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HOW TO DESIGN
GREAT STORE?
DESIGN PROCESS
Module: Commercial Interior Design
Term: July 2013
Lecturer: M.Arch Sandra Draskovic
BRAND?
Think of yourself as a brand. You need to be
remembered. What will they remember you for? What
defines you? If you have it in you, do something that
defines you. Invent something, develop a unique
skill, get noticed for something — it creates a talking
point.
Chris Arnold
“
“
Brands are like people 
They have
personality, character, values, stories and
history. Like people, brands express
themselves in a variety of ways.
How?
Through
logos, colors, slogans, campaigns, products, ev
ents, experience, identity to respond to growing
needs of sophisticated audience and
customers.
*
*
... strong emotional response
personality and individuality
freedom and flexibility of creation
different approaches and mediums
innovation, up-to-date relevance
physical presence, unique spatial
experience
...
...
...
...
...
*
BRANDS to research their complex,
sometimes radical and experimental interior
layouts, spatial application, strong aesthetic
personality and design appearance:
NIKE. AUDI. CAMPER.
BRANDS to research with more defined image
and variation on common visual theme with
elements of spatial surprise and value in store
in each location:
AESOP. ISSEY MIYAKE. UNIQLO. GAP
BRANDS to research their experimental spirit
and the way they push boundaries in aesthetic
diversity of how branded retail space can look
like, pursuit in creativity, exciting spatial
experience and social awareness in
communication with customers:
ADIDAS. IKEA. GAGGENAU. CAMPER
... Unique and quirky characteristics
craving to distinguish from aesthetic
homogenous retail mainstream
desire for original, for change, for
individuality, for story, for sparks
craving for tactile, sensorial, acoustic and
physical experience
presence in digital and online-social
interaction and responsibility
mix between visual vocabulary, logo and
one-of-a-kind store concepts
...
...
...
...
...
*
*
*
*
*
*
* NIKE STADIUM
An effort to reinvent retail space and foster a
community connection, athletic brand Nike
started unveiling Nike Stadium locations in
2010. The locations in New York, Berlin,
London, Milan, Tokyo and Paris “refresh” every
few months, offering a mix of space for live
performances and art exhibits, as well as a
platform to increase retail awareness (Nike
undergone significant changes).
The ever-evolving locations provide an adaptive
presentation space for design, architecture, and
retail marketing.
*
The Wilson Brothers
Next to new seating, a
illuminated running track, new
shelves, as well as other small
details, the Pixaramic display
is certainly the most
impressive of the re-design of
the space by The Wilson
Brothers. Take a look a the
video here below, giving you a
better idea of how the
installation works and what it
is capable of doing.
*
*
NOKIA SHWOROOM HELSINKI
*
NOKIA SHWOROOM, HELSINKI
*
NOKIA SHWOROOM, HELSINKI
AUDI SHWOROOM, MIAMI
Our pavilion for AUDI renders visible the
invisible forces that flow through our city – the
driverless car is relying on sophisticated
sensory and computational technology that
constantly observes and calculates the
dynamic space that the living city constitutes.
The result is an architecture of movement
whose forms have not been predetermined by
the architect but are constantly being
recomposed by the people populating the
pavilion.
Bjarke Ingels, Founder & Partner, BIG.
“
“
*
AUDI SHWOROOM, MIAMI
*
AUDI SHWOROOM, MIAMI
PLAY&INTERACTION
* SCHNEIDER SHWOROOM
PLAY&INTERACTION
* BURRBERY FLAGSHIP STORE
PLAY&INTERACTION
* BURRBERY FLAGSHIP STORE
LEISURE
* PORSCHE SHOWROOM
DESIGN PROCESS?
