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Effective listening

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Samuel Maniraj
Samuel Maniraj
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EFFECTIVE LISTENING
EFFECTIVE LISTENING Listening is a learnable skill. Unfortunately, it is not typically taught along with other communication skills at home or in school.
THE THREE BASIS LISTENING MODES: 1.Competitive or Combative Listening We are more interested in promoting our own point of view than in understanding or exploring someone else’s view. 2.In Passive ore Attentive listening We listen from our frame of reference. We filter whatever is said based on our belief, values and experiences. 3.Active or reflective listening In active listening we are also Genuinely interested in understanding what The other person is thinking.
LEVEL OF COMMUNICATION ,[object Object],[object Object],[object Object],[object Object]
CHARACTERISTICS OF ACTIVE LISTENING ARE; ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
FIVE EFFECTIVE FACTORS, WHICH INFLUENCE ACTIVE LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object]
RULES OF GOOD LISTENING ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
THANK YOU DESIGNED BY: D. SAMUEL MANIRAJ. MBA.,M.Com.,M.Phil.,MA.,PGDCA.,ADCHN., CHENNAI, TAMIL NADU, INDIA.

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Effective listening

  • 2. EFFECTIVE LISTENING Listening is a learnable skill. Unfortunately, it is not typically taught along with other communication skills at home or in school.
  • 3. THE THREE BASIS LISTENING MODES: 1.Competitive or Combative Listening We are more interested in promoting our own point of view than in understanding or exploring someone else’s view. 2.In Passive ore Attentive listening We listen from our frame of reference. We filter whatever is said based on our belief, values and experiences. 3.Active or reflective listening In active listening we are also Genuinely interested in understanding what The other person is thinking.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8. THANK YOU DESIGNED BY: D. SAMUEL MANIRAJ. MBA.,M.Com.,M.Phil.,MA.,PGDCA.,ADCHN., CHENNAI, TAMIL NADU, INDIA.