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Under Guidance of: -
                           Respected Faculty
                           Mr. Mukesh Porwal
                           Assistant Professor
                           Marketing Management


 Submitted By:-            Mr. Abhijeet Srivastava
                           Ms. Seema Kumari
                           Mr. Ankit Kumar Tripathi
                           Mr. Ritesh Ashok Kumar Shukla
                           Ms. Shiwani Gupta
                           Ms. Shipra Rajpoot
                  Section A, PGDM 1st Trimester [2011-13]
The sign of relief, which one gives out of completion of his work, comes out with deep
sense of gratitude for those who have been instrumental in bringing about the completion.
Though words are insufficient to express his gratitude still one does give it a try, so we will.




       We take this opportunity to express our sincere thanks to our guide Prof. Mukesh Porwal,
Assistant professor, Marketing Management of Institute of Technology and Science, Mohan
Nagar, Ghaziabad for his valuable guidance, practical suggestion and encouragement to bring
about this completion of this project.




       We feel highly obliged to Prof. Mukesh Porwal [Chairperson- Marketing] and Prof A.R.
Mishra [Respected Faculty- Quantitative Techniques] of Institute of Technology and Science,
Mohan Nagar, Ghaziabad for his encouragement in completing this project.



       Finally we would like to thanks our group members, well-wishers, critics who helped us
directly or indirectly in completion of our project.
LEVI’S JEANS




We’ve reinvented the way you shop for jeans.
LEVI’S® BRAND INTRODUCES REVOLUTIONARY FIT SYSTEM THAT
   FOCUSES ON SHAPE, NOT SIZE Levi’s® Curve ID Is Company’s First Global
   Women’s Denim Line


   INDIA (25 Aug 2010) – Today, Levi’s® – the original, definitive jeans brand –
   announced a new line of custom fit jeans made to fit the curve of a woman’s body. The
   new line, Levi’s® Curve ID [3 Fits], utilizes a revolutionary fit system based on shape,
   not size and was created as a result of studying more than 60,000 body scans and
   listening to women around the world of all shapes and sizes.



   Unlike other denim brands, Levi’s® Curve ID utilizes a unique, customized fit system
   focusing on a woman’s shape and proportions, not her size. The designers studied the
   bodies of more than 60,000 women to develop three custom fits based on the difference
   between the measurement of a woman’s hip and seat – the greater the difference, the
   more curvy the body. The three custom fits include:




A. Slight Curve – designed to celebrate straight figures- Slight Curve is designed to
   define a woman’s waist, while accentuating her curves. If jeans usually fit in the hips and
   thighs but are too tight in the waist, a woman should try the Slight Curve.

B. Demi Curve – designed to fit even proportions- Demi Curve is designed to flatter a
   woman’s waist, while smoothing her shape. If jeans usually fit in the waist, but don’t
   flatter the figure, a woman should try the Demi Curve.


C. Bold Curve – designed to honor genuine curves- Bold Curve is designed to hug the
   waist, without gaping or pulling. If jeans usually fit in the hips and thighs, but gape at the
   back, a woman should try the Bold Curve.
In an effort to further understand women’s fit frustration, Levi Strauss & Co. conducted a
global survey. Revealing survey findings include:

More than half of women (54 percent) try on at least 10 pairs of jeans to find one pair
they would buy.



Most women (87 percent) wish they could find jeans that fit better than the ones they
own.

Most women (67 percent) believe that jeans are designed for women with “ideal” figures.



Very few women (28 percent) believe that jeans are designed to fit their bodies.
LEVI’S JEANS- Company Overview
Levis is an American garment company.
The inventor of Levis was Levis Strauss.
The blue jean born on Buttenheim , Bavaria on feb 26, 1829.
In 1845 they came to New York.
There they met Jonas & Louis who are already conducted a business named J. Strauss
brother & co.
 The first address where Levis conducted business was at 90 sacramento street and the
name of his firm was simply Levis strauss.
In 1863 the company was renamed as Levis strauss and co.
1928 – The company registers the word Levi's® as a trademark.
1934 – LS&CO. creates "Lady Levi's®," the company's first blue jean for women
1954 -- "Lighter Blues" casual slacks and the "Denim Family" line mark the company's
entry intothe sportswear business.
1966 – The company airs its first television commercial
1984 – LS&CO. is the official outfitter of the U.S. Olympic Team and the Los Angeles
Games staff.
1986 – Dockers® Khakis are introduced in the United States. The company holds its first
auction of celebrity-decorated denim jackets to benefit AIDS research and education at
Barneys in NewYork.
LS&CO. develops the first known set of comprehensive standards for manufacturing and
finishing contractors worldwide, dealing with wages, hours, working conditions, ethics
and the environment.
1992 – LS&CO. becomes the first major U.S. company
"Clayman" becomes LS&CO.'s first global commercial for the Levi's® brand and runs in
countries on all five continents.
2000 – LS&CO. introduces Levi's® Engineered Jeans™, the reinvention of jeans for the
21st Century.
2003 – Levi Strauss & Co. celebrates the 150th anniversary of its founding and the 130th
anniversary of the invention of blue jeans by Levi Strauss and Jacob Davis.
2005 – In an effort to increase transparency within the supply chain and encourage
collaboration among competitors in shared factories, LS&CO. publishes the names and
addresses of all active suppliers on its Web site.
The book, The Best Companies for Minorities, lists LS&CO. as one of its 84 best
companies.
LEVI’S JEANS- Company Overview




Levi Strauss & Co. (LS&CO) is a privately held American clothing company known
worldwide for its Levi's brand of denim jeans. It was founded in 1869 when Levi Strauss came
from Buttenheim, Franconia, (Kingdom of Bavaria) to San Francisco, California to open a west
coast branch of his brothers' New York dry goods business. Although the company began
producing denim overalls in the 1870s, modern jeans were not produced until the 1920s. The
company briefly experimented (in the 1970s) with employee ownership and a public stock
listing, but remains owned and controlled by descendants and relatives of Levi Strauss' four
nephews.