*
ENTRANCE
* - Exterior: façade, logo
- Threshold, transition
- Shop windows
- Transparency
- Interaction
- Mystery, posters
- Display
* - Entry area – starting point
- Open, spacious area
- Time to pause, feel, sense, experience
- Leisure, display, seating, main flow
- Access for all users with disabilities
* FAÇADE,
ENTRANC
E
SHOP
WINDOWS
* Zara installation by Duccio Grassi
Architects, Milan
* Zara window displays, Budapest
* Zara Christmas windows, Toronto
* HermĂšs Bijenkorf window displays by
Studio Kiki van Eijk, Amsterdam
* Zara flagship store Via del Corso – Rome
* Window display at theSPACE by SFD, London
* The Manchester United Experience Retail by
HEAD Architecture, Macau
* redcurrent store by Studio
Gascoigne, Wellington
* Guess flagship store, New York
* Harvey Nichols by Callison, Jakarta
* H&M store Estudio Mariscal, Barcelona
* Shanghai Tang Mansion flagship store by
Design MVW, Hong Kong
VISUAL IDENTITY
* - Visual identity -
LOGO
- Colors
- Branding
experience
- Up-to-date
products
- Display, tasting,
sensing,
discussing
*
* Connect Hearing store, Upland, Temecula –
California
* Jorge Silva Hair Salon and Spa by
AAMD, Guimarães – Portugal
CIRCULATION
* - Human circulation
and pathways:
- Circulation diagrams
- Routes, arrows, way
of communication and
interest
- Space division: areas
between products and
merchandising
*
*- Horizontally
- Vertically
- Spine – lead
- Circular
- Loop
- Zig-zag
- Free flow
* GRID LAYOUT BETWEEN RACKS
* FREE FLOW BETWEEN FIXTURES
* CIRCULAR LOOP (RACE TRACK)
* CIRCULAR LOOP ALONG FIXTURES
* FREE FLOW AROUND FIXTURES
DISPLAY OF
PRODUCTS
* - Selling the
products or
services
- Display of
products, present
ation and
distribution
- Essential part of
store organization
*
* - Fixture and
furniture: low, high,
mid floor
- Displays: custom-
made hooks and
hangers
- Using interior walls:
fixed, hang,
- Free standing: low
cabinets, shelves,
drawers, displays
* PUMA store
* PUMA store
* PUMA store
* Illy-temporary shop by Caterina T. Milan
* MINI pop-up store by Studio 38, London
* Weekday store by Gonzalez
Haase, Amsterdam
SERVICE AREAS
& ANCILLARIES
- Storage area for
products and stock
- Supporting rooms
for furniture, fixtures
and fittings repair
and storage
- Fitting areas
- “back of the house”
rooms for employees
-
*
- “try and experience
before buy”
- Dividers, curtains,
doors, mirrors, lighting
and position of
luminaires, hooks,
shelves, fixtures,
screens, seat, shop
assistant 

- Space to catch the
breath,
*
* Marie France shop by Clifton Leung Design
Workshop, Nanjing – China
* H&M dressing rooms
* Yve saint laurent dressing rooms
* Prada dressing rooms
* Prada dressing rooms
* Zaradressing rooms
POINT OF SALES
Retail design and planning or How to design GREAT STORE
Retail design and planning or How to design GREAT STORE
Retail design and planning or How to design GREAT STORE

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Retail design and planning or How to design GREAT STORE

  • 1. HOW TO DESIGN GREAT STORE? DESIGN PROCESS Module: Commercial Interior Design Term: July 2013 Lecturer: M.Arch Sandra Draskovic
  • 3. Think of yourself as a brand. You need to be remembered. What will they remember you for? What defines you? If you have it in you, do something that defines you. Invent something, develop a unique skill, get noticed for something — it creates a talking point. Chris Arnold “ “
  • 4. Brands are like people  They have personality, character, values, stories and history. Like people, brands express themselves in a variety of ways. How? Through logos, colors, slogans, campaigns, products, ev ents, experience, identity to respond to growing needs of sophisticated audience and customers. * *
  • 5.
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  • 7.
  • 8.
  • 9. ... strong emotional response personality and individuality freedom and flexibility of creation different approaches and mediums innovation, up-to-date relevance physical presence, unique spatial experience ... ... ... ... ... *
  • 10. BRANDS to research their complex, sometimes radical and experimental interior layouts, spatial application, strong aesthetic personality and design appearance: NIKE. AUDI. CAMPER. BRANDS to research with more defined image and variation on common visual theme with elements of spatial surprise and value in store in each location: AESOP. ISSEY MIYAKE. UNIQLO. GAP
  • 11. BRANDS to research their experimental spirit and the way they push boundaries in aesthetic diversity of how branded retail space can look like, pursuit in creativity, exciting spatial experience and social awareness in communication with customers: ADIDAS. IKEA. GAGGENAU. CAMPER
  • 12.
  • 13.
  • 14.
  • 15.
