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What is the value of Search Engine Optimisation (SEO) ?

     Steve Overton – Pre Sales and SEO Manager, Searchmetrics (Northern Europe)




© 2011 All Rights Reserved.
How do you measure the value of SEO


                                      Why do SEO
                                      Assess the value of SEO
                                          Forecasting value of future SEO
                                          Tracking and On-going Measurement




© 2011 All Rights Reserved.                            2
Why do SEO ?



                                        • Why not just advertise
                                           • PPC costs rising
                                           • PPC very competitive
                                           • No residual benefits to PPC

                                        • 77% of search users choose
                                          organic over paid listings

                                        • 67% choose organic search results
                                          when purchasing

                                        • Organic click-through generates
                                          25% higher conversion rates than
                                          PPC




© 2011 All Rights Reserved.             3
Forecast the value of SEO

  Keyword Research




© 2011 All Rights Reserved.
Position, position, position




Source : Optify, Dec 2010
© 2011 All Rights Reserved.                           5
Estimate potential value of SEO




      Potential: (524 - 7)Visitors/day * Conversion rate * Conversion value


                                   = €€€ / $$$ / £££
© 2011 All Rights Reserved.
Analysis of keywords driving traffic


                               Brand         Generic / category phrases




                               20%                    80%




                                                                Content creation
                  Brand marketing
                                                                Indexing
                  Link Building


© 2011 All Rights Reserved.                       7
Typical conversion funnel

                                                       Keywords


       Generic e.g. Shoes




      Generic e.g. Running Shoes



       Brand e.g. Nike Running Shoes




                                                      Conversions

© 2011 All Rights Reserved.                       8
Attributing the value


Attribution Models                                                                         Last Touch   First Touch
                                                                                                         Adwords


                                                                                             Referral      Organic
Organic Search                Organic Search        Referral

Organic Search                Organic Search     Paid advertising       Paid advertising      Paid         Organic
                                                                                                            Paid


                                                                                             Organic        Paid
Paid advertising              Organic Search          Direct

Organic Search                Organic Search     Paid advertising           Direct            Paid         Organic
                                                                                                            Paid



        Direct                Paid advertising                                               Referral      Direct
                                                                                                           Paid
                                                    Referral

Organic Search                Paid advertising        Direct                                  Paid         Organic
                                                                                                            Paid




                  Multi Touch Attribution recently supported by GA is the real winner


© 2011 All Rights Reserved.                                         9
Proving value of Google Paid Advertising


 Introduced Assisted Clicks / Conversions in March 2010




© 2011 All Rights Reserved.                     10
GA – multi channel funnels

 Introduced Multi Channel reporting in July 2011

                  Top Conversion Paths

                              • Standard Reports
                                 •   ‘Paid advertising’ — PPC advertising, banners and so on
                                 •   ‘Organic search’ — unpaid search visits
                                 •   ‘Social’ — Facebook, Twitter and a long list of other social sites
                                 •   ‘Referral’ — referred visits
                                 •   ‘Email’ – visits where the medium has been tagged as ‘email’

                              • Custom Reports
                                 •   Brand Organic Search
                                 •   Head Terms Organic
                                 •   Long Tail Organic Search
                                 •   Brand Paid
                                 •   Etcetc




© 2011 All Rights Reserved.                                     11
Custom multi-channel report – Google analytics




© 2011 All Rights Reserved.                     12
Assisted Conversions report


Reporting the value by channel




                              Organic Search contributed 6,395 last touch conversions
                                                        +
                                           Assisted 5,355 conversions




© 2011 All Rights Reserved.                           13
ROI reporting - ££££




© 2011 All Rights Reserved.                   14
Summary




             Integrate search analytics and web analytics




                              (Not Provided) = Top Performing keyword. Thanks Google.

© 2011 All Rights Reserved.                           15

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The Value of SEO

  • 1. What is the value of Search Engine Optimisation (SEO) ? Steve Overton – Pre Sales and SEO Manager, Searchmetrics (Northern Europe) © 2011 All Rights Reserved.
  • 2. How do you measure the value of SEO  Why do SEO  Assess the value of SEO  Forecasting value of future SEO  Tracking and On-going Measurement © 2011 All Rights Reserved. 2
  • 3. Why do SEO ? • Why not just advertise • PPC costs rising • PPC very competitive • No residual benefits to PPC • 77% of search users choose organic over paid listings • 67% choose organic search results when purchasing • Organic click-through generates 25% higher conversion rates than PPC © 2011 All Rights Reserved. 3
  • 4. Forecast the value of SEO Keyword Research © 2011 All Rights Reserved.
  • 5. Position, position, position Source : Optify, Dec 2010 © 2011 All Rights Reserved. 5
  • 6. Estimate potential value of SEO Potential: (524 - 7)Visitors/day * Conversion rate * Conversion value = €€€ / $$$ / £££ © 2011 All Rights Reserved.
  • 7. Analysis of keywords driving traffic Brand Generic / category phrases 20% 80% Content creation Brand marketing Indexing Link Building © 2011 All Rights Reserved. 7
  • 8. Typical conversion funnel Keywords Generic e.g. Shoes Generic e.g. Running Shoes Brand e.g. Nike Running Shoes Conversions © 2011 All Rights Reserved. 8
  • 9. Attributing the value Attribution Models Last Touch First Touch Adwords Referral Organic Organic Search Organic Search Referral Organic Search Organic Search Paid advertising Paid advertising Paid Organic Paid Organic Paid Paid advertising Organic Search Direct Organic Search Organic Search Paid advertising Direct Paid Organic Paid Direct Paid advertising Referral Direct Paid Referral Organic Search Paid advertising Direct Paid Organic Paid Multi Touch Attribution recently supported by GA is the real winner © 2011 All Rights Reserved. 9
  • 10. Proving value of Google Paid Advertising Introduced Assisted Clicks / Conversions in March 2010 © 2011 All Rights Reserved. 10
  • 11. GA – multi channel funnels Introduced Multi Channel reporting in July 2011 Top Conversion Paths • Standard Reports • ‘Paid advertising’ — PPC advertising, banners and so on • ‘Organic search’ — unpaid search visits • ‘Social’ — Facebook, Twitter and a long list of other social sites • ‘Referral’ — referred visits • ‘Email’ – visits where the medium has been tagged as ‘email’ • Custom Reports • Brand Organic Search • Head Terms Organic • Long Tail Organic Search • Brand Paid • Etcetc © 2011 All Rights Reserved. 11
  • 12. Custom multi-channel report – Google analytics © 2011 All Rights Reserved. 12
  • 13. Assisted Conversions report Reporting the value by channel Organic Search contributed 6,395 last touch conversions + Assisted 5,355 conversions © 2011 All Rights Reserved. 13
  • 14. ROI reporting - ££££ © 2011 All Rights Reserved. 14
  • 15. Summary Integrate search analytics and web analytics (Not Provided) = Top Performing keyword. Thanks Google. © 2011 All Rights Reserved. 15