                                          Marketing

Levi's marketing style has often made use of old recordings of popular music in television
commercials, ranging from traditional pop to punk rock. Notable examples include Ben E King
("Stand By Me"), Percy Sledge ("When a Man Loves a Woman"), Eddie Cochran ("C'mon
Everybody!"), Marc Bolan ("20th Century Boy"), Screamin' Jay Hawkins ("Heart Attack &
Vine"), The Clash ("Should I Stay or Should I Go?"), as well as lesser known material, such as
"Falling Elevators" and "The City Sleeps" by MC 900 Ft. Jesus and "Flat Beat" and "Monday
Massacre" by Mr. Oizo. And in India August 2007 the “fit for die” advertisement campaign run
with Deepika Padukone also attracts the brand lover.[27]

Many of these songs were re-released by their record labels as a tie-in with the ad campaigns,
resulting in increased popularity and sales of the recordings and the creation of iconic visual
associations with the music, such as the use of a topless male model wearing jeans underwater in
the 1992 adverts featuring "Wonderful World" and "Mad about the Boy" and the puppet, Flat
Eric, in the ads featuring music by Mr. Oizo.
During the launch of Levi's Curve ID jeans, Levi launched a 5 week integrated marketing
campaign that touched on experiential marketing, social media and outdoor events in shopping
malls and city centres throughout the UK.

Brand ambassadors for Levi's encouraged women to find their perfect curve jeans shape in-store
for the chance to win a £1000 Levi's shopping spree. The idea behind the campaign was to drive
long-term engagement with the brand.
OBJECTIVES

The main objective of the live project is to accomplish the following objectives.



To conduct a research for study of consumer behavior for purchase of Levis new product
i.e. Levis curve ID [3 fits (Globally)] and its upcoming product- Waterless Jeans.



Proper understanding and analysis of consumer behavior.



To know about brand awareness of Levi’s customer’s preferences about Levis curve ID
[3 fits (Globally)] and upcoming product- Waterless Jeans.



Conduct market survey on a sample selected from the entire population and derived
opinion on that research.



According the market survey come to know about how much potential of Levi’s
upcoming product- Waterless Jeans in New Delhi city.




On the basis of the analysis of the result thus obtained, make a report on that research.
RESEARCH METHODOLOGY

Research always starts with a question or a problem. Its purpose is to question through the
application of the scientific method. It is a systematic and intensive study directed towards a
more complete knowledge of the subject studied. Marketing research is the function which links
to the consumer, customer and public to the marketing opportunities and problems generate,
refine and evaluate marketing actions, monitor marketing actions, monitor marketing
performance and improve understanding of market as a process.



Marketing research specifies the information required to address these issues, designs and the
method for collecting the information, manages and implemented the data collection process,
analysis the results and communicate the findings and their implication.



We have prepared our live project as descriptive type, as the objectives of the study demands the
answers of the questions related to find the consumer behaviour towards the purchase of Levis
new product i.e. Levis curve ID [3 fits(Globally) and its upcoming product- Waterless Jeans.



The Marketing Research Process.


As marketing research is a systemic and formalized process, it follows a certain sequence of
research action. The marketing process has the following steps:


       Developing objectives of the research.
       Designing an effective research plan.
       Data collection techniques.
       Evaluate the data and preparing a research report.




   There are two types of data collection method use in our project report.
Data, or facts, may be derived from several sources. Data can be classified as primary data and
secondary data.

PRIMARY DATA

PRIMARY DATA is data that has not been previously published, i.e. the data is derived from a
new or original research study and collected at the source, e.g., in marketing, it is information
that is obtained directly from first-hand sources by means of surveys, observation or
experimentation. In other words, Data observed or collected directly from first-hand experience.



Primary data- Questionnaire.

SECONDARY DATA

A secondary source is a report on the findings of the primary source. While not as
authoritative as the primary source, the secondary source often provides a broad background and
readily improves one's learning curve. Most textbooks are secondary sources; they report and
summarize the primary sources. In other words, published data and the data collected in the past
or other parties is called secondary data.




Secondary Data-PUBLICITY MATERIAL, BOOKS AND RECORDS, NEWS-PAPER.

Sample Size-85



Sample Area-V3S Mall & Pacific Mall (New Delhi)



For our project, we concentrated on primary data collection method for observing consumers’
behavior and approaching customers directly related to this field and also make questionnaire
for creating database of consumers in V3S Mall & Pacific Mall (New Delhi).

Secondary data collection method was used by referring to various websites, books for referring
consumer behavior and preparing questionnaire regarding project under study.
Data Analysis and Interpretation:-
           Question: - Company is providing adequate facilities to do your job.

Suggestion Feedback                                                                                         Sample Size: Total attempt out of 85
agree
Strongly agree
Strongly disagree                                                                                                                              47
disagree                                                                                                                                       28
Neither agree or disagree                                                                                                                      10

                                        From the followings, what attracted
                                          you most in Levis Curve ID [3 fits
                                                     (Globally)]
                                    Its global fashion trend   Comfortableness and luxuriousness    Reliability
                                                               12%

                                                                     33%   55%




                                        From the followings, what attracted
                                          you most in Levis Curve ID [3 fits
                                                     (Globally)]
                                                       50
                 No. of Consumers




                                                       40
                                                       30
                                                       20
                                                       10
                                                        0
                                                                                 Comfortablen
                                                                 Its global
                                                                                    ess and        Reliability
                                                               fashion trend
                                                                                 luxuriousness
                                          Sample Size:
                                                                     47               28               10
                                    Total attempt out of 85


           Interpretation: - Majority of the respondent (55%) found its global fashion trend as the most
           attractive feature amongst all options provided in questionnaire.
Data Analysis and Interpretation:-
         Question: - Do you think that Jeans are designed for women with “ideal” figures.

