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The Garden Depot Presented by Razzmatazz Consulting Group
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Issues to be addressed ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
SWOT analysis
General “Sound Suggestions”  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
“ Shuffle the Deck” alternative ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Temporarily switch Mr. Sinclair to manage the retail store and Ms. Jenkins to manage the landscaping PROS Improved customer service Improved inventory control  Improved job quoting skills
Alternative’s “X’s and O’s”
“ Sign on the dotted line” alternative ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Alternative’s “X’s and O’s”
Timeline for Implementation
Contingencies ,[object Object],[object Object],[object Object],[object Object]
Questions and Answers

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Organizational Development Project

Hinweis der Redaktion

  1. Into - Lintha Agenda - Lintha Issues – Lintha Swot – Carlo General Recommendations – Kevin Alternative 1 – David Alternative 2 – Rustem Selection of alternative – Rustem Timeline of Implementation – Rustem Contingencies – Lintha Q and A everyone
  2. Ms. Jenkins: cross-train & ready for possible future promotion -Mr. Sinclair: learn the product and material costs, invoicing skills management, under the supervision of Mr. Sampson.  -After a few months of training, Mr. Sinclair will return to previous post, but with performance standards -To reduce shrink, Mr. Sinclair should sign for all material used -Benefits include: improved customer service, inventory control and job quoting skills -(Cons) possible blowback from Ms. Jenkins -(Cons) possible blowback from Mr. King, Mr. Sinclair -(Cons) possible blowback from Mr. Sampson and his retail staff -(Cons) possible reduction performance of Garden Depot retail stores
  3. Restructure the company so that its landscaping division contracts out all landscaping work to independent contractors. Which means that we replace the current seasonal part-time and one full-time employees with contractors. PROS include Mr. Sinclair is to perform the job he has experience in: which is the dispatcher Require contractors to buy equipment from Garden Depot Which would increase revenue from items sold in retail, or possibly a portion of contract revenues Contractors would quote the customers, which alleviates the need for Mr. Sinclair to perform that task Reduced payroll costs, save on administrative work as well as no benefits or payroll taxes for contractors Supply of landscaping service more flexible, which would allow us meet a fluctuating demand based on season and weather Standards of service/damages in contract. We can hold contractors responsible for any damages to the equipment that they are installing, which would reduce the cost of the order Cons Possible reduction in profits due to smaller profit margin from contracted work. This may be complimented by increased retail sales and increased volume of landscaping jobs Mr. King and Mr. Sampson may see this as downsizing, if you were planning on expanding the business. Please note that this alternative would let you focus on the retail part of your business, as it is the more successful part Mr. Sinclair may see this as demotion. This is not a demotion, as this alternative is based on Mr.Sinclair’s expertise, and would allow him to show his worth to the company
  4. When we relate this alternative to the issues we see that it addresses the lack of standardized hiring practices and performance standards, by implementation of contracts with certain expectations from the jobs. This addresses the managerial underperformance, by eliminating the vast majority of the managerial tasks as well as creating a more familiar job for Mr.Sinclair This addresses the supply of landscapers by creating a more flexible workforce, that can expand whenever we have a high demand for landscapers This eliminates the problem of under pricing and inventory control This alternative does not address the issue of senior management’s hands off management style This alternative does eliminate the burden on Mr.Sinclair to do invoices, which would in turn eliminate the increased workload from Ms.Bowman