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five ways to raise, train & retain
    a social business army
        joel marans | @schnitzelboy
Every organization is faced with
diminishing social business returns.




                               Scale is the only way you’ll achieve
                                  social business breakthroughs.
What we’ll cover today

  Minimize risk for your organization

  Maximize impact of your recruitment efforts

  Mobilize your social business army
The Social Media “So-What”

What’s in it for        What’s in it for     What’s in it for your
   you?                  customers?            organization?




 Build a credible,   Unprecedented access   Customers telling your
 personal brand.        to your people.      story in their voice.
RECRUITMENT:
Focus on people who already get social
 versus trying to convert non-believers.
When you have clear social guidelines:


  Puts your organization in a defensible position

  Puts trust in employees
Dell’s SMaC U
BOOT CAMP:
Clearly define what is (and isn’t) appropriate
            - or your team will.
SPECIAL OPS:
Match the right person and their skills with
   the right content AND social tools.
Be clear on your {social} commander’s intent.
Mobilize your army to optimize your content


  Facebook, Blogs, Reddit, Stumbleupon, LinkedIN

  Create corporate relationships with SMEs

  Leverage tools like Yammer to share internally
FRONT LINES:
Great content is only great when people see it.
                  Get it seen!
Popularity
      +
  Influence


Popluence™
Popularity measures (40%)
             +


POPLUENCE™
             Influence measures (60%)
             x
             Weighting

             = Score out of 100
Celebrate wins

  Words of peers are stronger than anyone else

  Generate case studies you can share

  Create a reporting scorecard unique for your biz
CELEBRATION

     Celebrate small social wins.
They get you closer to winning the war.
What we covered (and your action items)

  Minimize risk for your organization

   Implement guidelines (find me @schnitzelboy for template)

  Maximize impact of your recruitment efforts

   Enlist the right people by focusing on believers first

  Mobilize your social business army

   State your (social) commander’s intent, measure & share
   successes - including yours!
Practical, tactical ideas for your social business.




           Connect with me @schnitzelboy

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5 Ways To Raise, Train and Retain A Social Business Army

  • 1. five ways to raise, train & retain a social business army joel marans | @schnitzelboy
  • 2.
  • 3. Every organization is faced with diminishing social business returns. Scale is the only way you’ll achieve social business breakthroughs.
  • 4. What we’ll cover today Minimize risk for your organization Maximize impact of your recruitment efforts Mobilize your social business army
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10. The Social Media “So-What” What’s in it for What’s in it for What’s in it for your you? customers? organization? Build a credible, Unprecedented access Customers telling your personal brand. to your people. story in their voice.
  • 11. RECRUITMENT: Focus on people who already get social versus trying to convert non-believers.
  • 12.
  • 13.
  • 14. When you have clear social guidelines: Puts your organization in a defensible position Puts trust in employees
  • 16.
  • 17. BOOT CAMP: Clearly define what is (and isn’t) appropriate - or your team will.
  • 18.
  • 19.
  • 20.
  • 21. SPECIAL OPS: Match the right person and their skills with the right content AND social tools.
  • 22.
  • 23.
  • 24. Be clear on your {social} commander’s intent.
  • 25.
  • 26.
  • 27. Mobilize your army to optimize your content Facebook, Blogs, Reddit, Stumbleupon, LinkedIN Create corporate relationships with SMEs Leverage tools like Yammer to share internally
  • 28. FRONT LINES: Great content is only great when people see it. Get it seen!
  • 29.
  • 30.
  • 31.
  • 32. Popularity + Influence Popluence™
  • 33. Popularity measures (40%) + POPLUENCE™ Influence measures (60%) x Weighting = Score out of 100
  • 34. Celebrate wins Words of peers are stronger than anyone else Generate case studies you can share Create a reporting scorecard unique for your biz
  • 35. CELEBRATION Celebrate small social wins. They get you closer to winning the war.
  • 36. What we covered (and your action items) Minimize risk for your organization Implement guidelines (find me @schnitzelboy for template) Maximize impact of your recruitment efforts Enlist the right people by focusing on believers first Mobilize your social business army State your (social) commander’s intent, measure & share successes - including yours!
  • 37.
  • 38. Practical, tactical ideas for your social business. Connect with me @schnitzelboy