                                                                                        Sample Size:
Suggestion/ Feedback                                                                    Total attempt out of 85
Yes                                                                                                               71
No                                                                                                                14

                                 Do you think that Jeans are designed
                                   for women with “ideal” figures.
                                                        Yes   No



                                                      16%



                                                               84%




                                  Do you think that Jeans are designed for women with
                                                     “ideal” figures.
                                             80
                                             70
            No. of Consumers




                                             60
                                             50
                                             40
                                             30
                                             20
                                             10
                                              0
                                                        Yes                    No
                               Sample Size: Total
                                                        71                     14
                                attempt out of 85




         Interpretation: - Majority of the respondents (84%) are agree with the statement asked in the
         respective question i.e. opted yes option amongst options provided in the Questionnaire.
Data Analysis and Interpretation:-
           Question: - You like the Product on the basis of-


                                                                                                              Sample Size:        Total
You like the Product on the basis of                                                                          attempt out of 85
Fashion                                                                                                                               17
Trend                                                                                                                                 30
Quality                                                                                                                               35
Price                                                                                                                                  3

                                                   You like the Product on the basis of
                                                                  Fashion     Trend     Quality    Price
                                                                                  4%
                                                                                       20%
                                                                      41%

                                                                                             35%




                                     You like the Product on the basis of-
                                                   40
                                                   35
              No. of Consumers




                                                   30
                                                   25
                                                   20
                                                   15
                                                   10
                                                     5
                                                     0
                                                           Fashion          Trend       Quality       Price
                                     Sample Size: 30
                                                             17              30              35        3
                                 Total attempt out of 85


           Interpretation: - Majority of the respondent (41%) found Quality as the most attractive
           feature amongst all options provided in questionnaire.
Data Analysis and Interpretation:-
          Question: - You have selected Levi’s product because of:-


                                                                                                                 Sample Size:
Suggestion/ Feedback                                                                                             Total attempt out of 85
Status                                                                                                                                     19
Lifestyle                                                                                                                                  49
Sophisticated Product range                                                                                                                17

                                       You have selected Levi’s product
                                                 because of:-
                                         Status         Lifestyle        Sophisticated Product range



                                                             20%           22%



                                                                58%




                                       You have selected Levi’s product
                                                 because of:-
                                                   60
              No. of Consumers




                                                   50
                                                   40
                                                   30
                                                   20
                                                   10
                                                    0
                                                                                                 Sophisticated
                                                              Status              Lifestyle        Product
                                                                                                    range
                                     Sample Size: 30
                                                                    19               49                17
                                 Total attempt out of 85


          Interpretation: - Majority of the respondent (58%) found Lifestyle as the most attractive
          feature amongst all options provided in questionnaire.
Data Analysis and Interpretation:-
Questionnaire: - What is important for you in terms of measurement and fits?

                        What is important for you in terms of
                               measurement and fits?
                                                      Shape     Size



                                                29%


                                                                       71%




                        What is important for you in terms of
                               measurement and fits?
                                        70
                                        60
   No. of consumers




                                        50
                                        40
                                        30
                                        20
                                        10
                                         0
                                                        Shape                Size
                            Sample Size:
                                                          60                 25
                      Total attempt out of 85


Interpretation: - Majority of the respondent (71%) found shape as most attractive feature
amongst the two options provided in questionnaire.
Data Analysis and Interpretation:-
Questionnaire: - What is your expectation from Levis Curve ID [3 fits (Globally)]?

                                                                                                  Sample Size:
 What is your expectation from Levis Curve ID [3 fits (Globally)]                                 Total attempt out of 85
 Very High                                                                                                                   6
 High                                                                                                                       44
 Moderate                                                                                                                   30
 Low                                                                                                                         5
 Very Low                                                                                                                    0

                         What is your expectation from Levis
                            Curve ID [3 fits (Globally)]
                               Very High        High        Moderate    Low     Very Low

                                                           6% 0% 7%


                                             35%
                                                                       52%




                         What is your expectation from Levis
                            Curve ID [3 fits (Globally)]
                                        50
   No. of consumers




                                        40
                                        30
                                        20
                                        10
                                         0
                                                   Very                Modera              Very
                                                               High               Low
                                                   High                  te                Low
                            Sample Size:
                                                       6        44       30        5        0
                      Total attempt out of 85


Interpretation: - Majority of the respondent (52%) found High expectation from the product
amongst the two options provided in questionnaire.
Data Analysis and Interpretation:-
Questionnaire: - Now with more options available according to shape, will it help to attract
foreign customers also to buy in India?


                          Now with more options available
                          according to shape, will it help to
                        attract foreign customers also to buy
                                       in India?
                                                Yes     No


                                                21%

                                                        79%




                          Now with more options available according to
                         shape, will it help to attract foreign customers
                                        also to buy in India?
                                        80
                                        70
   No. of Consumers




                                        60
                                        50
                                        40
                                        30
                                        20
                                        10
                                         0
                                                  Yes              No
                            Sample Size:
                                                  67                18
                      Total attempt out of 85


Interpretation: - Majority of the respondents (79%) are agree with the statement asked in the
respective question i.e. opted yes option amongst options provided in the Questionnaire.
Data Analysis and Interpretation:-
Questionnaire: - Will you recommend this product to your friend, relatives in future?

                                                                        Sample Size:
 Suggestion/ Feedback                                                   Total attempt out of 85
 Yes                                                                                              76
 No.                                                                                               9


                         Will you recommend this product to
                          your friend, relatives in future?
                                                 Yes        No.
                                                11%




                                                            89%




                         Will you recommend this product to your
                                 friend, relatives in future?
                                         80
                                         70
   No. of Consumers




                                         60
                                         50
                                         40
                                         30
                                         20
                                         10
                                          0
                                                      Yes         No.
                            Sample Size:
                                                      76           9
                      Total attempt out of 85


Interpretation: - Majority of the respondent (89%) are agree with the statement provided in
questionnaire i.e. opted for yes option amongst the two options provided in questionnaire.
Data Analysis and Interpretation:-
Questionnaire: - How old are you?

