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 Leveraging Volunteer Talent for Organizational Change
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Leveraging Volunteer Talent for Organizational Change
by VolunteerMatch on Mar 19, 2014
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Beth Steinhorn of JFFixler Group for VolunteerMatch ...
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Beth Steinhorn of JFFixler Group for VolunteerMatch
Organizations are recognizing that the old ways of doing business don t work
in
this changing world. The good news is that today s volunteers are interested
in
opportunities to help organizations innovate and pilot new ways of doing
business. This webinar will explore how to engage volunteers as leaders of
change. Learn where your organization is in its lifecycle and gain an
appreciation for the importance of innovation in organizational sustainability.
The webinar will also feature strategies for supporting volunteers and holding
them accountable for change.
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Leveraging Volunteer Talent for Organizational Change
Presentation Transcript
1. VolunteerMatch.org March 19, 2014 Leveraging Volunteer Talent for
Organizational Change
2. Flickr: mckaysavage
3. Agenda Changing Worlds Volunteers Leading Change Power of Pilots Measuring
Progress & Success
4. Flickr: Hopkinsii Time Technology Economic Challenge Generational Shift
Volunteer Engagement Trends
5. Flickr: scooterroo2002 Four Generations in the Workplace
6. Flickr: scooterroo2002 Millennials (Generation Y) 1981   1999 76 Million
Generation X 1965   1980 45 Million Baby Boomers 1946   1964 80 Million
Traditionalists (Greatest and Silent Generation) 1922   1945 75 Million
7. Today s Volunteers Want to. . . Have Flexibility Use Their Skills Make an
Impact Work with Colleagues
8. Today s Volunteers Are Motivated By. . . Achievement High-Functioning
Teams
Extensive Work Experience Efficiency Results
9. Perfect Storm Economics Demographics Technology Culture
10. Flickr: Hopkinsii Changes in the Staff Driven Model Results- focused
Collaboration Volunteer Engagement Trends
11. Volunteers Leading Change Flickr: Drubunto
12. Nonprofit Life Cycle Susan Kenney Stevens, PH.D. Idea Start-up Growth
Maturity Decline Turnaround Terminal
13. Volunteer Management Volunteer Engagement Flickr: lumaxart Changing the
Volunteer Management Paradigm
14. Flickr: lindsey_lissau Volunteers Leading Change Entrepreneurial
Self-Directed Skills Based Desire Flexibility & Control
15. New Staff Roles Cultivator/Talent Scout Facilitator Negotiator Convener
Supporter
16. Don t do it. Get it done.
17. From concepts and theories to action and outcomes Flickr: dan zen Power of
Pilots
18. Flickr: dan zen Experiment High risk tolerance Permission to change
Managed in increments Power of Pilots
19. Flickr: Auntie P Needs Assessment
20. Flickr: iCampbe   Choose a meaningful place to intervene: • Have
potential
to create powerful results? • Mitigate or prevent a crisis? • Move an
initiative forward? • Solve a problem? • Meet an objective? • Create
momentum?
What is critical?
21. Flickr: iCampbe   Toronto community center Volunteers as Community
Investigators What is critical?
22. Flickr: iCampbe   New Hampshire Immigrant Community Group
Communicating
within and across the community What is critical?
23. Flickr: iCampbe   Connecticut Hospital Volunteers as Fall Prevention
Educators What is critical?
24. Goals Actions Measures of Success Flickr: The Zion View Pilot Planning and
Preparation
25. New Volunteer Roles Consultant Coach/Mentor Trainer Evaluator Project
Manager Team Leader
26. Whom Do You Want to Cultivate? Volunteers who are ready to move up, and
thus move the organization forward, often demonstrate interest, commitment,
and leadership. Be attuned to these behaviors.