  • 16. ... Unique and quirky characteristics craving to distinguish from aesthetic homogenous retail mainstream desire for original, for change, for individuality, for story, for sparks craving for tactile, sensorial, acoustic and physical experience presence in digital and online-social interaction and responsibility mix between visual vocabulary, logo and one-of-a-kind store concepts ... ... ... ... ... *
  • 17. *
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  • 23. An effort to reinvent retail space and foster a community connection, athletic brand Nike started unveiling Nike Stadium locations in 2010. The locations in New York, Berlin, London, Milan, Tokyo and Paris “refresh” every few months, offering a mix of space for live performances and art exhibits, as well as a platform to increase retail awareness (Nike undergone significant changes). The ever-evolving locations provide an adaptive presentation space for design, architecture, and retail marketing. *
  • 24. The Wilson Brothers Next to new seating, a illuminated running track, new shelves, as well as other small details, the Pixaramic display is certainly the most impressive of the re-design of the space by The Wilson Brothers. Take a look a the video here below, giving you a better idea of how the installation works and what it is capable of doing.
  • 25.
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  • 32. *
  • 36. AUDI SHWOROOM, MIAMI Our pavilion for AUDI renders visible the invisible forces that flow through our city – the driverless car is relying on sophisticated sensory and computational technology that constantly observes and calculates the dynamic space that the living city constitutes. The result is an architecture of movement whose forms have not been predetermined by the architect but are constantly being recomposed by the people populating the pavilion. Bjarke Ingels, Founder & Partner, BIG. “ “
  • 44. *
  • 46. * - Exterior: façade, logo - Threshold, transition - Shop windows - Transparency - Interaction - Mystery, posters - Display
  • 47. * - Entry area – starting point - Open, spacious area - Time to pause, feel, sense, experience - Leisure, display, seating, main flow - Access for all users with disabilities
  • 49. * Zara installation by Duccio Grassi Architects, Milan
  • 50. * Zara window displays, Budapest
  • 51. * Zara Christmas windows, Toronto
  • 52. * HermĂšs Bijenkorf window displays by Studio Kiki van Eijk, Amsterdam
  • 53. * Zara flagship store Via del Corso – Rome
  • 54. * Window display at theSPACE by SFD, London
  • 55. * The Manchester United Experience Retail by HEAD Architecture, Macau
  • 56. * redcurrent store by Studio Gascoigne, Wellington
  • 57. * Guess flagship store, New York
  • 58. * Harvey Nichols by Callison, Jakarta
  • 59. * H&M store Estudio Mariscal, Barcelona
  • 60. * Shanghai Tang Mansion flagship store by Design MVW, Hong Kong
  • 62. * - Visual identity - LOGO - Colors - Branding experience - Up-to-date products - Display, tasting, sensing, discussing
  • 63. *
  • 64. * Connect Hearing store, Upland, Temecula – California
  • 65. * Jorge Silva Hair Salon and Spa by AAMD, GuimarĂŁes – Portugal
  • 67. * - Human circulation and pathways: - Circulation diagrams - Routes, arrows, way of communication and interest - Space division: areas between products and merchandising
  • 68. *
  • 69. *- Horizontally - Vertically - Spine – lead - Circular - Loop - Zig-zag - Free flow
  • 70. * GRID LAYOUT BETWEEN RACKS
  • 71. * FREE FLOW BETWEEN FIXTURES
  • 72. * CIRCULAR LOOP (RACE TRACK)
  • 73. * CIRCULAR LOOP ALONG FIXTURES
  • 74. * FREE FLOW AROUND FIXTURES
  • 76. * - Selling the products or services - Display of products, present ation and distribution - Essential part of store organization
  • 77. *
  • 78. * - Fixture and furniture: low, high, mid floor - Displays: custom- made hooks and hangers - Using interior walls: fixed, hang, - Free standing: low cabinets, shelves, drawers, displays
  • 82. * Illy-temporary shop by Caterina T. Milan
  • 83. * MINI pop-up store by Studio 38, London
  • 84. * Weekday store by Gonzalez Haase, Amsterdam
  • 85.
  • 86.
  • 88. - Storage area for products and stock - Supporting rooms for furniture, fixtures and fittings repair and storage - Fitting areas - “back of the house” rooms for employees - *
  • 89. - “try and experience before buy” - Dividers, curtains, doors, mirrors, lighting and position of luminaires, hooks, shelves, fixtures, screens, seat, shop assistant 
 - Space to catch the breath, *
  • 90. * Marie France shop by Clifton Leung Design Workshop, Nanjing – China
  • 91. * H&M dressing rooms
  • 92. * Yve saint laurent dressing rooms