CVS-Caremark: “Serena allows CVS-Caremark to do development cheaper, faster and better than ever before. Using Serena Requirements Management, requirements are tracked systematically from capture through to production deployment. All requirements are directly linked to their corresponding test case and to the business process map. Another key benefit that CVS-Caremark has received is the ability to measure cycle time and rework throughout the application delivery process.”Kutxa, a major Spanish bank, has created improved efficiency across theirapplication development process, from business demand through development and into release. In fact, Miren Alvarez Picos, Kutxa’s IT Director saysthat “wewanted to manage our software change and configurations in a more efficient way. Serena’s approach to orchestrated ALM fit our requirements exactly.” Orchestrated ALM and getting visibility into the application delivery process is taking root in a variety of industries and country, such as with France Telecom. Then there is Portuguese bank CaixaGeral, who has reduced the errors in the deployment process by 50% , and the errors in the Production Environment by 30%.