27. Goals Actions Measures of Success Flickr: The Zion View Developing Work
Plans
28. Vision Resources Action Yield Initial Impact Sustained Outcome Work Plan
Elements
29. Learning Center Pilot Work Plan Vision Resources Action Yield Initial
Impact Sustained Outcome We will provide Learning Centers for youth living in
our city s shelters. Centers will be equipped with computer stations, books
(K-12 level), and furniture   tools to narrow the digital divide and
mitigate
the risk that these children will spend a lifetime in poverty. •Volunteer
Task
Force •Shelter partners •Supplies (book labels, computer locks) â€
¢Training on
shelter youth programming and safety •Existing donor history and interests
report for cultivation •Board resolution and strategic plan with Learning
Center goals •Shelters  research on current student academic performance
Develop position descriptions and recruit and place retired teachers,
librarians, etc., for  learning Center Team  Write case statement for
potential donors Solicit cash and in-kind donations for books, computers, and
furniture Collaborate with shelter partners on Learning Center program
integration, grand openings, and media where appropriate Number of learning
centers created in 12 months Number of youth served Number of volunteers
engaged Youth attitudes toward reading, school, and computers will improve
during the time they are staying in the shelter as measured by the Garfield
Attitudinal Survey Youth will choose to read during free time at the shelter
at least three times per week, as recorded by the Learning Center logbook
(current baseline average is 0 times per week) Students who live for at least
one month in shelters with Learning Centers will be promoted to the next grade
on time at a 25% higher rate than the current baseline predicts Students aged
12-17 who live for at least one month in shelters with Learning Centers will
be only half as likely to drop out of school in the next year as the current
baseline predicts Boomer Volunteer Engagement: Collaborate Today; Thrive
Tomorrow by Jill Friedman Fixler and Sandy Eichberg
30. Progress Report Element Description Indicators & Tools Progress,
Challenges, & Needs Resources Action Yield Initial Impact Sustained Outcome
31. Flickr: chapendra What gets done gets measured, what gets measured gets
done. - Unknown Getting the Results You Need
32. Flickr: joiseyshowaa I cannot say whether things will get better if we
change; what I can say is they must change if they are to get better.
 George
C. Lichtenberg
33. Resources from JFFixler Group Free   Ready-to-use Tools & Templates
www.JFFixler.com/Tools Free   InnoVate Blog www.JFFixler.com/Blog Free  
Innovative Volunteer Strategies E-newsletter www.JFFixler.com/Newsletter Free
  Articles www.JFFixler.com/JFFixler-Group- Articles The Boomer Volunteer
Engagement Book Series www.JFFixler.com/Publications
34. Thank You! www.JFFixler.com www.facebook.com/JFFixler
www.JFFixler.com/blog
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Leveraging volunteer talent for organizational change

  • 1.  Leveraging Volunteer Talent for Organizational Change // <![CDATA[ var timer = (new Date()).getTime(); var _jspl = {} _jspl.pageInitTime = timer; var _ssPageMetrics = {}; // ]]> var jQl={q:[],dq:[],ready:function(a){typeof a=="function"&&jQl.q.push(a);return jQl},unq:function(){for(var a=0;a<jQl.q.length;a++)jQl.q[a]();jQl.q=[]},bId:null,boot:function(a){if(typeof window.jQuery.fn=="undefined"){if(!jQl.bId)jQl.bId=setInterval(function() {jQl.boot(a)},25)}else{jQl.bId&&clearInterval(jQl.bId);jQl.bId=0;jQl.unqjQdep(); $(jQl.unq());typeof# a=="function"&&a()}},booted:function(){return jQl.bId===0},loadjQ:function(a,c){setTimeout(function(){var b=document.createElement("script"); b.src=a;document.getElementsByTagName("head") [0].appendChild(b)},1);jQl.boot(c)},loadjQdep:function(a) {jQl.loadxhr(a,jQl.qdep)},qdep:function(a){if(a)typeof# window.jQuery.fn!=="undefined"&&!jQl.dq.length? jQl.rs(a):jQl.dq.push(a)},unqjQdep:function(){if(typeof# window.jQuery.fn=="undefined")setTimeout(jQl.unqjQdep,50);else{for(var a=0;a<jQl.dq.length;a++)jQl.rs(jQl.dq[a]);jQl.dq=[]}},rs:function(a){var c=document.createElement("script");document.getElementsByTagName("head") [0].appendChild(c);c.text=y a},loadxhr:function(a,c){var b;b=jQl.getxo();b.onreadystatechange=function(){b.readyState!=4||200!=b.status|| c(b.responseText,a)};try{b.open("GET",a,true);b.send("")}catch(d) {}},getxo:function(){vard a=false;try{a=new XMLHttpRequest}catch(c){for(var b=["MSXML2.XMLHTTP.5.0","MSXML2.XMLHTTP.4.0","MSXML2.XMLHTTP.3.0","MSXML2.XMLHTT P","Microsoft.XMLHTTP"],d=0;d<b.length;++d){try{a=newo ActiveXObject(b[d])}catch(e){continue}break}}finally{return a}}}; if(typeof window.jQuery=="undefined")var $=jQl.ready,jQuery=$; <!