                                                                                              Sample Size:
Suggestion/ Feedback                                                                          Total attempt out of 85
Under 15                                                                                                                 0
Under 25                                                                                                                57
Between 25-35                                                                                                           28
Between 35-45                                                                                                            0
Between 45-55                                                                                                            0
Above 55                                                                                                                 0

                                          How old are you?
                               Under 15           Under 25         Between 25-35
                               Between 35-45      Between 45-55    Above 55
                                                      0% 0% 0%

                                                33%


                                                                  67%




                                                How old are you?
                                          60
   No. of Consumers




                                          50
                                          40
                                          30
                                          20
                                          10
                                           0
                                                Under     Under   Betwee    Betwee Betwee      Above
                                                 15        25     n 25-35   n 35-45 n 45-55     55
                            Sample Size:
                                                  0          57     28        0        0         0
                      Total attempt out of 85


Interpretation: - 67% customers belong to under 25 age group and 33% belongs to Age
group [between 25-35].
Data Analysis and Interpretation:-
Questionnaire: - Because of its shape, will this product will help you in every
season?

 Because of its shape, will this product will help you in every                 Sample Size:
 season                                                                         Total attempt out of 85
 Yes                                                                                                      54
 No.                                                                                                      31

                        Because of its shape, will this product
                            will help you in every season
                                                      Yes     No.



                                                36%


                                                                    64%




                         Because of its shape, will this product will help
                                       you in every season
                                        60
   No. of Consumers




                                        50
                                        40
                                        30
                                        20
                                        10
                                         0
                                                        Yes               No.
                            Sample Size:
                                                        54                31
                      Total attempt out of 85


Interpretation: - Majority of the respondent (64%) are agree with the statement provided in
questionnaire i.e. opted for yes option amongst the two options provided in questionnaire.
Data Analysis and Interpretation:-
Questionnaire: - One new range is coming from Levi’s very soon i.e. Waterless Jeans,
manufactured with the help of very less amount of water, hence they save water. Would you
like to buy it?


                                                                             Sample Size:
 Suggestion/ Feedback                                                        Total attempt out of 85
 Yes                                                                                                   73
 No.                                                                                                   12

                          One new range is coming from Levi’s very
                        soon i.e. Waterless Jeans, manufactured with
                        the help of very less amount of water, hence
                          they save water. Would you like to buy it.
                                                   Yes    No.
                                             14%


                                                         86%




                            One new range is coming from Levi’s very soon
                          i.e. Waterless Jeans, manufactured with the help
                            of very less amount of water, hence they save
                                     water. Would you like to buy
                                        80
   No. of Consumers




                                        60
                                        40
                                        20
                                         0
                                                         Yes        No.
                            Sample Size:
                                                         73         12
                      Total attempt out of 85


Interpretation: - Majority of the respondent (86%) are agree with the statement provided in
questionnaire i.e. opted for yes option amongst the two options provided in questionnaire.
Findings:-


   During initial phase of observation on consumer behavior for Levi’s curve ID [3 Fits] we
   have observed that due to the brand name of the levis, the customers are already having
   the good relationship with the company branded products.



   As 3 Fits were already available for the women, now it is available in all global
   measurement for women. Hence with more options available customers are empowered
   to make the decision.



   They have opted for this new product due to its different measurement and shapes
   available for global market.



   For water less jeans [The upcoming new product of Levi’s], the customers are ready to
   buy it in future for good social cause as it requires very less water at the time of
   manufacturing.
Suggestion:-


After observation of the consumer behavior of Levi’s Curve ID [3 Fits] we have come up with
the following solutions.




Now a days, with more options available for entire product range, consumers are empowered to
make a decision, so with rapidly changing environment and behavior Levi’s has to keep on
branding and advertising of New product and existing products so that customer can have strong
bonding with the new product
.



To keep on creating awareness about new product [Levi’s Curve ID [3 Fits]] to all the customer
which are globally available in current scenario.
Conclusion:-


After observing the consumer behavior towards Levi’s Curve ID [3 Fits]

we have come across the following conclusion:-




   1.    Most of the customers are focused towards fashion and lifestyle and with the
         changing global environment their behavior is changing to buy products which are
         available in different shapes and measurement.




   2.    Social cause [like water consumption] they are ready to by the new product [Water
         less jeans] in future and this key area and term is influencing their behavior.




   3.    In a nut shell, we can say that, customer and dealers are ready to buy and sell new
         global fits [Levis Curve ID [3 Fits]] as it provide more satisfaction, easily
         accessibility, increased lifestyle for customers and huge sales for company and
         dealers of the company.
Bibliography:-


 Books:
    Etzel, Michael, W alker, Bruce and Stanton, William J,: Marketing; 14th edn. Boston,
    McGraw Hill.
    Grewal, Dhruv and Levy Michael;: Marketing New Delhi, Tata McGraw Hill.
    Kotler Philip, Keler Kevine Lane, Koshy Abraham & Jha M: Marketing Management; 13th
    edn.New Delhi, Pearson
    Kerin, Roger A, Hartly, Stevan W and Berkowitz, Eric N;: Marketing; 8th edn. New Delhi,
    Tata McGraw Hill,
    Lehmann R Donald & Russell S W iner, Analysis for Marketing Planning: Sixth Edn. Tata
    McGraw Hill,
    Ramaswamy V S , Namakumari S – Marketing Management (4th Edn. Macmillan),
    Saxena, Rajan,: Marketing Management; 4th edn. New Delhi, Tata Mc Graw Hill, 2010
    Winer, Russell S,: Marketing Management; 3rd edn. New Delhi, Pearson, 2008




 Websites:-
 http://www.jeansshop.com/new_products.php

 www.levi.co.in
Annexure: - Questionnaire: - Total Questions 11, Total Suggestion Feedback 11
Institute of Technology and Science, Mohan Nagar, Ghaziabad


Name: -                             Gender: -                                       Contact:-



Suggestion/ Feedback - From the followings, what attracted you most in Levis Curve ID [3 fits (Globally)]

   1. Its global fashion trend      2.Comfortableness and luxuriousness             3. Reliability



Suggestion/ Feedback: - Do you think that Jeans are designed for women with “ideal” figures.

   1. Yes                 2. No.



Suggestion/ Feedback: - You like the Product on the basis of:-

   1. Fashion             2.Trend              3.Quality           4.Price



Suggestion/ Feedback: - You have selected Levi’s product because of:-

   1. Status              2.Lifestyle          3.Sophisticated Product range



Suggestion/ Feedback: - What is important for you in terms of measurement and fits?

