Virtual SAP Upgrade Tools in the Cloud

C18 – Virtual SAP Upgrade Tools in the Cloud
Speaker: Gerhard Saumweber

A proud sponsor of the

Agenda

• Introduction of Speaker and Texperts
• Our understanding of Cloud Computing for SAP®
• Use cases we see w/ Cloud Computing for SAP®
• Our Cloud Computing infrastructure for SAP®
• SAP® upgrades and Cloud Computing
• Powerful Equation of Virtualization + Cloud
Computing
• Virtual SAP® Upgrade service tools in the Cloud
• Questions and Answers
SAP Virtualization Week Copyright © 2010
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Texperts, Inc. All rights reserved.

INTRODUCTION OF TEXPERTS

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About the Speaker

• Founder and CEO of Texperts, Inc.
• Over 19 years of experience in IT
• Over 16 years of working with SAP®
• Master Degree in Computer Science
• Certified SAP BASIS Consultant
• Certified VMware Professional (VCP3 & 4)
• Experienced w/ SAP® since release SAP® R/3 3.x
• Experienced in Client-Server Software Development
w/ Object-oriented(C++/UNIX)
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Texperts @ a Glance
• A Millennium company founded in September 2000
• Texperts = experts for SAP® Technology
• Head-quartered in Atlanta, GA
• Over 10 years of business experience
• Focus on SAP consulting & hosting services for native & virtual
implemented SAP® systems including SAP® BASIS
• Our associates are SAP®-Certified and VMware-Certified (VCP)
• We are a SAP® Partner and certified for SAP® hosting
• VMware Enterprise Partner w/Infrastructure Competency
• ASUG Corporate Associate Membership
• Novell Silver Partner
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Services Portfolio
• Professional Services
– SAP BASIS Consulting (onsite/offsite and hybrid)
– SAP Managed Hosting Services
– Consulting Services to assist with converting and migrating from a native implemented
SAP landscape to a virtual SAP-on-VMware software platform
– SAP Healthcheck services to ensure optimal SAP Operations w/ VMware software

• Dynamic Hosting Services
– Non-Mission Critical hosting
• Sandbox, Development, Integration, Implementation, Training and Upgrade hosting
• Demo and Evaluation
– Mission Critical Hosting

• External Private Cloud Services
– vUpgrade℠ - On Demand Fulfillment and Utility Computing (Off Premise)
– vBreakFix℠ - On Demand Fulfillment and Utility Computing (Off Premise/On Premise)
– vImplementor℠ - Industrialization of SAP implementation for SME (Off Premise)

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Special Service Offering

Take advantage of a FREE “SAP on VMware
Virtualization Workshop” offering during
the SAP Virtualization Week only and enroll
at:

http://texpertsinc.com/freevirtualizationworkshop.htm

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Strategic Partners @ a Glance

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Some of our Clients

• JetBlue Airlines/NY • Draftex/NC
• Aventis Pharmacia/GA • San Diego Data Corp/CA
• Adisseo Animal Nutrition/GA • Deutz Corp/GA
• Republic Technologies/OH • Lane Ltd./GA
• Superior Uniform Group/FL • GE Capital ITS/GA
• Intergraph Corp/AL • Ahlstrom Pump/SC
• Roche Diagnostics/GA • PGT Industries/FL
• American BOA/GA • Fairfax County Water Authority/VA
• Toyota Industries/CA • CARBO Ceramics/TX
• HP Global Services/OH • Valero/TX
• Electronics for Imaging (EFI)/CA • Tesoro/TX
• Rohm & Haas/PA • …

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Use cases we see w/ Cloud Computing for SAP®
Our Cloud Computing infrastructure for SAP®

TEXPERTS AND CLOUD SERVICES

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Our understanding of Cloud Computing in
context to SAP®
Cloud Computing for SAP allows:
… Consuming SAP as a Service
… Service provisioning On-demand
… Rapid deployment to accelerate business projects
… Managing Cost w/ flat pricing models like Pay-as-you-go
… Standardized “custom” deployments
… Scalability due to dynamic resources provisioning
… Flexibility (elastic) to the customer’s needs
… Efficiency due to better utilization

