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SOCIAL MEDIA / CMC / OCTOBER 24, 2011
WWW.SLIDESHARE.NET/SEOLSEARCHKATY
INBOUND
MARKETING
PULL NOT PUSH.
INTERNET USAGE




Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
INTERNET USAGE




Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
INTERNET USAGE




Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
SOCIALNOMICS
Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
OUTBOUND &
    INBOUND MARKETING




Image Resource: HubSpot.com
Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
SOCIAL
MEDIA
PULL NOT PUSH MARKETING
SOCIAL MEDIA
MARKETING
                                        You




•   Networking
•   Participating in conversations
•   Developing meaningful customer relationships
•   Becoming a resource for consumers
•   Become an expert in your field.
•   Winning greater quantities of brand advocates
SOCIALNOMICS
SOCIALNOMICS
SOCIALNOMICS




           Socialnomics 3 [via Erik Qualman 2:05 Fatboy Slim]
          From: Socialnomics09 | Jun 29, 2011 | 15,277 views
This is Social Media Revolution 3 based on Erik Qualman's #1 Best Seller
         Socialnomics. The music is by Fatboy Slim in this version

     http://youtu.be/nPYrbSUqr2k / http://www.socialnomics.net/
ADVANTAGES OF USING
YOUR VIRTUAL SOCIAL NETWORKS
• You become more VISIBLE
• You become more COMPETANT
• Build relationships with RELEVANT people
• Communicate MORE OFTEN
• INCREASE your number of relationships
• Build a MORE DIVERSE network
• Mantra:
  Be Available.
  Be Interesting.
  Be Flexible!
IF YOU
DON’T TAKE
CONTROL
OF YOUR
PERSONAL
OR BUSINESS
BRAND ONLINE,
IT WILL BE CONTROLLED BY
WHAT PEOPLE HAVE TO SAY
ABOUT YOU.
BLOGGING
IS IT ALL ABOUT SEARCH ENGINE RANKINGS?
WHY BLOG?
   • Blogs bring 55% more visits
     to an associated website
   • You don’t have to author
     a blog to get involved
     • Comment, like, share, post on others
   • Small audiences of the right people
      - micro-persuasion
   • Creates thought leadership
   • SEARCH ENGINES <3 BLOGS!




@shelbyo
HOW TO
START A BLOG:
• Pick a blogging service: BlogSpot, WordPress, Tumblr…
• Host your blog on your main site: website.com/blog
• Consider your ideal site visitors
• Brainstorm keywords related to your business
  and/or research keywords:
   • www.wordtracker.com
   • www.seomoz.org
   • https://adwords.google.com
WHAT
TO BLOG ABOUT:
• FAQs: What Are The Most Common Questions Your Customers Ask?
• The Best Top 5, 10, 15, 20, 7, 11 or 111 Lists
• Trending Topics: Be Opinionated
   • www.google.com/trends
   • www.twitter.com/trendingtopics
   • http://www.whatthetrend.com/
• Other Ideas:
   •   One photo with a caption or Several photos with captions
   •   A review of a book, a film, a product
   •   A How-To guide or a How-NOT-To guide
   •   A short video, or audio clip
   •   An interview
   •   A rant or a rave
   •   A thoughtful response to somebody else‘s blog post
BLOGGING
ESSENTIALS:
• Creative, Keyword Rich Headlines
• 500 words or less
• Sub-headings – Break Up Text
• Photos
    • http://search.creativecommons.org/
    • http://www.flickr.com/
    • http://commons.wikimedia.org/

