2. One Source, Total Service
United Services® is a global MRO and airline support business backed by
one of the world’s largest airlines. It’s our mission to offer our customers
comprehensive solutions for their maintenance, training, and operational needs.
Engine Maintenance
Our engine shop is the only airline engine facility of a U.S. carrier to hold
the ISO 9001:2000 certification. It’s a standard we’ve met since 1997 and is
a testament to our ongoing commitment to continuous improvement.
High-Tech Components Including Avionics
With about 30 automatic test equipment (ATE) stations, United Services’
components and avionics shops are some of the best equipped in the world.
Most of our skilled technicians have been on the job for 15 years or longer.
Line Maintenance
Maintenance, Repair, and Overhaul Maintenance, Repair, and Overhaul
Our many line stations located around the world ensure that you receive
United Services–SFOUS • United Services Maintenance Center expert support for yourUnited Services–SFOUS • including on-site Maintenance Center
aircraft anytime, anywhere, United Services
San Francisco International Airport • San Francisco, CA 94128 USA San Francisco International Airport • San Francisco, CA 94128 USA
AOG assistance from our Global Emergency Maintenance (GEM) teams.
Tel: 650.634.4104 • Fax: 650.634.5926 Tel: 650.634.4104 • Fax: 650.634.5926
e-mail: mro@unitedsvcs.com Landing Gear e-mail: mro@unitedsvcs.com
As a result of the quality work of United Services’ Landing Gear Center,
Global Emergency Maintenance (GEM) Global Emergency Maintenance (GEM)
United® was the first U.S. carrier to receive FAA approval for a time interval
Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S. Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S.
extension between overhauls on Boeing 777 landing gear.
e-mail: gem@unitedsvcs.com e-mail: gem@unitedsvcs.com
Ground Handling
Flight Training With capabilities at more than 110 airports worldwide, United Services
Flight Training
ensures that your flights run smoothly, from the ticket counter to the tarmac.
United Services–DENUS • United Flight Training Center United Services–DENUS • United Flight Training Center
7401 Martin Luther King Blvd. • Denver, CO 80207 USA 7401 Martin Luther King Blvd. • Denver, CO 80207 USA
Flight Training
Tel: 303.780.3600 • Fax: 303.780.5828 Tel: 303.780.3600 • Fax: 303.780.5828
e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com The United Flight Training Center in Denver, Colorado, is the world’s largest
e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com
training facility, with nine fixed-base and 26 full-flight FAA-certified simulators.
Ground Handling Ground Handling
United Services–WHQUS United Services–WHQUS
P.O. Box 66100 • Chicago, IL 60666 USA P.O. Box 66100 • Chicago, IL 60666 USA
Tel: 847.700.1957 • Fax: 847.364.1849 Tel: 847.700.1957 • Fax: 847.364.1849
e-mail: ground.handling@unitedsvcs.com e-mail: ground.handling@unitedsvcs.com
For more information, visit us on the Web at unitedsvcs.com.
©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2292 FO292
Everything under one ...
... you need sky. For more information, visit us on the Web at unitedsvcs.com.
©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-22
Marketing program for United Services
presentation folder: front cover

3. One Source, Total Service
United Services® is a global MRO and airline support business backed by
one of the world’s largest airlines. It’s our mission to offer our customers
comprehensive solutions for their maintenance, training, and operational needs.
Engine Maintenance
Our engine shop is the only airline engine facility of a U.S. carrier to hold
the ISO 9001:2000 certification. It’s a standard we’ve met since 1997 and is
a testament to our ongoing commitment to continuous improvement.
High-Tech Components Including Avionics
With about 30 automatic test equipment (ATE) stations, United Services’
components and avionics shops are some of the best equipped in the world.
Most of our skilled technicians have been on the job for 15 years or longer.
Line Maintenance
Maintenance, Repair, and Overhaul
Our many line stations located around the enance
Maint world ensure that you receive
, Repair, and
United Services–SFOUS • United Services Maintenance Center expert support for your aircraft anytime, anywhere, including on-site Overhaul
United Services–SFOUS
San Francisco International Airport • San Francisco, CA 94128 USA AOG assistance fromSan Fr • United Services Ma
our Global Emergency Maintenance (GEM) teams. intenance Cente
Tel: 650.634.4104 • Fax: 650.634.5926 ancisco Internati onal Airport • San Fran r
cisco, CA 94128 USA
e-mail: mro@unitedsvcs.com Tel: 650.634.4104 • Fa
Landing Gear x: 650.634.5926
e-mail: mro@unitedsvcs.c
As a result of the quality work of United Services’ Landing Gear Center, om
Global Emergency Maintenance (GEM)
United® was the first U.S. carrier toGlobal Em approval for a time interval
receive FAA
Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S. ergency Maintenance
extension between overhauls l: 866.UAL777 landing gear.
