1. UNIT-1
PERFORMANCE MANAGEMENT
1

2. PERFORMANCE
• Outcomes Achieved or accomplishments at work
• The actual contribution of an individual or team
to the organisation’s strategic goals.
• It realizes one’s potential.
• It is an impact.
2

3. PFM
• A Strategic and integrated approach
• Delivering sustained success to organisations
• By improving the performance of the people
• Who work in them and by developing the
capabilities of teams and individual contributors.
3

4. INTEGRATION
Vertical – aligning objectives at the organisation,
team and individual levels.
Functional – focussing strategies onto tasks in
different parts of the organisation
Human Resource – linking the human resource
management sub-systems like people
management, appraisal, task monitoring,
motivation reward system and so on.
Goals – attempting congruence between
individual needs and aspirations of managees
with goals and objectives of the organisation.
4

5. PFM SYSTEM
• Planning Managee Performance and
Development
• Monitoring Managee Performance and
Mentoring Managee Development
• Annual Stocktaking
5

6. PLANNING MANAGEE PERFORMANCE
AND DEVELOPMENT
PLANNING MANAGEE PERFORMANCE AND DEVELOPMENT
Establishing Mutual Expectations for Performance & Development
Role
Description
Special and
Development
al
Achievements
Performance
Standards or
the best
achievement
Outcome of
the Most
Recent
Stocktaking
6

7. PLANNING MANAGEE PERFORMANCE
AND DEVELOPMENT
• Study outcome of the most recent stocktaking
• Review the managee’s role description
• Establish performance standards or the best
achievement levels
• Design special or developmental assignments
7

8. MONITORING MANAGEE
PERFORMANCE & MENTORING
MANAGEE DEVELOPMENTSensitive And Supportive supervision
Counselling
Coaching and mentoring
Delegating
Managee Development
Planned review Discussions
Communication
8

9. ANNUAL STOCKTAKING
• Stocktaking Performance
• Stocktaking Potential
• Appraising for Recognition and Reward
9

10. PROCESS OF PFM
Org Mission,
Goals, Strategy
and Operational
Plans
Individual Role & its
Description, Indices for
Monitoring Performance,
Performance Standards
Role-wise Plans and
expectations
Feedb
ack
Stock
taking
Mentoring And
Mentoring Activity
10

11. DIMENSIONS
Output or result
Input
Time
Focus
Quality
Cost
11

12. ORG AND INDIVIDUAL PERFORMANCE
PLAN
• Organization's mission and goals
• Annual operating plans
12