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[email_address] For Slideshare Systems thinking approach to solve a problem
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[object Object],[object Object],Figure 1: RRC Notice Board
Desired State Figure 2: RRC at peak hour Figure 3: Competitor mess at peak hour* * Source: Group 1, Class of 2010, STA MS506
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~  3 years IIT Madras Students 1 semester
Administration  Food Competitors (The entire fish bone diagram will get repeated) Mess Administration Infrastructure Contracts Resource Allocation Feedback Registration Motivation Inventory Control Physical location Ventilation IT infrastructure Quality Quantity Variety Seeking Change Peer pressure Mess  Popularity  Aesthetics Students Extra Charges Influence
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CCW Infrastructure Food Students Competitors RRC Mess contracts caters generate revenue/popularity assets services provides competition  to equips registration mess allocation Attributes affect
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Problem Simulation
Mess Enrolment Food Quality,  Quantity, Variety Feedback/Ranking Peer pressure Influence due to  Competitor’s  performance Efficacy of  Infrastructure + + - - + + - - - + +
S.No Variables(Xi) Name Explanation Xi(t=0) 1 X1 Mess Enrolment Number of students enrolling for RR Mess 0.2 2 X2 Food Quality,  Quantity, Variety Quality, Quantity and Variety of food served in the mess 0.3 4 X4 Peer pressure The group dynamics among student groups on the choice of mess 0.8 3 X3 Influence due to competitor’s performance Effect of competitor’s performance on student enrolment 0.9 5 X5 Ranking Feedback/Rankings released on mess performance 0.3 6 X6 Efficacy of Infrastructure The infrastructure includes building, registration portal etc 0.2
  Students enrolment to mess Food quality Peer pressure Influence due to competition Efficacy of infrastructure Ranking Students enrolment to mess 0 0.8 -0.5 -0.9 0.2 0.3 Food quality 0.2 0 0.2 -0.3 0 -0.1 Peer pressure 0 -0.2 0 0.7 0.3 -0.2 Influence due to competition -0.4 -0.5 0.6 0 0 -0.1 Efficacy of infrastructure 0 0 0 0 0 0 Ranking 0.7 0.6 -0.5 -0.5 0.2 0.1
 
Initial values   Students enrolment Food quality Peer pressure Influence due to competition Efficacy of infrastructure Ranking Marketing Quality policies 0.2 Students enrolment 0 0.8 -0.5 -0.9 0.2 0.3 0.7 0.3 0.3 Food quality 0.2 0 0.2 -0.3 0 -0.1 0 0.7 0.8 Peer pressure 0 -0.2 0 0.7 0.3 -0.2 -0.6 -0.2 0.9 Influence due to competition -0.4 -0.5 0.6 0 0 -0.1 -0.7 -0.2 0.2 Efficacy of  infrastructure 0 0 0 0 0 0 0 0 0.3 Ranking 0.7 0.6 -0.5 -0.5 0.2 0.1 0.5 0.2
 
 
 
 
 
 
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Systems Thinking - Application to a live business problem

  • 1. [email_address] For Slideshare Systems thinking approach to solve a problem
  • 2.
  • 3.
  • 4.
  • 5.  
  • 6.
  • 7. Desired State Figure 2: RRC at peak hour Figure 3: Competitor mess at peak hour* * Source: Group 1, Class of 2010, STA MS506
  • 8.
  • 9. ~ 3 years IIT Madras Students 1 semester
  • 10. Administration Food Competitors (The entire fish bone diagram will get repeated) Mess Administration Infrastructure Contracts Resource Allocation Feedback Registration Motivation Inventory Control Physical location Ventilation IT infrastructure Quality Quantity Variety Seeking Change Peer pressure Mess Popularity Aesthetics Students Extra Charges Influence
  • 11.
  • 12. CCW Infrastructure Food Students Competitors RRC Mess contracts caters generate revenue/popularity assets services provides competition to equips registration mess allocation Attributes affect
  • 13.
  • 14.
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  • 18. Mess Enrolment Food Quality, Quantity, Variety Feedback/Ranking Peer pressure Influence due to Competitor’s performance Efficacy of Infrastructure + + - - + + - - - + +
  • 19. S.No Variables(Xi) Name Explanation Xi(t=0) 1 X1 Mess Enrolment Number of students enrolling for RR Mess 0.2 2 X2 Food Quality, Quantity, Variety Quality, Quantity and Variety of food served in the mess 0.3 4 X4 Peer pressure The group dynamics among student groups on the choice of mess 0.8 3 X3 Influence due to competitor’s performance Effect of competitor’s performance on student enrolment 0.9 5 X5 Ranking Feedback/Rankings released on mess performance 0.3 6 X6 Efficacy of Infrastructure The infrastructure includes building, registration portal etc 0.2
  • 20.   Students enrolment to mess Food quality Peer pressure Influence due to competition Efficacy of infrastructure Ranking Students enrolment to mess 0 0.8 -0.5 -0.9 0.2 0.3 Food quality 0.2 0 0.2 -0.3 0 -0.1 Peer pressure 0 -0.2 0 0.7 0.3 -0.2 Influence due to competition -0.4 -0.5 0.6 0 0 -0.1 Efficacy of infrastructure 0 0 0 0 0 0 Ranking 0.7 0.6 -0.5 -0.5 0.2 0.1
  • 21.  
  • 22. Initial values   Students enrolment Food quality Peer pressure Influence due to competition Efficacy of infrastructure Ranking Marketing Quality policies 0.2 Students enrolment 0 0.8 -0.5 -0.9 0.2 0.3 0.7 0.3 0.3 Food quality 0.2 0 0.2 -0.3 0 -0.1 0 0.7 0.8 Peer pressure 0 -0.2 0 0.7 0.3 -0.2 -0.6 -0.2 0.9 Influence due to competition -0.4 -0.5 0.6 0 0 -0.1 -0.7 -0.2 0.2 Efficacy of infrastructure 0 0 0 0 0 0 0 0 0.3 Ranking 0.7 0.6 -0.5 -0.5 0.2 0.1 0.5 0.2
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