   1. Shape               2.Size



Suggestion/ Feedback: - What is your expectation from Levis Curve ID [3 fits (Globally)]

   1. Very high        2.High           3.Moderate         4.Low             5.Very low
Annexure: - Questionnaire: - Total Questions 11, Total Suggestion Feedback 11
Institute of Technology and Science, Mohan Nagar, Ghaziabad


Suggestion/ Feedback: - Now with more options available according to shape, will it help to
          attract foreign customers also to buy in India?

   1. Yes                    2.No



Suggestion/ Feedback: - Will you recommend this product to your friend, relatives in future?

   1. Yes                    2.No



Suggestion/ Feedback: - How old are you?

1. Under 15    2. Under 25   3.Between 25-35      4. Between 35-45    5. Between 45-55      6. Above 55




Suggestion/ Feedback: - Because of its shape, will this product will help you in every season

   1. Yes                    2. No



Suggestion/ Feedback: - One new range is coming from Levi’s very soon i.e. Waterless Jeans,
manufactured with the help of very less amount of water, hence they save water. Would you like to buy it.

              1. Yes                 2.No.
Thanks Letter:-
        After the successful completion of our project we all are really thankful to
        our Customers, teachers, respected faculty members, our friends, our
        respected guide Mr. Mukesh Porwal Sir and Levi’s employees.

        Thank you all for your valuable feedback and suggestion.




Submitted By:-             Mr. Abhijeet Srivastava
                           Ms. Seema Kumari
                           Mr. Ankit Kumar Tripathi
                           Mr. Ritesh Ashok Kumar Shukla
                           Ms. Shiwani Gupta
                           Ms. Shipra Rajpoot
                 Section A, PGDM 1st Trimester [2011-13]

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Understanding Consumer Behavior for Levi's Curve ID and Upcoming Waterless Jeans

