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‘Self-Harm: Recovery, Advice and Support’ - helping young people affected by self-harm through partnership work December 1st, 2009
Today’s presentations: ‘Truth Hurts’:  National Inquiry into Self-harm among Young People – the need for better support.Catherine McLoughlin CBE ‘Self-Harm: Recovery, Advice and Support’ – exploratory and evaluative research findings.  Sarah McCoy, Research Manager, YouthNet 3.	Partnership work – how a consortium approach to self-harm    	provision can provide greater benefits for young people. Paul Marriot – CEO, Depaul UK 4.   Question & Answer session       Led by Martyn Lewis CBE
‘Truth Hurts’: National Inquiry into Self-harm among Young People  – the need for better support. Catherine McLoughlin CBE Chair of the National Inquiry panel
Exploratory and evaluative research Sarah McCoy Research Manager, YouthNet
The research programme Exploratory research ,[object Object]
 Fourteen depth interviews with expertsEvaluative research ,[object Object]
 398 respondents (25th November 2009)
 Self-selecting sample
Online discussion
 Seven participants recruited through feedback survey
 Private section of TheSite.org discussion boards,[object Object]
 Care for researcher
 Aftercare
 Interpretation and usage of results Findings ,[object Object]
 Experience of seeking help
 Recovery ,[object Object]
Disclosure Secrecy Trust “I think I talked to my mum first. She raided my room and took everything away that I could do any harm with. I didn’t see the point because if you want to hurt yourself you can find anything – there’s loads of potential stuff.  Her reaction made things worse. Just the reaction. It was like maybe I should keep this stuff secret!” Nessie, 21
Finding help Pigeon-holing and stereotypes Access Barriers Negative attitudes and lack of understanding Intimidating environments
Finding help Pigeon-holing and stereotypes “I don’t think I would have started self-harming if I had not had to wait 18 months! Self-harming was a way of communicating when something got worse, although it was not something I showed anyone. For me it became a way to acknowledge a was feeling crap.” Maeve, 24 Barriers Negative attitudes and lack of understanding Intimidating environments
Finding help “There are some aspects I fit quite well with but lots of aspects I don’t fit, so this is why they are confused. There is no clear diagnosis because some of the symptoms contradict each other. They just want to put you in a box with a label – “You’ve got that. Here’s the medication to help”. Maeve, 24 Access Barriers Negative attitudes and lack of understanding Intimidating environments
Finding help Pigeon-holing and stereotypes Access Barriers Recording from focus group in Liverpool, October 2009
Moving forward “I think I can better process how I’m feeling. I can simulate the questions my therapist would have asked me in my head so I can think through things. Therapy also helped me to see how out of control I was, and I have always been a kind of control freak. Control’s always been something I needed, so now if I want to [self-harm], I can think about how I don’t want to lose control of my life like that again.” Maeve, 24 Positive experiences ,[object Object]
 Non-judgemental
 Highly knowledgeableSupport websites are useful ,[object Object]
 Facts
 Distraction strategies
 Focus on general wellbeing
 Aftercare and first aid ,[object Object]
 Questionnaire design
 Interpretation of resultsFindings ,[object Object]
 Experience of section
 Long-term impact,[object Object]
 Pages viewed - 25,000+ each month since launch
 Average session duration – Approx. 3.5 minutes
 80% of visitors from the UK
 20+ questions asked through askTheSite each month,[object Object]

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YouthNet Self Harm Seminar

  • 1. ‘Self-Harm: Recovery, Advice and Support’ - helping young people affected by self-harm through partnership work December 1st, 2009
  • 2. Today’s presentations: ‘Truth Hurts’: National Inquiry into Self-harm among Young People – the need for better support.Catherine McLoughlin CBE ‘Self-Harm: Recovery, Advice and Support’ – exploratory and evaluative research findings. Sarah McCoy, Research Manager, YouthNet 3. Partnership work – how a consortium approach to self-harm provision can provide greater benefits for young people. Paul Marriot – CEO, Depaul UK 4. Question & Answer session Led by Martyn Lewis CBE
  • 3. ‘Truth Hurts’: National Inquiry into Self-harm among Young People – the need for better support. Catherine McLoughlin CBE Chair of the National Inquiry panel
  • 4. Exploratory and evaluative research Sarah McCoy Research Manager, YouthNet
  • 5.
