Do you obsess when writing emails to "business people" or feel awkward and not know how to converse with "finance people"? Dread networking events? Understanding the biases that our audience have and being empathetic to their goals will smooth any interaction. Open source projects present unique business challenges since so many of our staffing resources are volunteer. Easy interactions and good business happen when common interests are highlighted and shared goals are defined. Let's cut through posturing and adversarial language and practice hacking people to align interests and improve everyone's comfort in business situations. The fantastic side effect of this is that your project and business become more inclusive and stronger through diversity of background, skills and perspectives.

1. PEOPLE HACKING
(open source business etiquette)
@sarahnovotny

2. PEOPLE HACKING
① Culture
② MonoCulture
③ Failures
④ Inclusion
⑤ Tools

3. ① CULTURE

4. ① CULTURE

5. ① CULTURE

6. Wide-angled gigapixel satellite surveillance

7. Age Skills Sexual Orientation
Nationality Gender
Business Disability
EDITOR
Race Economic

8. ② MONOCULTURE

9. ② ANTICULTURE

10. ② ANTICULTURE
echo echo?
echo
echo
echo

11. ② ANTICULTURE
no idea
no
no
no

12. ② ANTICULTURE
yes idea
yes
yes
yes

14. ③ FAILURES

15. unknown
misconceptions
success

21. ④ INCLUSION

22. INVEST TIME
reap the benefits

23. ⑤ TOOLS

24. em·pa·thy [em-puh-thee]
noun
1. the intellectual identification with or vicarious
experiencing of the feelings, thoughts, or attitudes of
another.
2. the imaginative ascribing to an object, as a natural
object or work of art, feelings or attitudes present in
oneself: By means of empathy, a great painting becomes a
mirror of the self.

29. clear goals
good onboarding
good communication

33. Above all else,
don’t be an ass

34. stuff I do
CIO Meteor Entertainment
Program Chair OSCON
Program Chair PLMCE
Board Member Blue Gecko
Chef Community
MySQL Community
sarah.novotny@gmail.com
@sarahnovotny