• Calls to Actions
• Tags
• Search Box
• Checklist: http://www.slideshare.net/HubSpot/blog-checklist/download
PROMOTING
YOUR BLOG
• Subscription Options:              • Publish on Blog
  Email (www.feedburner.com),          Directories:
  RSS, Twitter, Facebook
                                        •   Blogarama
• Social Media Sharing: Twitter,        •   Globe of Blogs
  Facebook, Digg, StumbleUpon,          •   Bloggapedia
  Pinterest
                                        •   BlogFlux
• Include Your Blog in Traditional      •   SuperBlog Directory
  Communications
                                        •   Bloggernity
• Write Guest Blog Posts                •   Blog Listing
• Get Active in Online Communities      •   Bloggio
• Mention Media and Influencers
BLOGGING RESOURCES
Tools for Finding Blogs   Tools for Measuring Blogs
Google Blog Search        Alexa
Technorati
                          Compete
                          Comscore
Tools for Reading Blogs   Technorati
Bloglines                 Blog Grader
FeedDemon
Google Reader
NetNewsWire
                          Top Blogs About Blogging

Tools for Writing Blogs
                          Blogtrepreneur
                          Copyblogger
Blogger                   Daily Blog Tips
HubSpot
Movable Type              Lorelle on Wordpress
TypePad                   Problogger
WordPress
TWITTER
THE FASTEST GROWING SOCIAL MEDIA PLATFORM
HOW TO USE
TWITTER
•   Create a profile: Include photo, logo or illustration; bio; and link
•   Listen for awhile, learn the lingo
•   Follow people in your industry; customers; prospects; media outlets
•   Sign up for Twilerts - use keywords & company name
•   Tweet 140-character mini-blogs
•   Include Web links, Twitpics, #hashtags in tweets
•   Tweet helpful information:
    •   Specials/deals
    •   Industry information
    •   Company updates, events
    •   Personal anecdotes, experiences
    •   Links to resources
    •   Current events
    •   Opinions of articles/blogs
TWEETING
STYLES
• Be yourself
• Be your company brand
• Follow interesting people
• You don‘t have to follow everyone who follows you
• Block inappropriate followers
• Re-tweet often, but tweet more frequently
• DM if tweet is TMI or irrelevant for masses
• Be social; participate in conversations & use # tags
• Reply to Tweets
• It‘s not all business
• Use tools to help! TweetDeck, CoTweet, HootSuite
FACEBOOK
500 MILLION+ ACTIVE USERS
FACEBOOK
PROFILES & PAGES
• People have Profiles
• Brands/Businesses have Pages
• Use your personal profile to create and Admin a Page
   • www.facebook.com/pages/create.php
• Choose a Category (cannot be changed)
•   Complete Basic Information
• Start Posting Status Updates
• Add Other Administrators
• Invite Friends, Colleagues, Clients to Fan
MANAGING
FACEBOOK PAGES
• To access your page easily, go to the top right corner and
  select ‗Use Facebook as Page‘




• You can edit settings by clicking ‗Edit Page‘ near top right
MANAGING
FACEBOOK PAGES
• Work your way through the menu on the right side, including
  setting up your page URL
   • You need 25 fans to claim your Vanity URL
   • You can‘t change it – so get it right the first time!
MANAGING
FACEBOOK PAGES “ON THE GO”
•   Go to ‗Mobile‘ and save your Mobile Email address to your phone…




•   With the iPhone / Facebook application
     •   Click + sign on the top left corner and then Click "Pages" on bottom right.
     •   Select your page — it is now a favorite on your home dock.
     •   Now click your page's icon.
     •   To post a photo, click the "camera" icon.
     •   To post a status update, tap the "What's on your mind?" field.
FACEBOOK EDGE RANK




