Observations on seaxes, white stilettos and libraries in Essex

Susan Carragher – Head of Library Services June 2008 Observations on seaxes, white stilettos and libraries in Essex “ You can observe a lot just by watching” – Yogi Berra

[object Object],[object Object],[object Object],[object Object],[object Object],Essex County Council Corporate Context

passionate - about achieving results • leader • can do, will do • positive • ambitious responsive - to customers’ needs • get the job done • provide quality • committed • customer focus inspirational - and bold in thinking and solutions • enthusiastic • welcoming • seize opportunities • be bold supportive - of others’ input and perspective, working as one • be proud • working as one • value everyone • integrity motivating - others and trusting them to deliver • trust • nurture talent • communicate • celebrate

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ I did not have three thousand pairs of shoes. I had one thousand and sixty” – Imelda Marcos

“ Let your dreams outgrow the shoes of your expectations” – Ryunosuke Satoro ,[object Object],[object Object],[object Object],[object Object],[object Object],Stock Library

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Walk a mile in my shoes is good advice” – Neil Kurshan

Building Dreams – Statement of Vision for the Built Resources of the Service ,[object Object],[object Object],[object Object],[object Object],[object Object],Chelmsford Library

Building Dreams – the Built Resource of our Service ,[object Object],[object Object],[object Object],Colchester Library Basildon Library

Buildings and Branding ,[object Object],[object Object],Harwich Library

Saffron Walden - our newest refurbishment

Making it Happen – based on best practice from retail sector Witham Library Braintree Library ,[object Object],[object Object],[object Object],[object Object]

Making it Happen – Floor Walkers ,[object Object],[object Object],[object Object],[object Object],[object Object],Witham Library

[object Object],[object Object],RFID -Business Case

[object Object],[object Object],[object Object],[object Object],[object Object],RFID -Implementation Witham Library

[object Object],[object Object],[object Object],[object Object],[object Object],RFID -Evaluation

[object Object],[object Object],RFID -Learning Outcomes Chelmsford Library

Libraries as Front Door to Services ,[object Object],[object Object],[object Object],Loughton Library Witham Library

Chelmsford Library - 20 th October 2007 3,456 people came to meet a Dalek What do the public think?

Thank You Questions? ,[object Object],[object Object],[object Object],[object Object],“ Is it time to go home yet? I keep clicking these damn shoes, but nothing happens” – Robin Hecht

Observations on seaxes, white stilettos and libraries in Essex

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Observations on seaxes, white stilettos and libraries in Essex