Great User Experiences savs money in training and support and makes money in strong word-of-mouth marketing as well as customer referrals. However, the techniques and process to make great UX happen are often counter-intuitive and tricky. This session will demystify UX greatness and show you how you can create the optimal desktop user experience. This session will be content-rich with many topics covered.

1. Sencha Conference
2010
Se ncha
DESKTOP USER EXPERIENCES
@GlenLipka
Blog: http://commadot.com
Sr. Dir. UX, Marketo
Monday, November 29, 2010

2. her e to
W
Sta rt?
Monday, November 29, 2010

3. The Sencha ExtJS Framework
Monday, November 29, 2010

4. d Ideas
Goo
Monday, November 29, 2010

5. Bad
Idea
s
Monday, November 29, 2010

6. Unexpected
Wow
Monday, November 29, 2010

7. Sho w of
H ands
Monday, November 29, 2010

8. Gun to
your head
Monday, November 29, 2010

9. Are you using
the Layout
Manager?
Monday, November 29, 2010

10. Yes!
Monday, November 29, 2010

11. Huh?
Monday, November 29, 2010

12. The Fundamentals
Monday, November 29, 2010

13. http://dev.sencha.com/deploy/dev/
Monday, November 29, 2010

14. Monday, November 29, 2010

15. Monday, November 29, 2010

16. Global Nav
Monday, November 29, 2010

17. Global Nav
Tree Nav
Monday, November 29, 2010

18. Global Nav
Local Nav
Tree Nav
Monday, November 29, 2010

19. Global Nav
Local Nav
Toolbar
Tree Nav
Monday, November 29, 2010

20. Global Nav
Local Nav
Toolbar
Tree Nav Canvas
Monday, November 29, 2010

21. Global Nav
Local Nav
Toolbar
Tree Nav Canvas Aux
Tools
Monday, November 29, 2010

22. Global Nav
Local Nav
Toolbar
Tree Nav Canvas Aux
Tools
Drawer
Monday, November 29, 2010

23. Monday, November 29, 2010

24. On/Off Overflow
Collapse
Resize
Local
Scrolling
Liquid
Layout
Monday, November 29, 2010

25. Monday, November 29, 2010

26. Toolbars
Grids
Edit in Place
Trees
Pagination Forms
Accordions Charts
Monday, November 29, 2010

27. Monday, November 29, 2010

28. Monday, November 29, 2010

29. Monday, November 29, 2010

30. Desktop Web Page
Webtop
Monday, November 29, 2010

31. Evolution
Monday, November 29, 2010

32. Web =
Fold
http://www.useit.com/alertbox/scrolling-attention.html
Monday, November 29, 2010

33. The Scrolling
App
1280 x
1024
Monday, November 29, 2010

34. What happened
to the
navigation?
Monday, November 29, 2010

35. Monday, November 29, 2010

36. Monday, November 29, 2010

37. Filter
Tree
Nav
Tags
Monday, November 29, 2010

38. Webtop
App
2008
Monday, November 29, 2010

39. Webtop
App
2010
Monday, November 29, 2010

40. Webtop
App OWA
98-10
Monday, November 29, 2010

41. Webtop
App
1999
Monday, November 29, 2010

42. Monday, November 29, 2010

43. User
Monday, November 29, 2010

44. Monday, November 29, 2010

45. Safe
Fa miliar
Rich
Powerfu
l
Modern
Monday, November 29, 2010

46. Ownin
g UX
Monday, November 29, 2010

47. http://commadot.com/best-of-commadot/
Monday, November 29, 2010

48. Global
Max Is
land
Local Max Island
Monday, November 29, 2010

49. The Halloween
Principle
Monday, November 29, 2010

50. User Research
Monday, November 29, 2010

51. Users
don’t r
ead
Monday, November 29, 2010

52. e thy Customer
Lov
Monday, November 29, 2010

53. Size doesn’t matter
Monday, November 29, 2010

54. The reason Feature you
they love you spent 6 months
busting your
butt
Size doesn’t matter
Monday, November 29, 2010

55. Which is better?
Monday, November 29, 2010

56. I I
enjoyed completed
my task my task
Which is better?
Monday, November 29, 2010

57. That was
I ThatI was
easy to learn
enjoyed completed
fun to use
my task my task
Which is better?
Monday, November 29, 2010

58. Monday, November 29, 2010

59. Easter Eggs
Key board
Sho rtcuts
Drag n D
rop
Detals
Monday, November 29, 2010

60. Referrals
Monday, November 29, 2010

61. Make it easier
Monday, November 29, 2010

62. User
Blocker
Remove
System Friction
Goal
Monday, November 29, 2010

63. Remove User
System Friction
Goal
Monday, November 29, 2010

64. 80% of
your users
want
bananas!
Monday, November 29, 2010

65. Monday, November 29, 2010

66. Monday, November 29, 2010

67. Monday, November 29, 2010

68. Monday, November 29, 2010

69. Design
Engineers ers
Monday, November 29, 2010

70. Sencha Conference
2010
THANK
YOU
Se ncha
DESKTOP USER EXPERIENCES
@GlenLipka
Blog: http://commadot.com
Sr. Dir. UX, Marketo
Monday, November 29, 2010