  • 1. Under Guidance of: - Respected Faculty Mr. Mukesh Porwal Assistant Professor Marketing Management Submitted By:- Mr. Abhijeet Srivastava Ms. Seema Kumari Mr. Ankit Kumar Tripathi Mr. Ritesh Ashok Kumar Shukla Ms. Shiwani Gupta Ms. Shipra Rajpoot Section A, PGDM 1st Trimester [2011-13]
  • 2. The sign of relief, which one gives out of completion of his work, comes out with deep sense of gratitude for those who have been instrumental in bringing about the completion. Though words are insufficient to express his gratitude still one does give it a try, so we will. We take this opportunity to express our sincere thanks to our guide Prof. Mukesh Porwal, Assistant professor, Marketing Management of Institute of Technology and Science, Mohan Nagar, Ghaziabad for his valuable guidance, practical suggestion and encouragement to bring about this completion of this project. We feel highly obliged to Prof. Mukesh Porwal [Chairperson- Marketing] and Prof A.R. Mishra [Respected Faculty- Quantitative Techniques] of Institute of Technology and Science, Mohan Nagar, Ghaziabad for his encouragement in completing this project. Finally we would like to thanks our group members, well-wishers, critics who helped us directly or indirectly in completion of our project.
  • 3. LEVI’S JEANS We’ve reinvented the way you shop for jeans.
  • 4. LEVI’S® BRAND INTRODUCES REVOLUTIONARY FIT SYSTEM THAT FOCUSES ON SHAPE, NOT SIZE Levi’s® Curve ID Is Company’s First Global Women’s Denim Line INDIA (25 Aug 2010) – Today, Levi’s® – the original, definitive jeans brand – announced a new line of custom fit jeans made to fit the curve of a woman’s body. The new line, Levi’s® Curve ID [3 Fits], utilizes a revolutionary fit system based on shape, not size and was created as a result of studying more than 60,000 body scans and listening to women around the world of all shapes and sizes. Unlike other denim brands, Levi’s® Curve ID utilizes a unique, customized fit system focusing on a woman’s shape and proportions, not her size. The designers studied the bodies of more than 60,000 women to develop three custom fits based on the difference between the measurement of a woman’s hip and seat – the greater the difference, the more curvy the body. The three custom fits include: A. Slight Curve – designed to celebrate straight figures- Slight Curve is designed to define a woman’s waist, while accentuating her curves. If jeans usually fit in the hips and thighs but are too tight in the waist, a woman should try the Slight Curve. B. Demi Curve – designed to fit even proportions- Demi Curve is designed to flatter a woman’s waist, while smoothing her shape. If jeans usually fit in the waist, but don’t flatter the figure, a woman should try the Demi Curve. C. Bold Curve – designed to honor genuine curves- Bold Curve is designed to hug the waist, without gaping or pulling. If jeans usually fit in the hips and thighs, but gape at the back, a woman should try the Bold Curve.
  • 5. In an effort to further understand women’s fit frustration, Levi Strauss & Co. conducted a global survey. Revealing survey findings include: More than half of women (54 percent) try on at least 10 pairs of jeans to find one pair they would buy. Most women (87 percent) wish they could find jeans that fit better than the ones they own. Most women (67 percent) believe that jeans are designed for women with “ideal” figures. Very few women (28 percent) believe that jeans are designed to fit their bodies.
  • 6. LEVI’S JEANS- Company Overview Levis is an American garment company. The inventor of Levis was Levis Strauss. The blue jean born on Buttenheim , Bavaria on feb 26, 1829. In 1845 they came to New York. There they met Jonas & Louis who are already conducted a business named J. Strauss brother & co. The first address where Levis conducted business was at 90 sacramento street and the name of his firm was simply Levis strauss. In 1863 the company was renamed as Levis strauss and co. 1928 – The company registers the word Levi's® as a trademark. 1934 – LS&CO. creates "Lady Levi's®," the company's first blue jean for women 1954 -- "Lighter Blues" casual slacks and the "Denim Family" line mark the company's entry intothe sportswear business. 1966 – The company airs its first television commercial 1984 – LS&CO. is the official outfitter of the U.S. Olympic Team and the Los Angeles Games staff. 1986 – Dockers® Khakis are introduced in the United States. The company holds its first auction of celebrity-decorated denim jackets to benefit AIDS research and education at Barneys in NewYork. LS&CO. develops the first known set of comprehensive standards for manufacturing and finishing contractors worldwide, dealing with wages, hours, working conditions, ethics and the environment. 1992 – LS&CO. becomes the first major U.S. company "Clayman" becomes LS&CO.'s first global commercial for the Levi's® brand and runs in countries on all five continents. 2000 – LS&CO. introduces Levi's® Engineered Jeans™, the reinvention of jeans for the 21st Century. 2003 – Levi Strauss & Co. celebrates the 150th anniversary of its founding and the 130th anniversary of the invention of blue jeans by Levi Strauss and Jacob Davis. 2005 – In an effort to increase transparency within the supply chain and encourage collaboration among competitors in shared factories, LS&CO. publishes the names and addresses of all active suppliers on its Web site. The book, The Best Companies for Minorities, lists LS&CO. as one of its 84 best companies.
  • 7. LEVI’S JEANS- Company Overview Levi Strauss & Co. (LS&CO) is a privately held American clothing company known worldwide for its Levi's brand of denim jeans. It was founded in 1869 when Levi Strauss came from Buttenheim, Franconia, (Kingdom of Bavaria) to San Francisco, California to open a west coast branch of his brothers' New York dry goods business. Although the company began producing denim overalls in the 1870s, modern jeans were not produced until the 1920s. The company briefly experimented (in the 1970s) with employee ownership and a public stock listing, but remains owned and controlled by descendants and relatives of Levi Strauss' four nephews. Marketing Levi's marketing style has often made use of old recordings of popular music in television commercials, ranging from traditional pop to punk rock. Notable examples include Ben E King ("Stand By Me"), Percy Sledge ("When a Man Loves a Woman"), Eddie Cochran ("C'mon Everybody!"), Marc Bolan ("20th Century Boy"), Screamin' Jay Hawkins ("Heart Attack & Vine"), The Clash ("Should I Stay or Should I Go?"), as well as lesser known material, such as "Falling Elevators" and "The City Sleeps" by MC 900 Ft. Jesus and "Flat Beat" and "Monday Massacre" by Mr. Oizo. And in India August 2007 the “fit for die” advertisement campaign run with Deepika Padukone also attracts the brand lover.[27] Many of these songs were re-released by their record labels as a tie-in with the ad campaigns, resulting in increased popularity and sales of the recordings and the creation of iconic visual associations with the music, such as the use of a topless male model wearing jeans underwater in the 1992 adverts featuring "Wonderful World" and "Mad about the Boy" and the puppet, Flat Eric, in the ads featuring music by Mr. Oizo.
  • 8. During the launch of Levi's Curve ID jeans, Levi launched a 5 week integrated marketing campaign that touched on experiential marketing, social media and outdoor events in shopping malls and city centres throughout the UK. Brand ambassadors for Levi's encouraged women to find their perfect curve jeans shape in-store for the chance to win a £1000 Levi's shopping spree. The idea behind the campaign was to drive long-term engagement with the brand.