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Challenges we see with Cloud Computing for SAP®?
• Cloud-to-Cloud Interfaces (Regulations, Security, …)
• Reserved resources vs. Shared resources
• Required Certifications for supportability
• SAP® Best Practices, Standards and Compliance
• Available licensing models especially w/ regards to SAP®
• Service Level Agreements (SLAs)
• PKIs (Security, Resp. Times, Latency, Uptime, Availability, …
• Support with dedicated teams
• Experience with SAP® Technology (Credentials)
• Not a cookie cutter application

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Public Clouds are not ready for SAP today!
• Specific guarantees for sensitive data
– Knowledge about the data location vs transparency
– Governance for Corporate data
– How-to get Corporate data back and in which format
• Guaranteed response times for consumed service and support
• Financial remuneration for SLA violations
• Dedicated resources in a shared environment
• Sizing based on SAPS and mapping it to the Cloud
• IT certifications, SAP Certifications and Best Practices

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Use cases we see w/ Private Clouds for SAP®?
(Internal and/or External)
• Non-mission critical use cases
– Development
– Testing
– Training
– Demos
– Evaluation
– Service Tools
– SAP® Implementation Processes
• Mission critical use cases
– Extend SAP® Production hosting services through the cloud
infrastructure of an External Private Cloud Services Provider and add
sticky Managed Services

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Four Primary ITaaS Models + 2 custom ones by
Texperts
Established Cloud service concepts:
• IaaS – Infrastructure as a Service
• StaaS – Storage as a Service
• SaaS – Software as a Service
• PaaS - Platform as a Service
Texperts:
• STaaS – SAP Service Tools as a Service e.g. vUpgrade℠
• ILaaS - Implementation landscape(s) for SAP® as a Service
– Encapsulated SAP implementation landscapes e.g.
vImplementor℠
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Building Blocks for SAP® in the Cloud

Building Blocks Specific to Texperts
• Save site location(s) • Atlanta
• Cloud type • External Private Services Cloud
• Hosting facility and infrastructure • SAS-70 Type II Certification
certification
• SAP Hosting environment • SAP certified Hosting Partner

• Secure Access Infrastructure • ArrayNetworks Secure Access
infrastructure technology (VPN)
• SLA • SAP-oriented SLA
• Support Organization • Texperts’ Support Organization (ITIL)
• Certified Resources • SAP certified, VMware certified
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How did we build our Services Cloud?

SaaS Certified SAP Hosting Provider including Best Practices and SAS 70 Type II/SOX

vUpgrade℠
vBreakFix℠
…

Certified Partners and Resources
vImplementor℠

…
Sandbox
Development
Integration
Implementation
Upgrade
…

Production Hosting

Storage Network Servers
SAP certified hardware

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SAP® upgrades (Pain Points and Cost Factors)
Powerful Equation of Virtualization + Cloud Computing
Virtual SAP® Upgrade service tools in the Cloud

SAP® UPGRADE AND CLOUD
COMPUTING
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Where are typical SAP Customer Pain Points?

Expensive & Complex
Business Continuity
Solutions

Expensive &
SAP
High
Time-Consuming Customer Operational Costs
SAP Upgrades
Pain Points

Addressing
Compliance

What is a typical time-line of an SAP upgrade?

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Four major SAP® Upgrade steps and possible areas of
cost savings (estimates)

Preparing Upgrade Post-
PREPARE (SPDD, SPAU)
the system processing

Savings: 10% Savings: 60% Savings: 10%
Savings: 20%
Snapshots Snapshots Snapshots
No Footprint
Dynamic Dynamic Resources Dynamic
Acceleration
Resources Resources

!!! Approx. 80% of opportunities of saving cost and accelerate the upgrade process !!!

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Where customers see the cost in SAP upgrades?

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Where are large and critical efforts spent in SAP®
upgrades?
• Re-sizing hardware, procurement and provisioning
• Iterative test/analyze/improve dry-run cycles
• Iterative testing of different applications and modules
– SAP applications
– Custom development
– Integration to other applications (SAP and non-SAP)
– SAP end-use applications
– End-to-End
• Testing and adapting the current business processes in the
new SAP system (> 3 months)
• Training

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Powerful Equation of Virtualization and External
Private Cloud Computing
• Virtualization Benefits • Cloud Computing
– Fast Server Provisioning Benefits
– Fast Copies of PRD
– Snapshot Technology – Consumer-based
–
–
VMotion
Dynamic Resource
Allocation
+ – Pay-as-you-Go
– Off-Premise (No Data
Center Footprint)
– Quick Roll back/forward
mechanism

• Virtual SAP Service Tools in the Texperts Cloud
= – vUpgrade℠
– vBreakFix℠
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Rapid Provisioning for SAP systems e.g. Sandbox,
Dry-run, break-fix etc.