• Affinity – How often you interact with others (be it visiting a
  friend‘s profile or commenting on a page‘s picture).
• Edge Weight – The type of content it is. A few types are:
  Photos, Videos, Status, Place Checkins, becoming friends with
  someone, liking a page, changing your profile picture, etc.
  Keep in mind, there are general rules, but everyone‘s Edge
  Weight is different and Facebook has carte blanche to tweak
  things at will.
• Recency – The older something is, the less likely you are to
  see it.
MANAGING
FACEBOOK PAGES
FACEBOOK
    POSTING STRATEGY
    • Timing – Varies per industry! Posts made between
      8 PM and 7 AM receive 20% more user engagement.
    • On Wednesdays, fan engagement is 8% above average.
    • Posting 1-2 times per day produces 40% higher user
      engagement.**
    • Posting 1-4 times per week produces 71% higher user
      engagement.
    • Keep it Short & Sweet: Posts with 80 characters or less receive
      66% higher engagement. Very concise posts – those between one
      and 40 characters – generate highest engagement.
    • And while the content should be short, the URL probably shouldn‘t
      be — posts with a full-length URL had three times the
      engagement of their shortened bit.ly, ow.ly and tinyurl
      counterparts.
Link to the Study by Buddy Media.
FACEBOOK
    POSTING STRATEGY
    • Ask questions to spark dialogue – ―question‖ Posts generate
      Comment rates double that of ―non-question‖ Posts.
    • Outright saying ―post,‖ ―comment‖ or ―tell us‖ motivates fans to
      engage. If you‘re seeking answers, put a simple ―where‖ or
      ―when‖ or ―would‖ question at the end of the post — you‘ll get
      15% more engagement than if the question is buried in the
      middle. Shy away from ―why‖ questions, as they seem invasive
      and ask much more of a user than a ―what‖ question,
    • Fill in the blank Posts receive 9 times more Comments than
      other Posts.




Link to the Study by Buddy Media.
FACEBOOK
    POSTING STRATEGY
    • Offer fans ―$ off‖ and coupons. Posts containing these offer-
      related keywords receive the highest engagement.
    • ―$ Off‖ offers receive twice the engagement of ―% Off‖ offers.
    • Fan other business pages that complement your business and
      @ mention them in your posts so that you show up on their
      wall.
    • Photos receive the most Likes on Facebook. Photos get
      50% more impressions than any other post type.
    • Links are 87% more likely to be shared than any other post
      type on Facebook.




Link to the Study by Buddy Media.
FACEBOOK
RESOURCES
• The Official Facebook Blog
• All Facebook: The Unofficial Facebook Resource
• Facebook Social Plugins
• Networked Blogs
• Liveworld's Facebook Forum 2.0
• Wildfire Application (for Facebook contests/promotions)
• Mashable
LINKEDIN
GETTING DOWN TO BUSINESS
OPTIMIZE
   YOUR LINKEDIN PROFILE
   The Obvious Steps:
   1. Upload a photo!
   2. Complete Your Profile!
   3. Showcase Projects &
      Successes in Work History
      & Summary Sections
   4. Find meaningful contacts
   5. Ask for Recommendations
      (and Recommend others)




@seolsearchkaty
OPTIMIZE
   YOUR LINKEDIN PROFILE
   The Not-So-Obvious Steps:
   1. Update your personal URL
      • eg. LinkedIn.com/in/katymartin
   2. When adding websites, choose ‘Other’ and use this
      area to spell out your current company with a few key –
      searchable – words.
      • Eg. Colomark Media Web & Social Media Marketing
   3. Update your settings to show all your information
   4. Update Your Status Often
   5. Start asking and answering questions
      on LinkedIn Answers


@seolsearchkaty
SOCIAL
MEDIA R.O.I
HOW YOU KNOW IT’S WORKING
HOW DO YOU KNOW
   IT’S WORKING?
   1.   Search engine ranking
   2.   Social bookmarking activity
   3.   Social networking connections
   4.   Video/podcast views/listens
   5.   Inbound links to your website/blog
   6.   RSS subscriptions
   7.   Comments on your blog
   8.   Mentions of your brand
   9.   Number of times people search for your brand
   10. Visitors (first-time and repeat)
   & Leads & Customers!
   Or Job Offers, Promotions & a Raise!

