![Project “Corporate Information System”Presented To : Prof.A.AhmedSubmitted By : Fozia Zaka (L1S10MBAM0066) Sana Khalid (L1F09MBAM0035) Adnan Pervaiz (L1F08MBAM1206)Sec : A AcknowledgmentWe are greatly indebted to our resource person “Prof.A.Ahmed” whose help and guidance enabled us to muster our courage and findings in a presentable manner. His comprehensive teaching style also enabled us to understand the subject of Corporate Information System. DedicationWe dedicate this project to our respected teacher Prof. A.Ahmed, without his guidance we would not have been able to complete this project . Moreover, dedication would not finish without mentioning the devoted prayers of our Parents. <br />INTRODUCTION<br /> <br />Pakistan Telecommunication Company Limited(PTCL) is the largest telecommunication company in Pakistan. This company provides telephony services to the nation and still holds the status of backbone for country's telecommunication infrastructure despite arrival of other telecom giants like Telenor, Warid, Mobilink and China Mobile. The company consists of around 2000 telephone exchanges across country providing largest fixed line network. GSM, CDMA and Internet are other resources of PTCL, making it a gigantic organization. The Government of Pakistan sold 26% shares and control of the company toEtisalatin2006. The Government of Pakistan retained 62% of the shares while the remaining 12% are held by the general public. PTCL is also part of the consortium of three major Submarine communication cable networks . In addition to wire line operations, PTCL also provides fixed line service through its countrywide based WLL (Wireless Local Loop) network, under the Vfone brand name. In the cellular segment, the second largest cellular provider in Pakistan, Ufone, is also a wholly owned subsidiary of PTCL.<br />HISTORY<br />History From the beginnings of Posts & Telegraph Department in 1947 and establishment of Pakistan Telephone & Telegraph Department in 1962, PTCL has been a major player in telecommunication in Pakistan. Despite having established a network of enormous size, PTCL workings and policies have attracted regular criticism from other smaller operators and the civil society of Pakistan<br />Pakistan Telecommunication Corporation (PTC) took over operations and functions from Pakistan Telephone and Telegraph Department under Pakistan Telecommunication Corporation Act 1991. This coincided with the Government's competitive policy, encouraging private sector participation and resulting in award of licenses for cellular, card-operated pay-phones, paging and, lately, data communication services. Pursuing a progressive policy, the Government in 1991, announced its plans to privatize PTCL, and in 1994 issued six million vouchers exchangeable into 600million shares of the would-be PTCL in two separate placements. Each had a par value of Rs. 10 per share. These vouchers were converted into PTCL shares in mid-1996.In 1995; Pakistan Telecommunication (Reorganization) Ordinance formed the basis for PTCL monopoly over basic telephony in the country. The provisions of the Ordinance were lent permanence in October 1996 through Pakistan Telecommunication (Reorganization) Act. The same year, Pakistan Telecommunication Company Limited was formed and listed on all stock exchanges of Pakistan PTCL launched its mobile and data services subsidiaries in 2001 by the name of Ufone and PakNet respectively. None of the brands made it to the top slots in the respective competitions. Lately, however, Ufone had increased its market share in the cellular sector. The PakNet brand has effectively dissolved over the period of time. Recent DSL services launched by PTCL reflect this by the introduction of a new brand name and operation of the service being directly supervised by PTCL. In middle of 2005, Government of Pakistan had decided to sell at least 26percent of this company to some private agency. There were three participants in the bet for privatization of PTCL. Etisalat, a Dubai based company was able to get the shares with a large margin in the bet. Last year when Government was going to privatize the company there was countrywide protest and strike by PTCL workers. They even disrupted Phone lines of some big Government institutions like Punjab University Lahore and many lines of public sector were also blocked. Military had to take over the management of all the Exchanges in the country. They arrested many workers and put them behind bars. The contention between Government and employees ended with a 30% increase in the salaries of workers. There have been various changes in the company due to privatization. Such examples include the VSS (Voluntary Separation Scheme for its employees), ERP (SAP based), restructuring, B& CC (Billing and Customer Care Software) etc. Another seemingly minor change was change of brand identity (logo) that will present PTCL's new face after privatization, with greater focus on customer satisfaction and bringing about of new advancements in telecom for Pakistani consumers.<br />Core Values<br />,[object Object]](https://image.slidesharecdn.com/cisfinalproject-110706105836-phpapp02/85/cis-final-project-1-320.jpg)
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- 3. Teamwork
- 7. Redundancy
- 8. Industrial and Employee Relations
- 9. Record keeping of all personal data
- 10. Compensation, pensions, bonuses etc in liaison with Payroll
- 11. Confidential advice to internal 'customers' in relation to problems at work
- 14. Time motion study is related to HR Function.
- 16. Morale of the workforce.
- 17. People identify the organizational goals.
- 18. Built of corporate image of organization in employees
- 19. Facing built authentically, openness and trust in employees
- 20. Negative relationship built between boss and subordinate.
- 21. Employees facing the guidelines for work
- 22. Understanding and carrying out organizational policies.
- 23. Development method for promotion
- 24. Poor leadership skills, low motivation level, poor attitudes and other aspects that workers and mangers usually facing
- 25. Decreasing productivity and/or quality of work.
- 28. To promote versatility and adaptability to new methods
- 29. To reduce the number of accidents
- 30. To reduce labor turnover
- 31. To increase job satisfaction displaying itself in lower labor turn-over and less absenteeism
- 33. Techniques
- 35. Duration of training program
- 36. The trainer or supervisor of each training
- 40. Bugs and Omissions rectifications
- 42. Enter the Training Document Number (TDN)
- 43. Trainee’s last name , first name , middle
- 44. Enter trainee’s year /month of birth
- 45. Enter trainee’s complete home address
- 46. Enter trainee’s home telephone number
- 47. Trainee’s position title / function
- 48. Trainee’s pay plan ,series ,grade and step
- 49. Course , title for training
- 50. Starting and ending dates
- 51. Total numbers hours of training.
- 52. Supervisors name , title and telephone number
- 54. Training applications and eligibility data
- 56. Training assessment and evaluation data
- 57. External training and education data
- 63. Notifications
- 64. Waiting Lists
- 65. Training & Course Schedules
- 67. Course participation and result reports
- 68. Eligible courses and institutions report
- 70. Test and performance reports
- 72. Career development plansTESTING & IMPLEMENTATION<br />After the development of software, its trail will be run by the team of experts to debug the errors for the purpose to give error free software to the end user. The beta version will be debugged and alpha version will be installed on machines, where required.<br />SECURITY<br />When the data is converted or mapped into database and all hardware installations has been made, installation of the software or Application will be made on the machines of those employees who are responsible for generating reports for Training and Development. Access will be granted with secured password to the individuals only for those responsibilities which is related to them and not for the whole responsibilities. Database will be saved on Mayarate machine or server and maintain a daily log. Back up will be taken on weekly basis on backup tapes and placed other than the IT department where management decides for security and other reasons<br />TRAINING FOR THE NEW SYSTEM<br />After satisfactory completion of all the above mentioned steps, full fledge training will be given to all the concerned on live data, in order to give them full command on the software.<br />