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“POWER” YOUR IT
    INFRASTRUCTURE
Analytics Drives Quicker ROI



             Copyright © 2010, SAS Institute Inc. All rights reserved.
Analytics
Analytics is the science of analysis as to how an business
arrives at an optimal or realistic decision based on
existing data with the application of statistical analysis,
forecasting, operations research, probability and predictive
modeling / data mining.


Analytics is used to discover and understand historical
patterns with an eye to predicting and improving
business performance in the future by integrating silos of
data (structured / unstructured)
                                                                                        Source - Wikipedia




Uncertainty   Measurement of Uncertainty                                      Risk     Measurement of Risk
                                                                                                             2



                           Copyright © 2010, SAS Institute Inc. All rights reserved.
Reactive Decision Making

                                                                                   “What happened?”

     “Where exactly is the problem?”

                                                   “What if these trends continue?”

“How many, how often, where?”

                “What’s the best that can happen?”

                                                                     “What will happen next?”

 “What actions are needed?”

                                               “Why is this happening?”

                                                                                                      3



                       Copyright © 2010, SAS Institute Inc. All rights reserved.
Proactive Decision Making

                                                                                   “What happened?”

     “Where exactly is the problem?”

                                                   “What if these trends continue?”

“How many, how often, where?”

                “What’s the best that can happen?”

                                                                     “What will happen next?”

 “What actions are needed?”

                                               “Why is this happening?”

                                                                                                      4



                       Copyright © 2010, SAS Institute Inc. All rights reserved.
Benefits of Analytics
 By applying analytics of payment history, propensity to pay and
  economic data, a major utility was able to significantly reduce risk and
  improve collections from its commercial and industrial customers.
    ‱ 0% - 50% improvement in corporate collections
    ‱ $8 million improvement in first year
    ‱ $45 million improvement over five years
 By forecasting demand with precise prediction a major utility company
  was able to reduce costs in connection up to 50 percent.
 By applying analytics on historical demand data and integrating
  weather data, major utility companies were able to increase the day
  ahead forecast accuracy
    ‱ by 3 % saving 7.2 million pounds in the first year of operation.
    ‱ By 1 % saving 2 million PLN (Zloty) every year
                                                                                            5



                                Copyright © 2010, SAS Institute Inc. All rights reserved.
Opportunity
Utilities have a significant opportunity to transform the
accuracy and reliability of power generation and distribution
through the adoption of more intelligent and responsive energy
management systems.




                                                                                   6



                       Copyright © 2010, SAS Institute Inc. All rights reserved.
Critical Areas of Application




                                                                   7



       Copyright © 2010, SAS Institute Inc. All rights reserved.
Load Forecasting
  Over Forecasting




                                                                     ‱ Loss of revenue due to excess supply
                                                                     ‱ Obsolence of energy
                                                                     ‱ Equipment damage and grid indisicpline


                      Economic grid   Promote trade in                        Economic load       High Revenue
Demand                  discipline    energy & capacity                         dispatch           generation




                                                                                ‱ High Procurement Cost
  Under Forecasting




                                                                                ‱ Reduced Customer Satisfaction
                                                                                ‱ Loss of revenue due to under-supply




                                                                                                                        8



                                      Copyright © 2010, SAS Institute Inc. All rights reserved.
Manage Weather & Event Risk




 Temperature                                       Various Factors




Time of the year                                      Day of the week          9



                   Copyright © 2010, SAS Institute Inc. All rights reserved.
Powering the forecasting process




                                                                           10



               Copyright © 2010, SAS Institute Inc. All rights reserved.
Asset Management

As a utility operations manager, I must decide
whether to take equipment out of service for needed
maintenance. If I take the equipment out of service
now, during our critical peak demand period, what will
be the impact upon the cost of energy to our
customers and to the company? If I defer the
maintenance, the risk of equipment failure,
unplanned outage and even higher costs is present.
How do I improve the availability of network?