@seolsearchkaty
LEARN MORE…
   • www.Mashable.com
   • http://www.hubspot.com/marketing-hubs/
   • http://www.hubspot.com/blog
   • http://www.seomoz.org/blog
   • http://newsletter.blizzardinternet.com
   • https://blog.facebook.com
   • http://www.google.com/intl/en/press/blog-directory.html
   • http://www.linkedin.com/answers
   • https://www.facebook.com/questions/
       • www.Delicious.com/seolSearchMarketing


@seolsearchkaty
LEARN MORE:
GOOGLE.COM/READER
LEARN MORE:
GOOGLE RSS READER




           Learn more: YouTube: RSS in Plain English
GET
CREATIVE
SOCIAL MEDIA FOR PERSONAL BRANDING
THIS IS YOUR
NEW BUSINESS CARD
GET CREATIVE
GET CREATIVE
GET CREATIVE
GET CREATIVE
GET CREATIVE




          http://flavors.me/
GET CREATIVE
GET CREATIVE




  Prepare to feel really inadequate about your chosen resume font.
GET CREATIVE




    Check-out http://www.daqri.com/ to build your own
           Augmented Reality business card
Q&A
KATY@COLOMARK.COM / @SEOLSEARCHKATY

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Social Media Presentation for CMC

  • 1. SOCIAL MEDIA / CMC / OCTOBER 24, 2011
  • 4. INTERNET USAGE Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
  • 5. INTERNET USAGE Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
  • 6. INTERNET USAGE Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
  • 8. Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
  • 9. OUTBOUND & INBOUND MARKETING Image Resource: HubSpot.com
  • 10. Beautiful slides and stats (borrowed) from: http://www.slideshare.net/HubSpot/its-time-to-transform-your-marketing
  • 12. SOCIAL MEDIA MARKETING You • Networking • Participating in conversations • Developing meaningful customer relationships • Becoming a resource for consumers • Become an expert in your field. • Winning greater quantities of brand advocates
  • 15. SOCIALNOMICS Socialnomics 3 [via Erik Qualman 2:05 Fatboy Slim] From: Socialnomics09 | Jun 29, 2011 | 15,277 views This is Social Media Revolution 3 based on Erik Qualman's #1 Best Seller Socialnomics. The music is by Fatboy Slim in this version http://youtu.be/nPYrbSUqr2k / http://www.socialnomics.net/
  • 16. ADVANTAGES OF USING YOUR VIRTUAL SOCIAL NETWORKS • You become more VISIBLE • You become more COMPETANT • Build relationships with RELEVANT people • Communicate MORE OFTEN • INCREASE your number of relationships • Build a MORE DIVERSE network • Mantra: Be Available. Be Interesting. Be Flexible!
  • 17. IF YOU DON’T TAKE CONTROL OF YOUR PERSONAL OR BUSINESS BRAND ONLINE, IT WILL BE CONTROLLED BY WHAT PEOPLE HAVE TO SAY ABOUT YOU.
  • 18. BLOGGING IS IT ALL ABOUT SEARCH ENGINE RANKINGS?
  • 19. WHY BLOG? • Blogs bring 55% more visits to an associated website • You don’t have to author a blog to get involved • Comment, like, share, post on others • Small audiences of the right people - micro-persuasion • Creates thought leadership • SEARCH ENGINES <3 BLOGS! @shelbyo
  • 20. HOW TO START A BLOG: • Pick a blogging service: BlogSpot, WordPress, Tumblr… • Host your blog on your main site: website.com/blog • Consider your ideal site visitors • Brainstorm keywords related to your business and/or research keywords: • www.wordtracker.com • www.seomoz.org • https://adwords.google.com
  • 21. WHAT TO BLOG ABOUT: • FAQs: What Are The Most Common Questions Your Customers Ask? • The Best Top 5, 10, 15, 20, 7, 11 or 111 Lists • Trending Topics: Be Opinionated • www.google.com/trends • www.twitter.com/trendingtopics • http://www.whatthetrend.com/ • Other Ideas: • One photo with a caption or Several photos with captions • A review of a book, a film, a product • A How-To guide or a How-NOT-To guide • A short video, or audio clip • An interview • A rant or a rave • A thoughtful response to somebody else‘s blog post
  • 22. BLOGGING ESSENTIALS: • Creative, Keyword Rich Headlines • 500 words or less • Sub-headings – Break Up Text • Photos • http://search.creativecommons.org/ • http://www.flickr.com/ • http://commons.wikimedia.org/ • Calls to Actions • Tags • Search Box • Checklist: http://www.slideshare.net/HubSpot/blog-checklist/download
