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Contests on Twitter…
The Good, The Bad, and The Ugly



              Adam Schoenfeld
              CEO, Cheddr Media
              Mail: adam@cheddrmedia.com
              My Tweets: @schoeny
              Company Tweets: @cheddrmedia
CONTESTS + TWITTER = NATURAL FIT

                       Why?
                       • People Love Free Stuff
                       • Easy to Play/Participate
                       • Viral Distribution unlike
                         traditional contests




                                                2
THE GOOD: SQUARESPACE
Hot Prize, Easy to Play




                          3
THE GOOD: MOONFRUIT
Encourages & Rewards Creativity




                                  4
THE GOOD: CHRIS PIRILLO
Interactive, Engaging, Drives Traffic




           My tweet here…




                                        5
BENEFITS IF YOU’RE GOOD…
Followers & Buzz on Twitter…                (Viral) Site Traffic…
                                                  Contest Traffic Sources
                                             -Sample From Cheddr Media User-
                                     100%


   Post-Contest:                                        11%           Other
                                     90%

   30K+ followers                                       5%
                                     80%
                                                                      Facebook
                                                        10%
                                     70%                              Internal

                                     60%               26%            Twitter
                                     50%
                                                                      Direct
                                     40%


                                     30%
                    Pre-Contest:
                    ~800 followers   20%
                                                       48%
                                                                 Likely from
                                     10%                         Twitter Clients
                                                                                 6
                                      0%
THE BAD: TOO MANY STEPS
3 Steps… I give up!




                      3 Steps to Enter   7
THE BAD: I’M CONFUSED
Where do I click? What do I do?




                                  8
THE BAD: SPAMMY...
Retweet Often? ALL CAPS? Do I want to share this?




                                                    9
THE UGLY: SQUARESPACE REVISITED
Misleading Users = Bad Idea




                                  10
THE UGLY: VIRAL BACKLASH
Shocking is good, but crossing the line can get Ugly




                                                       11
THE UGLY: VIRAL BACKLASH (CONT’)




#EAFail

                                   12
TAKE AWAYS
  • Set Clear Goals + Metrics – What is the ideal outcome?
     – Followers? Site traffic? Sales?


  • Targeting – Who is it for?
     – Engage existing community/customers OR reach new customers (or both)?
     – Targeting influences theme, structure, and promotion


  • Clarity – What does the user have to do?
     – Keep it simple
     – Ideally this directly influences goals


  • Funny, Cute, Shocking (or Big Prize)
     – But not over the line…


                                                                               13
THANK YOU!



             Contact Info:

             Mail: adam@cheddrmedia
             My Twitter: @schoeny
             Company: @cheddrmedia
             Website: cheddrmedia.com
                                        14

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Contests and Twitter: The Good, The Bad, and The Ugly

  • 1. Contests on Twitter… The Good, The Bad, and The Ugly Adam Schoenfeld CEO, Cheddr Media Mail: adam@cheddrmedia.com My Tweets: @schoeny Company Tweets: @cheddrmedia
  • 2. CONTESTS + TWITTER = NATURAL FIT Why? • People Love Free Stuff • Easy to Play/Participate • Viral Distribution unlike traditional contests 2
  • 3. THE GOOD: SQUARESPACE Hot Prize, Easy to Play 3
  • 4. THE GOOD: MOONFRUIT Encourages & Rewards Creativity 4
  • 5. THE GOOD: CHRIS PIRILLO Interactive, Engaging, Drives Traffic My tweet here… 5
  • 6. BENEFITS IF YOU’RE GOOD… Followers & Buzz on Twitter… (Viral) Site Traffic… Contest Traffic Sources -Sample From Cheddr Media User- 100% Post-Contest: 11% Other 90% 30K+ followers 5% 80% Facebook 10% 70% Internal 60% 26% Twitter 50% Direct 40% 30% Pre-Contest: ~800 followers 20% 48% Likely from 10% Twitter Clients 6 0%
  • 7. THE BAD: TOO MANY STEPS 3 Steps… I give up! 3 Steps to Enter 7
  • 8. THE BAD: I’M CONFUSED Where do I click? What do I do? 8
  • 9. THE BAD: SPAMMY... Retweet Often? ALL CAPS? Do I want to share this? 9
  • 10. THE UGLY: SQUARESPACE REVISITED Misleading Users = Bad Idea 10
  • 11. THE UGLY: VIRAL BACKLASH Shocking is good, but crossing the line can get Ugly 11
  • 12. THE UGLY: VIRAL BACKLASH (CONT’) #EAFail 12
  • 13. TAKE AWAYS • Set Clear Goals + Metrics – What is the ideal outcome? – Followers? Site traffic? Sales? • Targeting – Who is it for? – Engage existing community/customers OR reach new customers (or both)? – Targeting influences theme, structure, and promotion • Clarity – What does the user have to do? – Keep it simple – Ideally this directly influences goals • Funny, Cute, Shocking (or Big Prize) – But not over the line… 13
  • 14. THANK YOU! Contact Info: Mail: adam@cheddrmedia My Twitter: @schoeny Company: @cheddrmedia Website: cheddrmedia.com 14

Hinweis der Redaktion

  1. Compared to the traditional methods… twitter offers some hot benefitsThat’s why there are so damn many. Brands of all sizes, bloggers, etc.
  2. What is Squarespace30 iPhone 3GSs. Right when the iPhone was being released. Hot item in the press. Well timedFollow @squarespaceJust include the #squarespace. OPEN ENDEDTrending TopicFollowers: 800 to 30K+
  3. What is moonfruit10 macbooks Pros in 10 days. Just after release of the new macbooks… hot item in the pressFollow, then tweet with the hashRT or Be Creative. Follow required~400 followers before, 40K+ afterTrending TopicKEY: Incentives for creativity… “Michael Jackson was killed by eating too much #Moonfruit”
  4. Chris does frequent contests for smaller prizes. Typically 400-500 entries. When there is voting they get several thousand votes.He does it using Cheddr – DISCLOSURE.Bring in the tweets. Makes it more interesting. Reason to visit the site again. More engaging when voting.SUPER easy to enter right from the siteMechanism to drive traffic back – links added to tweets submitted from siteThis one was for a Throwboy pillow. Just a fun little prize. #throwboyWhy is THIS good….People talking about the sponsor….People tweeting the handle + backlinkBenefit of Cheddr is the on site engagement and driving traffic back
  5. 1.) IN twitter2.) driving traffic. … look at the sources. See how much came from twitter and viral channels
  6. Really? 3 things?
  7. WHERE DO I CLICK
  8. Remember this is people publishing… they care about what goes into their stream. Don’t want to look spammy. So be sensitive to that
  9. Don’t lie
  10. Harass a Booth Babe to winUgly = getting negative buzz
  11. The Viral Distribution can go the other way… #EAfail…. Your BRAND + FAILUpside down on the benefits of Twitter contests
  12. When people ask us for advice on Twitter contests… these are the main points…