  • 6.
  • 7. 398 respondents (25th November 2009)
  • 10. Seven participants recruited through feedback survey
  • 11.
  • 12. Care for researcher
  • 14.
  • 15. Experience of seeking help
  • 16.
  • 17. Disclosure Secrecy Trust “I think I talked to my mum first. She raided my room and took everything away that I could do any harm with. I didn’t see the point because if you want to hurt yourself you can find anything – there’s loads of potential stuff. Her reaction made things worse. Just the reaction. It was like maybe I should keep this stuff secret!” Nessie, 21
  • 18. Finding help Pigeon-holing and stereotypes Access Barriers Negative attitudes and lack of understanding Intimidating environments
  • 19. Finding help Pigeon-holing and stereotypes “I don’t think I would have started self-harming if I had not had to wait 18 months! Self-harming was a way of communicating when something got worse, although it was not something I showed anyone. For me it became a way to acknowledge a was feeling crap.” Maeve, 24 Barriers Negative attitudes and lack of understanding Intimidating environments
  • 20. Finding help “There are some aspects I fit quite well with but lots of aspects I don’t fit, so this is why they are confused. There is no clear diagnosis because some of the symptoms contradict each other. They just want to put you in a box with a label – “You’ve got that. Here’s the medication to help”. Maeve, 24 Access Barriers Negative attitudes and lack of understanding Intimidating environments
  • 21. Finding help Pigeon-holing and stereotypes Access Barriers Recording from focus group in Liverpool, October 2009
  • 22.
  • 24.
  • 27. Focus on general wellbeing
  • 28.
  • 30.
  • 31. Experience of section
  • 32.
  • 33. Pages viewed - 25,000+ each month since launch
  • 34. Average session duration – Approx. 3.5 minutes
  • 35. 80% of visitors from the UK
  • 36.
  • 37. Three in ten (31%) had clear intentions to take further action
  • 38. Four in ten (39%) thought their visit would help their situation“The website has given me further understanding of why my friend self-harms. This will be very useful for when I talk to her in the future as it has removed my misconceptions.” “I have made an appointment with my GP to seek help and get my self-harming habits and depression under control.” “I will encourage my partner to ask for help for his problem.” “Employ some of the distraction methods suggested.” “Visit the site more often when I’m feeling down, depressed or suicidal.”
  • 39. Exceeding expectations “Other sites tend to have little information, but here it looks inviting and there’re so many links to really helpful areas that other sites just don’t have. I’d say it’s the only place that really helped me stop when I had nobody else to turn to. My first impression was positive, all the vibrant colours and the fact it just looks normal doesn’t make you feel like you shouldn’t be reading up on self-harm. Other sites tend to be plain with small writing and it puts you off a little. But here it invites you to read more and makes you feel in a way accepted.” Female, 17
  • 40.
  • 41. Artwork and ‘look and feel’
  • 42.
  • 43. “Don’t ask me to stop”
  • 44. Focus on promotion
  • 45. Development of key aspects of TheSite.org/selfharm
  • 46. Facilitation of experience sharing
  • 47. Breaking down stereotypes
  • 49.
  • 50. The partners YouthNet 42nd Street Depaul UK New media Communicating and connecting with young people Experience of communicating with young people who are at a particular disadvantage 24/7 infrastructure Provision of age appropriate advice and information on mental health issues including self harm Delivery of therapeutic Interventions EXPERTISE Youth engagement and consultation Technical infrastructure and web functionality Day-to-day operational work DELIVERY
  • 51.
  • 55. Peer support via moderated discussion boards
  • 57.
  • 58.