-- var slideshare_object = {"flagging": {"flagged_value":null},"is_free_author":false,"facebook_app_id":2490221586,"rela tive_static_origin_server":"//public.slidesharecdn.com/b/","category": {"featured":0},"presentationId":32503638,"downloads": {"allow":true,"sp_isdwnl":true},"comments": {"slideview_template":"u003Cliu003Ens u003Ca href="#" title="Commenter Title" class="notranslate commenter h-commenter j-author-photo" rel="nofollow"u003En u003Cimg class="nickname" src="/images/user-48x48.png" height="48" alt="Full Name" width="48" original="/images/user-48x48.png" /u003En u003Cstrong class="h-username j-username notranslate"u003EFull Nameu003C/strongu003Eu003Cspan class="bioStub notranslate"u003Eu003Cspan class="h-commenter-role"u003Eu003C/spanu003Eu003Cspan class="h-commenter-org"u003Eu003C/spanu003Eu003C/spanu003En u003C/au003En u003Cspan class="commentText h-comment-text notranslate"u003En Comment goes here.n u003C/spanu003En u003Cspan class="commentMeta h-comment-meta"u003En u003Cspan class="commentTimestamp h-timestamp"u003E12 hours agou003C/spanu003En u003Cspan class="commentActions h-comment-actions hide"u003En u003Cbutton class="j-reply"u003EReplyu003C/buttonu003En u003Cbutton class="action-edit"u003EEditu003C/buttonu003En u003Cbutton class="action-delete"u003EDeleteu003C/buttonu003En u003Cbutton class="action-spam"u003ESpamu003C/buttonu003En u003Cbutton class="action-block"u003EBlocku003C/buttonu003En u003C/spanu003En u003C/spanu003En u003Cdiv class="alertMessage blockMessage warning" id="confirmDialog"u003En u003Cspan class="title"u003EAre you sure you want tou003C/spanu003En u003Cbutton class="btn btn-mini" id="yes"u003EYesu003C/buttonu003En u003Cbutton class="btn btn-mini" id="no"u003ENou003C/buttonu003En u003C/divu003En u003Cdiv class="alertMessage blockMessage warning" id="messageDialog"u003En Your
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  • 16. in opportunities to help organizations innovate and pilot new ways of doing business. This webinar will explore how to engage volunteers as leaders of change. Learn where your organization is in its lifecycle and gain an appreciation for the importance of innovation in organizational sustainability. The webinar will also feature strategies for supporting volunteers and holding them accountable for change. Statistics Views Total Views57Views on SlideShare57Embed Views0 Actions Likes0Downloads9Comments0 0 Embeds 0 No embeds Accessibility View text version Categories Education Upload Details Uploaded via SlideShare as Adobe PDF Usage Rights © All Rights Reserved Report content Flagged as inappropriate Flag as inappropriate Flag as inappropriate Select your reason for flagging this presentation as inappropriate. None Pornographic Defamatory Illegal/Unlawful Spam Other Terms Of Service Violation Cancel File a copyright complaint Show less
  • 17. No comments yet Notes on Slide 1 Subscribe to commentsPost Comment Edit your comment Cancel More… Leveraging Volunteer Talent for Organizational Change Presentation Transcript 1. VolunteerMatch.org March 19, 2014 Leveraging Volunteer Talent for Organizational Change 2. Flickr: mckaysavage 3. Agenda Changing Worlds Volunteers Leading Change Power of Pilots Measuring Progress & Success 4. Flickr: Hopkinsii Time Technology Economic Challenge Generational Shift Volunteer Engagement Trends 5. Flickr: scooterroo2002 Four Generations in the Workplace 6. Flickr: scooterroo2002 Millennials (Generation Y) 1981   1999 76 Million Generation X 1965   1980 45 Million Baby Boomers 1946   1964 80 Million Traditionalists (Greatest and Silent Generation) 1922   1945 75 Million 7. Today s Volunteers Want to. . . Have Flexibility Use Their Skills Make an Impact Work with Colleagues 8. Today s Volunteers Are Motivated By. . . Achievement High-Functioning Teams Extensive Work Experience Efficiency Results 9. Perfect Storm Economics Demographics Technology Culture 10. Flickr: Hopkinsii Changes in the Staff Driven Model Results- focused Collaboration Volunteer Engagement Trends 11. Volunteers Leading Change Flickr: Drubunto 12. Nonprofit Life Cycle Susan Kenney Stevens, PH.D. Idea Start-up Growth Maturity Decline Turnaround Terminal 13. Volunteer Management Volunteer Engagement Flickr: lumaxart Changing the Volunteer Management Paradigm 14. Flickr: lindsey_lissau Volunteers Leading Change Entrepreneurial Self-Directed Skills Based Desire Flexibility & Control 15. New Staff Roles Cultivator/Talent Scout Facilitator Negotiator Convener Supporter 16. Don t do it. Get it done. 17. From concepts and theories to action and outcomes Flickr: dan zen Power of Pilots 18. Flickr: dan zen Experiment High risk tolerance Permission to change Managed in increments Power of Pilots 19. Flickr: Auntie P Needs Assessment 20. Flickr: iCampbe   Choose a meaningful place to intervene: • Have
