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innovation by design
building your capacity to innovate
Ed Bernacki
The Idea Factory
Strategy for Innovation Ed Bernacki, Director of The Idea Factory, Canada
Manufacturing R&D
Investing for future ideas, processes and profits
What makes innovative
organizations innovative?
How do you measure “innovative”?
The top 20% in the survey turn their ideas into
action via…
1. Well defined idea management processes
2. Create a climate which encourages ideas to flow
freely through the organization
3. An effective balance between leaders and
followers to sustain an innovative working
environment
“…three critical underlying capabilities”
Achallenges: initiatives
The project you want to
solve, create, develop or manage.
Bchallenges:
managing the process
How you manage
people to solve the ‘A’
challenge.
Where is innovative
thinking needed?
Problem A: Tangible Innovation
What new products and services do you need?
What improvements can be made to the
delivery of these services?
Problem B: Intangible Innovation
What new processes / structures do you need
to help people work together effectively and
efficiently?
Problem A: Tangible Innovation
Think like an archeologist
New products and service designs
Invest in future processes and service offerings
Problem B: Intangible Innovation
Think like an anthropologist
New processes to help people work together effectively
and efficiently
9
Think like an anthropologist
 Rule of law
 Welfare system
 Zero per cent unemployment rate
 Life long learning
 Individual spirituality
 Learner driven education
 Context specific leadership
 Gender equality
 Medicinal effects of herbs
 Barter trade – national trade routes
 Consensus decision making
 Model for a sustainable world
knowledge: the product of the anthropologist
10
Insights: the currency of the anthropologist
 Notice how people work and
play
 Notice ‘what is there’ and
‘what is missing’
 Notice relationships: how
people interact
 Notice thinking: how people
think and solve problems
 Notice knowledge: how it is
communicated and used
Victoria Department of Sustainability
and Environment
Strategy and Innovation Unit
■ Help internal divisions develop new strategies
by acting as internal strategy consultants
offering facilitation support
■ Improve the corporate planning and
performance monitoring framework
■ Develop a ‘culture’ of innovation in terms of…
1. creating opportunities to promote innovation;
2. growing organizational and individual
capacity to innovate; and
3. launching new initiatives to improve the
department’s ability to generate and
implement new ideas.
Innovation strategy:
innovation tactics
NZ Ministry of Labour
Email for a copy of
this innovation
overview
Innovation strategy:
innovation tactics
Innovation strategy:
innovation tactics
Canadian Food Inspection Agency:
HR Process Lab
Objective: identify day-to-day process
improvements and longer term challenges.
Innovation Experiments:
Managers can try new HR processes.
Advisors advise on risks, pros and cons
Invention Sessions:
Opportunity for people to brainstorm new ideas
for HR management.
Ideas are shared - best practices can be used by
others and to further an innovative culture.
Focused on ‘B’ Challenges
Innovation strategy:
innovation tactics
Bank of Canada Ideas Expo
1. Build a culture to innovate
2. Build awareness of skills to innovate
3. Improve ‘idea management’ skills
Innovation strategy:
innovation tactics
Singapore Prime Ministers Office
“To build our innovation capacity we must focus on creating
a culture that supports new thinking.
For individual public officers, we can provide essential
training to enhance their capacity to innovate.”
Skills framework:
1. Generating ideas
2. Developing ideas
3. Judging ideas
4. Communicating ideas
5. Turning ideas into actions
Innovation strategy:
innovation tactics
Innovation Communities of Practice
1. Gather people who are keen.
2. Prompt discussions, training and
events to prompt new thinking
3. Manage knowledge and ideas to
share – not as a source of power
Innovation strategy:
innovation tactics
Be an… innovationalist!
Communication is crucial
Be a role model
Everyone is part of the solution
What needs to be said in your organisation?
www.Unlimited.co.nz - search on bernacki for innovationalist series

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Strategy for Innovation Ed Bernacki, Director of The Idea Factory, Canada

  • 1. innovation by design building your capacity to innovate Ed Bernacki The Idea Factory
  • 3. Manufacturing R&D Investing for future ideas, processes and profits
  • 4. What makes innovative organizations innovative? How do you measure “innovative”?
  • 5. The top 20% in the survey turn their ideas into action via… 1. Well defined idea management processes 2. Create a climate which encourages ideas to flow freely through the organization 3. An effective balance between leaders and followers to sustain an innovative working environment “…three critical underlying capabilities”
  • 6. Achallenges: initiatives The project you want to solve, create, develop or manage. Bchallenges: managing the process How you manage people to solve the ‘A’ challenge.
  • 7. Where is innovative thinking needed? Problem A: Tangible Innovation What new products and services do you need? What improvements can be made to the delivery of these services? Problem B: Intangible Innovation What new processes / structures do you need to help people work together effectively and efficiently?
  • 8. Problem A: Tangible Innovation Think like an archeologist New products and service designs Invest in future processes and service offerings Problem B: Intangible Innovation Think like an anthropologist New processes to help people work together effectively and efficiently
  • 9. 9 Think like an anthropologist  Rule of law  Welfare system  Zero per cent unemployment rate  Life long learning  Individual spirituality  Learner driven education  Context specific leadership  Gender equality  Medicinal effects of herbs  Barter trade – national trade routes  Consensus decision making  Model for a sustainable world
  • 10. knowledge: the product of the anthropologist 10 Insights: the currency of the anthropologist  Notice how people work and play  Notice ‘what is there’ and ‘what is missing’  Notice relationships: how people interact  Notice thinking: how people think and solve problems  Notice knowledge: how it is communicated and used
  • 11. Victoria Department of Sustainability and Environment Strategy and Innovation Unit ■ Help internal divisions develop new strategies by acting as internal strategy consultants offering facilitation support ■ Improve the corporate planning and performance monitoring framework ■ Develop a ‘culture’ of innovation in terms of… 1. creating opportunities to promote innovation; 2. growing organizational and individual capacity to innovate; and 3. launching new initiatives to improve the department’s ability to generate and implement new ideas. Innovation strategy: innovation tactics
  • 12. NZ Ministry of Labour Email for a copy of this innovation overview Innovation strategy: innovation tactics
  • 14. Canadian Food Inspection Agency: HR Process Lab Objective: identify day-to-day process improvements and longer term challenges. Innovation Experiments: Managers can try new HR processes. Advisors advise on risks, pros and cons Invention Sessions: Opportunity for people to brainstorm new ideas for HR management. Ideas are shared - best practices can be used by others and to further an innovative culture. Focused on ‘B’ Challenges Innovation strategy: innovation tactics
  • 15. Bank of Canada Ideas Expo 1. Build a culture to innovate 2. Build awareness of skills to innovate 3. Improve ‘idea management’ skills Innovation strategy: innovation tactics
  • 16. Singapore Prime Ministers Office “To build our innovation capacity we must focus on creating a culture that supports new thinking. For individual public officers, we can provide essential training to enhance their capacity to innovate.” Skills framework: 1. Generating ideas 2. Developing ideas 3. Judging ideas 4. Communicating ideas 5. Turning ideas into actions Innovation strategy: innovation tactics
  • 17. Innovation Communities of Practice 1. Gather people who are keen. 2. Prompt discussions, training and events to prompt new thinking 3. Manage knowledge and ideas to share – not as a source of power Innovation strategy: innovation tactics
  • 18. Be an… innovationalist! Communication is crucial Be a role model Everyone is part of the solution What needs to be said in your organisation? www.Unlimited.co.nz - search on bernacki for innovationalist series