  • 23. PROMOTING YOUR BLOG • Subscription Options: • Publish on Blog Email (www.feedburner.com), Directories: RSS, Twitter, Facebook • Blogarama • Social Media Sharing: Twitter, • Globe of Blogs Facebook, Digg, StumbleUpon, • Bloggapedia Pinterest • BlogFlux • Include Your Blog in Traditional • SuperBlog Directory Communications • Bloggernity • Write Guest Blog Posts • Blog Listing • Get Active in Online Communities • Bloggio • Mention Media and Influencers
  • 24. BLOGGING RESOURCES Tools for Finding Blogs Tools for Measuring Blogs Google Blog Search Alexa Technorati Compete Comscore Tools for Reading Blogs Technorati Bloglines Blog Grader FeedDemon Google Reader NetNewsWire Top Blogs About Blogging Tools for Writing Blogs Blogtrepreneur Copyblogger Blogger Daily Blog Tips HubSpot Movable Type Lorelle on Wordpress TypePad Problogger WordPress
  • 25. TWITTER THE FASTEST GROWING SOCIAL MEDIA PLATFORM
  • 26. HOW TO USE TWITTER • Create a profile: Include photo, logo or illustration; bio; and link • Listen for awhile, learn the lingo • Follow people in your industry; customers; prospects; media outlets • Sign up for Twilerts - use keywords & company name • Tweet 140-character mini-blogs • Include Web links, Twitpics, #hashtags in tweets • Tweet helpful information: • Specials/deals • Industry information • Company updates, events • Personal anecdotes, experiences • Links to resources • Current events • Opinions of articles/blogs
  • 27. TWEETING STYLES • Be yourself • Be your company brand • Follow interesting people • You don‘t have to follow everyone who follows you • Block inappropriate followers • Re-tweet often, but tweet more frequently • DM if tweet is TMI or irrelevant for masses • Be social; participate in conversations & use # tags • Reply to Tweets • It‘s not all business • Use tools to help! TweetDeck, CoTweet, HootSuite
  • 29. FACEBOOK PROFILES & PAGES • People have Profiles • Brands/Businesses have Pages • Use your personal profile to create and Admin a Page • www.facebook.com/pages/create.php • Choose a Category (cannot be changed) • Complete Basic Information • Start Posting Status Updates • Add Other Administrators • Invite Friends, Colleagues, Clients to Fan
  • 30. MANAGING FACEBOOK PAGES • To access your page easily, go to the top right corner and select ‗Use Facebook as Page‘ • You can edit settings by clicking ‗Edit Page‘ near top right
  • 31. MANAGING FACEBOOK PAGES • Work your way through the menu on the right side, including setting up your page URL • You need 25 fans to claim your Vanity URL • You can‘t change it – so get it right the first time!
  • 32. MANAGING FACEBOOK PAGES “ON THE GO” • Go to ‗Mobile‘ and save your Mobile Email address to your phone… • With the iPhone / Facebook application • Click + sign on the top left corner and then Click "Pages" on bottom right. • Select your page — it is now a favorite on your home dock. • Now click your page's icon. • To post a photo, click the "camera" icon. • To post a status update, tap the "What's on your mind?" field.
  • 33. FACEBOOK EDGE RANK • Affinity – How often you interact with others (be it visiting a friend‘s profile or commenting on a page‘s picture). • Edge Weight – The type of content it is. A few types are: Photos, Videos, Status, Place Checkins, becoming friends with someone, liking a page, changing your profile picture, etc. Keep in mind, there are general rules, but everyone‘s Edge Weight is different and Facebook has carte blanche to tweak things at will. • Recency – The older something is, the less likely you are to see it.