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Virtualization Benefit: Faster & Safer SAP Upgrades
through Snapshots and Roll back/forward

 33% reduction in upgrade project duration
 100% more test cycles
 20% reduction in dev/deployment time
 Provisioning times greatly reduced – new
VMs up and running in an hour

Use Case: SAP upgrade with vUpgrade & vBreakFix
Benefits of vUpgrade
Benefits of vBreakFix

VIRTUAL SAP UPGRADE TOOLS IN
THE CLOUD
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What would you do if you could?
… reduce cost of your actual SAP upgrade even more?
… do all of this with a flat price model on a Pay-as-you-go basis?
… find out about pitfalls and the timing of the SAP upgrade beforehand?
… train your end users how-to work with the new SAP release independent
and ahead of the actual SAP upgrade project?
… implement a break-fix path without a footprint in your data center?
… get discounted SAP BASIS consulting services to assist you in this endeavor
and through the actual SAP upgrade due to using a cloud service
… check-pointed fall back steps?
… enable your people to be more efficient and completely independent of the
actual SAP upgrade project?
… prepare your custom code to be compatible with the new SAP release
independent of the actual SAP upgrade project?
… develop and test new functionality of the new SAP release independent of
the actual SAP upgrade project?
… rapidly (1-2 weeks) deploy SAP systems e.g. Sandbox, break-fix landscape?
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Use Case: SAP® upgrade with
vUpgrade℠ & vBreakFix℠

10/1 2/1 3/31 9/1 10/15
vBreakFix℠
vUpgrade℠
PRD Fixes

vDEV vQAS
QAS/PRD Texperts (Off Premise)
Client (On Premise)

Texperts (Off Premise)

Docs

Trans DEV QAS PRD
Client Landscape

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Benefits of vUpgrade℠
vUpgrade℠
(cloud service)

Identify pitfalls, timings and
modification adjustments Develop new functionality
(SPDD/SPAU) independent of ahead of the SAP® upgrade
actual SAP® upgrade e.g. DEV

Test independent of your Accelerate upgrade with
actual SAP® landscape and turn-key transports
your internal procurement
process
Eliminates long procurement cycles End-user training before the
and deployment processes SAP® upgrade
e.g. Sandbox

Features: Cost Reduction, Flexibility, Agility, Streamlining, Re-usability, Integration

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Benefits of vBreakFix℠
vBreakFix℠
(cloud service)

Zero additional data PRD Fixes
Predictable
center footprint subscription-based
cost models
vDEV vQAS
Texperts Virtual Systems

Flexible Pay-As-You-
Eliminates long procurement DEV QAS PRD Go payment options
Client Landscape
cycles and deployment
processes for a production “Use-it-as-long-as-
support path you-need-it”

SAP upgrade project acceleration

Features: Cost Management, Flexibility, Agility, Streamlining, Re-usability, Integration
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Initial step for vUpgrade℠ and vBreakFix℠
Simulating SAP Upgrade

SAP DB
Novell
Any DBS
Any OS

SAP Migration

SAP Customer – Native SAP

Texperts Data Center – Virtual SAP

Relocate a copy of the Customer SAP system
temporarily

>> Zero Foot Print + Virtualization Benefits <<
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Secure Access Infrastructure for vUpgrade℠ and
vBreakFix℠

SAP Consultants SAP Support

Simulating SAP Upgrade

Cloud

RAC
SAP Customer – Native SAP

Texperts Data Center – Virtual SAP
SAP Service Providers
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Questions?

Thank you for your time.
Enroll Now and WIN a free SAP Virtualization Workshop during the Virtualization Week
April 13-15: http://texpertsinc.com/freevirtualizationworkshop.html

Virtual SAP Upgrade Tools in the Cloud

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