1. NAU
Shayla Johnston
EN2100 Speech
Week 3: Delivery

2. EN2100: Week 3
About Week 3: Delivery
This week we review speech
preparation, presentation, nonverbal cues, and audience
analysis from chapters 3, 5 & 6 in Vasile. We will take Test
2 (LP2) and evaluate a demonstration speech.
Online Resources for Week 3
Website: http://www.nauen2100.wordpress.com
Survey: http://tinyurl.com/EN2100DEMO
Pronouns: http://hbr.org/2011/12/your-use-of-pronouns-reveals-your-personality.
Socrative: m.socrative.com in classroom 359674
YouTube: http://www.youtube.com/watch?v=cvtrF350u88
Pre-test: http://tinyurl.com/EN2100PT3 (PTTHREE)
LP3

3. LP3: Delivery
Summary:
Preparation, presentation, nonverbal cues, and audience
analysis.
Reading:
Ch. 3, 5 & 6
NAU
S. Johnston
EN2100: Week 3 LP3

4. Chapter 3
You Don’t Have To Say It To Convey It
A. What Is Nonverbal Communication?
B. How We Communicate Without Words
C. Other Codes
D. We Cannot Not Communicate
LP3EN2100: Week 3

5. A. What Is Nonverbal Communication?
• Nonverbal communication is the conscious or
subconscious transmission and reception of
unspoken messages.
• Only 10% of a message is communicated
verbally.
• When a person’s actions and words appear
contradictory, the actions are considered
more authentic.
EN2100: Week 3 LP2Chapter 3

6. A. What Is Nonverbal Communication?
• Action messages considered:
 Facial expression
 Eye contact
 Gestures
 Laughing
 Coughing
 Throat clearing
 Vocal pitch
 Pauses
 Setting of the presentation
 Proxemics
EN2100: Week 3 LP2Chapter 3

7. B. How We Communicate Without Words
• Messages are conveyed through innumerable
methods.
 Appearance
 Facial expressions
 Eyes
 Body Movement
 Gestures
 Touch
 Vocalics
EN2100: Week 3 LP3Chapter 3

8. C. Other Codes
• Chronemics
• Proxemics
• Chromatics
• Artifacts
EN2100: Week 3 LP3Chapter 3

9. D. We Cannot Not Communicate
• Nonverbal communication can be
misinterpreted
• Context must be considered
• What message does the overall attitude
convey?
• Diversity
EN2100: Week 3 LP3Chapter 3

10. Chapter 5
Make It Clear, Concise, Correct,…and
Cohesive
A. Clear and Understandable Language
B. Your Voice
C. Breathing
D. Pronunciation
E. Articulation, or Diction
F. Rate of Speaking
G. Pauses
H. Pacing
I. Expression
J. Oral Visualization
LP3EN2100: Week 3

11. A. Clear and Understandable Language
For an effective and lively delivery:
 Voice
 Breathing
 Pronunciation
 Articulation
 Rate of speaking
 Pauses
 Pacing
 Expression
 Oral visualization
EN2100: Week 3 LP3Chapter 5

12. B. Your Voice
• How can you increase the effectiveness of your
use of voice?
 Listen to yourself
 Pitch
 Volume
EN2100: Week 3 LP3Chapter 5

13. C. Breathing
• Deep breaths between sentences conveys
confidence.
• Hyperventilating does not.
EN2100: Week 3 LP3Chapter 5

14. D. Pronunciation
• Be aware of regional dialect
• Adjust pronunciation for your audience
• Examples?
EN2100: Week 3 LP3Chapter 5

15. E. Articulation, or Diction
• Articulation
• Diction
• Enunciation
• What is the duration of your vowel and
consonant sounds?
• What is sloppy speech?
EN2100: Week 3 LP3Chapter 5

16. F. Rate of Speaking
• Typical rate of speaking is 130-160 wpm
• Machine-gun delivery alienates audience
• Sluggish delivery aggravates audience
EN2100: Week 2 LP2Chapter 7