  • 35. FACEBOOK POSTING STRATEGY • Timing – Varies per industry! Posts made between 8 PM and 7 AM receive 20% more user engagement. • On Wednesdays, fan engagement is 8% above average. • Posting 1-2 times per day produces 40% higher user engagement.** • Posting 1-4 times per week produces 71% higher user engagement. • Keep it Short & Sweet: Posts with 80 characters or less receive 66% higher engagement. Very concise posts – those between one and 40 characters – generate highest engagement. • And while the content should be short, the URL probably shouldn‘t be — posts with a full-length URL had three times the engagement of their shortened bit.ly, ow.ly and tinyurl counterparts. Link to the Study by Buddy Media.
  • 36. FACEBOOK POSTING STRATEGY • Ask questions to spark dialogue – ―question‖ Posts generate Comment rates double that of ―non-question‖ Posts. • Outright saying ―post,‖ ―comment‖ or ―tell us‖ motivates fans to engage. If you‘re seeking answers, put a simple ―where‖ or ―when‖ or ―would‖ question at the end of the post — you‘ll get 15% more engagement than if the question is buried in the middle. Shy away from ―why‖ questions, as they seem invasive and ask much more of a user than a ―what‖ question, • Fill in the blank Posts receive 9 times more Comments than other Posts. Link to the Study by Buddy Media.
  • 37. FACEBOOK POSTING STRATEGY • Offer fans ―$ off‖ and coupons. Posts containing these offer- related keywords receive the highest engagement. • ―$ Off‖ offers receive twice the engagement of ―% Off‖ offers. • Fan other business pages that complement your business and @ mention them in your posts so that you show up on their wall. • Photos receive the most Likes on Facebook. Photos get 50% more impressions than any other post type. • Links are 87% more likely to be shared than any other post type on Facebook. Link to the Study by Buddy Media.
  • 38. FACEBOOK RESOURCES • The Official Facebook Blog • All Facebook: The Unofficial Facebook Resource • Facebook Social Plugins • Networked Blogs • Liveworld's Facebook Forum 2.0 • Wildfire Application (for Facebook contests/promotions) • Mashable
  • 40. OPTIMIZE YOUR LINKEDIN PROFILE The Obvious Steps: 1. Upload a photo! 2. Complete Your Profile! 3. Showcase Projects & Successes in Work History & Summary Sections 4. Find meaningful contacts 5. Ask for Recommendations (and Recommend others) @seolsearchkaty
  • 41. OPTIMIZE YOUR LINKEDIN PROFILE The Not-So-Obvious Steps: 1. Update your personal URL • eg. LinkedIn.com/in/katymartin 2. When adding websites, choose ‘Other’ and use this area to spell out your current company with a few key – searchable – words. • Eg. Colomark Media Web & Social Media Marketing 3. Update your settings to show all your information 4. Update Your Status Often 5. Start asking and answering questions on LinkedIn Answers @seolsearchkaty
  • 42. SOCIAL MEDIA R.O.I HOW YOU KNOW IT’S WORKING
  • 43. HOW DO YOU KNOW IT’S WORKING? 1. Search engine ranking 2. Social bookmarking activity 3. Social networking connections 4. Video/podcast views/listens 5. Inbound links to your website/blog 6. RSS subscriptions 7. Comments on your blog 8. Mentions of your brand 9. Number of times people search for your brand 10. Visitors (first-time and repeat) & Leads & Customers! Or Job Offers, Promotions & a Raise! @seolsearchkaty
  • 44. LEARN MORE… • www.Mashable.com • http://www.hubspot.com/marketing-hubs/ • http://www.hubspot.com/blog • http://www.seomoz.org/blog • http://newsletter.blizzardinternet.com • https://blog.facebook.com • http://www.google.com/intl/en/press/blog-directory.html • http://www.linkedin.com/answers • https://www.facebook.com/questions/ • www.Delicious.com/seolSearchMarketing @seolsearchkaty
  • 46. LEARN MORE: GOOGLE RSS READER Learn more: YouTube: RSS in Plain English
  • 47. GET CREATIVE SOCIAL MEDIA FOR PERSONAL BRANDING
  • 48. THIS IS YOUR NEW BUSINESS CARD
  • 53. GET CREATIVE http://flavors.me/
  • 55. GET CREATIVE Prepare to feel really inadequate about your chosen resume font.
  • 56. GET CREATIVE Check-out http://www.daqri.com/ to build your own Augmented Reality business card