  • 9. OBJECTIVES The main objective of the live project is to accomplish the following objectives. To conduct a research for study of consumer behavior for purchase of Levis new product i.e. Levis curve ID [3 fits (Globally)] and its upcoming product- Waterless Jeans. Proper understanding and analysis of consumer behavior. To know about brand awareness of Levi’s customer’s preferences about Levis curve ID [3 fits (Globally)] and upcoming product- Waterless Jeans. Conduct market survey on a sample selected from the entire population and derived opinion on that research. According the market survey come to know about how much potential of Levi’s upcoming product- Waterless Jeans in New Delhi city. On the basis of the analysis of the result thus obtained, make a report on that research.
  • 10. RESEARCH METHODOLOGY Research always starts with a question or a problem. Its purpose is to question through the application of the scientific method. It is a systematic and intensive study directed towards a more complete knowledge of the subject studied. Marketing research is the function which links to the consumer, customer and public to the marketing opportunities and problems generate, refine and evaluate marketing actions, monitor marketing actions, monitor marketing performance and improve understanding of market as a process. Marketing research specifies the information required to address these issues, designs and the method for collecting the information, manages and implemented the data collection process, analysis the results and communicate the findings and their implication. We have prepared our live project as descriptive type, as the objectives of the study demands the answers of the questions related to find the consumer behaviour towards the purchase of Levis new product i.e. Levis curve ID [3 fits(Globally) and its upcoming product- Waterless Jeans. The Marketing Research Process. As marketing research is a systemic and formalized process, it follows a certain sequence of research action. The marketing process has the following steps: Developing objectives of the research. Designing an effective research plan. Data collection techniques. Evaluate the data and preparing a research report. There are two types of data collection method use in our project report.
  • 11. Data, or facts, may be derived from several sources. Data can be classified as primary data and secondary data. PRIMARY DATA PRIMARY DATA is data that has not been previously published, i.e. the data is derived from a new or original research study and collected at the source, e.g., in marketing, it is information that is obtained directly from first-hand sources by means of surveys, observation or experimentation. In other words, Data observed or collected directly from first-hand experience. Primary data- Questionnaire. SECONDARY DATA A secondary source is a report on the findings of the primary source. While not as authoritative as the primary source, the secondary source often provides a broad background and readily improves one's learning curve. Most textbooks are secondary sources; they report and summarize the primary sources. In other words, published data and the data collected in the past or other parties is called secondary data. Secondary Data-PUBLICITY MATERIAL, BOOKS AND RECORDS, NEWS-PAPER. Sample Size-85 Sample Area-V3S Mall & Pacific Mall (New Delhi) For our project, we concentrated on primary data collection method for observing consumers’ behavior and approaching customers directly related to this field and also make questionnaire for creating database of consumers in V3S Mall & Pacific Mall (New Delhi). Secondary data collection method was used by referring to various websites, books for referring consumer behavior and preparing questionnaire regarding project under study.
  • 12. Data Analysis and Interpretation:- Question: - Company is providing adequate facilities to do your job. Suggestion Feedback Sample Size: Total attempt out of 85 agree Strongly agree Strongly disagree 47 disagree 28 Neither agree or disagree 10 From the followings, what attracted you most in Levis Curve ID [3 fits (Globally)] Its global fashion trend Comfortableness and luxuriousness Reliability 12% 33% 55% From the followings, what attracted you most in Levis Curve ID [3 fits (Globally)] 50 No. of Consumers 40 30 20 10 0 Comfortablen Its global ess and Reliability fashion trend luxuriousness Sample Size: 47 28 10 Total attempt out of 85 Interpretation: - Majority of the respondent (55%) found its global fashion trend as the most attractive feature amongst all options provided in questionnaire.
  • 13. Data Analysis and Interpretation:- Question: - Do you think that Jeans are designed for women with “ideal” figures. Sample Size: Suggestion/ Feedback Total attempt out of 85 Yes 71 No 14 Do you think that Jeans are designed for women with “ideal” figures. Yes No 16% 84% Do you think that Jeans are designed for women with “ideal” figures. 80 70 No. of Consumers 60 50 40 30 20 10 0 Yes No Sample Size: Total 71 14 attempt out of 85 Interpretation: - Majority of the respondents (84%) are agree with the statement asked in the respective question i.e. opted yes option amongst options provided in the Questionnaire.
  • 14. Data Analysis and Interpretation:- Question: - You like the Product on the basis of- Sample Size: Total You like the Product on the basis of attempt out of 85 Fashion 17 Trend 30 Quality 35 Price 3 You like the Product on the basis of Fashion Trend Quality Price 4% 20% 41% 35% You like the Product on the basis of- 40 35 No. of Consumers 30 25 20 15 10 5 0 Fashion Trend Quality Price Sample Size: 30 17 30 35 3 Total attempt out of 85 Interpretation: - Majority of the respondent (41%) found Quality as the most attractive feature amongst all options provided in questionnaire.
  • 15. Data Analysis and Interpretation:- Question: - You have selected Levi’s product because of:- Sample Size: Suggestion/ Feedback Total attempt out of 85 Status 19 Lifestyle 49 Sophisticated Product range 17 You have selected Levi’s product because of:- Status Lifestyle Sophisticated Product range 20% 22% 58% You have selected Levi’s product because of:- 60 No. of Consumers 50 40 30 20 10 0 Sophisticated Status Lifestyle Product range Sample Size: 30 19 49 17 Total attempt out of 85 Interpretation: - Majority of the respondent (58%) found Lifestyle as the most attractive feature amongst all options provided in questionnaire.
  • 16. Data Analysis and Interpretation:- Questionnaire: - What is important for you in terms of measurement and fits? What is important for you in terms of measurement and fits? Shape Size 29% 71% What is important for you in terms of measurement and fits? 70 60 No. of consumers 50 40 30 20 10 0 Shape Size Sample Size: 60 25 Total attempt out of 85 Interpretation: - Majority of the respondent (71%) found shape as most attractive feature amongst the two options provided in questionnaire.
  • 17. Data Analysis and Interpretation:- Questionnaire: - What is your expectation from Levis Curve ID [3 fits (Globally)]? Sample Size: What is your expectation from Levis Curve ID [3 fits (Globally)] Total attempt out of 85 Very High 6 High 44 Moderate 30 Low 5 Very Low 0 What is your expectation from Levis Curve ID [3 fits (Globally)] Very High High Moderate Low Very Low 6% 0% 7% 35% 52% What is your expectation from Levis Curve ID [3 fits (Globally)] 50 No. of consumers 40 30 20 10 0 Very Modera Very High Low High te Low Sample Size: 6 44 30 5 0 Total attempt out of 85 Interpretation: - Majority of the respondent (52%) found High expectation from the product amongst the two options provided in questionnaire.
  • 18. Data Analysis and Interpretation:- Questionnaire: - Now with more options available according to shape, will it help to attract foreign customers also to buy in India? Now with more options available according to shape, will it help to attract foreign customers also to buy in India? Yes No 21% 79% Now with more options available according to shape, will it help to attract foreign customers also to buy in India? 80 70 No. of Consumers 60 50 40 30 20 10 0 Yes No Sample Size: 67 18 Total attempt out of 85 Interpretation: - Majority of the respondents (79%) are agree with the statement asked in the respective question i.e. opted yes option amongst options provided in the Questionnaire.
