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Rethinking Facebook Strategy

Let's Move From Interruptions
to Meaningful Connections
Dimitris Savvakos, Creative Director,
OgilvyOne Athens
Brands & Facebook
A Love Story
The relationship
begins
suddenly...
suddenly...



40% drop in organic Facebook
reach across all pages between
August and November 2012
                       Social Bakers
Facing Issues
The Real Issue
The Real Issue



“The internet was meant to herald the
arrival of a more open, two-way dialogue
between marketers and consumers, but
that didn't really happen. We just created
more ways of broadcasting.”

                     Sheryl Sandberg, Facebook's COO
How can
we change that?
Let's move: from Interruptions
to meaningful Connections
Rethink Content

Being Relevant
Rethink Content

                      Being Relevant



Create content about relevant
things that really matter to your
fans.
Rethink Applications

Identifying a Need
Rethink Applications

                    Identifying a Need



Offer useful tools & services
that help your fans satisfy a
need or solve a problem.  
Rethink Applications
                                                           Identifying a Need




Swapp.gr: Nescafé Frappé’s social exchange community with more than 100.000 items
Rethink Promotions

Making a Social Exchange
Rethink Promotions

              Making a Social Exchange



Instead of prizes, offer value to
your fans by making a social
exchange.
Rethink Promotions
Making a Social Exchange




      Every time a fan
shared Eject Festival’s
poster the price of the
   ticket dropped, for
             everyone.
Rethink Your Business

Collaborating with your Fans
Rethink Your Business

            Collaborating with your Fans



Collaborate with your fans, get
them involved in your projects
making your business social.
Rethink Experiences

Doing Instead of Promoting
Rethink Experiences

            Doing Instead of Promoting



Create experiences around your
brand values instead of just
talking about them.
“Part of our “engagement
strategy” is not only to promote
happiness but to “do”
happiness.”
                   Joseph Tripodi, Coca-Cola 
Rethink Experiences

Using Facebook as a Medium
Rethink Experiences

          Using Facebook as a Medium


Just adapting your campaigns is
not enough. Think of Facebook
as a new type of creative
medium. 
Rethinking Your
Facebook Relationship
1 - Be Relevant
2 - Identify a Need
3 - Make a Social Exchange
4 - Collaborate with your Fans
5 - Do Instead of Promoting
6 - Use Facebook as a Medium
Content                  Business




                  Connections


Tools
                                       Experiences




                    Promotions
Overall, for a relationship to work,
you have to work hard. But...
(Your Fans Will)Thank you!
social.ogilvy.com
@savvakos
dimitris.savvakos@ogilvy.com

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Rethinking Facebook Strategy: Let's Move From Interruptions to Meaningful Connections