17. G. Pauses
• Positive Pauses: planned; enhance delivery
• Negative pauses: interrupt delivery
EN2100: Week 3 LP3Chapter 5

18. H. Pacing
• Speak at varied rates
• Change pace to compliment content
EN2100: Week 3 LP3Chapter 5

19. I. Expression
• Facial expression should animate the message
• To attract attention, pause
• To enumerate steps, count on fingers
• To ask a question, raise an eyebrow
• To show disbelief, frown.
EN2100: Week 3 LP3Chapter 5

20. J. Oral Visualization
• Express a message by conveying first-person
experience
• See in your mind the event
• Feel the reinvented sensations
• Convey those emotions to the audience
EN2100: Week 3 LP3Chapter 5

21. Chapter 6
Know Your Listeners and Speak Their
Language
A. Audience Analysis
B. Language and Your Future
C. Comparison Between Oral and Written Communication
D. Command of the Language
E. Use Nonsexist Language
F. Putting Words into Sentences
LP3EN2100: Week 3

22. A. Audience Analysis
• Age
• Gender
• Interest in Topic
• Attitude toward topic
• Knowledge of topic
• Education
• Cultural interests
• Occupation
• Economic status
• Religious affiliation
• Cultural background
Class demographic survey:
http://tinyurl.com/EN2100DEMO
EN2100: Week 3 LP3Chapter 6

23. B. Language and Your Future
• Words are double-edged: can help and hurt
you
• Words reveal more than expressed message.
• Words you choose reveal much about your
state of mind, self esteem and intentions.
EN2100: Week 3 LP3Chapter 6

24. B. Language and Your Future
• Pennebaker, J. W. (2011). Your Use Of Pronouns Reveals Your
Personality. Harvard Business Review. Retrieved from
http://hbr.org/2011/12/your-use-of-pronouns-reveals-your-personality.
EN2100: Week 3 LP3Chapter 6

25. C. Comparison Between Oral and Written
Communication
• Written Communication: Words, punctuation,
visual formatting used to deliver message
• Oral Communication: Words, nonverbal
communication and audience interaction used
to deliver message
EN2100: Week 3 LP3Chapter 6

26. C. Comparison Between Oral and Written
Communication
• Clarity
• Checking accuracy of written material
• Precise wording
EN2100: Week 3 LP3Chapter 6

27. D. Command of the Language
• Concrete, specific words (not abstract)
• Short, simple words (not pretentious)
• Double-talk
• Political correct word choice
• Loaded words
• Cliches
• Slang
EN2100: Week 3 LP3Chapter 6

28. E. Use Nonsexist Language
• Gender-Neutral language is preferred in all
audiences
• No longer use “man” instead of “human”
• “He” is not a replacement for “he or she”
• But “they” has not been accepted as
“proper” replacement
EN2100: Week 3 LP3Chapter 6

29. F. Putting Words into Sentences
-Sentences should be 5-20 words
-Avoid abbreviations
-Slang/jargon must be explained
-Active verbs
-Concrete
-Test for clarity:
Google Translate
-European Commission (2011). How to write clearly. Retrieved from http://bookshop.europa.eu/en/how-to-write-
clearly-pbHC3010536/?CatalogCategoryID=SIIKABst.SEAAAEjGJEY4e5L
EN2100: Week 3 LP3Chapter 6

30. NAU
Shayla Johnston
ICA3: Speech Evaluation
Week 3: Delivery

31. EN2100: Week 3 LP3
ICA3: Speech Evaluation
Directions: Review your “Speech Handbook”, as provided with this
week’s materials. Then watch the video shown in class. As you
follow the video, answer the questions shown at m.socrative.com
in classroom 359674. Note the similarities between the ICA3
evaluation and the criteria published in your handbook.
Questions 1-5 0:00-1:05
Questions 6-7 1:05-2:35
Questions 8-10 2:35-4:08
Questions 11-20 4:08-end
1:40

32. NAU
Shayla Johnston
EN2100 Speech
Week 3: Delivery