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SPACE AS A SERVICE
AMANDA RAMOS
INNOVATION DIRECTOR
WHO’S MY CLIENT?
REAL
ESTATE
FACILITY
MANAGER
“Can you make us a space that helps us use our assets better?”
CHIEF
INNOVATION
OFFICER
REAL
ESTATE
FACILITY
MANAGER
“Can you make us a space that helps us innovate as a business?”
“Can you make us a space that helps us use our assets better?”
CHIEF
INNOVATION
OFFICER
HUMAN
RESOURCES
DIRECTOR
REAL
ESTATE
FACILITY
MANAGER
“Can you make us a space that helps us attract and retain talent?”
“Can you make us a space that helps us innovate as a business?”
“Can you make us a space that helps us use our assets better?”
CHIEF
INNOVATION
OFFICER
HUMAN
RESOURCES
DIRECTOR
REAL
ESTATE
FACILITY
MANAGER
“Can you make us a space that helps us attract and retain talent?”
“Can you make us a space that helps us
love what we do?”
“Can you make us a space that helps us innovate as a business?”
“Can you make us a space that helps us use our assets better?”
EMPLOYEE
ADVOCATE
CHIEF
INNOVATION
OFFICER
HUMAN
RESOURCES
DIRECTOR
EMPLOYEE
ADVOCATE
REAL
ESTATE
FACILITY
MANAGER
CUSTOMER
“Can you make us a space that helps us innovate as a business?”
“Can you make us a space that helps us
love what we do?”
“Can you make us a space that
helps us engage with the brand?”
“Can you make us a space that helps us attract and retain talent?”
“Can you make us a space that helps us use our assets better?”
THE CLOSER TO THE CUSTOMER,
THE MORE SPACE ACTS AS SERVICE.
WHO’S THE CUSTOMER?
78% OF MILLENNIALS CHOOSE TO SPEND MONEY
ON AN EXPERIENCE OR EVENT*
*RATHER THAN BUYING SOMETHING DESIRABLE!
70% OF MILLENNIALS TIME IS SPENT AT WORK*
*EVEN IF THEY DON’T HAVE TO!
*THEIR FIRST DAY ON THE JOB!0
67% OF MILLENNIALS ARE THINKING ABOUT
THEIR NEXT JOB*
HOW CAN SPACE HELP YOU?
SPACE AS SATELLITE
THEN
COMMUTE
NOW
LOCAL
STAPLES VELOCITY LAB
NOW
EDUCATION
THEN
RECEPTION
SPACE AS INTERFACE
BASF
SPACE AS INVITATION
THEN
BACK OF THE HOUSE
NOW
FRONT OF THE HOUSE
HORIZON BLUE CROSS BLUE SHIELD
SPACE AS NETWORKER
NOW
ANIMATOR
THEN
ADMINISTRATOR
1871
NOW
VIA FACE-TO-FACE
THEN
VIA TICKET
SPACE AS GENIUS
H E L P
T I C K E T
FACEBOOK
SPACE AS BARTENDER
NOW
24/7
THEN
9 TO 5
McCANN
THE END IS BECOMING THE BEGINNING.
THE RISE OF
POST-OCCUPANCY
INNOVATION
CLINICS!
HOW CAN SPACE HELP YOU?
AMANDA RAMOS
INNOVATION DIRECTOR

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