Te on Boeing .5G (GEM)
e-mail: gem@unitedsvcs.com EM or 001.650.876.1195
outside the U.S.
e-mail: gem@unitedsvcs.c
Ground Handling om
Flight Training With capabilities at more than 110 airports worldwide, United Services
ensures that your flights run smoothly, from the ticketht Training tarmac.
Flig counter to the
United Services–DENUS • United Flight Training Center
7401 Martin Luther King Blvd. • Denver, CO 80207 USA United Services–DENUS
Flight Training
• United Flight Training
7401 Martin Luther King Center
Tel: 303.780.3600 • Fax: 303.780.5828 Blvd. • Denver, CO 80
Tel: 30 Colorado, the world’s largest
The United Flight Training Center in Denver,3.780.3600is • Fa 207 USA
e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com x: 303.780.5828
e-mail: fixed-base and 26 full-flight FAA-certified simulators.
training facility, with nine flight.training@unitedsvc
s.com, maintenance.train
ing@unitedsvcs.com
Ground Handling
Ground Handling
United Services–WHQUS
P.O. Box 66100 • Chicago, IL 60666 USA United Services–WHQUS
Tel: 847.700.1957 • Fax: 847.364.1849 P.O. Box 66100 • Chica
go, IL 60666 USA
e-mail: ground.handling@unitedsvcs.com Tel: 847.700.1957 • Fa
x: 847.364.1849
e-mail: ground.handling@u
nitedsvcs.com
E v e r y th in g y o u n e e d
For more information, visit us on the Web at unitedsvcs.com.
©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2292 FO292
... under one .. .sky. ©2006 United Air Line
For more informat
s, Inc. All
Rights Reserved.
ion, visit us on the
Web at unitedsvcs.
com.
CPI 010 6-2
974 -
Marketing program for United Services
presentation folder: front cover

4. One Source, Total Service
United Services® is a global MRO and airline support business backed by
one of the world’s largest airlines. It’s our mission to offer our customers
comprehensive solutions for their maintenance, training, and operational needs.
Engine Maintenance
Our engine shop is the only airline engine facility of a U.S. carrier to hold
the ISO 9001:2000 certification. It’s a standard we’ve met since 1997 and is
a testament to our ongoing commitment to continuous improvement.
High-Tech Components Including Avionics
With about 30 automatic test equipment (ATE) stations, United Services’
components and avionics shops are some of the best equipped in the world.
Most of our skilled technicians have been on the job for 15 years or longer.
Welcome to United Services,
your first choice for global
Line Maintenance
Maintenance, Repair, and Overhaul
Our maintenance, repair,the world ensure that you receive
many line stations located around and overhaul.
United Services–SFOUS • United Services Maintenance Center expert support for your aircraft anytime, anywhere, including on-site
San Francisco International Airport • San Francisco, CA 94128 USA As an airline MRO and part of one of the world’s largest
AOG assistance from our Global Emergency Maintenance (GEM) teams.
Tel: 650.634.4104 • Fax: 650.634.5926 airlines, we are uniquely positioned to understand our
e-mail: mro@unitedsvcs.com customers’ needs. We know that to operate successfully
Landing Gear
you need maintenance support that meets the highest
As aqualityof the quality work efficient, and is completed Gear Center,
result standards, is cost of United Services’ Landing
Global Emergency Maintenance (GEM)
United® was the firstpossible turnto receive United Services, a time interval
with the lowest U.S. carrier time. At FAA approval for
Tel: 866.UAL.5GEM or 001.650.876.1195 outside the U.S.
extension between overhauls on Boeing 777 landing gear.
we offer all three. We provide quality that’s backed by
e-mail: gem@unitedsvcs.com
United’s eight decades of operational experience, as well
Groundteam of highly skilled technicians. We strive to offer
as a Handling
Flight Training Withcustomers money-saving options such worldwide, United Services
capabilities at more than 110 airports as PMA parts that
ensures that your flightsour own strict review process,counter to the tarmac.
have been through run smoothly, from the ticket as well
United Services–DENUS • United Flight Training Center
as unique repairs that reduce the cost of material. We’re
7401 Martin Luther King Blvd. • Denver, CO 80207 USA
Flight Training
also implementing Lean manufacturing principles that
Tel: 303.780.3600 • Fax: 303.780.5828
e-mail: flight.training@unitedsvcs.com, maintenance.training@unitedsvcs.com The eliminate waste and streamlineDenver, Colorado, is the world’s largest
United Flight Training Center in operations—resulting in
training facility, times andfixed-base and 26 full-flight FAA-certified simulators.
lower turn with nine less aircraft down time for customers.