My maintenance costs are going up and my %
unplanned shutdowns are           increasing ? What
should be the maintenance strategy I need to adopt?
How do I reduce cost? How do I reduce my
unplanned shutdown by 20 % as I am unable to
locate the root cause of failure? How do I reduce the                                           When failure is not an option,
risk of aging assets failing in groups? Each                                                     Utilities opt for Analytics
equipment seems to have a different pattern of
failure? How do I develop early warning signals for
Partial Discharge?
                                                                                                                                 11



                                    Copyright © 2010, SAS Institute Inc. All rights reserved.
Manage the Asset Reliability Risk
 Predictive
                Component Progression
                to Failure




              Predictive Analytics

                                                                                                       Failure Symptoms

                                                                Condition Monitoring             DCS
                                                                                                               Alarm


                                                                                                                 Trip



               Maintenance Cost
                                                                                                                 X
Reactive
                                                                                                             Failure      12



                                     Copyright © 2010, SAS Institute Inc. All rights reserved.
RCA using Analytics
                                                                                                     Incident



 Normal
Operation




                                                                               What happened here?
            time
                                                                                                                13



                   Copyright © 2010, SAS Institute Inc. All rights reserved.
80 % of Transformer failures are predictable

“if a transformer experiences a voltage spike above a certain defined
operational level, which lasted longer than a specified duration and
the voltage spread was greater than a defined range, then this is an
event likely to cause a failure”




                                                                               Early Warnings for Partial Discharge
                                                                             (PD) for insulation breakdown has > 75 %
                                                                                probability of preventing a failure



                                                                                     Root Causes is typically unique for
                                                                                        each asset based on its own
                                                                                     environment envelope in a network



                                                                                                                           14



                         Copyright © 2010, SAS Institute Inc. All rights reserved.
Customer Management

Ability to charge on a real-time basis based on Time of Use (ToU) can help shape
consumption, reduce peak loads to an extent and help shift certain loads to other times of the
day – when the price may be lower


Pricing would be real time, available to only a select set of customers and needs to be
communicated to the customer.


Who are my target customers, What should be the offer price that I should give them?
What would be the impact of that offer? Will an offer of 20 % reduction in price result in
desired reduction in demand ? Am I able to maximize revenue?



                                        Analytics
                             can help acquire this capability

                                                                                                 15



                                    Copyright © 2010, SAS Institute Inc. All rights reserved.
Analytics – Redefining the need

                                                                                       Power Supply Chain
                                                                                          Management




    Utilities business
           needs
                                                                                         ?
intelligence by adopting
         analytics                                                                                          16



                           Copyright © 2010, SAS Institute Inc. All rights reserved.
SAS Analytics Framework for Utilities
                                                                                                                  Customer Service
  Optimize Risk                                                                                                   Excellence / High
                                                                           Segment                                  Operational
                                    Risk                                                                             Efficiency
                                                                          Customers
                                   Metrics

                                                                                                  Fraud
                       GIS                                                                       Modeling
                      Based
                     Monitoring
                                   Performance                    Customer                             DSM
                                                                                                      Modeling



                   Optimize                     Asset             Demand
                    Asset                                                                               ST / Lt
                  Availability                                                                           Load
                                                                                                       Forecast

                          Root Cause
                           Analysis                                                            Market
                                                                                              Modeling
                                        Failure                         Spares
Achieve Asset                            Early                                                                     Reduce Loses and
  Integrity                                                            Forecast
                                       Warnings                                                                     Increase Savings
 Excellence

                                                                                                                                       17



                                         Copyright © 2010, SAS Institute Inc. All rights reserved.
Utilities - Strategy to Execution

     Dashboard      Demand        Asset                    Customer                           Spare parts        Risk
      Reports       Analytics   Analytics                  Analytics                           Analytics         Mgmt


                     Analytics Processes & Models

                                Business Rules


  Sensor/condition data                                                                                Customer Data

Inspection / Maintenance                       Utilities                                               Billing Data
                                              Analytics
   Network / Asset Data                         Data                                                   Item / Materials Mgmt
                                              Repository
               Analysis                                                                                Rate Structure

          Weather Data                                                                                 Pricing

                                         Complaint Data                                                                        18



                                  Copyright © 2010, SAS Institute Inc. All rights reserved.
Typical Deployment




                                                                          19



              Copyright © 2010, SAS Institute Inc. All rights reserved.
Case Study
                                                                                                                         Step 2




