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Technology Team
   Overview
  Sensible Washington 2011
Goal:
Leverage modern technology to
reliably and consistently support:
 • distributed, resilient organization
 • new media/social media outreach
 • volunteer support, campaign logistics
 • outcome measurement, process refinement
Distributed
 Resilient
Organization
Distributed Organization


• Allows volunteer groups to self-manage
  locally, while remaining highly connected to
  the rest of the organization.
Distributed Culture


• Propagate a culture of recognizing and
  rewarding volunteers for actions that
  support Sensible Washington’s goals.
Distributed Resiliency


• Facilitate coordinator overlap and “co-
  coordinators”
• Foster rich volunteer communication
• Prevent area-specific organizational collapse
New Media
Social Media
What is “New Media”?
• “New Media Is People!”
• It’s about relationships and communications
  between people.
• Organizations are also made of people.
  New Media embraces this fact.
• Takes advantage of cyberspace, with
  creative intersection with physical space.
New Media Goal

• Use creative campaigns to convert people
  into supporters of Sensible Washington:
 • Donors
 • Petition signers
 • Volunteers
New Media Team

• New media strategists work with PR and
  other teams to develop effective new
  media campaigns.
• New media army follows through with
  execution of campaign to spread the word
  widely and quickly.
Volunteer Support
  Field Logistics
Support & Logistics
      Philosophy

• Volunteers are gold
• Petitions are platinum
Support & Logistics
        Goals
• Easy to use volunteer tools that reward
  volunteers for staying connected and
  informed.
• Real-time decision support tools for
  campaign management.
• Support petition control and management
  to achieve a maximum return and minimum
  fraud rate.
Decision Making
   Example Questions
• “Where are we not collecting signatures at
  all?”
• “Who are the most active signature or
  donation collectors?”
• “Which coordinators recently became
  inactive, and when was their last activity?”
• “How many signatures do we have?”
Measurement
 Refinement
Measurement Goals
• To the extent possible,
• Measure the processes and outcomes of
 • conversion campaigns
 • petition distribution workflows
• Evaluate their effectiveness.
• Inform changes that may be needed.
Measurement

• Measurement = Data Collection
• More Data = More Measurement
• More Measurement = Better Decisions
• We need to make data collection easy for
  the volunteer.
On Exchange and
 Specialization
Competitive Advantage
• Adam takes 4 hours to make a spear, 3
  hours to make an axe:


• Oz takes 1 hour to make a spear, 2 hours
  to make an axe:


• Oz wins when you consider competition.
Comparative Advantage
• Oz makes two spears:
• Adam makes two axes:
• They exchange and collectively save one
  hour of time.
                    vs
We Need Volunteers
• Beta Testers
• Forum Junkies
• Creative New Media Mavens
• Technology Experts
• Software Developers
• Please contact Matthew Scott @
  sensiblewhatcom@gmail.com

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Technology Team Overview

  • 1. Technology Team Overview Sensible Washington 2011
  • 2. Goal: Leverage modern technology to reliably and consistently support: • distributed, resilient organization • new media/social media outreach • volunteer support, campaign logistics • outcome measurement, process refinement
  • 4. Distributed Organization • Allows volunteer groups to self-manage locally, while remaining highly connected to the rest of the organization.
  • 5. Distributed Culture • Propagate a culture of recognizing and rewarding volunteers for actions that support Sensible Washington’s goals.
  • 6. Distributed Resiliency • Facilitate coordinator overlap and “co- coordinators” • Foster rich volunteer communication • Prevent area-specific organizational collapse
  • 8. What is “New Media”? • “New Media Is People!” • It’s about relationships and communications between people. • Organizations are also made of people. New Media embraces this fact. • Takes advantage of cyberspace, with creative intersection with physical space.
  • 9. New Media Goal • Use creative campaigns to convert people into supporters of Sensible Washington: • Donors • Petition signers • Volunteers
  • 10. New Media Team • New media strategists work with PR and other teams to develop effective new media campaigns. • New media army follows through with execution of campaign to spread the word widely and quickly.
  • 11. Volunteer Support Field Logistics
  • 12. Support & Logistics Philosophy • Volunteers are gold • Petitions are platinum
  • 13. Support & Logistics Goals • Easy to use volunteer tools that reward volunteers for staying connected and informed. • Real-time decision support tools for campaign management. • Support petition control and management to achieve a maximum return and minimum fraud rate.
  • 14. Decision Making Example Questions • “Where are we not collecting signatures at all?” • “Who are the most active signature or donation collectors?” • “Which coordinators recently became inactive, and when was their last activity?” • “How many signatures do we have?”
  • 16. Measurement Goals • To the extent possible, • Measure the processes and outcomes of • conversion campaigns • petition distribution workflows • Evaluate their effectiveness. • Inform changes that may be needed.
  • 17. Measurement • Measurement = Data Collection • More Data = More Measurement • More Measurement = Better Decisions • We need to make data collection easy for the volunteer.
  • 18. On Exchange and Specialization
  • 19. Competitive Advantage • Adam takes 4 hours to make a spear, 3 hours to make an axe: • Oz takes 1 hour to make a spear, 2 hours to make an axe: • Oz wins when you consider competition.
  • 20. Comparative Advantage • Oz makes two spears: • Adam makes two axes: • They exchange and collectively save one hour of time. vs
  • 21. We Need Volunteers • Beta Testers • Forum Junkies • Creative New Media Mavens • Technology Experts • Software Developers • Please contact Matthew Scott @ sensiblewhatcom@gmail.com

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