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Social Media & Business to Business Marketing Presented by: Sandor Kiss April 14, 2009 TeamThink Inc. [email_address]  (E) www.teamthink.ca   (W) 403.809.3488 (M)
I hope I can trigger one idea that helps you get better results using social media. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social Media Overview What is it Really? Using the Web the way it was meant to be used.
Social media is characterized by user/ customer centric principles.  ,[object Object],[object Object],[object Object]
Democracy reigns.  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Once you remove constraints NETWORKS form …
… in fact crazy amount of NETWORKS.
Low cost technology accelerates the formation of networks.  ,[object Object],[object Object],[object Object]
The social media equation = Community. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The web used to be “restrictive”. Enabling Technology User Centered Principles Democratic Underpinnings Social Networks Skill Required Barriers Censorship/Editing Not Pervasive
Anyone can now create an online presence that forms into a true community.  Enabling Technology User Centered Principles Democratic Underpinnings Social Networks Less Skill Required Must  Have The Crowd is In Control Pervasive
Social media cannot be ignored by marketers. ,[object Object],[object Object]
Social media should not be confused with social networks. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Today’s Social Media Toolkit Discussion ,[object Object],[object Object],[object Object]
“The blog is the Swiss Army knife of social media.” ,[object Object],[object Object],Twitter Email RSS Facebook LinkedIn Blog
If you think blogs are passé think again. They are not even mainstream. ,[object Object],[object Object],[object Object],[object Object]
Blogs may not seem that sexy– but they carry a lot of weight.  ,[object Object],[object Object],[object Object],[object Object],[object Object],57% of business and IT professionals rated blogs equally or more credible that vendor white papers, news outlets, industry associations and analyst reports. 32% of 273 decision makers said that blogs were 1 of 3 top resources to support decisions.
Best Practices: Creating a “Reader Centric” experience. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: Network Appliance ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social networks cannot be ignored by marketers. ,[object Object],[object Object]
 
LinkedIn is not an overnight phenomenon. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Most sources point out that success on LinkedIn stems from creating effective groups. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Shameless self promotion doesn’t go over well anywhere except at this function.
 
Twitter is an “overnight” phenomenon. ,[object Object],[object Object],[object Object]
Many large brands are failing at using Twitter to their benefit.  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Case Study: Dell Computers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Putting it all together. ,[object Object]
Social Media Case Study: Breaking Point ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The company’s social media strategy showed a correlation between the use of social media and the company’s web traffic and leads. ,[object Object],[object Object],[object Object],[object Object],[object Object],Seminars Email  Trade Shows Web 4% 1.5% 17% 20.5% 4% 23% 75% 55% Pipeline Influencer Leads by Source
Breaking Point used a targeted approach to starting conversations. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Breaking Point sought to add value with their tweets. ,[object Object],[object Object],[object Object],[object Object]
Breaking Point quickly found that LinkedIn provided a better vehicle than Facebook to reach its audience. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Breaking Point was more strategic with online press release efforts. ,[object Object],[object Object],[object Object],[object Object],[object Object]
Simple tactics were used to increase connection to the brand. ,[object Object],[object Object],[object Object]
Breaking Point measured results to assess effectiveness. ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Closing Thoughts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Social Media & B2B Marketing Presentation Summary

  • 1. Social Media & Business to Business Marketing Presented by: Sandor Kiss April 14, 2009 TeamThink Inc. [email_address] (E) www.teamthink.ca (W) 403.809.3488 (M)
  • 2.
  • 3. Social Media Overview What is it Really? Using the Web the way it was meant to be used.
  • 4.
  • 5.
  • 6. Once you remove constraints NETWORKS form …
  • 7. … in fact crazy amount of NETWORKS.
  • 8.
  • 9.
  • 10. The web used to be “restrictive”. Enabling Technology User Centered Principles Democratic Underpinnings Social Networks Skill Required Barriers Censorship/Editing Not Pervasive
  • 11. Anyone can now create an online presence that forms into a true community. Enabling Technology User Centered Principles Democratic Underpinnings Social Networks Less Skill Required Must Have The Crowd is In Control Pervasive
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.  
  • 22.
  • 23.
  • 24. Shameless self promotion doesn’t go over well anywhere except at this function.
  • 25.  
  • 26.
  • 27.
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 37.
  • 38.