7. 5. ﺗﻄﺒﻴﻖ ﺗﺴﻮﻳﻖ اﻟﻌﻼﻗﺎت ﻟﻠﻤﻨﺸﺄة و ﻟﻴﺲ ﻟﻠﻌﻤﻴﻞ: ﺗﺴﻮﻳﻖ اﻟﻌﻼﻗﺎت ﻳﺮﺗﻜﺰ ﻋﻠﻰ اﻟﻌﻼﻗﺔ ﻣﻊ
اﻟﻌﻤﻼء، و ﻋﻠﻴﻪ ﻻ ﳚﺐ ان ﻳﻄﺒﻖ ﺗﺴﻮﻳﻖ اﻟﻌﻼﻗﺎت ﳊﻞ ﻣﺸﺎﻛﻞ اﳌﻨﺸﺄة اﻟﺪاﺧﻠﻴﺔ، )ﻣﻊ ﻣﺮاﻋﺎة
(.اﺳﱰاﺗﻴﺠﻴﺔ رﺿﺎء اﳌﻮﻇﻔﲔ
6. اﻟﺘﺤﻮﻳﻞ اﻷﱄ ﻟﻠﻌﻤﻠﻴﺎت اﳋﺎﻃﺌﺔ: ﻣﻌﻈﻢ اﳌﻨﺸﺂت ﻟﺪﻳﻬﺎ ﻋﻤﻠﻴﺎت ﻛﺰ ﻋﻠﻰ اﻟﻌﻤﻴﻞ، و ﻣﻊ
ﺗﺮ
ﻣﺮور اﻟﺰﻣﻦ ﻻ ﺗﻘﻮم ﻫﺬﻩ اﻟﻌﻤﻠﻴﺎت ﺑﺘﺤﻘﻴﻖ أﻫﺪاﻓﻬﺎ، ﻻﺑﺪ ﻣﺮاﺟﻌﺔ ﻫﺬﻩ اﻟﻌﻤﻠﻴﺎت و اﺳﺘﺒﻌﺎد اﻟﱵ
.ﻻ ﺗﺘﻮاﻓﻖ ﻣﻊ اﺳﱰاﺗﻴﺠﻴﺔ ﺗﺴﻮﻳﻖ اﻟﻌﻼﻗﺎت
7. ﻋﺪم اﻻﻫﺘﻤﺎم ﺑﺎﻟﻘﺪرات: ﺗﻀﻊ اﻹدارة
ﺗﺄﻫﻴﻞ اﳌﻮﻇﻔﲔ ﺧﺼﻮﺻﺎ اﻟﺬﻳﻦ ﻳﺘﻌﺎﻣﻠﻮن ﻣﻊ اﻟﻌﻤﻼء ﻣﺒﺎﺷﺮة، ﻻﺑﺪ ﻣﻦ وﺟﻮد ﺑﺮاﻣﺞ ﻟﺪورات ﺗﺪرﻳﺒﺔ
.ﻣﺴﺘﻤﺮة ﻟﺮﻓﻊ ﻛﻔﺎءة اﳌﻮﻇﻔﲔ
:اﻟﻤﺮاﺟﻊ
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7 اﻟﺻﻔﺣﺔ Hassan Ali SANHORI,e-mail:saniali2010@gmail.com, blog; umsudan.blogspot.com
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8 اﻟﺻﻔﺣﺔ Hassan Ali SANHORI,e-mail:saniali2010@gmail.com, blog; umsudan.blogspot.com