                                                                Copenhagen Energy




    Challenge                     Solution                                                      Results
Accurate forecasting of   Automate forecasting                                           "We expect the costs in connection with the
                                                                                         precise predictions to be able to be reduced
energy demand for         process with SAS                                               by up to 50 percent. So it is a matter of
minimal loss              Forecasting solution                                           considerable savings."
                                                                                         - Mikael Gynther, Energy Market Manager,
                          Integrate solution with                                        Copenhagen Energy
                          operational system

                                                                                                                                        20



                             Copyright © 2010, SAS Institute Inc. All rights reserved.
Case Study

                                                                 Leading Energy
                                                                  Distribution
                                                                Company in India



   Challenge                  Solution                                                     Results
Accurate forecasting   Automate                                                      Successfully being used to forecast energy
                       forecasting                                                   demand at 15 minute intervals
of energy demand for
minimal UI charges     process with SAS
                       Forecasting
                       solution

                                                                                                                                  21



                         Copyright © 2010, SAS Institute Inc. All rights reserved.
Case Study
 RWE AG – one of the top 5 largest energy
  companies in Europe (43 bln Euro turnover, 20
  mln customers in electricity,10 mln in natural gas,
  63000 employees)
 RWE Poland - electricity distributor for more than
  850 000 customers in Warsaw and surrounding
  area.
 One of 2 private energy companies in Poland (the
  other is Vattenfall)
 Improvement of accuracy of forecasts by 1% leads
  to savings amounted to 2 mln PLN yearly for RWE
  Poland




                                                                                         22



                             Copyright © 2010, SAS Institute Inc. All rights reserved.
Select SAS Customers in Utilities Industry




                                                                            23



                Copyright © 2010, SAS Institute Inc. All rights reserved.
Thank You


      www.sas.com
Copyright © 2010 SAS Institute Inc. All rights reserved.

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Power your IT infrastructure with Analytics

