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Managing Stress At Work

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Multi-level and tailored health promotion presentation for American Heart Association speaking engagement.

Gesundheit & Medizin
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Managing Stress at Work McKesson Lunch and Learn Series 1/26/09 Presenter: Sonya Lewis, American Heart Association Volunteer
Today’s presentation covers four topics: ,[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Several heart disease risk factors are well-established ( http://www.americanheart.org/presenter.jhtml?identifier=4726 ) Factors we can’t control Modifiable - Factors we can control Focus on these Factors
[object Object],[object Object],[object Object],The American Heart Association recognizes a potential link between stress and the development of heart disease ( http://www.americanheart.org/presenter.jhtml?identifier=4726 )
[object Object],[object Object],The stress response may lead to behaviors that encourage the development of heart disease ( http://www.americanheart.org/presenter.jhtml?identifier=4726 ) Stress Overeat Heart Disease Start Smoking Smoke More Overweight Obesity (Chronic Exposure to) Tobacco Smoke
Stress affects us in different ways, and can result in physical and emotional pain – stress can also impact our performance and work relationships ( http://www.americanheart.org/presenter.jhtml?identifier=3047874) Physical Emotional Aches and Pains* ▪ Headache ▪ Backache ▪ Neck ache ▪ Stomach ache ▪ Tight muscles ▪ Clenched jaw Energy Level and Sleep ▪ Feeling tired, without a good reason ▪ Trouble sleeping Other Emotional Signs ▪ Easily irritated ▪ Impatient ▪ Forgetful Feelings ▪ Anxiety ▪ Anger ▪ Depression ▪ Helplessness ▪ Out of control ▪ Tense   
Identifying stressors is the first step to dealing with stress at work What Stresses You at Work? Take stock, so you can take control
Staff are facing many stressors, which may lead to organizational risks Workplace Stressors Gossip Voluntary Turnover Reduction in Force Financial Impacts Reduced Productivity Burnout Lack of Teamwork/ Cooperation Potential Risks Fears – Founded and Perceived Maintaining Recognitions / Designations and Meeting Expectations Associated with Brand Increased Performance Expectations Financial Pressures Lack of / Miscommunication Performance-Based Work
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],How do you usually respond to stress? ( http://www.americanheart.org/presenter.jhtml?identifier=3047874 ) Selecting even one of these items may mean that you are not dealing with stress as well as you could.
[object Object],[object Object],[object Object],[object Object],Headline (Source) We can manage stress by taking action and controlling those factors that are in our control (http://www.americanheart.org/presenter.jhtml?identifier=3047876) What matters is not so much what happens to us, but how we respond to what happens to us. Learning to manage your reaction to stress may help make other lifestyle changes easier for you.
We can also manage stress by learning and applying the ABC’s of Stress (Darlene Martin, Careerscapes) A B C The A ctivating Event The B elief about the Event The C onsequences or Behaviors Reframing
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Emergency stress stoppers allow you to deal with stress on-the-spot ( http://www.americanheart.org/presenter.jhtml?identifier=3047933 )
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Both individuals and the work environment (culture) contribute to workplace stress. Reducing stress at work involves addressing stressors on both levels. Individuals Environment (Culture) Stress
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We can work as individuals to control stress at the workplace ( http://www.americanheart.org/presenter.jhtml?identifier=3047939 )
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],We can work as individuals to control stress at the workplace ( http://www.americanheart.org/presenter.jhtml?identifier=3047939 )
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Managers can facilitate a culture that embraces change, communicates effectively, delegates responsibilities – and reduces worksite stress (Getting People On Board, Harvard Business School Press, 2005)
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],McKesson offers several resources to help employees deal with stress
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],In summary, you can manage stress at work
What will you do this week to take control of your work-related stress? (Darlene Martin, Careerscapes) One thing that I have decided to take control of is: __________________________________________________________ I will demonstrate this by: __________________________________________________________ __________________________________________________________ __________________________________________________________ I will ask _____________________________________ to support me by __________________________________________________________
Thank you for attending today’s presentation! For More Information: www.heart.org

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Managing Stress At Work

  • 1. Managing Stress at Work McKesson Lunch and Learn Series 1/26/09 Presenter: Sonya Lewis, American Heart Association Volunteer
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  • 6. Stress affects us in different ways, and can result in physical and emotional pain – stress can also impact our performance and work relationships ( http://www.americanheart.org/presenter.jhtml?identifier=3047874) Physical Emotional Aches and Pains* ▪ Headache ▪ Backache ▪ Neck ache ▪ Stomach ache ▪ Tight muscles ▪ Clenched jaw Energy Level and Sleep ▪ Feeling tired, without a good reason ▪ Trouble sleeping Other Emotional Signs ▪ Easily irritated ▪ Impatient ▪ Forgetful Feelings ▪ Anxiety ▪ Anger ▪ Depression ▪ Helplessness ▪ Out of control ▪ Tense   
  • 7. Identifying stressors is the first step to dealing with stress at work What Stresses You at Work? Take stock, so you can take control
  • 8. Staff are facing many stressors, which may lead to organizational risks Workplace Stressors Gossip Voluntary Turnover Reduction in Force Financial Impacts Reduced Productivity Burnout Lack of Teamwork/ Cooperation Potential Risks Fears – Founded and Perceived Maintaining Recognitions / Designations and Meeting Expectations Associated with Brand Increased Performance Expectations Financial Pressures Lack of / Miscommunication Performance-Based Work
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  • 11. We can also manage stress by learning and applying the ABC’s of Stress (Darlene Martin, Careerscapes) A B C The A ctivating Event The B elief about the Event The C onsequences or Behaviors Reframing
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  • 19. What will you do this week to take control of your work-related stress? (Darlene Martin, Careerscapes) One thing that I have decided to take control of is: __________________________________________________________ I will demonstrate this by: __________________________________________________________ __________________________________________________________ __________________________________________________________ I will ask _____________________________________ to support me by __________________________________________________________
  • 20. Thank you for attending today’s presentation! For More Information: www.heart.org