.
• To find out the challenges and difficulties faced by the management.
• To find out the thinking of the employees with respect to the work culture
in the organization.

6. • Mechanized Housekeeping
• Landscape and Gardening
• Attendant Services
• Logistic and Transportation
• Electrical and Mechanical Services
• Environmental Services
• Fire Fighting Services
• Domestic Services
• Hospitality Services, Event Management and Catering

7. Bharat Vikas Group focused on compensation as being integral to work and
recognizing talent.
A probation period helps the company to monitor the performance of new
employees and to take developmental/corrective action at the initial stage
of employment.
Employee Benefits like leave policy, employee welfare programs , accident
insurance etc.

8. • Research Design Descriptive
• Data Source Primary Data
• Research Instrument Questionnaire
• Sample Size 50
• Sampling Technique Random
• Area of Study Delhi Branch

9. DATA COLLECTION AND DATA ANALYSIS
What do you like the most about BVG?
Category Respondents Percentage
Job Profile 10 20
Work environment 34 68
Growth Opportunities 6 12
Compensation & Benefits 0 0
LIKE MOST ABOUT BVG
70
60
50
40
30
20
10
0
Percentage
1
Category
A
B
C
D

10. How do you rate the work culture in your organization?
Category Respondents Percentage
Excellent 6 12
Very good 18 36
Good 19 38
Satisfactory 7 14
Bad 0 0
40
35
30
25
20
15
10
5
0
P
e
r
c
e
n
t
a
g
e
WORK CULTURE
A B C D E
Category

11. How do you rate the employee welfare programs in
your organization?
Category Respondents Percentage
Excellent 3 6
Very good 12 24
Good 25 50
Satisfactory 10 20
WELFARE PROGRAMMES
A
B
C
D

12. What are rewards given for good performance of the
team?
Category Respondents Percentage
Monetary benefits 18 36
Promotion 25 50
Job enrichment 7 14
Any other specify 0 0
FORMS OF REWARDS
36
50
14
0
0 10 20 30 40 50 60
D
C
B
A
Category
Percentage

13. • Most of the employees covered under my study have not been found to be
feeling any stress in the job related and working environment.
• The employees in general felt that the work culture in the company is good.
• There is no employee in BVG who is working here just for the sake of the
job.
• The BVG training and development modules have been developed in a
systematic way where in employee training need is assessed and met
timely, i.e. they are trained in due course.
• The employees have been found to be optimistic and sincere and they never
try to avoid work.
• The employees of BVG are fully satisfied with the grievance settlement
procedure.

14. • The sample of workers are not representative of the total workforce.
• The workers hesitate disclosing the true facts in order to secure their job.
• The time taken for my project study was 45 days to gather opinions from
the employees and the management.
• Research is based on personal opinion of the respondents which may vary
depending upon their personal views.

15. • It is better to keep employees aware of the company goals, vision, mission and keep them
informed of all the changes taking place in the company then it would definitely go a long
way in the efficiency of the employees.
• There should be no communication gap between the team leader and group members.
• It is better to take timely preventive measures that the work would not be overloaded and
maintain better quality of work life.
• The efforts to further improve the work culture in the organization should be continued.
• The training and development programs can also be more effectively planned and
implemented.

16. • Employees appreciate the work culture prevailing in the organization.
• The career developmental activities are satisfactory but the management
needs to focus more on these activities.
• BVG maintains good quality circle and it can be improved further.
• The relationship that persists between the management and employees is
quite good.
• Compensation paid to the employees is average and the management needs
to focus on this category.
• Good performance in the organization is attracted by promotion, job
enrichment, monetary benefits, etc.