  • 1. “POWER” YOUR IT INFRASTRUCTURE Analytics Drives Quicker ROI Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 2. Analytics Analytics is the science of analysis as to how an business arrives at an optimal or realistic decision based on existing data with the application of statistical analysis, forecasting, operations research, probability and predictive modeling / data mining. Analytics is used to discover and understand historical patterns with an eye to predicting and improving business performance in the future by integrating silos of data (structured / unstructured) Source - Wikipedia Uncertainty Measurement of Uncertainty Risk Measurement of Risk 2 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 3. Reactive Decision Making “What happened?” “Where exactly is the problem?” “What if these trends continue?” “How many, how often, where?” “What’s the best that can happen?” “What will happen next?” “What actions are needed?” “Why is this happening?” 3 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 4. Proactive Decision Making “What happened?” “Where exactly is the problem?” “What if these trends continue?” “How many, how often, where?” “What’s the best that can happen?” “What will happen next?” “What actions are needed?” “Why is this happening?” 4 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 5. Benefits of Analytics  By applying analytics of payment history, propensity to pay and economic data, a major utility was able to significantly reduce risk and improve collections from its commercial and industrial customers. ‱ 0% - 50% improvement in corporate collections ‱ $8 million improvement in first year ‱ $45 million improvement over five years  By forecasting demand with precise prediction a major utility company was able to reduce costs in connection up to 50 percent.  By applying analytics on historical demand data and integrating weather data, major utility companies were able to increase the day ahead forecast accuracy ‱ by 3 % saving 7.2 million pounds in the first year of operation. ‱ By 1 % saving 2 million PLN (Zloty) every year 5 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 6. Opportunity Utilities have a significant opportunity to transform the accuracy and reliability of power generation and distribution through the adoption of more intelligent and responsive energy management systems. 6 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 7. Critical Areas of Application 7 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 8. Load Forecasting Over Forecasting ‱ Loss of revenue due to excess supply ‱ Obsolence of energy ‱ Equipment damage and grid indisicpline Economic grid Promote trade in Economic load High Revenue Demand discipline energy & capacity dispatch generation ‱ High Procurement Cost Under Forecasting ‱ Reduced Customer Satisfaction ‱ Loss of revenue due to under-supply 8 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 9. Manage Weather & Event Risk Temperature Various Factors Time of the year Day of the week 9 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 10. Powering the forecasting process 10 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 11. Asset Management As a utility operations manager, I must decide whether to take equipment out of service for needed maintenance. If I take the equipment out of service now, during our critical peak demand period, what will be the impact upon the cost of energy to our customers and to the company? If I defer the maintenance, the risk of equipment failure, unplanned outage and even higher costs is present. How do I improve the availability of network? My maintenance costs are going up and my % unplanned shutdowns are increasing ? What should be the maintenance strategy I need to adopt? How do I reduce cost? How do I reduce my unplanned shutdown by 20 % as I am unable to locate the root cause of failure? How do I reduce the When failure is not an option, risk of aging assets failing in groups? Each Utilities opt for Analytics equipment seems to have a different pattern of failure? How do I develop early warning signals for Partial Discharge? 11 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 12. Manage the Asset Reliability Risk Predictive Component Progression to Failure Predictive Analytics Failure Symptoms Condition Monitoring DCS Alarm Trip Maintenance Cost X Reactive Failure 12 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 13. RCA using Analytics Incident Normal Operation What happened here? time 13 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 14. 80 % of Transformer failures are predictable “if a transformer experiences a voltage spike above a certain defined operational level, which lasted longer than a specified duration and the voltage spread was greater than a defined range, then this is an event likely to cause a failure” Early Warnings for Partial Discharge (PD) for insulation breakdown has > 75 % probability of preventing a failure Root Causes is typically unique for each asset based on its own environment envelope in a network 14 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 15. Customer Management Ability to charge on a real-time basis based on Time of Use (ToU) can help shape consumption, reduce peak loads to an extent and help shift certain loads to other times of the day – when the price may be lower Pricing would be real time, available to only a select set of customers and needs to be communicated to the customer. Who are my target customers, What should be the offer price that I should give them? What would be the impact of that offer? Will an offer of 20 % reduction in price result in desired reduction in demand ? Am I able to maximize revenue? Analytics can help acquire this capability 15 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 16. Analytics – Redefining the need Power Supply Chain Management Utilities business needs ? intelligence by adopting analytics 16 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 17. SAS Analytics Framework for Utilities Customer Service Optimize Risk Excellence / High Segment Operational Risk Efficiency Customers Metrics Fraud GIS Modeling Based Monitoring Performance Customer DSM Modeling Optimize Asset Demand Asset ST / Lt Availability Load Forecast Root Cause Analysis Market Modeling Failure Spares Achieve Asset Early Reduce Loses and Integrity Forecast Warnings Increase Savings Excellence 17 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 18. Utilities - Strategy to Execution Dashboard Demand Asset Customer Spare parts Risk Reports Analytics Analytics Analytics Analytics Mgmt Analytics Processes & Models Business Rules Sensor/condition data Customer Data Inspection / Maintenance Utilities Billing Data Analytics Network / Asset Data Data Item / Materials Mgmt Repository Analysis Rate Structure Weather Data Pricing Complaint Data 18 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 19. Typical Deployment 19 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 20. Case Study Step 2 Copenhagen Energy Challenge Solution Results Accurate forecasting of Automate forecasting "We expect the costs in connection with the precise predictions to be able to be reduced energy demand for process with SAS by up to 50 percent. So it is a matter of minimal loss Forecasting solution considerable savings." - Mikael Gynther, Energy Market Manager, Integrate solution with Copenhagen Energy operational system 20 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 21. Case Study Leading Energy Distribution Company in India Challenge Solution Results Accurate forecasting Automate Successfully being used to forecast energy forecasting demand at 15 minute intervals of energy demand for minimal UI charges process with SAS Forecasting solution 21 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 22. Case Study  RWE AG – one of the top 5 largest energy companies in Europe (43 bln Euro turnover, 20 mln customers in electricity,10 mln in natural gas, 63000 employees)  RWE Poland - electricity distributor for more than 850 000 customers in Warsaw and surrounding area.  One of 2 private energy companies in Poland (the other is Vattenfall)  Improvement of accuracy of forecasts by 1% leads to savings amounted to 2 mln PLN yearly for RWE Poland 22 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 23. Select SAS Customers in Utilities Industry 23 Copyright © 2010, SAS Institute Inc. All rights reserved.
  • 24. Thank You www.sas.com Copyright © 2010 SAS Institute Inc. All rights reserved.