  • 59. The partners YouthNet Depaul UK 42nd Street New media Communicating and connecting with young people Experience of communicating with young people who are at a particular disadvantage 24/7 infrastructure Provision of age appropriate advice and information on mental health issues including self harm Delivery of therapeutic Interventions EXPERTISE Youth engagement and consultation Technical infrastructure and web functionality Day-to-day operational work Provision of IAG on askTheSite Creative content created by young people Moderation of the self harm discussions boards DELIVERY
  • 60.
  • 61. The partners YouthNet Depaul UK 42nd Street New media Communicating and connecting with young people Experience of communicating with young people who are at a particular disadvantage 24/7 infrastructure Provision of age appropriate advice and information on mental health issues including self harm Delivery of therapeutic Interventions EXPERTISE Youth engagement and consultation Technical infrastructure and web functionality Day-to-day operational work Provision of IAG on askTheSite Content created by young people Moderation of the self harm discussions boards DELIVERY Scoping and delivery of editorial content, community and service provision, consultation with, and involvement of, young people affected by self harm, strategic governance
  • 62.
  • 63. Clearly defined governance and reporting to funder
  • 64.
  • 65. Open and regular communication
  • 66.
  • 68.
  • 69.
  • 71.
  • 72.
  • 74.
  • 75.
  • 77. Gain of some profile
  • 78.
  • 79. Take the time to build a strong consortium
  • 80. Adopt a project management culture
  • 81. Define clear roles and responsibilities for each partner involved
  • 85. Adopt a learning culture
  • 86. Open and regular communication
  • 87. Collaboration often starts at the top but should be operational too
  • 88. Set excellence as a standard for everything you do
  • 89.
  • 90. Question & Answer session

Hinweis der Redaktion

  1. Animation 1: YouthNet, Depaul UK, 42nd Street  Briefly outline missions of each charity,  and how self-harm is part of the issues experienced by each organisation’s  beneficiariesAnimation 2: Expertise  what is it that each partner brings to the partnership?Animation 6: Common expertiseAnimation 7: Introduce how each organisation has their responsibility in creating and delivering the serviceAnimation 8: YouthNet responsibility
  2. YouthNet’s expertiseExpertise in delivering online services that are explicitly young people focused, with strong technical expertise within the organisationWide range of info and services that are available - therefore able to identify self harm as an issue within a wider context of YP lives Examples of breadth of existing services which have been added to (e.g. askTheSite been running since 2005, and now has a specific self-harm area as a result of this project)Level of governance – attention to the safety and accuracy of the content, accessibility and social fit of the information – young people friendlyAmount of consultation and participation of young people in the process hardwired
  3. Animation 1: Depaul UK responsibility
  4. Paul – we thought you might know about this bit!
  5. Animation 1: 42ndresponsibility
  6. Paul – would you like more information about this? We can make some notes for you if you like.
  7. Animation 1: Common responsibility (see case study and Partnership Award) Consultation with young people while scoping the project, Self-harm Advisory board to advise on name, content, marketing User generated content: “the world of Alex”, Evaluation of the section through interviews and surveys
  8. “Partnerships model” and “Creative environment” see case study for details“Finances” : investment in core structure to scope and deliver the project + investment on marketing (online/off line) in order to reach young people were they are (rank 1 on google search)
  9. Mention/refer back to Sarah McCoy’s presentation that showed evidence of benefits for young people found through the research.
  10. Quote 1: strategicQuote 2: experience new way of working New partnerships: locally between 42nd Street and Depaul UKProfile: Lots of request to present our work to events “Child and Adolescent Health and Wellbeing: Parliamentary conference” (October 09), “Risks and Opportunities Conference” by Scottish Development Centre For Mental Health (February 10), advise the “Working Group of Royal College of Psychiatrists Inquiry into Self Harm” (December 09)
  11. From the case study select a couple of points depending of what you want to highlight.
  12. Picture from the NHS Health and Social Care award, category “Innovative”. we didn’t win but received some direct great feedback though.They really liked the project – in particular Sir Richard Sykes, Chairman of NHS London- but as the website had been live for only a very short time when we applied (2 months), they felt it was a bit risky to select us. However, we were strongly encouraged to apply again next year.Loraine, Karina Claire, Camille