Ground Handling
Since joining United in 1984, I’ve seen United Services
grow into a world-class MRO provider—from engines,
United Services–WHQUS line maintenance, high-tech components including
P.O. Box 66100 • Chicago, IL 60666 USA avionics, and landing gear to ground handling and flight
Tel: 847.700.1957 • Fax: 847.364.1849 training. Read more about us and we’re confident you’ll
e-mail: ground.handling@unitedsvcs.com decide United Services is the only solution you need.
William R. Norman
For more information, visit us on the Web at unitedsvcs.com.
©2006 United Air Lines, Inc. All Rights Reserved. CPI 0106-2 974-2292 FO292
... under one sky. Senior Vice President, United Services
Marketing program for United Services
presentation folder: right flap open (introduction letter)

5. Service
One Source, Total
business backed by
O and airline support
Services is a global MR
®
United r customers
our mission to offer ou
one of the world ’s largest airlines. It’s nal needs.
, training, and operatio
s for their maintenance
comprehensive solution
Engine Maintenance
a U.S. carrier to hold
airline engine facility of
Our en gine shop is the only since 1997 and is
a standard we’ve met
the ISO 9001 :2000 certification. It’s
ous improvement.
commitment to continu
a tes tament to our ongoing
cs
nts Including Avioni
High-Tech Compone
tions, United Services’
t equipment (ATE) sta
With about 30 automatic tes ped in the world.
some of the best equip
components and avionics shops are or longer.
on the job for 15 years
Most of our skilled technicians have been
Line Maintenance t you receive
Our
Welcome to ated around the world ensure tha
many line stations loc United Services, luding on-site
anywhere, inc
aircraft an for , global
your first choice ytime ency Maintenance (GEM) teams.
expert support for your
our Global Emerg
AOG assistance from
maintenance, repair, and overhaul.
ir, and Overhaul
Maintenance, Repa
nter
Services Maintenance Ce Landing Gear MRO and part of one of the world’s largest Center,
As an airline
United Se rvices–SFOUS • United , CA 94128 USA ar
s’ Landing Ge
Airport • San Francisco work positioned rvice
airlines, we are uniquelyof United Seto understand our
n Francisco International As a result of the quality a time interval
Sa x: 650.634.5926 needs. We rrier that eive FAA approval for
customers’ first U.S. caknowto recto operate successfully
Tel: 650.634.4104 • Fa United ® was the
7 lan the gear.
you need maintenance support that meetsding highest
e-mail: mro@unitedsvcs.c
om erhauls on Boeing 77
extension between ov
quality standards, is cost efficient, and is completed
intenance (GEM) with the lowest possible turn time. At United Services,
Ground Handling
Global Emergency Ma the U.S. we offer all three. We provide qualityworldwide, United Services
1.650.876.1195 outside than 110 airports
that’s backed by
Tel: 866.UAL.5GEM or 00 om th capabilities at more
Wi United’s eight decades of operational experience, as ter to the tarmac.
the ticket coun well
e-mail: gem@unitedsvcs.c run smoothly, from
ensures a team ur flights skilled technicians. We strive to offer
as that yo of highly
customers money-saving options such as PMA parts that
Flight Training
have been through our own strict review lorado, isas well rld’s largest
process, the wo
Flight Training nver, Co
Center The Unite t Traini that reduce De cost of material. We’re ied simulators.
d Flighrepairsng Cente
as unique
r in
the A-certif
• United Flight Training se and 26 full-flight FA
United Services–DENUS 7 USA also implementing fixed-ba
e
training facility, with nin Lean manufacturing principles that
vd. • Denver, CO 8020
74 01 Martin Luther King Bl eliminate waste and streamline operations—resulting in
x: 303.780.5828
Tel: 303.780.3600 • Fa @unitedsvcs.com lower turn times and less aircraft down time for customers.
om, maintenance.training
e-m ail: flig ht.training@unitedsvcs.c
Since joining United in 1984, I’ve seen United Services
grow into a world-class MRO provider—from engines,
Ground Handling line maintenance, high-tech components including
United Services–WHQUS avionics, and landing gear to ground handling and flight
go, IL 60666 USA
P.O. Box 66100 • Chica training. Read more about us and we’re confident you’ll
x: 847.364.1849
Tel: 847.700.1957 • Fa decide United Services is the only solution you need.
nitedsvcs.com
e-mail: ground.handling@u
com.
.. . u n d e r o n e s k y. William R. Norman
Senior Vice President, United Services
Web at unitedsvcs.
ion, visit us on the
For more informat 6-2
974 -229 2 FO2 92
CPI 010
d.
s, Inc. All Rights Reserve
©2006 United Air Line
Marketing program for United Services
presentation folder: right flap open (introduction letter)