  • 18. potential to create powerful results? • Mitigate or prevent a crisis? • Move an initiative forward? • Solve a problem? • Meet an objective? • Create momentum? What is critical? 21. Flickr: iCampbe   Toronto community center Volunteers as Community Investigators What is critical? 22. Flickr: iCampbe   New Hampshire Immigrant Community Group Communicating within and across the community What is critical? 23. Flickr: iCampbe   Connecticut Hospital Volunteers as Fall Prevention Educators What is critical? 24. Goals Actions Measures of Success Flickr: The Zion View Pilot Planning and Preparation 25. New Volunteer Roles Consultant Coach/Mentor Trainer Evaluator Project Manager Team Leader 26. Whom Do You Want to Cultivate? Volunteers who are ready to move up, and thus move the organization forward, often demonstrate interest, commitment, and leadership. Be attuned to these behaviors. 27. Goals Actions Measures of Success Flickr: The Zion View Developing Work Plans 28. Vision Resources Action Yield Initial Impact Sustained Outcome Work Plan Elements 29. Learning Center Pilot Work Plan Vision Resources Action Yield Initial Impact Sustained Outcome We will provide Learning Centers for youth living in our city s shelters. Centers will be equipped with computer stations, books (K-12 level), and furniture   tools to narrow the digital divide and mitigate the risk that these children will spend a lifetime in poverty. •Volunteer Task Force •Shelter partners •Supplies (book labels, computer locks) †¢Training on shelter youth programming and safety •Existing donor history and interests report for cultivation •Board resolution and strategic plan with Learning Center goals •Shelters  research on current student academic performance Develop position descriptions and recruit and place retired teachers, librarians, etc., for  learning Center Team  Write case statement for potential donors Solicit cash and in-kind donations for books, computers, and furniture Collaborate with shelter partners on Learning Center program integration, grand openings, and media where appropriate Number of learning centers created in 12 months Number of youth served Number of volunteers engaged Youth attitudes toward reading, school, and computers will improve during the time they are staying in the shelter as measured by the Garfield Attitudinal Survey Youth will choose to read during free time at the shelter at least three times per week, as recorded by the Learning Center logbook (current baseline average is 0 times per week) Students who live for at least one month in shelters with Learning Centers will be promoted to the next grade on time at a 25% higher rate than the current baseline predicts Students aged 12-17 who live for at least one month in shelters with Learning Centers will be only half as likely to drop out of school in the next year as the current baseline predicts Boomer Volunteer Engagement: Collaborate Today; Thrive Tomorrow by Jill Friedman Fixler and Sandy Eichberg 30. Progress Report Element Description Indicators & Tools Progress, Challenges, & Needs Resources Action Yield Initial Impact Sustained Outcome 31. Flickr: chapendra What gets done gets measured, what gets measured gets done. - Unknown Getting the Results You Need 32. Flickr: joiseyshowaa I cannot say whether things will get better if we change; what I can say is they must change if they are to get better.  George C. Lichtenberg 33. Resources from JFFixler Group Free   Ready-to-use Tools & Templates www.JFFixler.com/Tools Free   InnoVate Blog www.JFFixler.com/Blog Free   Innovative Volunteer Strategies E-newsletter www.JFFixler.com/Newsletter Free
  • 19.   Articles www.JFFixler.com/JFFixler-Group- Articles The Boomer Volunteer Engagement Book Series www.JFFixler.com/Publications 34. Thank You! www.JFFixler.com www.facebook.com/JFFixler www.JFFixler.com/blog Follow us on LinkedIn Follow us on Twitter Find us on Facebook Find us on Google+ Learn About Us About Careers Our Blog Press Contact Us Help & Support Using SlideShare SlideShare 101 Terms of Use Privacy Policy Copyright & DMCA Community Guidelines SlideShare on Mobile
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