This document discusses the sales development process as presented by Sean Kester. It defines sales development as using inbound marketing to generate marketing-qualified leads that are then passed to outbound sales reps to convert them into sales-qualified appointments. Closers then run demos and close deals. The sales development process depends on having a defined seven-touch process over seven days. It lists six ways to be a sales development champion, including being an expert, asking hard questions, listening well, testing processes, having good timing, and providing value.