  • 19. Data Analysis and Interpretation:- Questionnaire: - Will you recommend this product to your friend, relatives in future? Sample Size: Suggestion/ Feedback Total attempt out of 85 Yes 76 No. 9 Will you recommend this product to your friend, relatives in future? Yes No. 11% 89% Will you recommend this product to your friend, relatives in future? 80 70 No. of Consumers 60 50 40 30 20 10 0 Yes No. Sample Size: 76 9 Total attempt out of 85 Interpretation: - Majority of the respondent (89%) are agree with the statement provided in questionnaire i.e. opted for yes option amongst the two options provided in questionnaire.
  • 20. Data Analysis and Interpretation:- Questionnaire: - How old are you? Sample Size: Suggestion/ Feedback Total attempt out of 85 Under 15 0 Under 25 57 Between 25-35 28 Between 35-45 0 Between 45-55 0 Above 55 0 How old are you? Under 15 Under 25 Between 25-35 Between 35-45 Between 45-55 Above 55 0% 0% 0% 33% 67% How old are you? 60 No. of Consumers 50 40 30 20 10 0 Under Under Betwee Betwee Betwee Above 15 25 n 25-35 n 35-45 n 45-55 55 Sample Size: 0 57 28 0 0 0 Total attempt out of 85 Interpretation: - 67% customers belong to under 25 age group and 33% belongs to Age group [between 25-35].
  • 21. Data Analysis and Interpretation:- Questionnaire: - Because of its shape, will this product will help you in every season? Because of its shape, will this product will help you in every Sample Size: season Total attempt out of 85 Yes 54 No. 31 Because of its shape, will this product will help you in every season Yes No. 36% 64% Because of its shape, will this product will help you in every season 60 No. of Consumers 50 40 30 20 10 0 Yes No. Sample Size: 54 31 Total attempt out of 85 Interpretation: - Majority of the respondent (64%) are agree with the statement provided in questionnaire i.e. opted for yes option amongst the two options provided in questionnaire.
  • 22. Data Analysis and Interpretation:- Questionnaire: - One new range is coming from Levi’s very soon i.e. Waterless Jeans, manufactured with the help of very less amount of water, hence they save water. Would you like to buy it? Sample Size: Suggestion/ Feedback Total attempt out of 85 Yes 73 No. 12 One new range is coming from Levi’s very soon i.e. Waterless Jeans, manufactured with the help of very less amount of water, hence they save water. Would you like to buy it. Yes No. 14% 86% One new range is coming from Levi’s very soon i.e. Waterless Jeans, manufactured with the help of very less amount of water, hence they save water. Would you like to buy 80 No. of Consumers 60 40 20 0 Yes No. Sample Size: 73 12 Total attempt out of 85 Interpretation: - Majority of the respondent (86%) are agree with the statement provided in questionnaire i.e. opted for yes option amongst the two options provided in questionnaire.
  • 23. Findings:- During initial phase of observation on consumer behavior for Levi’s curve ID [3 Fits] we have observed that due to the brand name of the levis, the customers are already having the good relationship with the company branded products. As 3 Fits were already available for the women, now it is available in all global measurement for women. Hence with more options available customers are empowered to make the decision. They have opted for this new product due to its different measurement and shapes available for global market. For water less jeans [The upcoming new product of Levi’s], the customers are ready to buy it in future for good social cause as it requires very less water at the time of manufacturing.
  • 24. Suggestion:- After observation of the consumer behavior of Levi’s Curve ID [3 Fits] we have come up with the following solutions. Now a days, with more options available for entire product range, consumers are empowered to make a decision, so with rapidly changing environment and behavior Levi’s has to keep on branding and advertising of New product and existing products so that customer can have strong bonding with the new product . To keep on creating awareness about new product [Levi’s Curve ID [3 Fits]] to all the customer which are globally available in current scenario.
  • 25. Conclusion:- After observing the consumer behavior towards Levi’s Curve ID [3 Fits] we have come across the following conclusion:- 1. Most of the customers are focused towards fashion and lifestyle and with the changing global environment their behavior is changing to buy products which are available in different shapes and measurement. 2. Social cause [like water consumption] they are ready to by the new product [Water less jeans] in future and this key area and term is influencing their behavior. 3. In a nut shell, we can say that, customer and dealers are ready to buy and sell new global fits [Levis Curve ID [3 Fits]] as it provide more satisfaction, easily accessibility, increased lifestyle for customers and huge sales for company and dealers of the company.
  • 26. Bibliography:- Books: Etzel, Michael, W alker, Bruce and Stanton, William J,: Marketing; 14th edn. Boston, McGraw Hill. Grewal, Dhruv and Levy Michael;: Marketing New Delhi, Tata McGraw Hill. Kotler Philip, Keler Kevine Lane, Koshy Abraham & Jha M: Marketing Management; 13th edn.New Delhi, Pearson Kerin, Roger A, Hartly, Stevan W and Berkowitz, Eric N;: Marketing; 8th edn. New Delhi, Tata McGraw Hill, Lehmann R Donald & Russell S W iner, Analysis for Marketing Planning: Sixth Edn. Tata McGraw Hill, Ramaswamy V S , Namakumari S – Marketing Management (4th Edn. Macmillan), Saxena, Rajan,: Marketing Management; 4th edn. New Delhi, Tata Mc Graw Hill, 2010 Winer, Russell S,: Marketing Management; 3rd edn. New Delhi, Pearson, 2008 Websites:- http://www.jeansshop.com/new_products.php www.levi.co.in
  • 27. Annexure: - Questionnaire: - Total Questions 11, Total Suggestion Feedback 11 Institute of Technology and Science, Mohan Nagar, Ghaziabad Name: - Gender: - Contact:- Suggestion/ Feedback - From the followings, what attracted you most in Levis Curve ID [3 fits (Globally)] 1. Its global fashion trend 2.Comfortableness and luxuriousness 3. Reliability Suggestion/ Feedback: - Do you think that Jeans are designed for women with “ideal” figures. 1. Yes 2. No. Suggestion/ Feedback: - You like the Product on the basis of:- 1. Fashion 2.Trend 3.Quality 4.Price Suggestion/ Feedback: - You have selected Levi’s product because of:- 1. Status 2.Lifestyle 3.Sophisticated Product range Suggestion/ Feedback: - What is important for you in terms of measurement and fits? 1. Shape 2.Size Suggestion/ Feedback: - What is your expectation from Levis Curve ID [3 fits (Globally)] 1. Very high 2.High 3.Moderate 4.Low 5.Very low
  • 28. Annexure: - Questionnaire: - Total Questions 11, Total Suggestion Feedback 11 Institute of Technology and Science, Mohan Nagar, Ghaziabad Suggestion/ Feedback: - Now with more options available according to shape, will it help to attract foreign customers also to buy in India? 1. Yes 2.No Suggestion/ Feedback: - Will you recommend this product to your friend, relatives in future? 1. Yes 2.No Suggestion/ Feedback: - How old are you? 1. Under 15 2. Under 25 3.Between 25-35 4. Between 35-45 5. Between 45-55 6. Above 55 Suggestion/ Feedback: - Because of its shape, will this product will help you in every season 1. Yes 2. No Suggestion/ Feedback: - One new range is coming from Levi’s very soon i.e. Waterless Jeans, manufactured with the help of very less amount of water, hence they save water. Would you like to buy it. 1. Yes 2.No.
  • 29. Thanks Letter:- After the successful completion of our project we all are really thankful to our Customers, teachers, respected faculty members, our friends, our respected guide Mr. Mukesh Porwal Sir and Levi’s employees. Thank you all for your valuable feedback and suggestion. Submitted By:- Mr. Abhijeet Srivastava Ms. Seema Kumari Mr. Ankit Kumar Tripathi Mr. Ritesh Ashok Kumar Shukla Ms. Shiwani Gupta Ms. Shipra Rajpoot Section A, PGDM 1st Trimester [2011-13]